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Automotive Excellence

RepairPal Certified Shop in Rohnert Park

Automotive Excellence

557 Verified Reviews
(707) 343-9858
35 Executive Ave #3
Rohnert Park, CA 94928 USA
"Automotive Excellence is exactly that! The service is outstanding, the best anywhere that I know of!"
— Sandy, a Verified Customer
Hours
Su-M
Closed
T-F
8:00am to 5:00pm
S
8:00am to 2:00pm
Auto Repair Experience
  • Dave & Terri Erickson, Owners
  • Established 1988
  • 2 Auto Repair Mechanics on Staff
  • 2 ASE Certified Auto Technicians
  • 55 Years of Car Repair Experience
Automotive Excellence Reviews
557 Ratings
Displaying 1 - 15 of 539reviews
Macey
09/09/19
Verified Customer
Knowledgable, kind, and easy to communicate with!
Shayna
09/06/19
Verified Customer
Felt like help from a friend
Jessica
08/29/19
Verified Customer
Friendly staff, all my questions were answered and my car was ready earlier than expected.
Patrick
08/21/19
Verified Customer
Really nice people sand good service
Kim
08/21/19
Verified Customer
Excellent service as always!
Shirley
08/16/19
Verified Customer
Very pleasant staff and satisfied all my concerns for my vehicle and cost of maintenance. The service was impeccable.
Alex
08/16/19
Verified Customer
Automotive excellence provided excellent customer service !! The office is kind, helpful and patient! They were honest and forthcoming about the work that needed to be done!
Amber
08/14/19
Verified Customer
Such a friendly shop!!! From the minute I pulled up to the time I left, I was greeted by every employee I ran into. They even made my dog feel at home while my vehicle was being worked on. Such a great positive place were you won't be taken advantage of or riped off.
Francis
08/14/19
Verified Customer
They were very professional and easy to work with! Resolved the problem
Cherri
08/06/19
Verified Customer
Honest and competent. Small comment: I overheard the receptionist talking about a customer, it wasn't a super-terrible thing that she said, but I would not make those comments when other customers are in the waiting area and can hear her. The rest of the staff was over-the-top exceptional!
Becky
08/05/19
Verified Customer
These folks are just the best. Extremely knowledgeable and reasonably priced. They do what they say, they tell you what you need, they really want to be helpful. Highly recommended.
Bob
08/02/19
Verified Customer
I will return.
Tim
07/31/19
Verified Customer
Very honest, fair, straight forward, and friendly. Shop does not try and up-sell you on work that is not needed. Keep up the good work!
Leslie
07/29/19
Verified Customer
Very professional, thorough and competent. Super find to work on my Scion. Planning to refer my daughter here.
Jon
07/29/19
Verified Customer
Always reliable, fair, and friendly!
RepairPal Scorecard
94
Overall Quality Score
24-month / 24,000-mile warranty
Technical Ability
99
Tools & Equipment
90
Customer Service
95
Customer Amenities
97
Automotive Excellence is a family owned and operated automotive service facility, located in Rohnert Park. They have been proudly serving the local community for over 28 years. Our unbiased review of their most recent customer revealed a team of experienced professionals who are described as friendly, accommodating, helpful, professional, and fair. Not only is their customer service above average, the quality of their staff also exceeds our expectations. This is a team of professionals who work hard to stay current on the latest technology. This experience, coupled with their ongoing training, plus the right tools and equipment make this RepairPal Certified shop a great choice for your automotive needs. They are capable of repairs that range from check engine light diagnosis and repair, to minor and major mechanical repairs, as well as your scheduled maintenance needs. This work is backed by a 24-month / 24,000-mile warranty for your peace of mind. Local shuttle, loaner cars, rental vehicles, Saturday hours, and very clean customer waiting area with wireless Internet are available for your convenience.
Details
Message From the Shop
Automotive Excellence is a family owned and operated auto repair service center located in central Rohnert Park a few blocks away from City Center. We have proudly serviced Honda, Acura, Toyota, and Lexus owners in Sonoma, Napa, and Marin counties since 1988. Since starting off as a “one man shop”, Automotive Excellence has gained an outstanding reputation. We’re known for providing our customers with superior mechanical work backed with honesty and integrity. Excellent, friendly customer service and satisfaction are the keys to our success. We’re a full-service auto repair shop taking care of vehicles, from their first oil and filter change and services, to complete diagnostics, to more complicated engine and transmission repairs. Own a hybrid? We can service and maintain it as well! In fact, we gladly service all makes and models of japanese cars.
Specialities
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belt
Amenities
  • Early Bird Dropoff
  • Loaner Car
  • Open Saturday
  • Open Weekends
  • Rental Car
  • Service Guarantee
  • Shopping Nearby
  • Shuttle
  • Wireless Internet
Makes We Serve
  • Acura
  • Honda
  • Hyundai
  • Infiniti
  • Kia
  • Lexus
  • Mazda
  • Mitsubishi
  • Nissan
  • Scion
  • Subaru
  • Toyota
Affiliations
  • iATN
Map
Get Directions to Automotive Excellence
What verified customers have to say about Automotive Excellence
Would recommend to a friend
95%
Car was ready when promised
97%
Did not feel sales pressure
99%
Car was fixed correctly the first time
97%
Customer was treated respectfully
98%
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