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West Kearny Mesa Automotive & Transmission

RepairPal Certified Shop in San Diego

West Kearny Mesa Automotive & Transmission

150 Verified Reviews
(858) 264-2776
8027 Balboa Ave
Suite A
San Diego, CA 92111 USA
"It was good, the guy was honest and they did a good job."
— Richard, a Verified Customer
Hours
Su
Closed
M-F
7:30am to 6:00pm
S
Closed
Auto Repair Experience
  • Nic Hess, Manager
  • Established 2017
  • 3 Auto Repair Mechanics on Staff
  • 40 Years of Car Repair Experience
West Kearny Mesa Automotive & Transmission Reviews
150 Ratings
Displaying 1 - 15 of 144reviews
John
11/08/18
Verified Customer
The complimentary ride was a wonderful touch.
Maureen
11/07/18
Verified Customer
My Lexus had an oil line fail and it dropped all of its engine oil. You replaced with Lexus' new metal lines, check the transmission rotated tires.
Mark
10/22/18
Verified Customer
My interaction with Brian was above and beyond what I expected. The service was outstanding and probably the best I've come across in a very long time. Thanks for everything!
Emily
10/19/18
Verified Customer
Prices were higher than dealer would have charged for repairs. I'm a young female, and there was some back and forth over what they were charging, they did come down a bit. I was in a pinch, so just got the minimum repaired and then took the car to a trusted mechanic back home. Mechanic at home found other issues (which I'm told was fairly obvious to identify) with the engine that W Kearny Mesa neglected to inform me about. That being said, Carl was very nice.
John
10/18/18
Verified Customer
Work was done well and completed earlier than expected. Amount charged was in line with original estimate.
Garrette
10/18/18
Verified Customer
I had problems with another transmission shop that could not fix my car and kept my car for over a month. I spoke with Brian a number of times in this process, and never once did I feel pressure to come to get my service done. When the other transmission shop told me that they couldn't fix my car, I felt I could trust Brian and West Kearny Mesa Automotive & Transmission because he was there for me before I read the physicality. Thank you for helping me, even when you didn't know that I would be your customer.
Carrie
10/23/18
Verified Customer
Job done well no problems
Mike
09/21/18
Verified Customer
Can't say enough about WKM&T. Honest, upfront, on time, great work with warranty, at a fair price. I'll never go anywhere else. And thank you to Mgr. Matt for all your communication and advice. Love you guys!
Emerald
10/16/18
Verified Customer
I had the alarm system dismantled but didn't think that would prevent me from using the car locator alarm. I really need it to find my car sometimes. For instance, hard to find car at Swap Meet yesterday. The car is running smooth.
Bill
10/15/18
Verified Customer
Not happy. Last time made mistakes and didn t offer any incentives to compensate for previous mistakes.
Leigh
10/16/18
Verified Customer
Originally went in for new radiator reservoir. After an inspection, among other things, it was determined I needed 2 new tires. After the first shop visit and new tires it vibrated at high speed and pulled to the right. You asked that I bring it back in. You messed up, so I felt you needed to come get it. After alignment and moving the new tires to the rear, it still vibrated at high speed and pulled to the right. Had you come get it again. The 3rd time in the shop you said the tires were too aggressive for the ones I had, and I needed an upgrade. I've worked in retail and hospitality and trained over a thousand employees in customer service. If we messed up, we apologized and went above and beyond to keep their business. We gave them a discount on merchandise either on the spot or a coupon for the future, or free rooms and/or meals. I was looking for a forever repair shop to bring my car to for the life of the vehicle. Altho everything was eventually fixed, it should've been done right the first time. This is not the type of service I expected from a AAA recommended repair shop. I'm very hesitant to return for the other items I'll eventually need, and I'm not even sure my future business is wanted.
Ivette
10/16/18
Verified Customer
Everyone was professional and friendly.
Chad
10/08/18
Verified Customer
I had seen Brian on local TV but never came to West until I saw a AAA deal in my Westways magazine. I feel the experience was very positive.
Jose
10/03/18
Verified Customer
Excellent customer service by owner Brian Bowersock, he monitored my van's service and repairs from beginning to end. Great job!
Edward
10/10/18
Verified Customer
Shop well maintained and the people thereare friendly.
Schedule an Appointment with West Kearny Mesa Automotive & Transmission
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (858) 264-2776
Need an appointment for today? Call the shop directly at (858) 264-2776
RepairPal Scorecard
90
Overall Quality Score
Group 5 Created with Sketch.
24-month / 24,000-mile warranty
Technical Ability
90
Tools & Equipment
90
Customer Service
85
Customer Amenities
93
West Kearny Mesa Automotive & Transmission has been serving the community for many years with the new ownership coming on board in 2017. This RepairPal Certified shop features a team of very experienced, highly trained technicians who are equipped with the tools and diagnostic equipment necessary to perform a wide range of repairs. These repairs can range from minor and major mechanical repairs, to transmission and driveline diagnoses and repair, to wheel alignment, to check engine light and computer diagnosis and repairs, as well as your scheduled maintenance needs. This work is backed by a 24-month / 24,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who describe the team here as “excellent”, “professional”, “honest”, “knowledgeable”, and “friendly”. A local shuttle service, rental cars, early bird drop-off, and a waiting area with wireless Internet are also available for your convenience.
Details
Message From the Shop
West Automotive Group provides high quality work, fair pricing, ASE certified technicians, and also has one of the best warranties in the business, all reasons you may have already been referred to us! We are a full service auto repair facility, approved by the AAA of Southern California, we are approved in all areas of auto service: •Transmission •Brakes •Differential •Computer Diagnostics •Air Conditioning •Engine Repair •Tune-Ups •Electrical Service •Cooling System •Suspension & Alignment West Automotive Group has been providing top quality auto and transmission repair services in San Diego County since 1992. We proudly serve the cities all of San Diego County Cities through our 3 Locations in Escondido, Kearny Mesa and El Cajon , and the surrounding areas. We are focused on reliable repairs, fair pricing and complete customer care! We offer No Charge shuttle rides to and From work or home along with Low Cost rental vehicles for Convenience.
Specialities
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair
  • Windshield/Glass
Amenities
  • AAA Member Discount
  • Car Delivery
  • Car Pickup/Dropoff
  • Child Friendly
  • Coffee
  • Early Bird Dropoff
  • Financing
  • Free Multi-Point Safety Inspection
  • Gas/Diesel
  • Heated Waiting Room
  • Military Discount
  • Rental Car
  • Se Habla Espanol
  • Senior Discount
  • Service Guarantee
  • Shuttle
  • Towing
  • Warranty Accepted
  • Wireless Internet
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Ram
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Affiliations
  • NAPA
Questions Answered by West Kearny Mesa Automotive & Transmission
Power Seats Are Malfunctioning And Now Don't Move Forward And Back. on 2004 Ford Expedition
There is no spoecific know failure for these seats, you could have a motor problem, a short or something as simple as a blown fuse. It will require some testing to diagnosis if you are not familiar with the system you may want to bring the vehicle to us or some as qualified as us to diagnosis the system properly.
My Check Engine Light Came On. The Code Says That Temp Is Below Thermostat Level on 2001 Buick LeSabre
Normally we would check to see what temp the thermostat is opening at it is more likly a thermostat that has failed and is stuck open or is opening to soon, with out proper test equipment to check the temp sensor for the PCM it is hard to tell if the sensor is having a problem.
Check Engine Light Sometimes Doesn't Come On. Why Doesn't Car Start Without It? on 1994 Ford Explorer
Sounds Like a relay that is starting to fail, Recommend getting it diagnosed properly to prevent replacing good componets. Sounds like the vehicle failed functional because the check engine light did not come on when they check to see if it works during the functional parts of the test. Getting the no start relay problem fixed should cure your smog failure for functional propblem
Put Truck In Gear Dies And Will Not Restart, Also Rev Up Engine And Will Die
on 1990 Chevrolet S10
I agree, the Knock sensor will not be the cause of this problem, It can be several conditions causing this problem, I would recommend to have the vehicle diagnosed by a facility that is qualified. Possible causes range from fuel, to ignition to a TCC Problem
Trans Axle Has A Slow Leak How Much Will It Cost To Fix? on 1999 Volkswagen Passat
I also would suggest getting the vehicle in to have it diagnosis by a Transmission expert
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Schedule an Appointment with West Kearny Mesa Automotive & Transmission
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (858) 264-2776
Need an appointment for today? Call the shop directly at (858) 264-2776
What verified customers have to say about West Kearny Mesa Automotive & Transmission
Would recommend to a friend
96%
Car was ready when promised
95%
Did not feel sales pressure
97%
Car was fixed correctly the first time
88%
Customer was treated respectfully
100%
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