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Auto Service Experts

(210) 960-8389
36 Verified Reviews
aseofsa901@yahoo.com

HOURS
08:00
18:00
http://purl.org/goodrelations/v1#Monday
08:00
18:00
http://purl.org/goodrelations/v1#Tuesday
08:00
18:00
http://purl.org/goodrelations/v1#Wednesday
08:00
18:00
http://purl.org/goodrelations/v1#Thursday
08:00
18:00
http://purl.org/goodrelations/v1#Friday
Su
Closed
M-F
8:00am to 6:00pm
S
Closed

ADDRESS

13050 San Pedro Ave.
San Antonio, TX 78216 USA

AUTO REPAIR EXPERIENCE

  • Carlos Rodriguez, Owner
  • Established 2004
  • 4 Auto Repair Mechanics on Staff
  • 3 ASE Certified Auto Technicians
  • 61 Years of Car Repair Experience

Auto Service Experts Reviews

OVERALL RATING

36 Verified Reviews
5 stars
(19)
4 stars
(10)
3 stars
(2)
2 stars
(1)
1 star
(4)
by - Verified Customer October 26, 2017

They were timely and the quote was accurate.

Reply from Auto Service Experts – by Auto Service Experts December 05, 2017

Hi Bruce, thanks so much for coming in, and for your review. We were happy to get your vehicle repaired and back to you quickly. If there is anything you need in the future we are here for you.
Carlos Rodriguez, Owner

by - Verified Customer October 24, 2017

Fast service, fair pricing.

Reply from Auto Service Experts – by Auto Service Experts December 05, 2017

Hi Micheal,
Thank you for bringing your vehicle in, and for taking the time to share your review. Our goal is to provide convenient and affordable repairs while upholding our commitment to exceptional quality & service. Please let us know if there is any way we can help you out in the future.
Carlos Rodriguez, Owner

by - Verified Customer October 12, 2017

Had to replace a transmission on a 2 year old car. Instead of charging us immediately, they took the time to check if it was under warranty. It was and that saved me several thousand dollars! They were honest. They were quick and they were flexible with me. They let me know what to do with the warranty company and also replaced my timing belt for a reasonable price. I think they are reliable and trustworthy.

Reply from Auto Service Experts – by Auto Service Experts December 05, 2017

Hi Christina,
Thank you for trusting us with your transmission replacement, and for taking the time to share your experience with us. We are glad we were able to quickly perform the repairs your vehicle required and to save you some money in the process. Please let us know if there is any way we can help you out in the future.
Carlos Rodriguez, Owner

by - Verified Customer September 24, 2017

My vehicle check engine light turned on with a code for possible bad catalytic converter. They did a tune up and fuel system service which was consistent with what I've heard is the first step. They then provided good instructions on what to look for. Unfortunately, I will have to go to the next step and will certainly go back to them. This is my second time taking a vehicle to the shop and have taken another vehicle since. I've been pleased with their work.

Reply from Auto Service Experts – by Auto Service Experts December 05, 2017

Hi George, thank you for trusting us with your vehicles, we truly appreciate your business. We are glad you have been pleased with the repairs performed and the service you have received, and we are always very happy to help.
Carlos Rodriguez, Owner

by - Verified Customer August 28, 2017

The repair shop was very professional. Kept me informed of the repair from start to finish. Also checked the rest of the car for more problems at no charge. Professional company.

Reply from Auto Service Experts – by Auto Service Experts December 05, 2017

Hi Francis,
Thank you for trusting us with your vehicle, and for taking the time to share the experience you had with us. We take pride in performing thorough diagnostics and know that communication is a very important part of working together. We really appreciate your business, and are always happy to help!
Carlos Rodriguez, Owner

by - Verified Customer August 17, 2017

They had the best prices an reasonable wait times.

Reply from Auto Service Experts – by Auto Service Experts December 05, 2017

Hi Samantha,
Thank you for trusting us with your vehicle, and for sharing your experience with us. Please let us know if there is anything we can do for you in the future, we are always happy to help!
Carlos Rodriguez, Owner

by - Verified Customer August 02, 2015

Awesome experience.

Reply from Auto Service Experts – by Auto Service Experts October 05, 2017

Thanks for bringing your vehicle in, Bridget. We were very happy to help!

by - Verified Customer August 01, 2015

They are honest, trustworthy and knowledgeable.

Reply from Auto Service Experts – by Auto Service Experts October 05, 2017

Hi Sharol, thanks for your recommendation. We really appreciate your business.

by July 31, 2015

Good service.

Reply from Auto Service Experts – by Auto Service Experts October 05, 2017

Thank you for coming in, we are happy to help in any way we can in the future.

by - Verified Customer July 26, 2015

Great service and very prompt, not a long wait at all.

Reply from Auto Service Experts – by Auto Service Experts October 05, 2017

Hi Raymond, we really appreciate your feedback and your business. Let us know if there is any way we can help in the future.

by - Verified Customer July 22, 2015

They got the job done quick.

Reply from Auto Service Experts – by Auto Service Experts October 05, 2017

Hi Richard, thanks for trusting us with your vehicle. We were glad to get you back on the road quickly.

by - Verified Customer July 19, 2015

They were very friendly and helpful.

Reply from Auto Service Experts – by Auto Service Experts October 05, 2017

Hi Roxanna, thank you for coming in and for your review. We are glad we were able to help.

by - Verified Customer July 15, 2015

They are always prompt and helpful.

Reply from Auto Service Experts – by Auto Service Experts October 05, 2017

Hi Eunice. Thanks for trusting your vehicle to us and for your continued business. As always, let us know if there is any way we can help you out in the future.

by July 05, 2015

A repair was botched on my car. Though the management fully rectified my issue, I still couldn't recommend them to a friend.

Reply from Auto Service Experts – by Auto Service Experts October 05, 2017

We are sorry you were not 100% satisfied with your experience. We take great pride in our work and provide a full warranty to ensure lasting repairs. We are glad we were able to get everything straightened out, and are here for you if there is any way we can help in the future.

by - Verified Customer June 26, 2015

They do a good job on most everything the first trip in to correct the problem and if they don't they look at again to get it right with no extra costs for labor.

Reply from Auto Service Experts – by Auto Service Experts October 05, 2017

Hi Alan, thank you for taking the time to share your experiences with our shop. We greatly appreciate your business and are always happy to help.

3 verified customers did not leave comments but provided these ratings:
by Sydney
by Albert
by Jeff
by - Verified Customer June 25, 2015

They arrived in time quoted and took care of issue promptly and politely.

Reply from Auto Service Experts – by Auto Service Experts October 05, 2017

Hi Tracy. Thank you for bringing your vehicle in, we were happy to be able to get you back on the road quickly. Please let us know if there is anything we can do for you in the future.

by - Verified Customer May 31, 2015

Honest and fair service. I have been back several times.

Reply from Auto Service Experts – by Auto Service Experts October 05, 2017

Hi Prisallia, thanks so much for your feedback and your loyal business.

by May 24, 2015

Repairs they performed did not fix the problem.

Reply from Auto Service Experts – by Auto Service Experts October 05, 2017

We are very sorry you were not completely satisfied with your experience. We back all repairs with a full warranty on parts and labor. Please give us a call so we can discuss any issues you have had with the repairs on your vehicle.

by - Verified Customer May 24, 2015

They have always been more accurate in assessments of repairs needed AND have been reasonable and trustworthy in their recommended repairs and costs compared to other auto repair companies. They are willing to think outside the box, for example, if you need to have a few wires connected, they won't see the point in ordering a $500 assembly just because the dealer only sells parts that way; they are willing to be resourceful and figure out a more sensible, cheaper solution.

Reply from Auto Service Experts – by Auto Service Experts October 05, 2017

Hi Rebecca. We really appreciate your loyal business, and your taking the time to share this recommendation. We take a lot of pride in our thorough diagnostics. We are happy to be able to save people some time and money by finding the specific cause of an issue and never replacing parts unnecessarily.

by May 20, 2015

Good service.

Reply from Auto Service Experts – by Auto Service Experts October 05, 2017

Thank you for coming in, and please let us know if there is anything we can do for you in the future.

by - Verified Customer May 18, 2015

Quick service.

Reply from Auto Service Experts – by Auto Service Experts October 24, 2017

Hi Donald, thank you for choosing to have your car repaired here, we appreciate your business! Please let us know if there is any way we can help you out in the future.

by - Verified Customer April 19, 2015

Nice, helpful, efficient staff.

Reply from Auto Service Experts – by Auto Service Experts October 24, 2017

Hi Jessica,
We are very glad you were happy with the customer service you received while having your vehicle repaired at our shop. We are here to help if there is anything you need in the future, take care!

by April 18, 2015

I have been satisfied with their service.

Reply from Auto Service Experts – by Auto Service Experts October 24, 2017

We work hard to ensure 100% customer satisfaction on all auto repairs and services we provide. We are happy that you were satisfied with our service and we really appreciate your feedback.

by - Verified Customer April 16, 2015

Expensive and damaged car and didn't notify me.

Reply from Auto Service Experts – by Auto Service Experts October 24, 2017

Hi Beverly,
We were not aware of any damage to your vehicle. We treat each vehicle as if it were our own, and take great pride in running our shop with complete honesty and integrity. Your satisfaction is very important to us, and we stand behind our work. Please give us a call so we can discuss your concerns.

by - Verified Customer April 15, 2015

Very good customer service.

Reply from Auto Service Experts – by Auto Service Experts October 24, 2017

Hi Carey,
Thank you for choosing us for your automotive repair needs, we were happy to help! Please let us know if there is anything we can do for you in the future.

3 verified customers did not leave comments but provided these ratings:
by Sydney
by Albert
by Jeff
by April 15, 2015

I had to wait too long.

by - Verified Customer April 04, 2015

Great customer service.

by March 11, 2015

Great service.

by - Verified Customer March 08, 2015

I have always had excellent service! Carlos and staff do a great and honest job!

by - Verified Customer March 03, 2015

Good service, prices a little high, but overall good.

by - Verified Customer March 01, 2015

They are friendly and do things right the first time! They do not leave a mess or soil your vehicle. All of the people are great from beginning to end of servicing your vehicle.

by - Verified Customer February 25, 2015

Great staff, efficient and professional.

by - Verified Customer February 23, 2015

They tried for six weeks to fix my Grand Cherokee. They kept calling me back saying it was fixed - it never was.

3 verified customers did not leave comments but provided these ratings:
by Sydney
by Albert
by Jeff

RepairPal Scorecard
91
OVERALL QUALITY SCORE

12
month
Nationwide
warranty
12
month
Local
warranty
TECHNICAL ABILITY
93
TOOLS & EQUIPMENT
90
CUSTOMER SERVICE
91
CUSTOMER AMENITIES
95

Auto Service Experts was established in 2004 and has been providing the local community with quality automotive repair ever since. This RepairPal Certified shop features an experienced team led by owner and ASE certified Master Technician Carlos Rodriguez. Repairs performed here can range from minor and major mechanical repairs, to check engine light and computer diagnosis and repairs, as well as your scheduled maintenance needs. All this work is backed by a 12-month / 12,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who describe the team here as: “efficient”, “professional”, “helpful”, and “awesome”. A local shuttle service, early bird drop off, and a waiting area with wireless Internet are also available for your convenience.


Details

SPECIALTIES

  • AC/Heating
  • Check Engine Light
  • Diagnosis
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Smog/Emissions Testing
  • Timing Belts
  • Transmission Repair
+ More

AMENITIES

  • Coffee
  • Early Bird Dropoff
  • Financing
  • Free Estimates
  • Free Multi-Point Safety Inspection
  • Gas/Diesel
  • Heated Waiting Room
  • Military Discount
  • Rental Car
  • Se Habla Espanol
  • Service Guarantee
  • Shopping Nearby
  • Shuttle
  • Towing
  • Warranty Accepted
  • Wireless Internet
+ More

AFFILIATIONS

  • ASE Blue Seal

MESSAGE FROM THE SHOP

Auto Service Experts is San Antonio’s premier family owned, full service auto repair shop. We employ ASE Certified Master Technicians with over 20 years of experience. Our shop uses the most state of the art automotive & computer diagnostic equipment available today. We are consistently rated A+ by the BBB, & 5 stars by our customers. At Auto Service Experts, we pride ourselves on high standards & attention to detail. We back our work with the best warranty in the industry, full coverage on parts and labor.

We service all makes and models of cars, trucks, & SUVs, including foreign, domestic, diesel, and hybrid vehicles. Our areas of specialization include diagnostics, transmission repair, engine performance repair & rebuilding, auto AC repair, brake jobs, auto electrical repair, cooling systems, diesel engines, manual drive train axle and clutch repair, suspension & steering, tune ups, and oil & lube services.

Top quality repairs & exceptional customer service at affordable prices.

MAKES WE SERVE

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
+ More

Coupons
Mobile 1 Synthetic Oil Change $39.00!
Extend the life of your engine and reduce the amount of time & money spent on oil changes! Mobile 1 Synthetic oil changes at Auto Service Experts are now only $39.00 (regularly $70.00). Offer includes up to 5 quarts and a standard oil filter.
Expiration Date: 11/30/2018
Coupon data is provided by merchants. RepairPal does not guarantee and shall not be responsible for validity or accuracy of any information of the coupon. Coupon ID #1799


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