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Faxon Garage

RepairPal Certified Shop in San Francisco

(415) 968-0648
545 Faxon Ave
San Francisco, CA 94112 USA
"The service was fantastic and very quick."
— Gilvan, a Verified Customer
Hours
Su
Closed
M-F
8:30am to 6:00pm
S
Closed
Auto Repair Experience
  • Walee Gon, Owner
  • Established 2005
  • 3 Auto Repair Mechanics on Staff
  • 1 ASE Certified Auto Technician
  • 60 Years of Car Repair Experience
Faxon Garage Reviews
37 Ratings
Displaying 1 - 15 of 37reviews
Mill
09/17/19
Verified Customer
Fixed my brakes!
Jack
09/16/19
Verified Customer
Matthew was very helpful but I do miss dealing with Wallee for my repairs. He's there, but as President, not Service Manager. He cared very much about his customers.
Marcos
09/16/19
Verified Customer
I've been coming to Faxon for years. 'Nuff said!! Both my daughters, best friend and son-in-law also patronize the shop. Matthew is a great addition and Wally has always been responsive and fair!
Garrett
09/12/19
Verified Customer
Staff is super friendly and get the job done right and on time!
Sherine
09/05/19
Verified Customer
Walee and Garrick provided excellent service and provided me timely info on my car issue. I appreciate that they gave me the time to make important decisions.
Joshua
09/10/19
Verified Customer
AMAZING
Henry
09/09/19
Verified Customer
GREAT
Jarami
09/05/19
Verified Customer
......
Victoria
09/04/19
Verified Customer
I had a good experience at Faxon. Garrett was super helpful. The only weird thing in the whole experience was there a possible 'diagnostic' charge piece of paper I needed to sign. As it turned I wasn't charged for a diagnostic because it was easy to see what needed to be fixed. I would definitely recommend them as honest and fair priced.
Mike
08/22/19
Verified Customer
All good, as usual.
George
08/14/19
Verified Customer
The team at Faxon Garage has always done a great job taking care of our cars, whether its a simple tire replacement and alignment or a complex repair on a luxury car. I highly recommend them.
Frank
08/08/19
Verified Customer
They identified the root cause of the problem immediately. They recommended a middle-level repair that fits the age of the car. I was on my way quickly.
Albert
08/11/19
Verified Customer
Had a pretty big misunderstanding with the service adviser, Matthew - twice - on this repair. My expectation is that a service adviser would advise the customer with full information and recommendation, and allow the customer to make the best choice for him/her. The owner Wallee stepped in and understood what I was looking for and we were able to reach a compromise. The new set of brakes and rotors are working smoothly so far.
Richard
08/29/19
Verified Customer
The staff is friendly and competent. They explain the problem, needed repairs and alternatives. They stand by their work, which is excellent.
Richard
08/21/19
Verified Customer
This was probably one of the fastest, easiest and most convenient trip to a mechanic to have a flat tire assessed and new tires ordered AND installed I have ever made. I was able to drop off my car and be on my way to work in under 20 min, I kid you not. Faxon s team of professionals were able to order 2 new tires the same day and the vehicle was ready that very afternoon. Friendly and knowledgeable, I received not only the what but also the why, regarding the tires, the process and they clearly set the time expectation, and well surpassed it. I will definitely be taking my vehicle back (since I have 2 more tires to replace). Thanks Faxon Garage!
RepairPal Scorecard
93
Overall Quality Score
24-month / 24,000-mile warranty
Technical Ability
93
Tools & Equipment
97
Customer Service
93
Customer Amenities
88
Faxon Garage was established in 2005 and has been providing the community with quality automotive repairs ever since. This RepairPal Certified shop features a very experienced team with a good mix of ongoing training and ASE certifications. They are equipped with the tools and diagnostic equipment necessary to perform a wide range of repairs. These repairs can range from minor and major mechanical repairs, to tires and wheel alignment, to check engine light and computer diagnosis and repairs, as well as your scheduled maintenance needs. This work is backed by a 24-month / 24,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who enthusiastically describe the team here as “honest”, “fantastic”, “friendly”, “wonderful”, and “helpful”.
Details
Message From the Shop
Our goal is to offer the best possible services at affordable prices so our customers can get back on the road quickly and safely. We strive to establish a long-term relationship with every customer, and the best way to do that is to earn their trust by always being honest and putting their needs first. We are a consecutive 8year Diamond Certified Business and a recognized San Francisco Legacy Business. We specialized in preventative maintenance, offering minor and major repairs. Member of 24 month/24,000 mile nationwide network warranty program protecting our customer's investment.
Specialities
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belt
  • Tire Sales/Repair
Amenities
  • Service Guarantee
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Affiliations
  • ASA
Map
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What verified customers have to say about Faxon Garage
Would recommend to a friend
95%
Car was ready when promised
97%
Did not feel sales pressure
95%
Car was fixed correctly the first time
91%
Customer was treated respectfully
100%
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