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R&I Automotive

RepairPal Certified Shop in San Rafael

(415) 630-8230
625 Del Ganado Rd
San Rafael, CA 94903 USA
"Helped with tire problem promptly."
— Jenny, a Verified Customer
Hours
Su
Closed
M-F
8:00am to 5:00pm
S
Closed
Auto Repair Experience
  • Raymond Vincent, Owner
  • Established 2006
  • 2 Auto Repair Mechanics on Staff
  • 1 ASE Master Auto Technician
  • 27 Years of Car Repair Experience
R&I Automotive Reviews
146 Ratings
Displaying 1 - 15 of 142reviews
Helen
05/01/19
Verified Customer
Fast, fair and friendly service, I highly recommend them!
Parsad
04/21/19
Verified Customer
Good first time experience.
Ernest
03/21/19
Verified Customer
I have had three vehicles regularly serviced and repaired by R&I for close to a decade. I wouldn't take a car anywhere else!
Kathy
04/11/19
Verified Customer
I have had nothing but great service from R&I Automotive. They explain what needs to be done and what you can hold off doing for a bit. I have an old Buick that has many many miles on it and each time I bring it to them they repair what I need done. They are great!
Judd
03/21/19
Verified Customer
Good service
Jesicca
02/25/19
Verified Customer
Thank you for all your help in getting my car fixed:)
Bill
02/24/19
Verified Customer
R&I came highly recommended and they lived up to the recommendation.
Mj
02/14/19
Verified Customer
Always helpful and keeping the repairs cost as low as is safe
Kay
01/27/19
Verified Customer
They do a very good job, based on my experience, and I only say '8' because they kept my car for an entire day when I had a morning appointment for a reason.
Michelle
01/24/19
Verified Customer
Ray offers calm wisdom regarding decision making about my current and future car repairs.
John
01/31/19
Verified Customer
I have been a customer since this business opened. Two weeks later, I am still in disbelief how much I was charged.
Nick
09/11/18
Verified Customer
They are professional and polite. Quality work. I don't like the upsell on some repairs, especially on a repair bill in excess of $1500.
Jo Ann
09/06/18
Verified Customer
The base fee of $225 before work starts makes this an expensive garage. However, the work is excellent and reliable. They did recommend I consider a number of preventive measures the cost of which almost exceeds the value of the car.
Moira
07/17/18
Verified Customer
Thorough & conscientious team at R&I!
Lindy
07/20/18
Verified Customer
My first visit to R & I, and Ray, Jason and Josh were all professional, patient and went the extra mile to get the parts for my Eurovan. I was extremely pleased with every component of the experience, which is not always common with Eurovan mechanics. I look forward to working with them the next time my van needs help. (not soon, we all hope).. Thank you all again!
RepairPal Scorecard
95
Overall Quality Score
Group 5 Created with Sketch.
24-month / 24,000-mile warranty
Technical Ability
96
Tools & Equipment
97
Customer Service
94
Customer Amenities
93
R&I Automotive was established in 2006 and has been providing the local community with quality automotive repair ever since. This RepairPal Certified shop features an experienced team led by an ASE certified Master Technician. They are equipped with the tools and diagnostic equipment necessary to perform a wide range of repairs. These repairs can range from minor and major mechanical repairs, to check engine light and computer diagnosis and repairs, to tires and wheel alignment, as well as your scheduled maintenance needs. All this work is backed by a 24-month / 24,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who describe the team here as “awesome”, “trustworthy”, “professional”, “friendly”, and "knowledgeable". A local shuttle service, rental & loaner cars, early bird drop off, and a waiting area with wireless Internet are also available for your convenience.
Details
Message From the Shop
R&I Automotive specializes in Automotive Repair. Our customers bring their vehicles to us for routine maintenance and for complex auto repair jobs.Some of the repairs and services we provide: Diagnostic Services, Alignments, 30-60-90K Services, Smog Inspections (does not include "test only"), Air Conditioning Service & Repair, Exhaust Repair, Transmission Service & Repair, New Car Warranty Services, Electrical (Starters, Alternators & Batteries), Suspension, Shocks & Struts, Engines Tune-ups, Cooling Systems Service, Tires, Oil Change Service, Timing Belt Replacement, Brakes, Clutches, Power Steering System, Fuel System Service, Differential/Axle Service.
Specialities
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair
Amenities
  • Early Bird Dropoff
  • Loaner Car
  • Rental Car
  • Service Guarantee
  • Shuttle
  • Warranty Accepted
  • Wireless Internet
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Affiliations
  • ASCCA
Map
Get Directions to R&I Automotive
What verified customers have to say about R&I Automotive
Would recommend to a friend
94%
Car was ready when promised
98%
Did not feel sales pressure
98%
Car was fixed correctly the first time
96%
Customer was treated respectfully
99%
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