Close

Certified Automotive

RepairPal Certified Shop in Salt Lake City

Certified Automotive

184 Verified Reviews
(801) 845-3988
3361 South West Temple
Salt Lake City, UT 84115 USA
"Honest, experienced staff."
— Dana, a Verified Customer
Hours
Su
Closed
M-F
7:30am to 6:00pm
S
Closed
Auto Repair Experience
  • Jeffrey Olsen, Owner
  • Established 1975
  • 3 Auto Repair Mechanics on Staff
  • 61 Years of Car Repair Experience
Certified Automotive Reviews
184 Ratings
Displaying 1 - 15 of 176reviews
Julie
04/25/19
Verified Customer
When my Highlander's hybrid battery died, I thought there was no hope for a reasonably-priced repair - until my father spoke with the guys at Certified Automotive. We were happy to find out that not only could they replace the battery, but they could do it for a better price than the dealership, AND offered a warranty on the work. The fellows there were thorough and detailed both in their estimate of cost and time to make the repair, but also in their assessment of and work on my car. All of this, and they are friendly, helpful, and professional to customers. I am so happy to have found a repair shop that I can trust. Thank you!
Tony
05/12/19
Verified Customer
Would definitely use again. Friendly and courteous, shop was clean
Rusty
05/06/19
Verified Customer
Very professional and helpful staff, worked to find the best price for my repair. The time at the shop was as promised and the vehicle was ready on time. I would have work done here again and would recommend the shop to others.
Jack
05/07/19
Verified Customer
I highly recommend Certified Automotive! They were very professional, honest, reasonably priced and i had a great experience!! I will definitely use them again! Thank you!
Arlene
04/18/19
Verified Customer
I accidentally called the wrong auto repair shop and made an appointment. They fit me into your schedule anyway and helped me get car checked. .
Fidel
04/21/19
Verified Customer
I would recommend this place to anyone.
Nancy
04/18/19
Verified Customer
So happy with the crew here.
Andrew
03/24/19
Verified Customer
The staff was very friendly and easy to talk to, but I'm not sure they know their stuff all too well. I needed a light bulb replaced on the upper rear light of my car and they were going to charge me $100 in labor even though it only took my uneducated self 20 min to figure out. They also said I NEEDED a safety inspection check BEFORE I went to the DMV to get my California registration transferred over to Utah, but at the DMV, the individual behind the counter said it wasn't necessary because my car had a clean title and was only necessary for cars that were salvaged. Overall, I'm not disappointed. They worked fast and did the emissions test for a great price.
Kathleen
03/21/19
Verified Customer
I did have a good experience at Certified Automotive. Although, my engine light was on when I went in. I was hoping they could diagnose the problem while I had my car in their shop. They ran some diagnostics and made some repairs but my engine light came back on after driving only 30 miles after picking my car up. This was disappointing since that was the reason for me taking it in. The people here were very professional though.
Joe
03/19/19
Verified Customer
Super nice guys, very friendly and trustworthy.
John
03/14/19
Verified Customer
They helped me pass my safety and emissions inspection, including fixing a headlight assembly. They were fast and efficient.
James
03/17/19
Verified Customer
Fast and friendly service. Great communication about the work being done on my vehicle.
Janette
03/13/19
Verified Customer
Work was performed satisfactorily and in a timely fashion. Personnel were courteous and prompt when driving me back home.
Patricia
03/10/19
Verified Customer
Great staff and service. And yes, I would return.
Ray
02/12/19
Verified Customer
Appreciative of their assistance. As I told them when I get the money I am calling them to take care of some things they found that needs attention.
RepairPal Scorecard
95
Overall Quality Score
36-month / 36,000-mile warranty
Technical Ability
94
Tools & Equipment
100
Customer Service
93
Customer Amenities
96
Certified Automotive is a younger shop that has worked hard to establish its reputation as one of the most customer friendly & technically qualified automotive repair facilities in the area. This RepairPal Certified shop was established in 1975 and was taken over in 2012 by Keith Whetstone. Keith has continued the commitment to great customer service. This commitment was confirmed during our unbiased review of their most recent customers who described this team as providing good value, honest, fair, and professional. An investment has been made automotive tools and computer diagnostic equipment as well as the ongoing training it takes to ensure that professional, fixed right the first time, repairs will be made to your modern vehicle. This enables this team to provide a wide range of repairs. These repairs are backed by 24-month / 24,000-mile warranty for your peace of mind. For your convenience rental cars, shuttle service, early bird drop off, and a waiting area with wireless Internet are available.
Details
Message From the Shop
When it comes to auto repair in Salt Lake City UT Certified Automotive is prepared to service, repair and maintain your vehicle. Certified Automotive’s trained staff of ASE certified technicians as well as the best and most experienced service writers are here to help you with your vehicle needs. We work on the following repairs/services: Electronics/computer systems, engines, brakes, steering, factory maintenance, timing belt, wheel alignment, brake service, transmission flush, radiator flush, oil change, water pump, diagnostic, alternator replacement, starter motor, shock absorber, struts, differential, new tires, plus everything the dealer does except factory warranty repairs. We service and repair all makes and models of cars and trucks. Our mechanics are some of the best mechanics in Salt Lake City. All repairs are covered by our NAPA Peace of Mind Nationwide Warranty. We also offer financing through the CarCare credit card. Call s today for any needed auto repair in Salt Lake.
Specialities
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Smog/Emissions Testing
  • Timing Belts
  • Tire Sales/Repair
  • Windshield/Glass
Amenities
  • AAA Member Discount
  • Coffee
  • Early Bird Dropoff
  • Financing
  • Free Estimates
  • Free Multi-Point Safety Inspection
  • Heated Waiting Room
  • Parts/Accessories
  • Service Guarantee
  • Shuttle
  • Towing
  • Warranty Accepted
  • Wireless Internet
Makes We Serve
  • Acura
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jeep
  • Kia
  • Lexus
  • Lincoln
  • Mazda
  • Mercury
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Ram
  • Saturn
  • Scion
  • Subaru
  • Suzuki
  • Toyota
Affiliations
  • NAPA
  • ACDelco
  • iATN
Map
Get Directions to Certified Automotive
What verified customers have to say about Certified Automotive
Would recommend to a friend
91%
Car was ready when promised
95%
Did not feel sales pressure
84%
Car was fixed correctly the first time
92%
Customer was treated respectfully
98%
Get an estimate and never overpay again
RepairPal guarantees your repair will be done right.