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Tires Unlimited

RepairPal Certified Shop in San Jose

Tires Unlimited

17 Verified Reviews
(408) 706-2398
3744 Stevens Creek Blvd
San Jose, CA 95117 USA
"The staff at Tires Unlimited are always friendly and provide professional service. I have been bringing our cars here for more than 5 years for tires and general maintenance and repairs. Costs are always explained up front and additional work identified by the mechanic is never done without first calling to confirm that that s what I want to do. Highly recommend!"
— Ian, a Verified Customer
Hours
Su
9:00am to 5:00pm
M-F
8:00am to 5:30pm
S
8:00am to 4:00pm
Auto Repair Experience
  • Gene Brawn, Manager
  • Established 2019
  • 4 Auto Repair Mechanics on Staff
  • 104 Years of Car Repair Experience
Tires Unlimited Reviews
17 Ratings
Displaying 1 - 15 of 16reviews
Bill
05/24/19
Verified Customer
Clean shop and honest professional service.
Reply from Tires Unlimited
by Tires Unlimited, June 12, 2019

Thank you! We appreciate your feedback.

Ian
05/24/19
Verified Customer
The staff at Tires Unlimited are always friendly and provide professional service. I have been bringing our cars here for more than 5 years for tires and general maintenance and repairs. Costs are always explained up front and additional work identified by the mechanic is never done without first calling to confirm that that s what I want to do. Highly recommend!
Reply from Tires Unlimited
by Tires Unlimited, June 12, 2019

Thanks Ian! We look forward to continuing to serve you.

Don
05/27/19
Verified Customer
Always great people and on such a wide variety of automotive services. Thanks again.
Reply from Tires Unlimited
by Tires Unlimited, June 12, 2019

Thanks Don. We appreciate it!

Chuck
05/24/19
Verified Customer
Friendly, informed, knowledgeable, honest.
Joshua
06/05/19
Verified Customer
Exceptional service, great staff and always professional. I have never had a bad experience there.
Eric
05/29/19
Verified Customer
The service advisors are efficient. High quality work with tire repairs and replacements. I had also an alignment done and my car was completed quickly.
Greg
05/28/19
Verified Customer
Great team and nice work! Always satisfied!
Dave
05/21/19
Verified Customer
Staff is great, honest and never pressure to do work that is not required.
Cameron
06/05/19
Verified Customer
Friendly and professional as always. Loyal customer.
Martin
05/31/19
Verified Customer
We have always felt we have been treated fairly.
Maria
05/21/19
Verified Customer
I appreciate the outstanding customer service and the good work on my car.
Susan
05/30/19
Verified Customer
I hesitated to leave a review because I didn't want to sound pissy, but I can say that I was frustrated by my last experience at your shop. I came in for an AC repair and was told it would take an hour. I took a seat because since I was told it would only be an hour, I would wait in the shop. After waiting 50 minutes, I saw that my car hadn't even been moved out of the parking spot I'd parked it in. I asked Gene what was up. He said my car would be gotten to after a brake job was done. Within about ten minutes, my car was moved into the shop. After another hour or so, Gene said that he was waiting on a part for the AC so it might be more time. After another hour, I walked outside and noticed my car sitting in the parking area, so I again approached Gene and asked him what was up. He said he needed to price the job. Another half hour went by before he called me over to the desk. He said the AC would cost $1156 to fix. I can't afford that, and I told him so. I was charged $160 for the testing of the AC, no work done, and 3 1/2 hours of time. It's frustrating and I understand it on some level, but don't on others. Just wanted to let you know.
Michael
05/28/19
Verified Customer
Excellent experience.
Nicholas
05/27/19
Verified Customer
Quick, great price, good customer service. Got a text when it was done. That's always nice.
Ron
05/31/19
Verified Customer
I have been coming to Tires Unlimited for years, I always feel good about the service I receive, and the way I'm treated. Gene and the entire staff are always friendly and ensure I am informed about the status of my vehicle.
RepairPal Scorecard
93
Overall Quality Score
12-month / 12,000-mile warranty
Technical Ability
96
Tools & Equipment
90
Customer Service
94
Customer Amenities
98
Tires Unlimited has been serving the San Jose area since 2019. During this time they have developed a loyal following of satisfied customers who described this shop to us as "friendly”, “professional”, “honest”, “knowledgeable” and "outstanding". This location features a team of automotive technicians whose experience and commitment to ongoing training ranks with the best. An investment in the necessary tools and diagnostic equipment helps make them capable of repairs ranging from tires and wheel alignment, to minor and major mechanical repairs, to check engine light diagnosis and repair, as well as your scheduled maintenance needs. Repairs are covered by a 12-month / 12,000-mile warranty for your peace of mind. A local shuttle service, early bird drop off, Saturday business hours, and a waiting area with wireless Internet are also available for your convenience.
Details
Message From the Shop
Welcome to Tires Unlimited. We are a full service automotive repair and maintenance shop servicing San Jose and Silicon Valley with nearly sixty years of consistently high-quality tires, auto service and auto repairs. We are proud to be known as a friendly, locally-owned auto repair business with deep roots in our community. We pride ourselves in the professionalism that sets us apart from the competition. Visit us for a complete menu of auto repairs, tires and factory scheduled auto maintenance. Let us manage the service you need to maintain your manufacturer's new car warranty. We can do the services at the same high quality - offering convenience and service quality that we believe is superior to the competition. Our prices are lower and we follow factory service recommendations.
Specialities
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belt
  • Tire Sales/Repair
  • Transmission Repair
Amenities
  • Car Delivery
  • Car Pickup/Dropoff
  • Coffee
  • Early Bird Dropoff
  • Open Saturday
  • Open Weekends
  • Se Habla Espanol
  • Service Guarantee
  • Shopping Nearby
  • Shuttle
  • Wireless Internet
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Map
Get Directions to Tires Unlimited
What verified customers have to say about Tires Unlimited
Would recommend to a friend
95%
Car was ready when promised
88%
Did not feel sales pressure
100%
Car was fixed correctly the first time
94%
Customer was treated respectfully
94%
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