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University Automotive

RepairPal Certified Shop in Sacramento

University Automotive

64 Verified Reviews
(916) 382-7103
2111 Northrop Ave
Sacramento, CA 95825 USA
"They are always courteous and professional in demeanor. Their work is always done correctly and on time."
— Doug, a Verified Customer
Hours
Su
Closed
M-F
7:30am to 5:00pm
S
Closed
Auto Repair Experience
  • Donald Hiers, Manager
  • Established 1997
  • 5 Auto Repair Mechanics on Staff
  • 3 ASE Certified Auto Technicians
  • 4 ASE Master Auto Technicians
  • 69 Years of Car Repair Experience
University Automotive Reviews
64 Ratings
Displaying 1 - 15 of 62reviews
Luis
03/15/18
Verified Customer
Excellent costumer service
Bob
04/05/18
Verified Customer
I am always treated like a friend rather than a customer.
Justin
03/30/18
Verified Customer
Great service. Would recommend. Price could have been better as well as kept promises
Jim
03/30/18
Verified Customer
Great people. Excellent service
David
03/14/18
Verified Customer
A very difficult issue was resolved as promised.
Gail
03/26/18
Verified Customer
Donald was great. All the staff were vey professional.
Melissa
03/23/18
Verified Customer
I miss the car wash!
Alessandra
03/20/18
Verified Customer
I m always happy with my service from the University Automotive team!
Leon
03/19/18
Verified Customer
Excellent service
Josh
03/16/18
Verified Customer
The problem was not fixed and they wanted double the money to make it right
Bill
03/08/18
Verified Customer
The staff is always helpful and friendly. A special thanks go to Donald who always goes above and beyond to make sure things to right.
Dennis
03/07/18
Verified Customer
They are an honest bunch. Their work is good. I just wish it wasn't soo expensive.
Paul
03/06/18
Verified Customer
Excellent work that is why I use this establishment.
Cindy
03/02/18
Verified Customer
Thank you for the great service.
Robert
02/26/18
Verified Customer
Most recent visit was s simple tire patching. Made the appointment two days before, dropped the truck off a few minutes late, but had it back in just over an hour and for only $20. Another great visit to add the list of my many great visits here!
RepairPal Scorecard
95
Overall Quality Score
Group 5 Created with Sketch.
60-month / 50,000-mile warranty
Technical Ability
95
Tools & Equipment
97
Customer Service
93
Customer Amenities
93
University Automotive was established in 1997 and has been providing the Sacramento area with quality automotive repairs ever since. This RepairPal Certified shop features a very experienced team with an excellent mix of ongoing training and ASE certifications. They are equipped with the tools and diagnostic equipment necessary to perform a wide range of repairs. These repairs can range from minor and major mechanical repairs, to tires and wheel alignment, to check engine light and computer diagnosis and repairs, as well as your scheduled maintenance needs. This work is backed by an extraordinary 60-month / 50,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who describe the team here as “helpful”, “professional”, “friendly”, and “great”. A local shuttle service, early bird drop-off, and a waiting area with wireless Internet are also available for your convenience.
Details
Message From the Shop
Brakes, Driveability , Air Conditioning Service. Winnner of KCRA A-list 5x winner. Sacramento Magazine Best shop in Sacramento.
Specialities
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair
Amenities
  • Early Bird Dropoff
  • Service Guarantee
  • Shuttle
  • Wireless Internet
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Affiliations
  • iATN
Map
Get Directions to University Automotive
What verified customers have to say about University Automotive
Would recommend to a friend
95%
Car was ready when promised
98%
Did not feel sales pressure
98%
Car was fixed correctly the first time
94%
Customer was treated respectfully
98%
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