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Valley Import Center

RepairPal Certified Shop in San Ramon

Valley Import Center

68 Verified Reviews
(925) 406-3688
31 Beta Ct
Suite G
San Ramon, CA 94583 USA
"They are very professional, responsible and reliable."
— Jack & Helen, a Verified Customer
Hours
Su
Closed
M-Th
7:30am to 5:30pm
F
7:30am to 5:00pm
S
Closed
Auto Repair Experience
  • Chengdong Sun, Owner
  • Established 1980
  • 4 Auto Repair Mechanics on Staff
  • 3 ASE Certified Auto Technicians
  • 66 Years of Car Repair Experience
Valley Import Center Reviews
68 Ratings
Displaying 1 - 15 of 67reviews
Remakrish
06/19/17
Verified Customer
Very good service.
Lowell
06/11/17
Verified Customer
Checked AC and couldn't find any leaks.
Juergen
06/20/17
Verified Customer
I like the open and transparent way Jeff analyses and solved the problem.
Art
07/30/17
Verified Customer
Rob is the BEST.
Kevin
07/26/17
Verified Customer
Great service. Unfortunately, my car left me stranded 2 days after I picked it up.
Trudy
06/13/17
Verified Customer
Prompt, helpful, awesome.
Soaib
06/26/17
Verified Customer
Yes, my issue was fixed.
Steve
07/25/17
Verified Customer
Always very friendly and make sure we are taken care of.
Carol
06/21/17
Verified Customer
Matt, Jeff, and the entire crew were very friendly, knowledgeable, and professional. They were very responsive to all the questions I had and we're extremely satisfied with the service at Valley Imports. Top notch shop!
Nick
07/19/17
Verified Customer
I was very pleased that Jeff and his team honored their work and repaired my steering problem under their service warranty.
Mike
08/02/17
Verified Customer
Good people and good service.
Cheryl
06/26/17
Verified Customer
Very interested in my car problems, service appt. usually next day. Car fixed that day very happy client.
Young
06/25/17
Verified Customer
Excellent, courteous, speedy, good price, and of high quality. Very happy about the experience.
Philippe
07/18/17
Verified Customer
Good.
Paul
06/25/17
Verified Customer
Knowledgeable staff who consistently deliver a quality service at a fair and reasonable cost. Feel 100% sure I'm not getting a runaround or being charged for repairs I don't need.
Schedule an Appointment with Valley Import Center
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (925) 406-3688
Need an appointment for today? Call the shop directly at (925) 406-3688
RepairPal Scorecard
94
Overall Quality Score
Group 5 Created with Sketch.
25-month / 25,000-mile warranty
Technical Ability
97
Tools & Equipment
97
Customer Service
90
Customer Amenities
98
Looking for a repair shop with excellent customer satisfaction? With a Net Promoter Score in the mid 80s, Valley Import Center is the place for you. How does a repair shop achieve such a score? Experienced and ASE certified technicians (three of four are ASE Master Technicians), excellent tools, the latest diagnostic equipment, and ongoing training for all of their employees. In addition, they are a state Smog Test and Repair Station. Combine this with a clean and organized facility and you can see that they have everything in place to take great care of their customers needs.
Details
Message From the Shop
Thank you for stopping by. We know there are a lot of Auto Repair centers to choose from. We are positive that you will find Valley Import Center has the highest standards around. Valley Import Center has been serving the Tri-Valley Area and has kept more then 50,000 automobiles on the road since 1980. If you give us the opportunity, we will earn the privilege to take care of your automobiles (cars or trucks, imports and domestic ).
Specialities
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Classic Car Repair/Restoration
  • Diagnosis
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Smog/Emissions Testing
  • Timing Belts
  • Tire Sales/Repair
  • Upholstery
Amenities
  • AAA Member Discount
  • Car Pickup/Dropoff
  • Chinese Spoken
  • Coffee
  • Early Bird Dropoff
  • Shuttle
  • Towing
  • Wireless Internet
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jeep
  • Kia
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Affiliations
  • WORLDPAC
  • iATN
  • ASA
Question Answered by Valley Import Center
My 2002 S 10 Cranks Over But Will Not Start, Security Light On Dash Is Flashing on 2002 Chevrolet S10
most likely the alarm system is preventing the engine from starting, try to disarm the alarm system first.
Map
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Schedule an Appointment with Valley Import Center
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (925) 406-3688
Need an appointment for today? Call the shop directly at (925) 406-3688
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