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Honest-1 Auto Care - San Carlos

RepairPal Certified Shop in San Diego

Honest-1 Auto Care - San Carlos

154 Verified Reviews
(619) 304-5824
7375 Jackson Dr
San Diego, CA 92119 USA
"Pleasant, knowledgeable, efficient and HONEST."
— Maureen, a Verified Customer
Hours
Su
Closed
M-F
8:00am to 6:00pm
S
8:00am to 5:00pm
Auto Repair Experience
  • Julio Santiestaban, Manager
  • Established 2014
  • 2 Auto Repair Mechanics on Staff
  • 35 Years of Car Repair Experience
Honest-1 Auto Care - San Carlos Reviews
154 Ratings
Displaying 1 - 15 of 150reviews
Jason
12/28/18
Verified Customer
Everything was pretty good. I liked the service level. There was one thing that I didn't like... I bought new tires and they put the 'weights' on the outside of my aluminum wheels, which I still need to tell them about.... I would have given higher marks on everything if they had put the weights only on the inside
Patricia
12/25/18
Verified Customer
The inspection & repair was done in one day. The cost was what my coupon quoted plus I got new windshield wipers all for a good price.
Shlomo
12/28/18
Verified Customer
very good job. treating us in honest way.
Brad
12/20/18
Verified Customer
These are good, honest guys.
Frank
12/18/18
Verified Customer
I had an appointment for minor repair. It was done reasonably fast and did not wait long. Only problem, I always use full synthetic oil and they put in a blend. I should have said something when RO was wrote up, thinking the computer would realize I always use full, and never checked what the RO said. My mistake!
Kim
12/17/18
Verified Customer
I have a intermittent starting problem that I m starting to understand is not easy to solve. They kept my car all day and only drove it around. Never fixed the issue and I had to call at the end of the day before they closed to find out anything.
James
12/13/18
Verified Customer
The staff was great. They did a speedy oil change then recommended a tire rotation to improve wear. Now I have a shimmy in the front (probably needs a wheel balance). The better tires were rotated to the rear...not the best idea.
Edith
12/09/18
Verified Customer
Excelente job
Karen
12/10/18
Verified Customer
Based on my experience I would definitely recommend Honest-1. Very friendly and accommodating. Fixed a nail in tire without charge. Fair prices and nice waiting room. Didn't try to get me to fix other issues. I was able to defer other work without pressure.
Robert
12/10/18
Verified Customer
Very impressed with the repair of a corroded battery cable. A new harness would have cost well over $,1000 and the repair, which looks great, was done for less than $100. The staff was very courteous and knowledgeable and the repair was completed in less than an hour. Will be recommending you to friends.
Stephanie
12/07/18
Verified Customer
I felt like they were up front, honest and the work and pricing was great. The one flaw is I left a message and never heard back.
Anthony
11/29/18
Verified Customer
Honest 1- auto care did quality work repairs, and with a 3 year warranty. I would highly recommend them.
Barbara
11/30/18
Verified Customer
I was glad that the techs did a pretty thorough test of all the systems on my F150. I had not had it serviced in some time, and knew it needed some work. Even though they repaired several items, one of which was the serpentine belt, I felt the bill was reasonable. Julio got back to me in good time to get an OK to do the necessary work, and my truck was ready right when he had said it would be. This is the second time I have used this repair shop, and I feel that they live up to their name ~ Honest.
Tom
11/29/18
Verified Customer
Every thing was fine.
Gail
12/04/18
Verified Customer
I brought my vehicle in for several oil changes and smaller repair jobs over a year. I was always satisfied with the work. Last year, Honest-1 did a big 100,000-mile service on my car along with other repairs. They really did a great and thorough repair job. They are an honest & knowledgeable auto service repair shop.
RepairPal Scorecard
95
Overall Quality Score
Group 5 Created with Sketch.
36-month / 36,000-mile warranty
Technical Ability
92
Tools & Equipment
97
Customer Service
94
Customer Amenities
95
The Jackson Drive location of Honest-1 Auto Care has been serving the local community since 2014. During this time they have developed a loyal following of satisfied customers who described this shop to us as "friendly”, “amazing”, “professional”, “honest” and "wonderful". This RepairPal Certified shop features a team of very experienced, highly trained technicians who are equipped with the tools and diagnostic equipment necessary to perform a wide range of repairs. These repairs can range from minor and major mechanical repairs to tires and wheel alignment, to check engine light and computer diagnosis and repairs, as well as your scheduled maintenance needs. This work is backed by a 36-month / 36,000-mile warranty for your peace of mind. A local shuttle service, rental cars, early bird drop-off, Saturday business hours, and a waiting area with wireless Internet are also available for your convenience.
Details
Specialities
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
Amenities
  • Early Bird Dropoff
  • Open Saturday
  • Rental Car
  • Service Guarantee
  • Shuttle
  • Wireless Internet
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Map
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What verified customers have to say about Honest-1 Auto Care - San Carlos
Would recommend to a friend
94%
Car was ready when promised
95%
Did not feel sales pressure
98%
Car was fixed correctly the first time
92%
Customer was treated respectfully
99%
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