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O'Brien's Automotive

RepairPal Certified Shop in San Antonio

O'Brien's Automotive

15 Verified Reviews
No more photos
(888) 618-8259
8990 Huebner Rd
San Antonio, TX 78240 USA
"Everything went great. I would definitely recommend."
— Julie, a Verified Customer
Hours
Su
Closed
M-F
8:00am to 5:30pm
S
Closed
Auto Repair Experience
  • Nanette Neugart, Owner
  • Established 1992
  • 4 Auto Repair Mechanics on Staff
  • 1 ASE Certified Auto Technician
  • 85 Years of Car Repair Experience
O'Brien's Automotive Reviews
15 Ratings
Adam
07/31/19
Verified Customer
They are a great shop! They are proactive and helpful. They make you feel as if you are talking with a friend and not someone trying to make a buck off of you.
Julie
09/15/19
Verified Customer
Everything went great. I would definitely recommend.
Jeremura
09/02/19
Verified Customer
They were good. I was a little unsure about the part they needed to replace since I had replaced it last year, but I do trust them and my car has not broken down and continues to work fine.
Lenny
09/02/19
Verified Customer
Everything went wonderfully. The repair was great. The people there were very nice. Their waiting room was very clean, and they provided coffee and things to eat, which was great because we waited there for our car to be ready.
Pete
09/17/19
Verified Customer
My visit here was quick and simple, though I do think their pricing could be a bit lower.
Marvin
09/03/19
Verified Customer
They were very busy and difficult to get ahold of at first, but they treated me very well when I got the car in. I had brought my car in to get repaired after a shop in Colorado messed up my car. O'briens did not want to mess with the car too much since the CO shop was liable for the repairs, but they got it working. I felt the price was a little too steep for the work they did, though I would still recommend them.
Reply from O'Brien's Automotive
by Obriens, October 22, 2019

Im so glad that we could be of help

Mark
08/28/19
Verified Customer
Ms. Nanette is absolutely wonderful and works with you. If you can't do the work yourself, then I definitely recommend going to O'briens to get the work done. The only reason I don't rate this last experience higher is that I had a mishap this last time, and I had to take it back in. Everything was rectified and I am not worried that that same situation will happen again.
Sylvia
07/07/19
Verified Customer
I felt I could trust them easily. They didn't overcharge and were so sweet and were really good at explaining everything. I will be back!
Ralph
07/21/19
Verified Customer
I've been getting my services done here for quite some time now, and I truly have nothing bad to say. They are a great shop.
Jesse
07/11/19
Verified Customer
I barely interacted with them at all. I just asked them to fix one quick thing for me and that was done immediately. I didn't notice any glaring issues customer service wise or anything though.
Brandon
06/29/19
Verified Customer
Everything here was fine. No complaints that I can think of. They had it done quickly and that's what I needed.
Carlene
08/11/19
Verified Customer
I just love Nannette she is so nice and all the people there are so great. They never make me wait, they'll take me home and then pick me up when the vehicle is done. I've recommended them to my sister and she loves them too, thanks, guys.
Reply from O'Brien's Automotive
by Obriens, October 22, 2019

thank you beautiful lady?

Nannette

Christina
08/03/19
Verified Customer
I really appreciate the customer service and the ' not take advantage of women' or any other customer attitude. O'Brian's is a very upfront repair shop that doesn't take advantage of you by selling you a repair you don't need. I will always use them for my car repairs.
Edward
08/14/19
Verified Customer
Everything and everybody was as expected by me.
Jeanne
04/01/19
Verified Customer
Very professional and don't try to have you pay for something you don't need.
RepairPal Scorecard
94
Overall Quality Score
24-month / 24,000-mile warranty
Technical Ability
95
Tools & Equipment
97
Customer Service
93
Customer Amenities
93
O'Brien's Automotive has been serving the San Antonio area since 1992. This RepairPal Certified shop strives to stay on top of the latest technologies and to be a leader in the local community by providing the highest level of automotive repair coupled with the best customer service. Our review of this shop revealed they are achieving this goal. Recent customers describe this shop as “professional”, “great”, “helpful”, and “wonderful”. This location features a very experienced team of automotive technicians whose commitment to ongoing training and investment in tools and equipment helps make them capable of repairs ranging from tires and wheel alignment, to minor and major mechanical repairs, to check engine light diagnosis and repair, as well as your scheduled maintenance needs. Repairs are covered by a 24-month / 24,000-mile warranty for your peace of mind. A local shuttle service, rental vehicles, early bird drop off, and a waiting area with wireless Internet are also available for your convenience.
Details
Specialities
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Muffler & Exhaust
  • Oil Change & Lube
  • Roadside Assistance
  • Scheduled Maintenance
  • Service & Repair
  • State Safety Inspection
  • Timing Belt
  • Tire Sales/Repair
  • Transmission Repair
  • Upholstery
  • Windshield/Glass
Amenities
  • AAA Member Discount
  • Car Delivery
  • Car Pickup/Dropoff
  • Car Wash
  • Child Friendly
  • Coffee
  • Early Bird Dropoff
  • Extended/Evening Hours
  • Free Multi-Point Safety Inspection
  • Gas/Diesel
  • Heated Waiting Room
  • Military Discount
  • Parts/Accessories
  • Rental Car
  • Se Habla Espanol
  • Senior Discount
  • Service Guarantee
  • Shopping Nearby
  • Shuttle
  • Towing
  • Warranty Accepted
  • Wireless Internet
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Affiliations
  • NAPA
Map
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What verified customers have to say about O'Brien's Automotive
Would recommend to a friend
95%
Car was ready when promised
93%
Did not feel sales pressure
100%
Car was fixed correctly the first time
92%
Customer was treated respectfully
100%
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