Close

Mike Palmer Automotive

RepairPal Certified Shop in Salt Lake City

Mike Palmer Automotive

121 Verified Reviews
(801) 658-9618
39 W 900 S
Salt Lake City, UT 84101 USA
"I was shopping for new tires and I received a mini-education on tires and help in selecting the best tire in my price range. I never felt rushed or pressured, and I am very happy with my new tires!!"
— Claire, a Verified Customer
Hours
Su
Closed
M-F
7:30am to 6:00pm
S
Closed
Auto Repair Experience
  • Mike Palmer, Owner
  • Established 1989
  • 2 Auto Repair Mechanics on Staff
  • 2 ASE Certified Auto Technicians
  • 1 ASE Master Auto Technician
  • 24 Years of Car Repair Experience
Mike Palmer Automotive Reviews
121 Ratings
Displaying 1 - 15 of 121reviews
Latiana
06/06/19
Verified Customer
They did a very good job working on my car.
Courtney
05/20/19
Verified Customer
When I call the shop I have spoken to both Vanessa and Mike. Both are friendly, helpful and so informative. As a single woman I never feel concerned nor that I will be taken advantage of while my car is serviced by them. I trust their information and recommendations.
Niko
05/14/19
Verified Customer
Mike Palmer Automotive is very transparent with the way they do things, and are flexible and are willing to work with you. This is something you're going to see at a big time dealership where you have to schedule you vehicle months in advance. Plus they offer loaner vehicles while they are working on your car which is was huge for me
Trudee
05/07/19
Verified Customer
This was the first time I used MP Automotive to repair my Sequoia. I'm the original owner and very picky with whom I have work on it. I was very impressed with the staff (Vanessa). Also, pricing was fair and the work excellent. I think I have found my new auto repair place!
Mason
05/01/19
Verified Customer
Always a pleasure working with Mike and his team.
Marshall
04/25/19
Verified Customer
My brake light was out and they diagnosed the problem in about an hour.
Kathy
04/22/19
Verified Customer
I picked this auto repair shop because it was located near my house, and from the outside it looked clean, secure and well-organized. They did a really nice job of repairing my vehicle in a timely and professional manner (so that it would pass the Utah emissions requirement), checking with me at each step as they diagnosed the problems and sorted out the 'failure codes' I got from the failed emissions report at an emissions test location elsewhere. They even secured my wonky front fender at no charge, (proof of my little fender fight with the fence out front of my house) by repairing it with a small nut and bolt, even though I hadn't mentioned it needing attention. I was given a print-out with possible upcoming problems to keep an eye on, but with no pressure for an immediate repair. The bill came in at less than I was quoted, which doesn't happen very often! The car is in FAR better shape than before I took it in!
John
03/31/19
Verified Customer
Excellent work. Done quickly.
Johnny
03/28/19
Verified Customer
The lack of conscientiousness on behalf of the gentleman who checked my engine light upon my second visit was reprehensible. I have very low expectation of customer service and this individual successfully made me feel like I was not worth a second of is time. Walked away from me in the middle of a sentence after asking me a question. Told me the reader wasn't getting any codes so I told him I was really concerned about the light so he grabs another reader and finds the real problem. Really felt like he didn't want to be there.
Easton
03/14/19
Verified Customer
I've been taking my car here exclusively for a few years now. They have become 'my mechanic' that I refer all my friends to as well. Very reasonable, quality work. They always give me a full assessment of what needs to be done, but let me choose what's affordable to get done right now. Vanessa is usually who I interact with at the front desk, she's very knowledgeable and cares about me and my schedule. For larger repairs, they even have a loaner car so you won't be stuck without something to get around in. A+
Edward
03/14/19
Verified Customer
They went above and beyond for us. Had several staff members take our vehicle on the road to find the issue that we were talking about. Found out it was user error instead of replacing what I thought the problem was. Very impressed by how we were treated. I found my new repair shop!
Juel
02/28/19
Verified Customer
Love Mike Palmer and everyone at the shop. They take care of me always and feel trustworthy and honest.
Robert
02/12/19
Verified Customer
Great shop
Justin
02/12/19
Verified Customer
Mike Palmer provided me with an exceptional experience. My 1995 Honda Prelude had the timing belt and water pump serviced - as well as the serpentine belt and valve cover gasket replacement. This was all completed in one day and working with the staff was pleasant. Information and updates were timely and communication was effortless. I highly recommend this auto repair shop to anyone looking for honest and fair service for their vehicle.
Sofia
02/07/19
Verified Customer
Great staff, clear pricing, knowledgable people
RepairPal Scorecard
94
Overall Quality Score
24-month / 24,000-mile warranty
Technical Ability
94
Tools & Equipment
93
Customer Service
95
Customer Amenities
96
Mike Palmer Automotive was established in 1989 and has been providing the Salt Lake City area with quality automotive repairs ever since. This RepairPal Certified shop features a team with an excellent mix of experience, ongoing training, and ASE certifications. They are equipped with the tools and diagnostic equipment necessary to perform a wide range of repairs. These repairs can range from minor and major mechanical repairs, to tires and wheel alignment, to check engine light diagnosis and repairs, as well as your scheduled maintenance needs. This work is backed by a 24-month / 24,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who describe the team here as “honest”, “knowledgeable”, “awesome”, “professional”, and “helpful”. A local shuttle service, loaner cars, early bird drop-off, and a waiting area with wireless Internet are also available for your convenience.
Details
Message From the Shop
We're in our 21st year of business (estab. 1989) Member of Better Business Bureau. Operated as a Meineke Car Car Franchise for nearly 20 years until we declared independence last year. Exhaust, Brakes, Engine Diagnostics, Factory Scheduled Maintenance.Expert Auto Repair - Affordable Prices Mike Palmer Automotive offers only the best in auto repair to our Salt Lake City customers. No matter what you need done to your automobile, Mike Palmer Automotive can take care of you. All of our mechanics are ASE Certified, and have many years of experience, ensuring that your vehicle will get the best treatment available. Whether you need brake repair, clutch repair, transmission repair, or just scheduled maintenance, Mike Palmer Automotive does it all. We even offer same day service on many repairs. Unlike other mechanics in the Salt Lake City area, Mike Palmer Automotive will completely assess the issues, and inform you of what needs repair before we get to work, that way you only take care of what needs to be taken care of. From there we can plan out a schedule to take care of any other non pressing issues. Call us today, or fill out our Online Request Form. ase_logo At Mike Palmer Automotive, we only hire the best mechanics available, ensuring that your vehicle will receive the best service in the Salt Lake City area, every time you bring it in to us. If you have any questions at all regarding your vehicle's condition, give us a call today.
Specialities
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair
Amenities
  • Early Bird Dropoff
  • Loaner Car
  • Service Guarantee
  • Shuttle
  • Wireless Internet
Makes We Serve
  • Acura
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jeep
  • Kia
  • Lexus
  • Lincoln
  • Mazda
  • Mercury
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Ram
  • Saturn
  • Scion
  • Subaru
  • Suzuki
  • Toyota
Affiliations
  • NAPA
Question Answered by Mike Palmer Automotive
When Do I Have To Check Or Chang The Timing Chain In My Car? on 2006 Suzuki Grand Vitara
There is not a factory recommended interval for replacing a timing chain. If you stick to the factory recommended service and inspection, you will generally experience minimal problems with this vehicle.
Map
Get Directions to Mike Palmer Automotive
What verified customers have to say about Mike Palmer Automotive
Would recommend to a friend
92%
Car was ready when promised
96%
Did not feel sales pressure
78%
Car was fixed correctly the first time
92%
Customer was treated respectfully
98%
Get an estimate and never overpay again
RepairPal guarantees your repair will be done right.