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Paul's Automotive

(916) 999-1120
77 Verified Reviews
baracudasac@hotmail.com

HOURS
07:30
17:30
http://purl.org/goodrelations/v1#Monday
07:30
17:30
http://purl.org/goodrelations/v1#Tuesday
07:30
17:30
http://purl.org/goodrelations/v1#Wednesday
07:30
17:30
http://purl.org/goodrelations/v1#Thursday
07:30
17:30
http://purl.org/goodrelations/v1#Friday
Su
Closed
M-F
7:30am to 5:30pm
S
Closed
(Closed 2017-12-25)

ADDRESS

1922 O St
Sacramento, CA 95811 USA

AUTO REPAIR EXPERIENCE

  • Mike Spellman, Owner
  • Established 2015
  • 4 Auto Repair Mechanics on Staff
  • 1 ASE Certified Auto Technician
  • 49 Years of Car Repair Experience

Paul's Automotive Reviews

OVERALL RATING

77 Verified Reviews
5 stars
(58)
4 stars
(14)
3 stars
(2)
2 stars
(0)
1 star
(3)
by - Verified Customer December 04, 2017

An excellent shop I have recommended it to family members and friends everyone goes to Paul's to get their repairs.

by - Verified Customer November 30, 2017

'Not applicable' was not part of any answer, so as to my car being 'ready when promised' I put No. Eh. I trust the work done by the mechanics at Paul's. Have used his services for many years. Won't go anywhere else.

by - Verified Customer November 29, 2017

Great

by - Verified Customer November 21, 2017

I have been going here for years and it's a business I trust.

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by - Verified Customer November 21, 2017

Really liked the shop - and Mike. Felt the prices were a bit steep and will likely keep shopping for a mechanic. Really appreciated the 'touch points' - texts, emails, diagnostic layout.

by - Verified Customer November 16, 2017

The mechanics were very friendly. I felt they gave me an honest diagnostic of my car s issues and repaired as promised. Excellent and professional services!

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by - Verified Customer November 16, 2017

The Accord still has warning lights due to the battery cable replacement. I understand the timing (Thanksgiving eve) but it wasn t made clear how this would be resolved-is this on my dime or yours. I ll talke to Mike- this is the first time I wasn t completely comfortable with your work.

by - Verified Customer November 15, 2017

Honest mechanics.

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by - Verified Customer November 02, 2017

Great experience. Will bring my car back to Paul's for service.

by - Verified Customer October 31, 2017

best service as expected!

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by - Verified Customer October 30, 2017

Nice people who do a poor job

by - Verified Customer October 25, 2017

Every person I ve interacted with at Paul s have always been very nice and informative. I don t feel cheated or talked down too. Always very helpful.

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by - Verified Customer October 24, 2017

I appreciate that the work was completed when promised.

by - Verified Customer October 16, 2017

The only suggestion I have is that a more realistic impression be given over the phone with regards to when the car will be ready.

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by - Verified Customer October 15, 2017

The shop is very professional and clean. The repairs needed were clearly explained to me and the cost of parts and labor were very competitive.

by - Verified Customer October 12, 2017

I have been a customer for many years, with both Paul and now with Mike. This shop has a very good reputation and Mike is keeping it, as far as I am concerned at least.

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by - Verified Customer October 08, 2017

Have always had good experiences. Became aware this is a star smog center, just another plus. Trust was established early on and remains so.

by - Verified Customer October 05, 2017

I have been taking cars to Paul's Automotive for about 20 years and they have always been upfront about what they would do, and have gone above and beyond on numerous occasions. I wouldn't take my car anywhere else.

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by - Verified Customer October 05, 2017

Very helpful! I live across the street and my battery was dead - they came out with a jumper box to get it over to the shop and then charged the battery, all for VERY reasonable price. I also decided to have the oil changed and they did an inspection - a few issues came up and they were very good about explaining which were immediately necessary vs. which could be prolonged or were optional (i.e., for comfort rather than safety). All in all, great experience - will be back!

by - Verified Customer September 20, 2017

Have gone to Paul's for years!! Always happy with service & repairs

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by - Verified Customer September 20, 2017

Have been taking my car to Paul's for years and will in the future. The service is reliable, the prices are good, they get to know your car, and they keep you informed of any problems.

by - Verified Customer September 19, 2017

Quick and competent

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by - Verified Customer September 17, 2017

I take my cars to Paul's because it's always done right the first time.

by - Verified Customer September 14, 2017

My husband and I have been taking our cars and trucks to Paul's Automotive for years. We think they are the best in town.

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by - Verified Customer September 12, 2017

Paul's is an excellent repair shop. They have been doing repairs on my car for many years and I would not take my car anywhere else. They have always been honest with me, done the repairs in a timely manner and my car runs like a champ when I get it back. Thank you Paul's!

by - Verified Customer September 12, 2017

Have always received good customer service at this shop. I will recommend it to others.

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by - Verified Customer September 11, 2017

Service techs and mechanics very polite and professional. They also kept my truck clean by using disposable floor mats. Much appreciated.

by - Verified Customer September 11, 2017

Good work done at reasonable prices. They took time to explain planned repairs and answer questions. Would patronize the shop again.

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by - Verified Customer September 10, 2017

Always satisfied with the great service @ Paul's

by - Verified Customer September 06, 2017

Great service. Thank you

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by - Verified Customer August 31, 2017

thank you!

by - Verified Customer August 31, 2017

In the many years I have been taking my vehicles to Paul's Automotive, I've always been extremely please with the workmanship as well as being treated very well by all.

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by - Verified Customer August 30, 2017

Courteous, friendly and knowledgeable service as always.

by - Verified Customer August 27, 2017

They are very thorough and give you the feeling they have your car's welfare in mind.

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by - Verified Customer August 24, 2017

I came in with a problem on the left side of the car. They came up with a list of several items the most expensive of which was on the right side of the car. I told him none of the things his 'technician' suggested would fix the problem I wanted fixed. He informed me that he could not guarantee they would solve the problem. In total, their suggestions would have cost over $1,500 and not solved the problem. Including they suggested I pay for a second diagnostic as the diagnostic I paid $75 for didn't include plugging their computer device to find out why a service light was on.

by - Verified Customer August 24, 2017

My car was serviced on a Friday and it was a very busy day for them. However, they managed to get my car done that day and I did not have to go without a car over the weekend. Really appreciated this.

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by - Verified Customer August 22, 2017

Very honest shop, helped me make an informed decision to repair vs. replace my old car. Ended up replacing it, which was their recommendation. A+!

by - Verified Customer August 21, 2017

It was awesome!!!

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by - Verified Customer August 16, 2017

Will be back for next go around.....

by - Verified Customer August 08, 2017

I've trusted Paul's with my truck for over 6 years

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by - Verified Customer July 31, 2017

Every mechanic I have dealt with at Paul's has been welcoming, personable, and professional. I could tell they were embarrassed that there was an issue with their initial repair and so they emphasized the efforts that they had made to correct it.

by - Verified Customer July 25, 2017

The car wasn't fixed the first time, because diagnosing the problem was strange and complex. Paul's Automotive explained everything and went out of their way to find and fix the problem. Five stars and thanks for keeping the final bill as low as possible.

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by - Verified Customer June 29, 2017

Completely satisfied

by - Verified Customer June 26, 2017

Very friendly did a great job I was very pleased

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by - Verified Customer June 25, 2017

Great service, competent, trustworthy, and reliable. Highly recommended.

by - Verified Customer April 02, 2017

They are always pleasant, honest and fair.

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by - Verified Customer March 30, 2017

I chose Paul's because it is a STAR station i.e. one that provides DMV STAR smog station certification testing. I have a 1995 Honda Civic. I asked them to do a maintenance check as well. They found two problems: a leak in the cooling system and brake pedal fading. Both problems were fixed quickly much to my satisfaction with the quality of the work and a high level of TLC customer service.

by - Verified Customer March 28, 2017

Excellent work, TOTALLY trustworthy.

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by - Verified Customer March 26, 2017

Nice guys, work done on time.

by - Verified Customer March 23, 2017

Honest, helpful, professional.

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by - Verified Customer March 14, 2017

Good.

by - Verified Customer March 14, 2017

Every experience at Paul's is a good one.

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by - Verified Customer March 08, 2017

Excellent service.

by - Verified Customer March 06, 2017

Staff is friendly, always helpful, and get the job done at a reasonable price.

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by - Verified Customer March 06, 2017

They performed the requested servicing competently and promptly, as usual.

by - Verified Customer February 27, 2017

Great service, honest, timely and thorough.

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by - Verified Customer February 26, 2017

Courteous, professional, high quality.

by - Verified Customer February 16, 2017

Service was great. Learned a lot about my vehicle.

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by - Verified Customer February 15, 2017

Excellent.

by - Verified Customer February 13, 2017

Nice honest people.

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by - Verified Customer February 08, 2017

Work done at time and at estimate.

by - Verified Customer January 31, 2017

It was for a smog. Test completed. Told of one thing that needed replacement. Called for an estimate. Never received a call back...

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by - Verified Customer January 15, 2017

Mike and the other mechanics at Paul's Automotive are great! They are trustworthy, honest, and helpful with any car questions I have.

by - Verified Customer December 26, 2016

Excellent...

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by - Verified Customer December 26, 2016

Paul's Automotive always does great work.

by - Verified Customer December 26, 2016

They are very good and fair.

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by - Verified Customer December 22, 2016

Always excellent.

by - Verified Customer December 21, 2016

The staff are friendly and courteous. I trust them.

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by - Verified Customer December 07, 2016

Great service! Honest and efficient.

by - Verified Customer December 01, 2016

Excellent customer service. Every person that I dealt with was honest, informative and friendly.

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by - Verified Customer November 16, 2016

Excellent.

by - Verified Customer November 08, 2016

Great experience.

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by - Verified Customer October 27, 2016

This is a good shop. I use them to do oil changes, etc. for my daughter's Toyota RAV4.

by - Verified Customer October 26, 2016

Quick, professional service.

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by - Verified Customer October 19, 2016

Paul's is awesome. Always helpful, straightforward and they do great work.

2 verified customers did not leave comments but provided these ratings:
by Therese
by Andy

RepairPal Scorecard
95
OVERALL QUALITY SCORE

24
month
Nationwide
warranty
24
month
Local
warranty
TECHNICAL ABILITY
95
TOOLS & EQUIPMENT
97
CUSTOMER SERVICE
93
CUSTOMER AMENITIES
96

Paul's Automotive has been serving Sacramento and the surrounding area since 2015. During this time they have developed a loyal following of satisfied customers who described this shop to us as "honest”, “professional”, “helpful”, “excellent” and "awesome". This location features a team of automotive technicians with an excellent mix of experience, ongoing training, and ASE Certifications. An investment in the necessary tools and diagnostic equipment helps make them capable of repairs ranging from minor and major mechanical repairs, to state emissions testing, to check engine light diagnosis and repair, as well as your scheduled maintenance needs. Repairs are covered by a 24-month / 24,000-mile warranty for your peace of mind. A local shuttle service, early bird drop-off, and a waiting area with wireless Internet are also available for your convenience.


Details

SPECIALTIES

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Classic Car Repair/Restoration
  • Diagnosis
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Smog/Emissions Testing
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair
  • Windshield/Glass
+ More

AMENITIES

  • Early Bird Dropoff
  • Financing
  • Free Multi-Point Safety Inspection
  • Service Guarantee
  • Shopping Nearby
  • Shuttle
  • Wireless Internet

AFFILIATIONS

  • NAPA

MESSAGE FROM THE SHOP

We specialize in all of your automotive needs, including repair, maintenance, and smog inspections and smog repair. At Paul's, every job is personal, we use the highest quality parts, have the best warranty around, and pride ourselves in providing honest repair and quality service. Your safety is our priority.

MAKES WE SERVE

  • Acura
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jeep
  • Kia
  • Lexus
  • Lincoln
  • Mazda
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Ram
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
+ More
Questions Answered by Paul's Automotive
I have forgotten meat in my brand new Hond...
Wow never heard that before. First make sure all old food is out of car. Use fresh air option not recycle option on vent control. May replace cabin filter and use a mold killer / bacteria killer spray into intake system of blower motor.
Ineed to replace my fuel filter, where is ...
Hello, This is Mike from Paul's Automotive. Fuel filter is part of fuel pump assembly Inside of fuel tank.
all fuses good in cab 7.5 amp and under en...
Hello, this is Mike from Paul's Automotive. May have possible bad connections on light bulb sockets or possible turn signal switch. Would recommend bringing in for electrical diagnostic. For an appointment call me or Frank at the shop.9164447216. Take care.

Map
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