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Baltimore Bimmer

(410) 849-6163
217 Verified Reviews
joshua@baltimore-bimmer.com

HOURS
08:00
17:00
http://purl.org/goodrelations/v1#Monday
08:00
17:00
http://purl.org/goodrelations/v1#Tuesday
08:00
17:00
http://purl.org/goodrelations/v1#Wednesday
08:00
17:00
http://purl.org/goodrelations/v1#Thursday
08:00
17:00
http://purl.org/goodrelations/v1#Friday
Su
Closed
M-F
8:00am to 5:00pm
S
Closed

ADDRESS

6254 Kenwood Ave
Rosedale, MD 21237 USA

AUTO REPAIR EXPERIENCE

  • Joshua Johnson, Owner
  • Established 2010
  • 2 Auto Repair Mechanics on Staff
  • 19 Years of Car Repair Experience

Baltimore Bimmer Reviews

OVERALL RATING

217 Verified Reviews
5 stars
(152)
4 stars
(52)
3 stars
(9)
2 stars
(2)
1 star
(2)
by - Verified Customer December 21, 2017

Very good first experience. I plan on returning for any future work needed.

by - Verified Customer December 21, 2017

Operate in good faith

by - Verified Customer December 11, 2017

Great existence

by - Verified Customer December 06, 2017

My most recent experience is like that of my first experience at the shop, and all of those in between an overall great experience insightful and worthy of me continually coming back. The staff is very polite,professional and patient to help you with and to understand what you want and need done both at that moment and what should be coming down the line.

by - Verified Customer November 30, 2017

Was very pleased with everything with the exception of repairs not being made in a timely method. Because I did not want to have to rent a car while mine was there, we asked that we be notified when the part arrived. We made an appt based on it being there. If it was there, it wasn't checked prior to us dropping off the car because the part was not complete and we waited an extra day or day and a half. Then, a bolt rusted and broke and they kept the car another day to repair that. I realize that was an important repair and we appreciate it being made but since the car had already been there four days it would have been nice to have the repair made more timely. Other than the time factor, we were pleased with the service.

by - Verified Customer November 30, 2017

Great service

by - Verified Customer November 29, 2017

Outstanding professionalism! They went above and beyond to accommodate me.

by - Verified Customer November 29, 2017

Excellent customer service.

by - Verified Customer November 28, 2017

satisfied.

by - Verified Customer November 28, 2017

Fair personnel, quality service

by - Verified Customer November 26, 2017

Excellent job !!!

by - Verified Customer November 21, 2017

Excellent service!! Thank you

by - Verified Customer November 06, 2017

The shop did great work on time and right the first time. Highly recommend the shop

by - Verified Customer November 02, 2017

Very pleased with the work done on my car and the professionalism of the workers in the shop.

by - Verified Customer November 02, 2017

Went in to have some preventative maintenance done. Never felt pressured to buy additional unwanted services.

8 verified customers did not leave comments but provided these ratings:
by Jacqueline, Rashad, Clarence, Chris, Kevin
by 1 verified reviewer
by Joseph
by Mary
by - Verified Customer November 01, 2017

Marty was very friendly, seemed cool, and over delivered on when the car would be back.

by - Verified Customer October 25, 2017

I have found a repair shop for life

by - Verified Customer October 24, 2017

Marty was very knowledgeable and helpful, and the shop found a problem that had other shops just guessing.

by - Verified Customer October 22, 2017

Thank you!

by - Verified Customer October 19, 2017

Friendly and informative staff...I will go back for future service.

by - Verified Customer October 13, 2017

I cannot be more satisfied with the work done. I needed significant work and taking my car to BB was the best decision I could have made. These guys are smart, honest and a pleasure to deal with. The savings over other shops is secondary compared to the quality and professionalism BB demonstrates. I am completely satisfied and will continue to trust them for all my service.

by - Verified Customer October 11, 2017

Well so far so good

by - Verified Customer October 04, 2017

very knowlaegable and helpful

by - Verified Customer September 27, 2017

They were awesome

by - Verified Customer September 24, 2017

Excellent

8 verified customers did not leave comments but provided these ratings:
by Jacqueline, Rashad, Clarence, Chris, Kevin
by 1 verified reviewer
by Joseph
by Mary
by - Verified Customer September 21, 2017

I just love these guys good work.

by - Verified Customer September 18, 2017

Highly recommended

by - Verified Customer September 14, 2017

Took my vehicle in for an oil change, like I have several times before, and Marty and all of the techs were honest, quick, and even washed the car before I picked it up. As long as I am in this area, I will not hesitate to take my vehicle to Baltimore Bimmer. Thanks!!!!

by - Verified Customer September 13, 2017

Quality, competent service

by - Verified Customer September 10, 2017

Excellent service!

by - Verified Customer August 31, 2017

Josh was able to expertly troubleshoot a VANOS problem that has been plaguing me for the last month. He explained and pointed out all the parts that could be the cause of the issue and the last item that he tested turned out to be the culprit.

by - Verified Customer August 30, 2017

The service was such that I would recommend it to anyone and everyone. Good job.

by - Verified Customer August 27, 2017

Awesome

by - Verified Customer August 27, 2017

Would not recommend.

Reply from Baltimore Bimmer – by Baltimore Bimmer September 12, 2017

Tony, we are sorry you are not happy with your visit to Baltimore Bimmer. We do not use customer supplied parts. We made an exception one time for you. We are a Bosch Service Center and as part of our contract to keep our nation wide warranty of 24 months/24k miles we need to follow those rules in our contract. We also followed up with your vehicle and found out that our diagnosis was correct. We wish you the best in the future.

by - Verified Customer August 27, 2017

I still have more work to be done. It was explained to me what was needed, and I scheduled the work for very soon. I'm confident I will receive excellent results!

8 verified customers did not leave comments but provided these ratings:
by Jacqueline, Rashad, Clarence, Chris, Kevin
by 1 verified reviewer
by Joseph
by Mary
by - Verified Customer August 24, 2017

Love the experience

by - Verified Customer August 24, 2017

Bad experience ever!They made me pay for what I was not supposed to pay for,they made a wrong diagnosis, I paid for their mistake.The exact problem I had when I bought the car, is what I still have within 5 days, got the car on the 25th and the problem started again yesterday 30th,I only drove that car to school once and to church once, I hardly go out.Will take my car to people who know what they are doing.My first experience was as bad as the last one.My first day,they said I had to buy a battery for them to diagnose the problem with my car which I did, but they are not competent enough to see things, Am done with u guy.Take my name of your email list or Phone list, Never send me a mail again.Never!

Reply from Baltimore Bimmer – by Baltimore Bimmer September 08, 2017

Hello Remi, we are sorry your are not satisfied with your experience at Baltimore Bimmer. That being said you are talking about 2 different services you had. You needed a battery when you came in back on 7/7/17 because your battery was very old and died while we were trying to scan your vehicle. Your had the original battery in the vehicle for a 2008 model. That means your battery was 9 years old, most batteries only last about 4 to 6 years.

About your second issue which occurred on 8/24/17 you drove your vehicle for a long time while it was leaking coolant, when you brought it to us you had a broken coolant hose that ran from the cylinder head to the thermostat. We replaced it and then re pressure checked the system and there were no further leaks at that time. You then came back 5 days later due to another coolant leak from your coolant expansion tank. We explained to you that because you drove the car around while it was leaking coolant and overheating that we can not predict what parts are going to fail on the cooling system in the future, and you would not except that for an answer. When you drive with low coolant you allow steam into the cooling system which will damage the plastic coolant components of your BMW on the INSIDE. We do not have x-ray vision to see what you could have weakened by allowing the car to overheat for several days prior to you bringing us the vehicle for a coolant repair. You then wanted us to pay for a repair that your negligence in dealing with caused to happen. I truly am sorry you are not happy, but we took the correct steps and provided photo evidence of what was broken on both occasions.

by - Verified Customer August 21, 2017

Marty was very helpful and professional from the very beginning of our interaction. I was very pleased with Baltimore Bimmer.

by - Verified Customer August 10, 2017

Best BMW shop I have seen in 25 years of owning BMW s

by - Verified Customer August 03, 2017

I'm satisfied with the repairs that were done.

by - Verified Customer August 02, 2017

I was very pleased with the service

by - Verified Customer July 30, 2017

Glad they got my car back in good shape. However I wish it was ready on the date promised.

by - Verified Customer July 27, 2017

Look no further than Baltimore Bimmer for your car maintenance and repair needs. I have never been so impressed with a car maintenance and repair shop before. Josh and his team are truly specialists at what they do. They treated me very well, gave me a great price on the work I needed (much better than I would have gotten at a dealer), and my car felt and looked like new when it was done. They are up front and honest, and won't try to sell you things you don't need. I couldn't ask for more, and will definitely be back. 5/5 stars.

by - Verified Customer July 19, 2017

Courteous and knowledgeable

by - Verified Customer July 19, 2017

My brake pads on my SUV to be replaced but since I have extra brake pads and rotor, Marty drove me home to pick the parts and just wait at home until my car is finished. Then he again picked me up at home to get my car!! Excellent Service.

8 verified customers did not leave comments but provided these ratings:
by Jacqueline, Rashad, Clarence, Chris, Kevin
by 1 verified reviewer
by Joseph
by Mary
by - Verified Customer July 17, 2017

Family oriented experience.

by - Verified Customer July 17, 2017

Fantastic work my friends. My X3 drives like a Beast! See you guys in a few weeks to finish the other work.

by - Verified Customer July 12, 2017

Great service.

by - Verified Customer July 06, 2017

I love the digital writeups. Very friendly and helpful service, they are honest about what needs to be done and what can wait.

by - Verified Customer July 05, 2017

Marty and his team were great to work with.

by - Verified Customer June 29, 2017

Very friendly and respectful! My car was ready before the scheduled time. Thanks.

by - Verified Customer June 29, 2017

Great experience as usual. You guys are the best. Only place I'll go.

by - Verified Customer June 28, 2017

The service is top notch. Same type of quality you get at a BMW dealership but less expensive.

by - Verified Customer June 18, 2017

Service was professional and workmanship outstanding.

by - Verified Customer June 13, 2017

Great communication.

8 verified customers did not leave comments but provided these ratings:
by Jacqueline, Rashad, Clarence, Chris, Kevin
by 1 verified reviewer
by Joseph
by Mary
by - Verified Customer June 13, 2017

Good. I loved it.

by - Verified Customer June 08, 2017

The team at Baltimore Bimmer was patient with me, as a first-time BMW buyer (used, at that). Marty explained what needed done now and what could wait. He also explained potential issues that all BMWs have as they age so that I could prepare myself - both emotionally and financially. They built great trust.

by - Verified Customer June 08, 2017

We had a good experience with a Baltimore Bimmer and would take my car back there anytime.

by - Verified Customer June 04, 2017

Friendly and informative service. Lots of info of what was going on and why recommendations were being made.

by - Verified Customer June 01, 2017

Great, fast service. Josh and the shop had great communication with me. Will surely be coming back

by - Verified Customer May 29, 2017

Great experience!

by - Verified Customer May 25, 2017

I found out not all BMW dealers automatically replace the rotors with the pads

by - Verified Customer May 24, 2017

Good experience. Baltimore Bimmer has a good group of knowledgeable guys

by - Verified Customer May 17, 2017

Excellent service

by - Verified Customer May 17, 2017

Marty and Josh are always so knowledgeable and really take their time explaining what work needs to be done. The prices are great and the work is always done correctly and on time

8 verified customers did not leave comments but provided these ratings:
by Jacqueline, Rashad, Clarence, Chris, Kevin
by 1 verified reviewer
by Joseph
by Mary
by - Verified Customer May 01, 2017

I was recommended to your shop by several customers. Finally decided to use your service and was happy with the overall experience. I would definitely recommend.

by - Verified Customer April 27, 2017

Great. Customer service

by - Verified Customer April 23, 2017

It is hard to find a mechanic that you can trust. Josh and his staff are terrific!

by - Verified Customer April 23, 2017

Marty and Josh and the crew were great. Trusted whatever they had to do. Vehicle was nice and clean and had a nice smooth finish when I got it back. Well done.

by - Verified Customer April 19, 2017

Steering wheel was put on incorrectly but was fixed quickly after.

by - Verified Customer April 17, 2017

It went very well.

by - Verified Customer April 13, 2017

Very friendly and competent staff, however there were some minor dark smudges on the door leather and walnut medium (walnut blasting service was performed) was all over the top of the motor.

by - Verified Customer April 12, 2017

My experience at Baltimore Bimmer was outstanding. Marty was very professional. The detailed report was phenomenal. After my car was repaired, they performed a curtesy wash as well. Simply the best auto service I have ever experienced!!!

by - Verified Customer April 10, 2017

I had a great overall experience with tge company. I will for certain bring my car back for future repairs and maintenance.

by - Verified Customer April 09, 2017

Very trust worthy crew & professinal.

8 verified customers did not leave comments but provided these ratings:
by Jacqueline, Rashad, Clarence, Chris, Kevin
by 1 verified reviewer
by Joseph
by Mary
by - Verified Customer April 05, 2017

I had a great experience

by - Verified Customer April 04, 2017

Great.

by - Verified Customer March 30, 2017

Thanks for figuring out the problem and getting me back on the road.

by - Verified Customer March 23, 2017

the overall experience was good

by - Verified Customer March 16, 2017

Baltimore Bimmer is the 'ultimate' service machine. Friendly, knowledgeable staff who enjoy their work and it shows!!

by - Verified Customer March 16, 2017

Great experience, will definitely return.

by - Verified Customer March 15, 2017

Friendly, polite and professional!

by - Verified Customer March 05, 2017

They are nice people who respect the customer and provide great service with relatively decent prices.

by - Verified Customer February 28, 2017

Overall the service rendered for my vehicle was satisfactory.

by - Verified Customer February 28, 2017

Very decent.

8 verified customers did not leave comments but provided these ratings:
by Jacqueline, Rashad, Clarence, Chris, Kevin
by 1 verified reviewer
by Joseph
by Mary
by - Verified Customer February 28, 2017

First time going to Baltimore Bimmer & I will definitely be coming back!

by - Verified Customer February 23, 2017

Great.

by - Verified Customer February 22, 2017

Great work.

by - Verified Customer February 19, 2017

I was in a bit of a hurry and u got me out on time. Car ran great, looked great,thanks

by - Verified Customer February 16, 2017

I always felt that I was treated professionally and fairly. They run a good shop.

by - Verified Customer February 08, 2017

Thank you!

by - Verified Customer February 08, 2017

My experience was pleasant. Marty was nice and knowledgeable.

by - Verified Customer February 02, 2017

All good

by - Verified Customer January 29, 2017

good work

by - Verified Customer January 26, 2017

My problem was diagnosed and repairs were completed very quickly, and on short notice. Everything was fully explained, less expensive than I expected, and they even offered to wash the car. Excellent service.

8 verified customers did not leave comments but provided these ratings:
by Jacqueline, Rashad, Clarence, Chris, Kevin
by 1 verified reviewer
by Joseph
by Mary
by - Verified Customer January 24, 2017

Very professional and efficient

by - Verified Customer January 24, 2017

I love the customer service and work. A+

by - Verified Customer January 19, 2017

Great customer service, from the front desk to the back.

by - Verified Customer January 17, 2017

Marty was great the whole place was fantastic!

by - Verified Customer January 16, 2017

The service is better than the BMW service centers!

by - Verified Customer January 12, 2017

Great

by - Verified Customer January 12, 2017

Great service as always!

by - Verified Customer January 12, 2017

They do great work on all cars not just Bimmers.

by - Verified Customer January 11, 2017

Marty and everyone else were extremely professional

by - Verified Customer January 09, 2017

Staff identified the problem and rapidly resolved the issue

8 verified customers did not leave comments but provided these ratings:
by Jacqueline, Rashad, Clarence, Chris, Kevin
by 1 verified reviewer
by Joseph
by Mary
by - Verified Customer January 04, 2017

Very good customer service and very knowledgeable technicians

by - Verified Customer January 03, 2017

I liked inspection report and diagnostic report with pictures.

by - Verified Customer January 03, 2017

Friendly customer service...quality work

by - Verified Customer January 01, 2017

Great service at a great price! Staff was friendly and professional and explained everything clearly throughout the entire process. This is definitely my new shop!

by - Verified Customer December 22, 2016

Always greeted by first name, treated with respect. All services fully explained and why it's needed. They do excellent work and always get my car finished in record time.

by - Verified Customer December 15, 2016

Very respectable group of guys.

by - Verified Customer December 13, 2016

Josh and Marty are great ....very informative and they keep the customer informed. Great Job Guys!!!!

by - Verified Customer December 12, 2016

Great experience at Baltimore Bimmer. No pressure for additional work. Marty and the staff know the cars well and treat customers like family.

by - Verified Customer December 06, 2016

I love this shop, the mechanics are great and the guy at the front desk is so knowledgeable and really explains everything in detail about your car. The people here are always so happy and friendly. I think this is as close as you can get to professionalism from a non dealer shop and they actually beat dealer repair prices too. Double win! I would recommend Baltimore Bimmer to anyone, no questions!!!

by - Verified Customer December 04, 2016

They did an excellent job at diagnosing the problem and worked with me to reduce the cost of repairs as much as possible.

8 verified customers did not leave comments but provided these ratings:
by Jacqueline, Rashad, Clarence, Chris, Kevin
by 1 verified reviewer
by Joseph
by Mary
by - Verified Customer November 30, 2016

The service was excellent once again. Marty is the best!

by - Verified Customer November 30, 2016

Repairs and upcoming maintenance needed was explained in detail. Great customer service.

by - Verified Customer November 30, 2016

Baltimore Bimmer continues to set the standard for car repairs... I have and will continue to recommend them to anyone who has a need as they workmanship, accountability and customer service beats expectations.

by - Verified Customer November 29, 2016

Although the prices were a little high, the quality of the work was excellent and customer service was above expectations. I will return for additional service because I know the job will be done correctly.

by - Verified Customer November 27, 2016

The shop is very professional and personable. They strive hard to ensure that you are satisfied with the work performed without trying to push unneeded repairs. They are by far better than going to the dealership.

by - Verified Customer November 22, 2016

I would use again.

by - Verified Customer November 21, 2016

Appreciated the honest assessment of repair timeline.

by - Verified Customer November 17, 2016

This business exceeded my expectations.

by - Verified Customer November 15, 2016

I was extremely pleased with my first Baltimore Bimmer experience. Marty and Dylan did an awesome job. Mr Joshua Johnson should be very proud of his employees. Job well done, my car rides like it's brand new.

by - Verified Customer November 13, 2016

Great service. They take the time to explain everything that's being done to the vehicle and why is needed. All in a timely manner.

8 verified customers did not leave comments but provided these ratings:
by Jacqueline, Rashad, Clarence, Chris, Kevin
by 1 verified reviewer
by Joseph
by Mary
by - Verified Customer November 03, 2016

Nice staff, they explained everything and did a good job. No pressure felt from staff.

by - Verified Customer October 18, 2016

Very good.

by - Verified Customer October 13, 2016

Excellent service, honest, and trustworthy.

by - Verified Customer October 09, 2016

Very good.

by - Verified Customer October 09, 2016

Excellent service.

by - Verified Customer October 06, 2016

The people were friendly and very had a huge knowledge of my Mini Cooper and the BMW brand.

by - Verified Customer October 05, 2016

Took our E34 in for alignment. Came back driving straight & cleaner than when we left it.

by - Verified Customer October 02, 2016

Extremely satisfied with quality of work and price.

by September 27, 2016

Good service.

by - Verified Customer September 26, 2016

Great! Friendly! Will get the job done and at a fair price!

8 verified customers did not leave comments but provided these ratings:
by Jacqueline, Rashad, Clarence, Chris, Kevin
by 1 verified reviewer
by Joseph
by Mary
by - Verified Customer September 22, 2016

Great staff and knowledgeable. Priced less than dealer.

by - Verified Customer September 20, 2016

Honest work done by honest people.

by - Verified Customer August 30, 2016

Quick and reasonable.

by - Verified Customer August 28, 2016

Honesty!!!!

by - Verified Customer August 25, 2016

A little delay but overall good.

by - Verified Customer August 23, 2016

Great service. Vehicle was inspected and I was informed of all issues. Repairs were costly but I wouldn't trust my BMW to a back alley mechanic.

by August 21, 2016

Pretty swell.

by - Verified Customer August 17, 2016

The service here is very professional, quick and efficient.

by - Verified Customer August 11, 2016

Customer service was nice and provided vast information about my vehicle and gave a good estimate and price as well as turn around time.

by - Verified Customer August 10, 2016

Happy with service. Had brake work done and faulty sensor replaced ( broken wire on traction control sensor). However, after brake work the dash brake pad warning light still on. I did get a call informing me they did not have time at end of day when I picked it up to find reason for that brake pad warning light. I assume next time I come in for service will find reason and or fix in a fair manner.

8 verified customers did not leave comments but provided these ratings:
by Jacqueline, Rashad, Clarence, Chris, Kevin
by 1 verified reviewer
by Joseph
by Mary
by - Verified Customer August 09, 2016

Excellent customer service! Way better than dealer prices and took great care of my car.

by - Verified Customer July 28, 2016

Very honest mechanics. Came in because my car said to replace brakes. They took the time to actually measure them and let me know the sensor was off and I still had several thousand miles of wear left.

by - Verified Customer July 28, 2016

Very knowledgeable, professional, and courteous.

by July 20, 2016

Brought my car in for two items, one of which was completely forgotten about. My back window was getting stuck down, when I was told my car was ready I asked if they checked the window, I was told they had. When I picked up my car the window got stuck in the down position the first time I tested it. Very inconvenient because I drive out of my way to see these guys.

by - Verified Customer July 20, 2016

Great attention to detail.

by - Verified Customer July 17, 2016

The people are consistently friendly and knowledgeable. If you don't need the service or don't need it right away, they give you an informed estimate as to how long you can wait.

by - Verified Customer July 14, 2016

Service was fine, communication was an issue. After being told I needed a new gas cap and would be available in a couple of hours it was a no show. Apparently it was my responsibility to tell the front desk to order, not the mechanic's? After the gas cap arrived, my second trip to the shop that day, it was the wrong part. Correct part order to be available following week, upon my arrival. 2nd trip, the shop had returned it. Reordered, to be picked up in another week. Part arrived, I received it on my 3rd trip. To compensate for all this the provided with new BMW emblems for my Z3.

by - Verified Customer July 13, 2016

Service was done as requested. My questions were answered in terms I could understand. Service advisor was friendly and courteous.

by - Verified Customer July 13, 2016

Excellent customer service! Really personable shop. They treat you like family and not just another number. Very attentive and professional!

by - Verified Customer July 13, 2016

Great

8 verified customers did not leave comments but provided these ratings:
by Jacqueline, Rashad, Clarence, Chris, Kevin
by 1 verified reviewer
by Joseph
by Mary
by - Verified Customer July 13, 2016

Repairs were made as promised and, except for a delay because of the shipment of an incorrect part, done in a timely manner.

by - Verified Customer July 12, 2016

Excellent service.

by - Verified Customer July 07, 2016

Great service!

by - Verified Customer June 19, 2016

Great!

by - Verified Customer June 16, 2016

Very nice guys i would recommend they let you walk into work areas to view equipment andor things reguarding your repairs and they fixed my car in a decent amount of time

by - Verified Customer June 15, 2016

Staff is pleasant, pricing was explained; work was completed to my satisfaction. A complimentary car wash was also given!

by - Verified Customer June 15, 2016

Competitive pricing. Very professional and explained everything well prior to doing any work. Very timely.

by - Verified Customer June 15, 2016

The service was great.

by - Verified Customer June 15, 2016

My vehicle sat unused for 3 years, however they were able to revive it entirely very pleased with work.

by - Verified Customer June 14, 2016

I was pleased with the service.

8 verified customers did not leave comments but provided these ratings:
by Jacqueline, Rashad, Clarence, Chris, Kevin
by 1 verified reviewer
by Joseph
by Mary
by - Verified Customer June 14, 2016

I called in the morning, had my car seen and taken care of while I waited and it was a lot less than I expected!

by - Verified Customer June 13, 2016

Staff is very customer oriented and accommodating! A very friendly atmosphere.

by - Verified Customer June 09, 2016

It was my first visit to Bimmer and had belts and oil changed on vehicle. My car was completed and when received it was very clean and presented nicely.

by - Verified Customer June 09, 2016

The service was outstanding as always.

by - Verified Customer June 07, 2016

It's great. They are honest, reasonable and they really know their stuff. Plus they are friendly!

by - Verified Customer June 06, 2016

Always great service.

by June 05, 2016

Had routine maintenance performed and requested two problems be looked into: tire rubbing noise and occasional lack of power on acceleration below 60 mph. Staff was friendly and engaging. Services performed were good, but they could not definitively identify causes for either problem. Leads me to question level of expertise on some things.

by - Verified Customer June 02, 2016

Marty and the gang provide outstanding value. I've had oil changes and tires installed. They do a great job, provide great feedback on status for future maintenance, and the car is always spotless when I get it back. Outstanding service.

by - Verified Customer May 31, 2016

Excellent service and communication.

by - Verified Customer May 31, 2016

They're the best.

8 verified customers did not leave comments but provided these ratings:
by Jacqueline, Rashad, Clarence, Chris, Kevin
by 1 verified reviewer
by Joseph
by Mary
by - Verified Customer May 31, 2016

Scheduled an appointment for services recommended. Service was completed in a timely manner with friendly service. Josh and Marty are great, friendly and informative. They never make me feel like I'm being a worrywart or a nuisance.

by - Verified Customer May 26, 2016

Marty is the best!! He always get me in and out with a fair, firm price.

by - Verified Customer May 26, 2016

Very excellent work. The employees are very friendly and they explain everything to a T.

by May 25, 2016

Good oil change and customer inspection of vehicle.

by - Verified Customer May 24, 2016

Everyone there is very helpful; they tell you exactly what your car needs and quote a fair price. The work is always done exceptionally well and on time.

by May 24, 2016

My last experience was great. They took good care of my vehicle and the customer service was great. I especially like how they explained the work they were doing to my vehicle in a way that made it easier for me to understand.

by - Verified Customer May 23, 2016

Very professional.

by - Verified Customer May 23, 2016

Little pricey. Charged $600 for DISA valve replacement, which is a pretty simple replacement. You can get OEM for around 200, and it only takes about 20 minutes to install.

by - Verified Customer May 22, 2016

Great people here! Very likely to return for service in the future.

by - Verified Customer February 08, 2016

The shop have been servicing my car for a long time now and I have no complains. The owner and his tech team explains to you in simple terms what service you need. They give you a free car wash after service.

8 verified customers did not leave comments but provided these ratings:
by Jacqueline, Rashad, Clarence, Chris, Kevin
by 1 verified reviewer
by Joseph
by Mary
by - Verified Customer January 31, 2016

Once you talk with them, you realize you are dealing with honest people...a rarity in that field of work.

by - Verified Customer January 28, 2016

I like it when someone tells you that your car will be done at a certain time and they deliver , Baltimore Bimmer did that.

by - Verified Customer January 28, 2016

I was very satisfied with the service and with the people.

by - Verified Customer January 26, 2016

Great service fair prices. Great group over there.

by - Verified Customer January 17, 2016

You provide great service.

by - Verified Customer January 11, 2016

Easy appointment, fair price. Quick, comprehensive oil service for my BMW.

by January 07, 2016

I Have recommended you to several friends.

by - Verified Customer January 04, 2016

Everybody is very friendly and provided quality work.

by - Verified Customer December 28, 2015

Honest and quality service.

by - Verified Customer December 28, 2015

I had the good luck to be driving on a road when I was caught in a flash flood. My 2007 BMW 525i was under water up to the windshield. Of course, this caused all kinds of issues. They evaluated the vehicle and openly and fairly only fixed the true problems. The cost of the repair was minimal. I have had my car back for 2 months now and it is running great.

8 verified customers did not leave comments but provided these ratings:
by Jacqueline, Rashad, Clarence, Chris, Kevin
by 1 verified reviewer
by Joseph
by Mary
by - Verified Customer December 21, 2015

Everyone was very, very nice (Mart and Josh are very kind), but my BMW still leaks and I've had it back to them twice.

by - Verified Customer December 09, 2015

Josh, Marty and the crew are knowledgeable, efficient and honest.

by - Verified Customer December 03, 2015

They were awesome with explanation of the work and also good human beings.

by - Verified Customer December 03, 2015

Exceptional service.

by - Verified Customer November 24, 2015

Good customer service and they were honest.

by - Verified Customer November 19, 2015

Some prices are good and some are not.

by - Verified Customer November 17, 2015

These guys eat and sleep BMW's........

by - Verified Customer November 04, 2015

Excellent customer service and experienced mechanics.

by - Verified Customer October 28, 2015

Nice and pleasant customer service.

by - Verified Customer October 26, 2015

Very friendly and helpful staff, always!

8 verified customers did not leave comments but provided these ratings:
by Jacqueline, Rashad, Clarence, Chris, Kevin
by 1 verified reviewer
by Joseph
by Mary
by - Verified Customer October 15, 2015

I like their customer service and honesty.

by - Verified Customer October 07, 2015

Good customer service.

by - Verified Customer September 28, 2015

Pleasant and friendly Customer Service! Knowledgeable and considerate as well!

by - Verified Customer August 23, 2015

Just very good service.

8 verified customers did not leave comments but provided these ratings:
by Jacqueline, Rashad, Clarence, Chris, Kevin
by 1 verified reviewer
by Joseph
by Mary

RepairPal Scorecard
93
OVERALL QUALITY SCORE

12
month
Nationwide
warranty
12
month
Local
warranty
TECHNICAL ABILITY
97
TOOLS & EQUIPMENT
95
CUSTOMER SERVICE
94
CUSTOMER AMENITIES
91

Baltimore Bimmer has been serving the local area since 2010, working all makes and models with special training for BMW vehicles. This team of automotive professionals is very experienced and takes the time to attend regular training to help ensure your vehicle is repaired correctly the first time. This training, coupled with the necessary automotive tools and computer diagnostic equipment enable this location to provide repairs ranging from check engine light diagnoses and repairs to minor and major mechanical repairs, as well as your scheduled maintenance needs. For your peace of mind, they back their work with a 12-month / 12,000-mile warranty. Our unbiased review of their most recent customers revealed they not only do a great job taking care of your car, they also excel at customer service as well. This team was described as “excellent”, “awesome”, “knowledgeable”, “honest”, and "friendly".


Details

SPECIALTIES

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair
+ More

AMENITIES

  • Car Wash
  • Coffee
  • Financing
  • Gas/Diesel
  • Heated Waiting Room
  • Military Discount
  • Parts/Accessories
  • Rental Car
  • Service Guarantee
  • Shopping Nearby
  • Towing
  • Warranty Accepted
  • Wireless Internet
+ More

AFFILIATIONS

  • Bosch Service Network

MESSAGE FROM THE SHOP

We are Baltimore’s Best Independent BMW repair shop. We exist to provide you the level of service you expect from a BMW service center. You, THE CUSTOMER, are our #1 Priority. When you walk through our doors, unlike the dealership, you become one of the family. When your BMW starts giving you problems, you want the best mechanics available. Here you find just that. We have the most up to date diagnostic equipment needed to service your BMW to dealership standards at Lower Prices!
We reset service lights when service is performed and use BMW specific hardware and software to diagnose and repair your BMW to factory standards.

We only use quality parts. We only provide quality service. We bring honesty and quality to the marketplace and pride ourselves on maintaining a reputation of a shop the community can rely on. We also wash your vehicle after your service to add the finishing touch to your service experience.

MAKES WE SERVE

  • Audi
  • BMW
  • FIAT
  • Jaguar
  • Land Rover
  • Mercedes-Benz
  • Mini
  • Porsche
  • Saab
  • Smart
  • Volkswagen
  • Volvo
+ More
Question Answered by Baltimore Bimmer
Just trying to find out how many knock sen...
There are 4 sensors, however, each bank has the two sensors on the same harness. So if you're ordering the sensors, you'll need the two part numbers and you'll be ordering 2 parts. You will need to remove the intake manifold to facilitate this repair. If you need help or have any questions, please don't hesitate to call us. 410-866-5440.
Hope this helped!

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