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Golden Rule AutoCare

RepairPal Certified Shop in Rowlett

Golden Rule AutoCare

28 Verified Reviews
(972) 200-9309
5313 Lakeview Pkwy
Rowlett, TX 75088 USA
"They have the highest level of customer service complimented by competetive pricing. They really make you feel important and cared for."
— Steve, a Verified Customer
Hours
07:30
17:30
http://purl.org/goodrelations/v1#Monday
07:30
17:30
http://purl.org/goodrelations/v1#Tuesday
07:30
17:30
http://purl.org/goodrelations/v1#Wednesday
07:30
17:30
http://purl.org/goodrelations/v1#Thursday
07:30
17:30
http://purl.org/goodrelations/v1#Friday
08:00
16:00
http://purl.org/goodrelations/v1#Saturday
Su
Closed
M-F
7:30am to 5:30pm
S
8:00am to 4:00pm
Auto Repair Experience
  • Chris and Patrick Cloutier, Owners
  • Established 2011
  • 5 ASE Certified Auto Technicians
  • 42 Years of Car Repair Experience
Golden Rule AutoCare Reviews
28 Ratings
Displaying 1 - 15 of 26reviews
02/26/14
The team a Golden Rule AutoCare are fantantic! I have used them several times. I like the fact they all work together as a team, and are very customer focused. They listen and then take of the problem. They keep you informed during the whole process of attending to you car. I can say enough about the service. Thank you Golden Rule!
02/26/14
They have the highest level of customer service complimented by competetive pricing. They really make you feel important and cared for.
02/24/14
They repair & resolve on time.
02/21/14
Great service, good prices, the guys there are just really friendly and treat everyone well.
02/21/14
Best auto repair in Dallas.
02/21/14
They provide quality service at an affordable price.
02/20/14
They are the best in getting you in and out and are reasonable.
02/17/14
Golden Rule is more than a bunch of friendly guys who do good work. They're the most honest auto repair shop anywhere. Two times when they quoted me a repair price, I came to pick up the car and was told "Hey, we found a way to save you some money, so your bill is less than we quoted." The last time this happened, it was $60 below the quote. Stop wasting time and money at other repair shops. Golden Rule rules.
02/11/14
Very Honest Guys. I value that above everything else.
02/04/14
Great customer service.
02/02/14
I was impressed by their friendlyness, honesty, and integrity.
01/31/14
Good service and friendly staff.
01/27/14
I have trusted this location previously. I am a female & do not feel as though I've been ""tricked"" in any fashion. I especially like the manager--very kind & thorough. Work was completed to satisfaction.
01/22/14
It has been my experience that Golden Rule does not have the ability to repair your car right the first time. I have trusted them on 4 different occasions and 3 out of the four had to return my car, due to not being repaired correctly the first time. Three times to repair my thermostat, twice to repair my wife's gas cap, and three times to repair my clutch. By the way my clutch is still not right and I refuse to carry it back to them. I will use a certified Ford dealer going forward.
01/21/14
They were great. They came and got my car, changed the oil and returned it.
Schedule an Appointment with Golden Rule AutoCare
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (972) 200-9309
Need an appointment for today? Call the shop directly at (972) 200-9309
RepairPal Scorecard
96
Overall Quality Score
Group 5 Created with Sketch.
36-month / 36,000-mile warranty
Technical Ability
94
Tools & Equipment
97
Customer Service
92
Customer Amenities
95
In our unbiased survey of Golden Rule AutoCare's most recent customers we found that this RepairPal Certified shop is loved and trusted by their customers. They used words like compassionate, genuine, friendly, professional, and honest to describe the staff and the service they received. Established in 2011, this new kid on the block is making a good impression on the Rowlett community. Chris and Patrick Cloutier, the owners, have assembled a diverse staff, including some new comers and some very experienced industry professionals. He has provided his staff with some of the best ongoing training available to help ensure that your car is fixed accurately and professionally and that you receive the highest level of customer service available. This team has at their disposal some of the best automotive tools and computer diagnostic equipment available in order to perform a wide range of service and repairs to your modern vehicle. They back their work with a 36-month / 36,000-mile warranty. Local shuttle service, early bird drop off, Saturday hours, and a clean comfortable waiting area with wireless Internet are available for your convenience.
Details
Message From the Shop
Golden Rule Auto Care is family owned and operated automotive repair shop. We truly believe in treating others as we would like to be treated. We want you to feel confident that your car is repaired correctly, quickly, and at a fair cost. Your customer experience starts before you bring your car in, and does not end until you are fully satisfied with the repairs.
Specialities
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Smog/Emissions Testing
  • Timing Belts
  • Tire Sales/Repair
Amenities
  • Child Friendly
  • Coffee
  • Early Bird Dropoff
  • Free Multi-Point Safety Inspection
  • Gas/Diesel
  • Heated Waiting Room
  • Open Saturday
  • Open Weekends
  • Service Guarantee
  • Shopping Nearby
  • Shuttle
  • Wireless Internet
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Affiliations
  • iATN
Map
Get Directions to Golden Rule AutoCare
Schedule an Appointment with Golden Rule AutoCare
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (972) 200-9309
Need an appointment for today? Call the shop directly at (972) 200-9309
Get an estimate and never overpay again
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