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Certified Automotive

RepairPal Certified Shop in Salt Lake City

Certified Automotive

159 Verified Reviews
(801) 845-3988
3361 South West Temple
Salt Lake City, UT 84115 USA
"Honest, experienced staff."
— Dana, a Verified Customer
Hours
07:30
18:00
http://purl.org/goodrelations/v1#Monday
07:30
18:00
http://purl.org/goodrelations/v1#Tuesday
07:30
18:00
http://purl.org/goodrelations/v1#Wednesday
07:30
18:00
http://purl.org/goodrelations/v1#Thursday
07:30
18:00
http://purl.org/goodrelations/v1#Friday
Su
Closed
M-F
7:30am to 6:00pm
S
Closed
Auto Repair Experience
  • Keith Whetstone, Owner
  • Established 1975
  • 3 Auto Repair Mechanics on Staff
  • 61 Years of Car Repair Experience
Certified Automotive Reviews
159 Ratings
Displaying 1 - 15 of 152reviews
10/09/18
I was very satisfied with the courteous way I was treated and with the work done to my car. The price was fair and I will be returning in the future if my car needs further repairs.
09/18/18
The people there are friendly and respectful but unfortunately, my car was not fixed. The price for the diagnostic was in my opinion really high (200.00+) my car was not fixed so I had to take it a second time, they made me wait there instead of giving me a ride home and I was told that they SUSPECT the problem is the axel but they are not sure about it, so bottom line I paid 680.00 and my car is not fixed still so I am not very happy about it.
Reply from Certified Automotive
by certifiedautokeith, October 15, 2018

Ernesto, thank you for your feed back. Please let me add a little more information to paint an accurate picture. On your first visit you brought the vehicle in for engine over heating and a brake noise. We replaced the electric fan switch and the front brakes. We recommended replacing the axle cv joint to correct the front end vibration. You chose not the have the axle replaced. Therefor the vibration issue was not resolved by your choice. I apologize for the confusion.

09/12/18
My cruise control did not work after shop repaired brake lines.
Reply from Certified Automotive
by certifiedautokeith, October 15, 2018

Tyler returned his car to us and we replaced a micro-switch. That took care of the cruse control problem. We replaced the switch at no charge. Tyler thank you for your continued support.

09/06/18
Just paid for diagnosis. They did what I asked
08/29/18
Quick and easy fix. Always helpful.
08/28/18
They are always amazing and fair.
08/14/18
The shop was very accommodating and gave me a ride home.
08/06/18
I liked the waiting room and free water. It was nice to have that and feel comfortable. They were easy to find and communicate with.
08/03/18
very pleased with the quality of service and attention to detail.
07/25/18
Great service
07/27/18
I went in for a few inspections, fully expecting it to take an hour and a half but to my delight my car was actually done in 45 minutes and fully explained to me. Not to mention they were willing to fill out an additional form for the DMV and explain to me how to get my car registered. They went above and beyond and I have recommended their services to my friends.
07/23/18
It was great. They were nice and explained to me what was wrong with my car and explained how they were going to fix it.
07/12/18
Didn t really need all the diagnostics because kinda had a hunch what was going on with the car you guys did great, the diagnostics where good but not necessary but you guys where on time and had great customer service but I bought a junker for a low price hoping that I scored that did not happen so Thank certified auto for your help. I will be doing business with you guys in the future mainly because you guys are honest and you and your not trying to rip off your customers also thank you for not charging me for the emission test I thought that was awesome and I still think that s weird that mustang made a complete circle back to certified autos shop from 7 years ago. That s insane. Thank you Richard and Kieth you guys have been great also I like that shuttle service much appreciated. Have a blessed day
06/12/18
We have been going to Certified Automotive for our car repairs for several years. After they finish the diagnosis they call with a breakdown of the costs for approval before they proceed with any repair work. They never try to do a bait and switch and jack up the price once the work is started. If you are looking for an honest and competent car repair shop Certified Automotive is the place to go.
05/30/18
I felt respected and I felt like everything was explained to me I detail. Two things I really appreciate.
Schedule an Appointment with Certified Automotive
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (801) 845-3988
Need an appointment for today? Call the shop directly at (801) 845-3988
RepairPal Scorecard
95
Overall Quality Score
Group 5 Created with Sketch.
36-month / 36,000-mile warranty
Technical Ability
94
Tools & Equipment
100
Customer Service
93
Customer Amenities
96
Certified Automotive is a younger shop that has worked hard to establish its reputation as one of the most customer friendly & technically qualified automotive repair facilities in the area. This RepairPal Certified shop was established in 1975 and was taken over in 2012 by Keith Whetstone. Keith has continued the commitment to great customer service. This commitment was confirmed during our unbiased review of their most recent customers who described this team as providing good value, honest, fair, and professional. An investment has been made automotive tools and computer diagnostic equipment as well as the ongoing training it takes to ensure that professional, fixed right the first time, repairs will be made to your modern vehicle. This enables this team to provide a wide range of repairs. These repairs are backed by 24-month / 24,000-mile warranty for your peace of mind. For your convenience rental cars, shuttle service, early bird drop off, and a waiting area with wireless Internet are available.
Details
Message From the Shop
When it comes to auto repair in Salt Lake City UT Certified Automotive is prepared to service, repair and maintain your vehicle. Certified Automotive’s trained staff of ASE certified technicians as well as the best and most experienced service writers are here to help you with your vehicle needs. We work on the following repairs/services: Electronics/computer systems, engines, brakes, steering, factory maintenance, timing belt, wheel alignment, brake service, transmission flush, radiator flush, oil change, water pump, diagnostic, alternator replacement, starter motor, shock absorber, struts, differential, new tires, plus everything the dealer does except factory warranty repairs. We service and repair all makes and models of cars and trucks. Our mechanics are some of the best mechanics in Salt Lake City. All repairs are covered by our NAPA Peace of Mind Nationwide Warranty. We also offer financing through the CarCare credit card. Call s today for any needed auto repair in Salt Lake.
Specialities
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Smog/Emissions Testing
  • Timing Belts
  • Tire Sales/Repair
  • Windshield/Glass
Amenities
  • AAA Member Discount
  • Coffee
  • Early Bird Dropoff
  • Financing
  • Free Estimates
  • Free Multi-Point Safety Inspection
  • Heated Waiting Room
  • Parts/Accessories
  • Service Guarantee
  • Shuttle
  • Towing
  • Warranty Accepted
  • Wireless Internet
Makes We Serve
  • Acura
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jeep
  • Kia
  • Lexus
  • Lincoln
  • Mazda
  • Mercury
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Ram
  • Saturn
  • Scion
  • Subaru
  • Suzuki
  • Toyota
Affiliations
  • NAPA
  • ACDelco
  • iATN
Question Answered by Certified Automotive
Map
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Schedule an Appointment with Certified Automotive
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (801) 845-3988
Need an appointment for today? Call the shop directly at (801) 845-3988
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