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Ferrel's Garage

RepairPal Certified Shop in Rochester

Ferrel's Garage

42 Verified Reviews
(585) 294-4950
365 University Ave
Rochester, NY 14607 USA
"They are very professional and know what they are doing. They always do their services quickly."
— Patty, a Verified Customer
Hours
Su
Closed
M-F
8:00am to 5:30pm
S
Closed
Auto Repair Experience
  • Clinton Ferrel, Owner
  • Established 1981
  • 4 Auto Repair Mechanics on Staff
  • 3 ASE Certified Auto Technicians
  • 140 Years of Car Repair Experience
Ferrel's Garage Reviews
42 Ratings
Displaying 1 - 15 of 42reviews
Dan
11/12/18
Verified Customer
Always top notch service and workmanship.
Barb
08/10/18
Verified Customer
Dealing with you is always a pleasure. I feel that my car and my families safety are in good hands.
Bruce
08/03/18
Verified Customer
excellent
Barbara
07/05/18
Verified Customer
As always the folks at Ferrel's were pleasant to deal with and provided excellent service. Thanks to them my 10-year old car is going strong!
Deb
06/22/18
Verified Customer
Great service, honest, reliable. A+
Janet
06/05/18
Verified Customer
Friendly, prompt, quality service
David
05/10/18
Verified Customer
I 'advertise' for Ferrel's Garage regularly.
Susan
04/13/18
Verified Customer
they always stand by their work,never any problems!!!
Dick
04/13/18
Verified Customer
I still keeping coming back.
Eryc
05/01/18
Verified Customer
Very professional service. Thank you.
Susan
04/05/18
Verified Customer
Always accommodating, efficient, honest and trustworthy. Great place!
Danielle
12/07/17
Verified Customer
I never feel pressured into getting extra work done and always feel the work needed is explained well to me.
Louise
10/03/17
Verified Customer
I answered based on ongoing service, not particular to the most recent. Thanks!
Patty
01/09/18
Verified Customer
They are very professional and know what they are doing. They always do their services quickly.
Evelyn
01/22/18
Verified Customer
They are wonderful I wouldn't think of going anywhere else.
Schedule an Appointment with Ferrel's Garage
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (585) 294-4950
Need an appointment for today? Call the shop directly at (585) 294-4950
RepairPal Scorecard
95
Overall Quality Score
Group 5 Created with Sketch.
18-month / 18,000-mile warranty
Technical Ability
99
Tools & Equipment
93
Customer Service
96
Customer Amenities
95
Ferrel's Garage has been serving the community of Rochester and the surrounding area since 1981. This RepairPal Certified shop strives to stay on top of the latest technologies and to be a leader in the local community by providing the highest level of automotive repair coupled with the best customer service. Our review of this shop revealed they are achieving this goal. Recent customers describe this shop as “excellent”, “reliable”, “fair”, “honest”, and “providing great value”. This location features a team of automotive professionals whose commitment to ongoing training and investment in tools and equipment helps make them capable of repairs ranging from tires and wheel alignment, to minor and major mechanical repairs, to check engine light diagnosis and repair, to state smog and safety inspections, as well as your scheduled maintenance needs. Repairs are covered by an 18-month / 18,000-mile warranty for your peace of mind. A local shuttle service, access to rental vehicles, early bird drop-off, and a waiting area with wireless Internet are also available for your convenience.
Details
Message From the Shop
At Ferrel's Garage, Inc. we strive to repair and maintain our customers vehicles with the highest quality of service. Our technicians are ASE certified and continually educated on the ever changing technology required to maintain today's vehicles. With our 5 service bays, we offer prompt, courteous auto repair and service. We have the latest equipment to provide you with expert computer diagnostics and auto repairs along with a variety of services that are instrumental to the health of your car. We are located in Rochester, NY and welcome commuters from the outlying area. We are a small family owned and operated Auto Repair Facility in Rochester New York. Our Philosophy is "The Customer is Number 1." Our staff is ASE certified and continually being educated on the latest auto makes and models, as well as the latest repair techniques and information, in order to provide our customers with the best service possible. We use all the latest up-to-date equipment to repair all vehicles from antique to contemporary, along with the products needed to keep your vehicle performing at its peak. We have been proudly servicing the Rochester areas auto repair needs since 1981. Come on in and see us. We'd love to help you keep the pride in your ride!
Specialities
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Smog/Emissions Testing
  • Timing Belts
  • Tire Sales/Repair
Amenities
  • Coffee
  • Early Bird Dropoff
  • Free Multi-Point Safety Inspection
  • Heated Waiting Room
  • Rental Car
  • Se Habla Espanol
  • Service Guarantee
  • Shuttle
  • Wireless Internet
Makes We Serve
  • Acura
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jeep
  • Kia
  • Lexus
  • Lincoln
  • Mazda
  • Mercury
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Ram
  • Saturn
  • Scion
  • Subaru
  • Suzuki
  • Toyota
Affiliations
  • ACDelco
  • Jasper
Map
Get Directions to Ferrel's Garage
Schedule an Appointment with Ferrel's Garage
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (585) 294-4950
Need an appointment for today? Call the shop directly at (585) 294-4950
What verified customers have to say about Ferrel's Garage
Would recommend to a friend
100%
Did not feel sales pressure
100%
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