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Paul's Automotive

RepairPal Certified Shop in Sacramento

Paul's Automotive

237 Verified Reviews
(916) 827-4535
1922 O Street
Sacramento, CA 95811 USA
"They are always pleasant, honest and fair."
— Wendy, a Verified Customer
Hours
Su
Closed
M-F
7:30am to 5:30pm
S
Closed
Auto Repair Experience
  • Mike Spellman, Owner
  • Established 2015
  • 4 Auto Repair Mechanics on Staff
  • 1 ASE Certified Auto Technician
  • 49 Years of Car Repair Experience
Paul's Automotive Reviews
237 Ratings
Displaying 1 - 15 of 232reviews
Keith
05/15/19
Verified Customer
Confirmation of repair was not performed, and I had to take time and return my Truck to have the repair completed.
Eva
05/08/19
Verified Customer
I have been to Paul's several times. The staff is always friendly and very helpful. The work is completed in a timely manner.
Mike
05/05/19
Verified Customer
Great work and I will return.
Gail
05/05/19
Verified Customer
Professional, friendly, reported on progress in a timely manner. Yes, we will return and recommend them.
Stephen
05/01/19
Verified Customer
Repair work was good. I had called and asked for a Tuesday appointment; the person I spoke to made a Thursday appointment by mistake but when I brought the car in on Tuesday the office agreed to take it in anyway. The shop always does good work. It is often crowded, so I'm glad they are opening a second shop downtown.
Ted
04/30/19
Verified Customer
Tom was awesome!! thanks
Genny
04/28/19
Verified Customer
Extremely friendly and efficient. Wouldn't trust my vehicle any where else for such repairs. I often recommend them.
Norman
04/18/19
Verified Customer
It was very good, very professional very respectful and I appreciate their time and effort and I would definitely recommend it to anybody and everybody
Carolyn
04/24/19
Verified Customer
Very friendly. Great customer. Service
Tiangay
04/18/19
Verified Customer
Excellent customer and very knowledgeable!!
Natalee
04/18/19
Verified Customer
Very friendly and helpful staff
Erica
04/15/19
Verified Customer
Great
Estevan
04/15/19
Verified Customer
Everyone is amazing. So helpful.
Diana
04/11/19
Verified Customer
Great shop, conveniently located in midtown, very friendly employees.
Steven
03/19/19
Verified Customer
Great service. Highly professional. The initial report provided after the thorough vehicle review was extensive and included photos, which greatly increases trust. Wonderful people, prompt customer service, and a great location in Midtown, particularly for those who work nearby in downtown.
RepairPal Scorecard
95
Overall Quality Score
Group 5 Created with Sketch.
24-month / 24,000-mile warranty
Technical Ability
95
Tools & Equipment
97
Customer Service
93
Customer Amenities
96
Paul's Automotive has been serving Sacramento and the surrounding area since 2015. During this time they have developed a loyal following of satisfied customers who described this shop to us as "honest”, “professional”, “helpful”, “excellent” and "awesome". This location features a team of automotive technicians with an excellent mix of experience, ongoing training, and ASE Certifications. An investment in the necessary tools and diagnostic equipment helps make them capable of repairs ranging from minor and major mechanical repairs, to state emissions testing, to check engine light diagnosis and repair, as well as your scheduled maintenance needs. Repairs are covered by a 24-month / 24,000-mile warranty for your peace of mind. A local shuttle service, early bird drop-off, and a waiting area with wireless Internet are also available for your convenience.
Details
Message From the Shop
We specialize in all of your automotive needs, including repair, maintenance, and smog inspections and smog repair. At Paul's, every job is personal, we use the highest quality parts, have the best warranty around, and pride ourselves in providing honest repair and quality service. Your safety is our priority.
Specialities
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Classic Car Repair/Restoration
  • Diagnosis
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Smog/Emissions Testing
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair
  • Windshield/Glass
Amenities
  • Early Bird Dropoff
  • Financing
  • Free Multi-Point Safety Inspection
  • Service Guarantee
  • Shopping Nearby
  • Shuttle
  • Wireless Internet
Makes We Serve
  • Acura
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jeep
  • Kia
  • Lexus
  • Lincoln
  • Mazda
  • Mercury
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Ram
  • Saturn
  • Scion
  • Subaru
  • Suzuki
  • Toyota
Affiliations
  • NAPA
Questions Answered by Paul's Automotive
Why Does My Temp Gauge Goes Up? on 1998 Honda Accord
Could be a number of different issues. I thinking possible cooling fan issue, or maybe something as simple as a radiator cap no holding any pressure. 10 min of driving with engine hot is no good. Could possible have head gasket issue as well. Recommend letting a professional mechanic check it out for you.
I Have A 06 Dodge Magnum Dashboard Lights Are Not Working Just Went Out Came On on 2006 Dodge Magnum
Hello, check your head light switch, make sure dimmer in just not on. Have seen in many cases that the cluster is bad. Have also Found battery connection causing problem as well. Those would be the first items I would check.
1997 Geo Prizm Misfire Cylinder 1
on 1997 Geo Prizm
Hello, vehicle would need to be checked out to determine fault. Possible spark plug, wire, fuel injector, mechanical issue.
What Would Cause My Rpms To Redline on 1996 Mitsubishi Eclipse
Hard to say without checking spark and fuel pressure when problem happens. Might have computer control issue or possible something easy like a throttle plate very dirty. Also could have possible bag connection at battery. Would need to have car in shop and have problem happen before we start jumping to a bunch of solutions that are not fact.
Car Runs Bad When I Give It Gas But Check Engine Light Is Not Coming On on 2014 Dodge Charger
You may have transmission issue. Just because check engine light is not present, you still may have a code stored in their.
My Car Got Meat Smell on 2017 Honda Accord
Wow never heard that before. First make sure all old food is out of car. Use fresh air option not recycle option on vent control. May replace cabin filter and use a mold killer / bacteria killer spray into intake system of blower motor.
Where Is The Fuel Filter Located on 1999 Dodge Dakota
Hello, This is Mike from Paul's Automotive. Fuel filter is part of fuel pump assembly Inside of fuel tank.
No Signal Lights Workings Or Flashers Workings.Check Fuses Good. New Relay. on 2009 Toyota Tundra
Hello, this is Mike from Paul's Automotive. May have possible bad connections on light bulb sockets or possible turn signal switch. Would recommend bringing in for electrical diagnostic. For an appointment call me or Frank at the shop.9164447216. Take care.
Our Key Transponder/Computer System Has To Be Replaced. Price? on 2010 Toyota FJ Cruiser
Hello this is Mike from Paul's Automotive. That price seems pretty right on.
Is There Supposed To Be A Hole On The Bottom, Backside Of The Timing Chain Cover on 2007 Ford Taurus
Hello, this is Mike at Paul's Automotive. To answer your question would need to get more information. Vin number would help.
Map
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What verified customers have to say about Paul's Automotive
Would recommend to a friend
95%
Car was ready when promised
94%
Did not feel sales pressure
97%
Car was fixed correctly the first time
93%
Customer was treated respectfully
99%
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