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R&I Automotive

RepairPal Certified Shop in San Rafael

(415) 630-8230
625 Del Ganado Rd
San Rafael, CA 94903 USA
"Helped with tire problem promptly."
— Jenny, a Verified Customer
Hours
Su
Closed
M-F
8:00am to 5:00pm
S
Closed
Auto Repair Experience
  • Raymond Vincent, Owner
  • Established 2006
  • 2 Auto Repair Mechanics on Staff
  • 1 ASE Master Auto Technician
  • 27 Years of Car Repair Experience
R&I Automotive Reviews
135 Ratings
Displaying 1 - 15 of 131reviews
Nick
09/11/18
Verified Customer
They are professional and polite. Quality work. I don't like the upsell on some repairs, especially on a repair bill in excess of $1500.
Jo Ann
09/06/18
Verified Customer
The base fee of $225 before work starts makes this an expensive garage. However, the work is excellent and reliable. They did recommend I consider a number of preventive measures the cost of which almost exceeds the value of the car.
Moira
07/17/18
Verified Customer
Thorough & conscientious team at R&I!
Lindy
07/20/18
Verified Customer
My first visit to R & I, and Ray, Jason and Josh were all professional, patient and went the extra mile to get the parts for my Eurovan. I was extremely pleased with every component of the experience, which is not always common with Eurovan mechanics. I look forward to working with them the next time my van needs help. (not soon, we all hope).. Thank you all again!
Glenn
07/17/18
Verified Customer
I highly recommend using R&I to repair and service your car or truck. Their friendly and capable staff gives you a sense of security. The estimates are fair. The parts and workmanship are of good quality.
Linda
06/22/18
Verified Customer
I was pleased that Adrienne the receptionist left her desk to drive me to the mall during the 3 hour job. I also liked that the mechanic spent time with me discussing what needs to be addressed.
Tyra
06/22/18
Verified Customer
Had regular maintenance done and R&I gave me a good rundown of things that need attention on my 10-year-old car, and prioritized those items for me. Appreciate their honesty and straightforward approach.
Martha
06/06/18
Verified Customer
Liked the personable staff and fair price.
Tommy
06/01/18
Verified Customer
Great work, very convenient
Rena
06/04/18
Verified Customer
Only comment I have is that twice I have had estimates e-mailed to me and the work needed shows in the e-mail but not the price. Not able to reply to those e-mails.....comes back undeliverable.
David
05/22/18
Verified Customer
Good service, and hassle-free experience.
Michael
05/24/18
Verified Customer
I had a great experience and will be returning to R&I for future repairs
Bryan
05/21/18
Verified Customer
Its so great to know that when you have your car worked on its done by very friendly , super professional and highly experienced mechanics . These kind of shops are rare nowadays . Im lucky that my brother recommended R&I automotive to me .
Martin
05/18/18
Verified Customer
Thank you R and I !!
Cynthia
05/17/18
Verified Customer
I was happy with the service
Schedule an Appointment with R&I Automotive
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (415) 630-8230
Need an appointment for today? Call the shop directly at (415) 630-8230
RepairPal Scorecard
95
Overall Quality Score
Group 5 Created with Sketch.
24-month / 24,000-mile warranty
Technical Ability
96
Tools & Equipment
97
Customer Service
94
Customer Amenities
93
R&I Automotive was established in 2006 and has been providing the local community with quality automotive repair ever since. This RepairPal Certified shop features an experienced team led by an ASE certified Master Technician. They are equipped with the tools and diagnostic equipment necessary to perform a wide range of repairs. These repairs can range from minor and major mechanical repairs, to check engine light and computer diagnosis and repairs, to tires and wheel alignment, as well as your scheduled maintenance needs. All this work is backed by a 24-month / 24,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who describe the team here as “awesome”, “trustworthy”, “professional”, “friendly”, and "knowledgeable". A local shuttle service, rental & loaner cars, early bird drop off, and a waiting area with wireless Internet are also available for your convenience.
Details
Message From the Shop
R&I Automotive specializes in Automotive Repair. Our customers bring their vehicles to us for routine maintenance and for complex auto repair jobs.Some of the repairs and services we provide: Diagnostic Services, Alignments, 30-60-90K Services, Smog Inspections (does not include "test only"), Air Conditioning Service & Repair, Exhaust Repair, Transmission Service & Repair, New Car Warranty Services, Electrical (Starters, Alternators & Batteries), Suspension, Shocks & Struts, Engines Tune-ups, Cooling Systems Service, Tires, Oil Change Service, Timing Belt Replacement, Brakes, Clutches, Power Steering System, Fuel System Service, Differential/Axle Service.
Specialities
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair
Amenities
  • Early Bird Dropoff
  • Loaner Car
  • Rental Car
  • Service Guarantee
  • Shuttle
  • Warranty Accepted
  • Wireless Internet
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Affiliations
  • ASCCA
Map
Get Directions to R&I Automotive
Schedule an Appointment with R&I Automotive
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (415) 630-8230
Need an appointment for today? Call the shop directly at (415) 630-8230
What verified customers have to say about R&I Automotive
Would recommend to a friend
94%
Car was ready when promised
98%
Did not feel sales pressure
98%
Car was fixed correctly the first time
96%
Customer was treated respectfully
99%
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