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Charles Automotive & Tire

RepairPal Certified Shop in Rockville

Charles Automotive & Tire

16 Verified Reviews
(301) 888-5347
12122 Nebel St
Rockville, MD 20852 USA
"Honest and fair priced."
— Siqiam, a Verified Customer
Hours
Su
Closed
M-F
8:00am to 5:00pm
S
Closed
Auto Repair Experience
  • Gary Mendelson, Owner
  • Established 2007
  • 3 Auto Repair Mechanics on Staff
  • 47 Years of Car Repair Experience
Charles Automotive & Tire Reviews
16 Ratings
5
(11)
4
(5)
3
(0)
2
(0)
1
(0)
Displaying 1 - 15 of 16reviews
Siqiam
12/16/18
Verified Customer
Honest and fair priced.
Reply from Charles Automotive & Tire
by Charles Automotive and Tire, March 07, 2019

Hey Siqiam, thanks for your recent visit with your 2010 Acura MDX.! I'm glad we could help, give us a call for any future repairs!

Yona
01/10/19
Verified Customer
This garage and his owner went above and beyond to help me with getting my car in excellent condition, I will recommend them any time.
Reply from Charles Automotive & Tire
by Charles Automotive and Tire, March 07, 2019

Thank you Yona. You know we'll also take care of you and your 2013 Hyundai Elantra Limited.

Ian
01/07/19
Verified Customer
Standard maintenance.
Reply from Charles Automotive & Tire
by Charles Automotive and Tire, March 08, 2019

Ian, thank you for the nice review. We look forward to helping you keep your Toyota Tacoma on the road for a long time.

Richard
01/03/19
Verified Customer
Staff always professional. With WiFi and waiting room getting repairs there is convenient. Car rarely breaks down so they must be doing something right.
Reply from Charles Automotive & Tire
by Charles Automotive and Tire, March 12, 2019

Thank you Richard, that's always one goal accomplished. Keep the car from breaking down. We'll keep taking good care of your Toyota Sienna. Make sure it stay on the road another 10 years.

Ralph
01/27/19
Verified Customer
As always, everything needed to be done was completed as expected.
Reply from Charles Automotive & Tire
by Charles Automotive and Tire, March 12, 2019

Ralph, thank for the kind works. We've be taking care of the your Honda Accord for some time. Looking forward to helping you maintain it well into the future.

Elaine
01/24/19
Verified Customer
As usual, I am more than pleased by the quality of the work, the honesty and the personal feeling of caring people. And I've been coming for many years!
Reply from Charles Automotive & Tire
by Charles Automotive and Tire, March 12, 2019

Elaine, you're one of our favorite clients. Always so nice to us. Your Toyota Camry is perfect, with some help from us. Thanks again.

Samuel
01/16/19
Verified Customer
My most recent experience went very well. It was an oil change and was done in less than an hour. They made suggestions for additional work but did not push when I asked if it had to be done immediately.
Reply from Charles Automotive & Tire
by Charles Automotive and Tire, March 12, 2019

Samuel, thank you for the nice review. When we perform an oil change, we always take a look at all the major components. If something needs attention, we'll let you know. We'll help keep your 2004 Honda Civic on road. Thanks again!

Robert
02/17/19
Verified Customer
Very good.
Jessica
12/17/18
Verified Customer
Great service always!
Anderson
12/18/18
Verified Customer
Very competent and honest shop. I highly recommend them!
George
02/17/19
Verified Customer
The staff has been always friendly, courteous and professional. My confidence in their capabilities and experience is very high, and I do not seek assistance from any other auto shop.
Jeffrey
01/01/19
Verified Customer
Friendly and honest staff.
Colin
12/05/18
Verified Customer
Reliable and knowledgeable. Will give me an honest appraisal of what work does or does not need to be done.
David
02/14/19
Verified Customer
Oil change and wiper replacements - accommodated my schedule and work done on schedule.
Jared
01/29/19
Verified Customer
Work was done fast and quality was great. As always, great communication and 100% trust that they are doing only what needs to be done, and at very fair rates.
RepairPal Scorecard
96
Overall Quality Score
Group 5 Created with Sketch.
36-month / Unlimited mile warranty
Technical Ability
97
Tools & Equipment
90
Customer Service
95
Customer Amenities
96
Charles Automotive & Tire was established in 2007 and has been providing Rockville and the surrounding area with quality automotive repairs ever since. This RepairPal Certified shop features a team of very experienced, highly trained technicians who are equipped with the tools and diagnostic equipment necessary to perform a wide range of repairs. These repairs can range from minor and major mechanical repairs, to tires and wheel alignment, to check engine light and computer diagnosis and repairs, as well as your scheduled maintenance needs. This work is backed by a 36-month / unlimited mile warranty for your peace of mind. Our survey of their recent customers revealed a group who enthusiastically describe the team here as “honest”, “friendly”, “professional”, “excellent”, and “knowledgeable”. Rental cars, early bird drop off, and a waiting area with wireless Internet are also available for your convenience.
Details
Message From the Shop
Whether you need a minor or major repair, the professionals at Charles Automotive & Tire are here to help. We offer complete, professional auto solutions including scheduled maintenance, auto repair, auto tires and more. Our auto technicians are experienced, knowledgeable and prepared to exceed your expectations. Get to Know Charles Automotive & Tire. Join the list of satisfied customers.
Specialities
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair
  • Windshield/Glass
Amenities
  • Car Delivery
  • Car Pickup/Dropoff
  • Child Friendly
  • Coffee
  • Early Bird Dropoff
  • Free Estimates
  • Free Multi-Point Safety Inspection
  • Gas/Diesel
  • Heated Waiting Room
  • Parts/Accessories
  • Rental Car
  • Se Habla Espanol
  • Service Guarantee
  • Shopping Nearby
  • Shuttle
  • Towing
  • Warranty Accepted
  • Wireless Internet
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Question Answered by Charles Automotive & Tire
Wheel Shakes While Dri VIN G on 2000 Toyota Solara
Could be a worn tire or could be a wheel out of balance. Have the alignment shop take a look.
Map
Get Directions to Charles Automotive & Tire
What verified customers have to say about Charles Automotive & Tire
Would recommend to a friend
97%
Did not feel sales pressure
90%
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