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Friendly Auto Care

RepairPal Certified Shop in San Jose

Friendly Auto Care

34 Verified Reviews
(669) 236-2832
350 Kiely Blvd
#C
San Jose, CA 95129 USA
"Friendly staff. Great service. The owner was very good in the shop."
— Johnny, a Verified Customer
Hours
Su
Closed
M-F
8:30am to 6:00pm
S
8:30am to 5:00pm
Auto Repair Experience
  • Austin Li, Owner
  • Established 2011
  • 3 Auto Repair Mechanics on Staff
  • 31 Years of Car Repair Experience
Friendly Auto Care Reviews
34 Ratings
Displaying 1 - 15 of 33reviews
Ren
04/27/18
Verified Customer
All good!
Denise
01/25/18
Verified Customer
Staff was friendly and service was quick.
Wei
06/07/18
Verified Customer
It's good. The price and the staff were very friendly. The service and repair mechanics are good. It's always one time finish, never a second course.
Sumeet
05/19/18
Verified Customer
As expected.
Adila
05/17/18
Verified Customer
The owner was really nice, his name is Austin. It's really helpful, it's really fast, the service is really fast. When I take my car in there, in about two to three hours, my car will be fixed or the service will be done. I used to take it to the store it usually takes one to two days but when I take it to Austin it'll be done in two to three hours and its really fast and the price is reasonable.
Suren
06/09/18
Verified Customer
Working with Austin has been great. I've been going there for nearly 2 years and I won't go anywhere else. Austin just makes it very easy to work with and is very professional.
Chau
06/14/18
Verified Customer
It was good, I dropped my car off and Austin took care of it like he always does. He is very friendly and I've been going to him for a year and he is very honest and transparent. How I found out about Friendly was through a friend so I definitely want to spread the word.
Ting
05/09/18
Verified Customer
I think it's good, nothing too special.
Eileen
06/08/18
Verified Customer
The service is great. They were extremely helpful. I would recommend.
Johnny
05/09/18
Verified Customer
Friendly staff. Great service. The owner was very good in the shop.
Sanusui
05/26/18
Verified Customer
We replaced the tire. I had to take it back because it was not running properly.
Nobuyuki
05/09/18
Verified Customer
It was very good. They are very friendly and polite. It was a good experience.
Chiehwa
06/14/18
Verified Customer
It's very nice, very good the technicians are nice.
Abraham
05/25/18
Verified Customer
It was pretty nice, the hosts are very kind.
Steven
04/26/18
Verified Customer
Friendly and done in a quick amount of time.
RepairPal Scorecard
93
Overall Quality Score
Group 5 Created with Sketch.
12-month / 12,000-mile warranty
Technical Ability
95
Tools & Equipment
97
Customer Service
92
Customer Amenities
98
Friendly Auto Care was established in 2011 and has been providing the San Jose area with quality automotive repairs ever since. This RepairPal Certified shop features a team of very experienced, highly trained technicians who are equipped with the tools and diagnostic equipment necessary to perform a wide range of repairs. These repairs can range from minor and major mechanical repairs, to tires and wheel alignment, to check engine light and computer diagnosis and repairs, as well as your scheduled maintenance needs. This work is backed by a 12-month / 12,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who enthusiastically describe the team here as “helpful”, “professional”, “honest”, “friendly”, and “excellent”. Rental cars, early bird drop-off, Saturday business hours, and a waiting area with wireless Internet are also available for your convenience.
Details
Specialities
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
Amenities
  • Early Bird Dropoff
  • Open Saturday
  • Rental Car
  • Service Guarantee
  • Wireless Internet
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Map
Get Directions to Friendly Auto Care
What verified customers have to say about Friendly Auto Care
Would recommend to a friend
100%
Car was ready when promised
91%
Did not feel sales pressure
100%
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