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Duane's Dealer Alternative

RepairPal Certified Shop in Safety Harbor

Duane's Dealer Alternative

29 Verified Reviews
(727) 231-5735
915 Harbor Lake Dr
Safety Harbor, FL 34695 USA
Hours
Su
Closed
M-F
8:00am to 5:00pm
S
Closed
Auto Repair Experience
  • Duane Desouza, Owner
  • Established 2009
  • 2 Auto Repair Mechanics on Staff
  • 1 ASE Master Auto Technician
  • 46 Years of Car Repair Experience
Duane's Dealer Alternative Reviews
29 Ratings
5
(28)
4
(1)
3
(0)
2
(0)
1
(0)
Displaying 1 - 15 of 29reviews
Jill
03/16/18
Verified Customer
Always have a good experience with this repair shop. Very respectful and professional! Never have had any problems or concerns and I have been a customer for several years.
John
11/15/17
Verified Customer
Experienced service professionals that help me care for my Lexus LS 430. No dealer pressure, just great service.
Jay
10/04/17
Verified Customer
I am still waiting for the printed receipt for the work performed.
Janet
06/28/17
Verified Customer
I had an appointment and they were ready for my SUV when I arrived and service was completed in 30 minutes! Great Job!!
Joe
11/03/16
Verified Customer
The work was done right. It's convenient and close.
Kyle
03/02/17
Verified Customer
Clean shop, organized, honest pricing, honest repairs, and quality work.
John
10/11/16
Verified Customer
I loved it. Duane is very professional and knowledgable.
Kristina
03/23/17
Verified Customer
He did a great job. Quick service and a reasonable price. He fixed everything that I needed, I would go back again.
Nat
10/25/16
Verified Customer
It was good. It was quick, easy, friendly and helpful.
Anthony
10/13/16
Verified Customer
They have good prices and a friendly staff.
Richard
11/10/16
Verified Customer
Excellent customer service, diagnosed the problem correctly and very fair priced.
Hildie
01/15/17
Verified Customer
He took care of me in a timely fashion and the bill was reasonable.
Wanda
11/14/16
Verified Customer
It was very good. I got up one morning and my car wouldn't start I called Triple A and they said the battery was dead. I called Duane and he is three blocks from the street from me. He got it, fixed it up very quickly, and it is running well.
Brad
11/22/16
Verified Customer
Love Duane and appreciate the service he provides.
David
10/11/16
Verified Customer
Everything is fine, I never had a problem with them. He has fixed a lot of problems for me, I recommend this place to a lot of people I know.
Schedule an Appointment with Duane's Dealer Alternative
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (727) 231-5735
Need an appointment for today? Call the shop directly at (727) 231-5735
RepairPal Scorecard
94
Overall Quality Score
Group 5 Created with Sketch.
12-month / 12,000-mile warranty
Technical Ability
100
Tools & Equipment
90
Customer Service
97
Customer Amenities
93
Duane's Dealer Alternative was established in 2009 by Duane Desouza. Duane has been in the automotive industry for over 20 years. He is an ASE Master Certified and Toyota Master Technician. He has invested in an experienced crew who combine for over 46 years of experience. They attend advanced training, and have the tools and computer diagnostic equipment we would expect to see in a professional shop. Their work is backed by a 12 month/12000 mile warranty. Our survey of their recent customers revealed a group who enthusiastically describe the team here as “excellent”, “awesome”, “accommodating”, “professional”, and “honest”. The shop features a shuttle service, early bird drop off, and wireless internet on site.
Details
Message From the Shop
Duane’s Dealer Alternative is a full service cutting-edge modern repair facility. We have all of the latest equipment and carry genuine factory parts. We offer the finest repairs along with the best customer service. With over 20 years of Lexus dealership experience we know the finer points of all of the products we work on. It’s not enough to have good customer service in today’s marketplace. We provide excellent service to all of our customers because we love what we do; and it shows. Come to Duane’s Dealer Alternative where the price AND the people make the difference. We have: ✔Lexus Certified Master Technician ✔Toyota MDT Master Certified ✔ASE Certified Technician ✔ASE Master Certified ✔Automotive ✔ASE Master Certified Medium Duty ✔Lexus and Toyota Hybrid Master Certified
Specialities
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Hybrid/Electric
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair
Amenities
  • Car Pickup/Dropoff
  • Child Friendly
  • Early Bird Dropoff
  • Extended/Evening Hours
  • Free Multi-Point Safety Inspection
  • Heated Waiting Room
  • Senior Discount
  • Shopping Nearby
  • Shuttle
  • Towing
  • Warranty Accepted
  • Wireless Internet
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Map
Get Directions to Duane's Dealer Alternative
Schedule an Appointment with Duane's Dealer Alternative
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (727) 231-5735
Need an appointment for today? Call the shop directly at (727) 231-5735
What verified customers have to say about Duane's Dealer Alternative
Would recommend to a friend
100%
Did not feel sales pressure
100%
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