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Tommy's Auto Service

(727) 346-6397
117 Verified Reviews

HOURS
08:00
17:00
http://purl.org/goodrelations/v1#Monday
08:00
17:00
http://purl.org/goodrelations/v1#Tuesday
08:00
17:00
http://purl.org/goodrelations/v1#Wednesday
08:00
17:00
http://purl.org/goodrelations/v1#Thursday
08:00
17:00
http://purl.org/goodrelations/v1#Friday
Su
Closed
M-F
8:00am to 5:00pm
S
Closed

ADDRESS

2643 22nd Ave N
Saint Petersburg, FL 33713 USA

AUTO REPAIR EXPERIENCE

  • Mark Chisholm, Owner
  • Established 1986
  • 3 Auto Repair Mechanics on Staff
  • 1 ASE Certified Auto Technician
  • 65 Years of Car Repair Experience

Tommy's Auto Service Reviews

OVERALL RATING

117 Verified Reviews
5 stars
(88)
4 stars
(23)
3 stars
(4)
2 stars
(1)
1 star
(1)
by - Verified Customer January 02, 2018

Good people.

by - Verified Customer December 12, 2017

They always do good work.Very happy.

by - Verified Customer November 14, 2017

Excellent service and less than 1/2 of the price quoted by the dealer

by - Verified Customer November 14, 2017

Everything was done quickly and professional

by - Verified Customer November 13, 2017

They have always been honest

by - Verified Customer November 08, 2017

Great people with great personalities and knowledgable. Enjoyed my time waiting for them to check the car. Then picking up the vehicle when finished was extremely quick and easy. I LIKE your shop very much!

by - Verified Customer November 08, 2017

Fair and professional. Work was done right the first time.

by - Verified Customer November 06, 2017

Ladies, if auto repair shops make you want to scream, you'll love Tommy's. They're honest, reliable and fairly priced. Also, they educate you, not just talk over your head and treat you like a 'dumb girl'. So glad my neighbor (a Toyota Service Advisor) referred my to Tommy's 2 years ago. BEST REFERRAL EVER!

by - Verified Customer October 24, 2017

Faith and the crew at Tommy's as usual did a great job all things considered.

by - Verified Customer October 19, 2017

Great! Everyone is very friendly and helpful. I'm always satisfied with the service.

by - Verified Customer October 17, 2017

Faith greeted me early in the morning with a big smile and a TON OF ENERGY!!! She had my truck fixed in an hour and I was on my way !

by - Verified Customer October 15, 2017

Customer service was outstanding.

by - Verified Customer September 26, 2017

I was advised the spark plug was difficult to remove. So instead a coil was installed which did not correct the problem.

by - Verified Customer September 21, 2017

Great service

by - Verified Customer September 17, 2017

Always a great experience. I feel I can trust the team at Tommy's and even look forward to their warm welcome when I take my car in. They are great people!

10 verified customers did not leave comments but provided these ratings:
by James, Pamela, Candess, Gary, Michael
by Sally
by Gregand 1 other verified reviewer
by Robert
by Robert
by - Verified Customer September 07, 2017

great customer service

by - Verified Customer September 05, 2017

I took the car in without an appointment and it was repaired the same day and so far the car is performing very well.

by - Verified Customer September 05, 2017

Thanks

by - Verified Customer August 22, 2017

Will go back for future service.

by - Verified Customer August 09, 2017

I've been in multiple times & recently brought in a client's car for repair. Everyone on your staff has exceeded my expectations- keep up the good work!

by - Verified Customer August 08, 2017

Was ok!

by - Verified Customer August 08, 2017

Super price and super job. So happy. Thanks.

by - Verified Customer August 02, 2017

Good service, good people.

by - Verified Customer July 31, 2017

ALWAYS a pleasure doin' business with 'Tommy's'!!!

by - Verified Customer July 25, 2017

the lady that works in the shop is very nice

10 verified customers did not leave comments but provided these ratings:
by James, Pamela, Candess, Gary, Michael
by Sally
by Gregand 1 other verified reviewer
by Robert
by Robert
by - Verified Customer July 25, 2017

The service and treatment were beyond my expectations. I will be using their company again.

by - Verified Customer July 25, 2017

Great customer service!

by - Verified Customer July 20, 2017

Tommy's Auto Service always takes good care of us and our cars.

by - Verified Customer July 18, 2017

good workmanship.

by - Verified Customer July 16, 2017

Love Tommys. We've been coming here for years because they do good work, they finish quickly and on schedule,and we never feel like we're being asked to do unneccesary work.

by - Verified Customer July 12, 2017

Excellent service. Tommy's will become my go to shop!

by - Verified Customer July 11, 2017

Well satisfied

by - Verified Customer July 10, 2017

we like the place

by - Verified Customer June 29, 2017

good work especially considering the age of the car-60 years

by - Verified Customer June 29, 2017

I was totally amazed at the level of service and total honesty from start to finish.

10 verified customers did not leave comments but provided these ratings:
by James, Pamela, Candess, Gary, Michael
by Sally
by Gregand 1 other verified reviewer
by Robert
by Robert
by - Verified Customer June 26, 2017

Service was prompt, professional, skilled and fairly priced. Will go back for any future work that might need to be done on this car.

by - Verified Customer June 26, 2017

The staff are always very friendly and explain everything needed.

by - Verified Customer June 14, 2017

A group of good people straight shooters no hidden fees.

by - Verified Customer June 13, 2017

This was my first time using Tommy's. I chose them from listings of preferred service centers on AAA, based on their ASE certification, reputation for A/C work, and surprisingly they were the closest shop to me. While the repair costs were higher than the two other estimates I had, Tommy's seemed most forthright in their assessment of the labor and parts necessary. I wanted it done RIGHT. If I'm going to pay that much for the repair, I'd prefer to pay it to hardworking, sincere locals, who know their stuff and do it well - rather than line the pockets of the self-serving and dis-compassionate Dealership. Afterward, I'm very pleased with the quality of the work done. The A/C blows nice and cold and the truck even runs better. Their careful assessment of my vehicle's needs probably saved me even more serious and costly repairs in the near future. I'm glad I had the work done - and glad I had Tommy's do it. I'm happy, even if I'll be paying the credit card company for a while.

by - Verified Customer June 08, 2017

I dealt with Faith and she was super nice and explained everything to me then I was offered a ride home. She even offered to have someone come get me once my truck was ready but I had a ride already.

by - Verified Customer June 08, 2017

Always good service.

by - Verified Customer June 07, 2017

They were straight forward and did exactly what I asked them to do. I would go back. They only negative part of the experience has been the number of emails in addition to a text and phone call asking for customer feedback.

by - Verified Customer June 06, 2017

great.

by - Verified Customer June 05, 2017

Excellent

by - Verified Customer June 05, 2017

First time ever having to take my car to a repair shop and I was extremely nervous. You always hear horror stories from other people about taking their car in so you never know what you will be dealing with. My experience was not like that at all. Tommy's was very friendly and informative. They called me back at the promised time to let me know what the issue was and what the cost would be. I will 100% be taking my car here again.

10 verified customers did not leave comments but provided these ratings:
by James, Pamela, Candess, Gary, Michael
by Sally
by Gregand 1 other verified reviewer
by Robert
by Robert
by - Verified Customer June 04, 2017

Work was done, price was acceptable, and they were willing to hold the vehicle until I could return from out of town.

by - Verified Customer June 01, 2017

Job well done

by - Verified Customer May 30, 2017

I love Tommy's Auto and I love Miss Faith. That have saved and protected me each time I bring in my USED MINI COOPER. The car lot I got it from sucked.

by - Verified Customer May 23, 2017

Needed an alternator. The first one they received they noticed was damaged and had to source another. Still had may car ready before five o'clock and I was able to return my rental car a day early. Great service!

by - Verified Customer May 23, 2017

I had a very good experience at Tommy's Auto Service. I was treated fairly and with respect. They are very knowledgeable.

by - Verified Customer May 22, 2017

Faith was fantastic to work with!

by - Verified Customer May 17, 2017

Had a cracked radiator replaced. Quick and easy.

by - Verified Customer May 17, 2017

The staff is outstanding. I work primarily with Faith who is incredibly knowledgeable, helpful and really concerned about the wellbeing of her customers. Steve, the gentleman who transports me when necessary, is professional, personable and an absolute doll! Chris, the manager, is great at follow-up. He texted me after my repair was completed to be sure that I was satisfied. I wouldn't go anywhere else for repairs.

by - Verified Customer May 17, 2017

Great.

by - Verified Customer May 15, 2017

AC repaired although I still didn't understand explanation.

10 verified customers did not leave comments but provided these ratings:
by James, Pamela, Candess, Gary, Michael
by Sally
by Gregand 1 other verified reviewer
by Robert
by Robert
by - Verified Customer May 14, 2017

I was welcomed very well once I came into the shop and the experience was quick and easy. Thank you guys!

by - Verified Customer May 10, 2017

I feel good about bringing my car to Tommy's.

by - Verified Customer May 10, 2017

Tommy's Auto Service is the best. I have a 2015 Toyota minivan and it's just passed its warranty period (over 25K miles) so I'm right back to Tommy's after getting free service at the dealer for 18 months. Tommy's is honest, the technicians are excellent and they have earned my trust. Take your car there.

by - Verified Customer May 10, 2017

Great job!

by - Verified Customer May 07, 2017

Great service!

by - Verified Customer May 04, 2017

The moment I walked in, the staff was professional, they said they will look at the problem and call me with a quote. When the work was done, the quote was the exact amount and not one penny over. I found a new mechanic to bring my car and I will recommend Tommy's to my friends.

by - Verified Customer May 02, 2017

Faith was very informative and clearly explained the work that was required. Chris (whom I haven't met), reached out to me via text letting me know that should i have any concerns, I could contact him directly. Felt very comfortable with the service provided and anticipate returning for other work as needed.

by - Verified Customer April 24, 2017

I was very satisfied with the work done and felt that the people really cared about me and my car.

by - Verified Customer April 24, 2017

I was in the market for a new mechanic and my search has ended with Tommy's. Great service and I will be recommending them to everyone.

by - Verified Customer April 24, 2017

Faith is always helpful in explaining what needs to be done and why. Very knowledgeable about cars and what to expect and always has given me an estimate that is true.

10 verified customers did not leave comments but provided these ratings:
by James, Pamela, Candess, Gary, Michael
by Sally
by Gregand 1 other verified reviewer
by Robert
by Robert
by - Verified Customer April 23, 2017

It is very conveniently located and offers ride assistance, while the car is repaired. They do good work at a reasonable rate.

by - Verified Customer April 19, 2017

Repaired quickly. Staff were very professional and friendly.

by - Verified Customer April 18, 2017

Customer service was awesome!! I did have to wait for a return call but overall I was very satisfied.

by - Verified Customer April 17, 2017

I would recommend Tommy's to everyone. I brought them a 21 year old truck that I thought was on its last leg and after a week it runs like a new one. The service manager Faith was very knowledgeable. I WILL BE BACK.

by - Verified Customer April 13, 2017

Everyone was excellent and was extremely pleased with Chris and of course Faith who referred us. I loved how kind everyone was to my little boys, you don't get that everywhere :) Sorry it took me so long to do the survey, these kids make life a little crazy!

by - Verified Customer April 10, 2017

The people at Tommy's always do a great job and I have never felt like they tried to pressure me either. My whole family goes there and are completely satisfied.

by - Verified Customer April 05, 2017

Honest, fair service.

by - Verified Customer March 30, 2017

Like family. Good honest hard working people who do the right things!

by - Verified Customer March 29, 2017

Very happy.

by - Verified Customer March 28, 2017

First time at the shop. Very happy with service. Would return.

10 verified customers did not leave comments but provided these ratings:
by James, Pamela, Candess, Gary, Michael
by Sally
by Gregand 1 other verified reviewer
by Robert
by Robert
by - Verified Customer March 27, 2017

Everybody was friendly and helpful. Even took me home and picked me up! They Rock!

by - Verified Customer March 26, 2017

Tommy's continues to deliver consistently reliable service. I appreciate that they make every effort to schedule repairs quickly.

by - Verified Customer March 26, 2017

Satisfied.

by - Verified Customer March 23, 2017

There was a one day delay in getting my car back because Ford shipped the wrong part to Tommy's so it was not their fault. Faith called me and explained the situation and I got my car back the next day. This is the third time that I have been a customer at Tommy's and I have always felt that they treated me very well and I am pleased with the quality of their work. I will be a customer of Tommy's for many years to come.

by - Verified Customer March 16, 2017

Very happy with Tommy's.

by - Verified Customer March 15, 2017

My experience was so good that I remember it often. I'm very grateful. Thank you!

by - Verified Customer March 15, 2017

Excellent service, great staff, fair prices.

by - Verified Customer March 13, 2017

Faith was extremely pleasant to deal with, she kept me informed every step of the way. I will definitely return for any repairs needed in the future,

by - Verified Customer March 12, 2017

We are so happy to have an honest, competent mechanic. We refer frequently to Faith at Tommy's Auto Service!

by - Verified Customer March 01, 2017

I'll be back :)

10 verified customers did not leave comments but provided these ratings:
by James, Pamela, Candess, Gary, Michael
by Sally
by Gregand 1 other verified reviewer
by Robert
by Robert
by November 25, 2014

He does what he says he is going to do. I am very satisfied. They find out what is wrong with it and they fix it.

by November 25, 2014

I got very professional service, they are very nice and they even gave me an Angie's list discount.

by - Verified Customer November 24, 2014

I was so satisfied. They did everything that I asked them to do.

by - Verified Customer November 24, 2014

I think they do good service.

by - Verified Customer November 24, 2014

We take both of our cars there, whenever we go there they provide good service at a reasonable price.

by November 19, 2014

I know the people, they provide good service.

by - Verified Customer November 19, 2014

They were extremely helpful, honest, and punctual.

by - Verified Customer November 18, 2014

I had some problems, but they were rectified.

by - Verified Customer November 18, 2014

They have very good service with getting you in right away and making sure that you're satisfied before you leave. I have made more than a few trips to this shop.

by - Verified Customer November 16, 2014

They are a very good shop to go to and they are very honest.

10 verified customers did not leave comments but provided these ratings:
by James, Pamela, Candess, Gary, Michael
by Sally
by Gregand 1 other verified reviewer
by Robert
by Robert
by November 16, 2014

I really like the service, I'm extremely satisfied. I feel they are honest with the repairs.

by November 16, 2014

They are easy to work with and pretty friendly. They have good service and a good price.

by - Verified Customer November 13, 2014

It is a little expensive, but they are very good.

by - Verified Customer November 10, 2014

They provided the repair at the lowest possible cost.

by November 10, 2014

I trust them to work on my car.

by November 10, 2014

I'm not sure if my car is right.

by - Verified Customer November 02, 2014

The work was done on time and as requested.

by October 26, 2014

Most of the time they are good, but they recommended that I spend 14,000 dollars on a new transmission and it only needed a 30 dollar computer upgrade.

by - Verified Customer October 23, 2014

They are always nice, honest inexpensive and they work fast.

by - Verified Customer October 23, 2014

Good service at a decent price.

10 verified customers did not leave comments but provided these ratings:
by James, Pamela, Candess, Gary, Michael
by Sally
by Gregand 1 other verified reviewer
by Robert
by Robert
by - Verified Customer October 23, 2014

It has always been pretty good.

by - Verified Customer October 20, 2014

They do very good work, and I have never had any issues with them.

10 verified customers did not leave comments but provided these ratings:
by James, Pamela, Candess, Gary, Michael
by Sally
by Gregand 1 other verified reviewer
by Robert
by Robert

RepairPal Scorecard
90
OVERALL QUALITY SCORE

12
month
Nationwide
warranty
12
month
Local
warranty
TECHNICAL ABILITY
93
TOOLS & EQUIPMENT
88
CUSTOMER SERVICE
95
CUSTOMER AMENITIES
93

Tommy's Auto Service has been serving the St. Petersburg community since 1986. This team features a crew whose professional experience combines for over 100 years. They not only know how to take care of your vehicle, they also have demonstrated a commitment to providing a first class customer experience. This was verified in our unbiased review of their most recent customers who describe them as dependable, reasonable, friendly, and honest. They are capable of providing repairs that range from minor and major mechanical repairs, to check engine light diagnosis and repairs, as well as your scheduled maintenance services. They offer a 12-month / 12,000-mile warranty for your peace of mind. Local shuttle, rental cars, early bird drop off, and a waiting area with wireless Internet are available for your convenience.


Details

SPECIALTIES

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Classic Car Repair/Restoration
  • Diagnosis
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair
+ More

AMENITIES

  • AAA Member Discount
  • Child Friendly
  • Coffee
  • Early Bird Dropoff
  • Financing
  • Free Multi-Point Safety Inspection
  • Gas/Diesel
  • Heated Waiting Room
  • Military Discount
  • Rental Car
  • Senior Discount
  • Service Guarantee
  • Shopping Nearby
  • Shuttle
  • Towing
  • Warranty Accepted
  • Wireless Internet
+ More

AFFILIATIONS

  • iATN

MESSAGE FROM THE SHOP

Centrally located, Tommy's Auto Service has been serving St Petersburg's Auto Service needs since 1951. Earning our customers trust is our #1 priority. Technicians are ASE Certified with 2 Master Technicians on staff. Our pricing is competitive.

MAKES WE SERVE

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
+ More

Map
Get Directions to Tommy's Auto Service