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Japanese Carmasters

RepairPal Certified Shop in San Diego

Japanese Carmasters

186 Verified Reviews
(858) 683-8550
7639 Carroll Rd
Ste B
San Diego, CA 92121 USA
"Very honest and great quality of the service."
— Katherine, a Verified Customer
Hours
Su
Closed
M-F
8:00am to 6:00pm
S
Closed
Auto Repair Experience
  • Jeffrey Arkin, Owner
  • Established 2015
  • 3 Auto Repair Mechanics on Staff
  • 35 Years of Car Repair Experience
Japanese Carmasters Reviews
186 Ratings
Displaying 1 - 15 of 181reviews
Jo
01/01/19
Verified Customer
completely satisfied with the performance. definitely will refer to friends and family. they did an excellent job.
Lauren
12/23/18
Verified Customer
Very fast and friendly service!
Ben
12/06/18
Verified Customer
Did the work fast for a reasonable price thanks
Kersten
11/29/18
Verified Customer
Excellent service! Went above and beyond my expectations! Extremely trustworthy!!
Will
11/01/18
Verified Customer
My experience was phenomenal... the shop staff was very professional, very attentive, and very effective.
Corine
11/08/18
Verified Customer
Excellent work, friendly and honest staff.
Pam
10/31/18
Verified Customer
The only place I will take my cars! Reliable, wonderful service!!
Carlos
10/10/18
Verified Customer
Great shop and customer service
Eric
10/03/18
Verified Customer
Honest and do a good job.
Jaime
09/17/18
Verified Customer
Thank you for good workmanship at a fair price
Allen
09/13/18
Verified Customer
Nice people who are knowledgeable and fair. Did a great job with my alignment.
Katie
09/07/18
Verified Customer
Steve and Jeff were both very nice to work with. Jeff actually went well above and beyond what would be expected. I had expected my maintenance warranty to cover the work that was done, and when the company denied it, Jeff actually called the company himself to fight for me. So, even though I had to pay for the work, Jeff did everything possible to make sure he had satisfied me as his customer. That was huge, it goes a very long way with me, and it will not be forgotten. Thank you, Jeff!
Alain
09/05/18
Verified Customer
Thanks for cleaning the car
Josh
08/20/18
Verified Customer
I found Steve and owner Jeff to very authentic individuals; I liked them both right away. There are a laundry list of things that could be repaired that don't really need to be- yet. I was very happy with Steve's guidance on this and his not pushing for things that were not critical to be repaired. I feel like I'm in good hands in maintaining my aging 2004 Lexus IS 300 and will return to Steve and Jeff when I need work done.
Juan
08/20/18
Verified Customer
Excellent
Schedule an Appointment with Japanese Carmasters
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (858) 683-8550
Need an appointment for today? Call the shop directly at (858) 683-8550
RepairPal Scorecard
91
Overall Quality Score
Group 5 Created with Sketch.
12-month / 12,000-mile warranty
Technical Ability
93
Tools & Equipment
83
Customer Service
92
Customer Amenities
95
Japanese Carmasters was established in 2015 and has been providing San Diego and the surrounding area with quality automotive repairs ever since. This RepairPal Certified shop features a team of very experienced technicians who are equipped with the tools and diagnostic equipment necessary to perform a wide range of repairs. These repairs can range from minor and major mechanical repairs to wheel alignment, check engine light and computer diagnosis and repairs, as well as your scheduled maintenance needs. This work is backed by a 12-month / 12,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who enthusiastically describe the team here as: “straightforward”, “knowledgeable”, “professional, “Amazing!”, and “courteous”. A local shuttle service, loaner cars, early bird drop off, and a waiting area with wireless Internet are available for your convenience.
Details
Message From the Shop
For the many years we’ve been in business, we have been striving to provide our clients the best quality service possible to gain their full satisfaction. And they’ve shown their appreciation by coming back to us repeatedly. Our mechanics are highly skilled and have years of experience. Most of all: they love cars and care about yours. Whether it’s our quick, quality, friendly service or the honesty and value we bring to every interaction, our customers love us. We’re committed to auto repair and to serving you with quality and value. Bring your car in today for an inspection, and see what our commitment to quality is all about! We may not be related, but you’ll feel like we’re family.
Specialities
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Transmission Repair
Amenities
  • Coffee
  • Early Bird Dropoff
  • Financing
  • Free Multi-Point Safety Inspection
  • Loaner Car
  • Open Saturday
  • Service Guarantee
  • Shuttle
  • Warranty Accepted
  • Wireless Internet
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Map
Get Directions to Japanese Carmasters
Schedule an Appointment with Japanese Carmasters
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (858) 683-8550
Need an appointment for today? Call the shop directly at (858) 683-8550
What verified customers have to say about Japanese Carmasters
Would recommend to a friend
99%
Car was ready when promised
99%
Did not feel sales pressure
99%
Car was fixed correctly the first time
96%
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