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GIC Car Clinic

RepairPal Certified Shop in San Jose

GIC Car Clinic

43 Verified Reviews
(408) 724-9519
375 Bird Avenue
San Jose, CA 95126 USA
"Excellent Customer Service."
— Derek, a Verified Customer
Hours
Su
Closed
M-F
8:00am to 6:00pm
S
Closed
Auto Repair Experience
  • Alan Yu, Owner
  • Established 2005
  • 4 Auto Repair Mechanics on Staff
  • 2 ASE Certified Auto Technicians
  • 50 Years of Car Repair Experience
GIC Car Clinic Reviews
43 Ratings
Displaying 1 - 15 of 43reviews
Eddie
12/18/16
Verified Customer
They went through everything until they found the problem. They used AC Delco parts that I thought were over priced. They did give me a car to use over the weekend while they had my car (there closed on the weekend) which really helped, being it was during the holidays. All in all I think the price was too high. Basically I paid a thousand dollars for a major tune up plus parts. That's not to mention what I paid for the diagnosis. That is a lot of money to me. They even told me they cleaned my battery cables, but they didn't charge me for that.
Reply from GIC Car Clinic
by giccarclinic, April 01, 2017

Hi Eddie!
Thanks for taking the time to review us. Your feedback is highly appreciated and will help us to improve our services. We are so glad that a loaner car and battery cables cleaning was helpful for you. Thanks for giving us the opportunity to serve you!

Kaitlyn
12/18/16
Verified Customer
Very good
Reply from GIC Car Clinic
by giccarclinic, April 01, 2017

Hi Kaitlyn!
Thank you. We sincerely appreciate your business. Look forward to working with you again soon!

Eliud
12/08/16
Verified Customer
My car was not fixed because they didn't identify the problem. However we were not charged for any of the services performed to diagnose the problem.
Reply from GIC Car Clinic
by giccarclinic, January 06, 2017

Hi Eliud!
Thank you for taking the time to review us. We appreciate your loyalty to our business throughout the years. Please keep us updated on how your Taurus is doing. Happy holidays to you and your family!

Toni
12/07/16
Verified Customer
They were very pleasant and professional to work with. Excellent customer service! I will be taking my car there again for future work to be done!
Reply from GIC Car Clinic
by giccarclinic, January 06, 2017

Hi Toni!
Thanks for taking the time to review us. Thank you, sincerest thanks for your valued business. We look forward to working with you again soon.

Gordon
12/07/16
Verified Customer
I love working with Jose and Alan. They have serviced all the cars in our family, including our kid's.
Reply from GIC Car Clinic
by giccarclinic, January 06, 2017

Hi Gordon!
Thank you. We greatly value your trust and confidence and sincerely appreciate your loyalty to our business. Happy holidays to you and your family!

Lisa
12/04/16
Verified Customer
Shop was responsive to my concerns and took care of what needed to be done.
Reply from GIC Car Clinic
by giccarclinic, January 06, 2017

Hi Lisa!
Thank you for taking the time to review us. We appreciate your business and look forward to serving you in the future.

Asoke
11/03/16
Verified Customer
Excellent, timely, and courteous service!
Reply from GIC Car Clinic
by giccarclinic, January 06, 2017

Hi Asoke!
Thank you for taking the time to review us. Thanks for giving us the opportunity to take care of your smog check on your Corolla. Thank you for your business.

Ernestine
11/16/16
Verified Customer
Jose is great! Friendly, informative, quality shop. I highly recommend GIC!
Reply from GIC Car Clinic
by giccarclinic, January 06, 2017

Hi Ernie!
Thank you for taking the time to review us. It was our privilege to do business with you, and it would be our pleasure to continue serving you.

Abel
11/16/16
Verified Customer
The guys did a good job, they kept me informed of the repairs that were needed, and let me know what else needed attention. The cost was more then I expected, but they gave me a good warranty on the work that was completed.
Reply from GIC Car Clinic
by giccarclinic, January 06, 2017

Hi Abel!
Thanks for giving us the opportunity to take good care of your Toyota. We appreciate the confidence you have placed in us and we look forward to providing you with the best possible service in the future.

Adam
11/22/16
Verified Customer
I enjoyed my experience
Reply from GIC Car Clinic
by giccarclinic, January 06, 2017

Hi Adam!
Thank you for your business, your trust and your confidence. It is our pleasure to work with you.

Marque
10/03/16
Verified Customer
Great shop because they are transparent with inspection and diagnostic.
Reply from GIC Car Clinic
by giccarclinic, January 06, 2017

Hi Marque!
Thanks for giving us the opportunity to take care of your inspection on your Jeep. Thank you for your business. It is our pleasure to work with you.

Casildo
09/19/16
Verified Customer
I called asking for a tune up for an oil change, air filter, spark plugs, fluids. Jose said I should do the ULTIMATE SERVICE, so we can also do a diagnostic to see if any other work was needed, and also recommended some engine solution. He said he would top off all fluids. What I got was $400 bill, no tune up, no spark plugs, no air filter, no fluids, empty radiator, radiator cap left off, a $2100 estimate to replace a $30 water pump, and a $1,900 estimate for a brake job. After youtubing water pumps and brake jobs Jose's estimates were 2-4 times more.
Reply from GIC Car Clinic
by giccarclinic, January 06, 2017

Hi Casildo!
Thank you for taking the time to review us. We are so sorry that your experience at GIC Car Clinic was less than stellar. We always appreciate comments from our clients so we can serve you better. Given the opportunity, we would like to make things right for you. Please contact us at your convenience.

Laura
09/15/16
Verified Customer
Great service, and they really cared about saving me time and money.
Victoria
09/12/16
Verified Customer
Very friendly staff, clean offices, but my steering wheel now pulls to the left whereas before it was pulling to the right do not good.
Josh
09/11/16
Verified Customer
Jose was upfront and very informative every time I've dealt with him.
Schedule an Appointment with GIC Car Clinic
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (408) 724-9519
Need an appointment for today? Call the shop directly at (408) 724-9519
RepairPal Scorecard
93
Overall Quality Score
Group 5 Created with Sketch.
36-month / 36,000-mile warranty
Technical Ability
95
Tools & Equipment
88
Customer Service
91
Customer Amenities
95
GIC Car Clinic was established in 2005 and has been providing the San Jose area with quality automotive repairs ever since. This RepairPal Certified shop features a team with an excellent mix of experience, ongoing training, and ASE certifications. They are equipped with the tools and diagnostic equipment necessary to perform a wide range of repairs. These repairs can range from minor and major mechanical repairs to oil services and scheduled maintenance needs, to check engine light and computer diagnosis and repairs, to state smog inspections. This work is backed by a 36-month / 36,000-mile nationwide warranty for your peace of mind. Our survey of their recent customers revealed a group who describe the team here as: “honest”, “excellent”, “professional”, “helpful”, and “wonderful”. A local shuttle service, rental & loaner cars, early bird drop off, and a waiting area with wireless Internet are available for your convenience.
Details
Message From the Shop
GIC Car Clinic is dedicated to providing premium car care to our community with a 3 year / 36,000 mile nationwide warranty. Our team is committed to being there when you need us. Our well trained technicians and service staff help you understand how to maintain your car and experience the value and benefits of custom car care. We are a top-notch team of experts that will get it done right the first time and tailor our scheduled services to fit your specific needs.For your convenience, we can keep you on the move with our personal shuttle service or rental car. Since 2005, we have delivered peace of mind and quality service to our many customers, building lifetime relationships. We are there when you need us!
Specialities
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair
Amenities
  • Car Wash
  • Child Friendly
  • Coffee
  • Early Bird Dropoff
  • Financing
  • Free Estimates
  • Free Multi-Point Safety Inspection
  • Heated Waiting Room
  • Loaner Car
  • Rental Car
  • Service Guarantee
  • Shuttle
  • Warranty Accepted
  • Wireless Internet
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Ram
  • Saturn
  • Scion
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Map
Get Directions to GIC Car Clinic
Schedule an Appointment with GIC Car Clinic
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (408) 724-9519
Need an appointment for today? Call the shop directly at (408) 724-9519
What verified customers have to say about GIC Car Clinic
Would recommend to a friend
84%
Car was ready when promised
91%
Did not feel sales pressure
91%
Car was fixed correctly the first time
82%
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