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Joe's Auto & Tire

(507) 407-8195
592 Verified Reviews
OFFICE@JOESAUTOANDTIRE.COM

HOURS
07:00
18:00
http://purl.org/goodrelations/v1#Monday
07:00
18:00
http://purl.org/goodrelations/v1#Tuesday
07:00
18:00
http://purl.org/goodrelations/v1#Wednesday
07:00
18:00
http://purl.org/goodrelations/v1#Thursday
07:00
18:00
http://purl.org/goodrelations/v1#Friday
Su
Closed
M-F
7:00am to 6:00pm
S
Closed

ADDRESS

923 6th St NW
Rochester, MN 55901 USA

AUTO REPAIR EXPERIENCE

  • Jayson Engle, Owner
  • Established 2001
  • 5 Auto Repair Mechanics on Staff
  • 1 ASE Certified Auto Technician
  • 3 ASE Master Auto Technicians
  • 78 Years of Car Repair Experience

Joe's Auto & Tire Reviews

OVERALL RATING

592 Verified Reviews
5 stars
(366)
4 stars
(177)
3 stars
(29)
2 stars
(6)
1 star
(14)
by - Verified Customer January 10, 2018

The folks at Joes Auto Care were slammed with cars being worked on. I needed a headlight bulb replaced, because minutes before I was pulled over by the police because of a burned out headlight. I asked the officer where in the world would I get it done with the snow coming down heavily and everyone a week out for service. He told me take it to Joe's Auto Care! I did, and they somehow fit me in to their busy day. I'm very grateful for their kindness and professional care.

by - Verified Customer January 09, 2018

Everyone there was very knowledgeable about the work that was performed and great to work with.

by - Verified Customer January 09, 2018

Joe's was recommended to me by a friend and I was very happy she did. I felt Jason was very clear in explaining to me the difference in the tires that I was going to have put on my car. I feel he was very honest and pleasant to deal with.

by - Verified Customer January 09, 2018

Fixed what needed fixing

by - Verified Customer January 07, 2018

Very nice place, really appreciate the ride to and from work. Always helps me with prices and what really needs to be done. I would recommend them with no reservations

by - Verified Customer January 07, 2018

Joe's Auto did a great job fixing my truck, and they did it for almost half of what the dealership was going to charge.

by - Verified Customer January 07, 2018

I had a flat tire at 5:15 when it was 15 below zero. In a major pinch, your employees filled my tire with air, and when it didn't hold, put on my spare (after rotating so my spare was on the back instead of front) and got me taken care of. I bought 4 new tires without price shopping and will service my vehicles with you consitantly - great staff, great service, thank you!

by - Verified Customer January 04, 2018

Great service and nice people at Joe s auto

by - Verified Customer January 03, 2018

Smart and qualified people

by - Verified Customer January 02, 2018

Everything was great!

by - Verified Customer January 02, 2018

I just love them there it s the best place I ve been

by - Verified Customer December 28, 2017

Always good service!

by - Verified Customer December 28, 2017

Excellent customer service. The shop takes time to explain everything, their estimates for work done has always been accurate and they are very flexible with scheduling, drop-offs, and pick-ups

by - Verified Customer December 28, 2017

Matt and his co-workers treated me as an important customer, on time, and with a fair price.

by - Verified Customer December 27, 2017

Excellent customer service and repair, would return.

41 verified customers did not leave comments but provided these ratings:
by Thomas, Sean, Jeremy, Cindy, Christine, Jodene, Lorraine, Joe, David , Joe, Lauren, Michael, Nate, Paul, Steve, Connie, Charlie, Lee, Pete, Sarah, Kathy, Alex
by Erik, Jordan, Joe, Diana, Jeff, Simon, Kunal, Larry, Julie
by Jason, Dennis, Peter, Ben or Amelia, Sally or Craig
by Rebecca, Ashley, Dianna
by Jason
by Timothy
by - Verified Customer December 27, 2017

Thanks for your service.

by - Verified Customer December 27, 2017

The old '99 beater wagon, runs like a Top now!

by - Verified Customer December 27, 2017

The problem was never resolved with my truck but they went above and beyond in the attempt.

by - Verified Customer December 26, 2017

Had my oil changed. Friendly service with everything explained as to what was done and some recommendations for future repairs. I did not feel pressured and it was explained why the future recommendations were needed. Nothing was outrageous or unreasonable.

by - Verified Customer December 26, 2017

satisfied with work

by - Verified Customer December 26, 2017

Very satisfied with joe's

by - Verified Customer December 25, 2017

I had no heat on one of the coldest days of the year, so far. With no appointment, they got me in, and fixed the problem. I did have to wait a little, but it was because the technician wanted to see if any more heat could be gained. I really appreciated that. Well worth the wait.

by - Verified Customer December 25, 2017

Excellent service

by - Verified Customer December 25, 2017

Was told that I needed the motor pulled to have the rear mail seal replaced. When after visiting the dealership all I needed was an oil adapter! Absolutely nuts to be told that I needed my mother pulled and would be charged 10 hours of labor for unnecessary wor. NEVER AGAIN WILL I VISIT YOUR SHOP!

by - Verified Customer December 21, 2017

I appreciate the professionalism they have. They got my car repaired not only for why I initially took it in, but uncovered a busted wheel bearing that had not been noticed on routine oil changes elsewhere. This could have been catastrophic if not noticed.

41 verified customers did not leave comments but provided these ratings:
by Thomas, Sean, Jeremy, Cindy, Christine, Jodene, Lorraine, Joe, David , Joe, Lauren, Michael, Nate, Paul, Steve, Connie, Charlie, Lee, Pete, Sarah, Kathy, Alex
by Erik, Jordan, Joe, Diana, Jeff, Simon, Kunal, Larry, Julie
by Jason, Dennis, Peter, Ben or Amelia, Sally or Craig
by Rebecca, Ashley, Dianna
by Jason
by Timothy
by - Verified Customer December 21, 2017

Always the best

by - Verified Customer December 21, 2017

Promt service and problems fixed

by - Verified Customer December 17, 2017

Did a great job

by - Verified Customer December 17, 2017

Great Tire Install Job, fast efficient service.

by - Verified Customer December 14, 2017

great

by - Verified Customer December 14, 2017

So far the truck is riding better

by - Verified Customer December 13, 2017

Always a great experience- I'll be back as long as I live in the area. Thanks!

by - Verified Customer December 12, 2017

Excellent service and would recommend

by - Verified Customer December 11, 2017

The work performed was done as explained and staff was very easy to work with.

by - Verified Customer December 10, 2017

Very friendly. As a younger woman, I find shops 'talk down' to me, but the guys here were great. They treated me with respect and explained everything to me level of knowledge and understanding.

41 verified customers did not leave comments but provided these ratings:
by Thomas, Sean, Jeremy, Cindy, Christine, Jodene, Lorraine, Joe, David , Joe, Lauren, Michael, Nate, Paul, Steve, Connie, Charlie, Lee, Pete, Sarah, Kathy, Alex
by Erik, Jordan, Joe, Diana, Jeff, Simon, Kunal, Larry, Julie
by Jason, Dennis, Peter, Ben or Amelia, Sally or Craig
by Rebecca, Ashley, Dianna
by Jason
by Timothy
by - Verified Customer December 07, 2017

I had the best experience

by - Verified Customer December 07, 2017

They tried to charge me $300 an hour for labor to put in a radiator and double for parts. I told them to pull the van out. $1000 for a radiator and install? How disrespectful.

by - Verified Customer December 06, 2017

It was our first time at Joe's. My husband had shopped around for the best tire prices and you had them. Staff was very friendly. Shuttle staff were great!!

by - Verified Customer December 03, 2017

Great service.

by - Verified Customer December 03, 2017

The shop did a great job fixing my car. Very upfront about pricing and the length of time required to make the repairs.

I would definitely take my vehicle there again.

by - Verified Customer November 30, 2017

Trust them.

by - Verified Customer November 28, 2017

Great job. I needed lots of repairs and the price did surprise me....having said that, I am sure it was fair. Joe's does good work. Thank you.

by - Verified Customer November 28, 2017

they did an excellent job for me

by - Verified Customer November 28, 2017

great people to work with. explained what was wrong in a way I could understand.

by - Verified Customer November 27, 2017

The repair cost much less than the dealership quoted me

41 verified customers did not leave comments but provided these ratings:
by Thomas, Sean, Jeremy, Cindy, Christine, Jodene, Lorraine, Joe, David , Joe, Lauren, Michael, Nate, Paul, Steve, Connie, Charlie, Lee, Pete, Sarah, Kathy, Alex
by Erik, Jordan, Joe, Diana, Jeff, Simon, Kunal, Larry, Julie
by Jason, Dennis, Peter, Ben or Amelia, Sally or Craig
by Rebecca, Ashley, Dianna
by Jason
by Timothy
by - Verified Customer November 27, 2017

VSRY SATISFIED

by - Verified Customer November 26, 2017

I am a very satisfied repeat customer.

by - Verified Customer November 26, 2017

Excellent customer service & worknansh

by - Verified Customer November 21, 2017

Joe's Auto & Tire was recommended to me by a friend, and I can see why. They were fast and thorough with their explanations for my car repairs and these repairs were done so in a timely manner. I will definitely return and recommend to others.

by - Verified Customer November 21, 2017

Staff was very helpful and made my tire replacement an easy process - thank you!

by - Verified Customer November 19, 2017

As for the cost, it wasn't Joe's Auto & Tire prices. The part for my Jeep is ridiculously priced.

by - Verified Customer November 19, 2017

Good service delivered with a smile

by - Verified Customer November 16, 2017

great

by - Verified Customer November 15, 2017

My experience was great.

by - Verified Customer November 14, 2017

I had a muffler job done. Well I paid for a muffler job I still have a noise of exhaust coming from the muffler. I guess I have a problem paying for something that wasn t fixed or just tell me you can t before I bring things to be fixed.

41 verified customers did not leave comments but provided these ratings:
by Thomas, Sean, Jeremy, Cindy, Christine, Jodene, Lorraine, Joe, David , Joe, Lauren, Michael, Nate, Paul, Steve, Connie, Charlie, Lee, Pete, Sarah, Kathy, Alex
by Erik, Jordan, Joe, Diana, Jeff, Simon, Kunal, Larry, Julie
by Jason, Dennis, Peter, Ben or Amelia, Sally or Craig
by Rebecca, Ashley, Dianna
by Jason
by Timothy
by - Verified Customer November 13, 2017

Great Job!!

by - Verified Customer November 13, 2017

Joes auto care used to be the place I would go to if I needed anything for my vehicle. Not anymore. I came in for my scheduled appt. I explained the issue I was having. I showed a video of the noise I was hearing. I was told they needed it to make the noise in the shop. I felt they didn't believe me. They did fix the concern I was having for the most part. But the way one person made me feel will keep my business elsewhere in the future.

by - Verified Customer November 09, 2017

I ll be back.

by - Verified Customer November 08, 2017

Great experience.

by - Verified Customer November 08, 2017

Good service, friendly professional people.

by - Verified Customer November 08, 2017

Thank you so much! I really was well-pleased with the service i received. I'm always apprehensive coming to a car shop being pressured into getting work done that might or might not really need done. But, everything was well explained to me, all my questions were answered, i was treated with respect and felt trust in the business. Thank you!

by - Verified Customer November 08, 2017

Thanks for your excellent work

by - Verified Customer November 07, 2017

I feel like I can 'trust ' Joe's .

by - Verified Customer November 07, 2017

Everybody as Joe's was incredibly helpful. They updated me when work took longer and gave me an incredibly fair price for the work done on my truck. Overall an excellent shop to work with.

by - Verified Customer November 07, 2017

Was more expensive than expected but seems thorough and respectful and car is running better.

41 verified customers did not leave comments but provided these ratings:
by Thomas, Sean, Jeremy, Cindy, Christine, Jodene, Lorraine, Joe, David , Joe, Lauren, Michael, Nate, Paul, Steve, Connie, Charlie, Lee, Pete, Sarah, Kathy, Alex
by Erik, Jordan, Joe, Diana, Jeff, Simon, Kunal, Larry, Julie
by Jason, Dennis, Peter, Ben or Amelia, Sally or Craig
by Rebecca, Ashley, Dianna
by Jason
by Timothy
by - Verified Customer November 07, 2017

Good

by - Verified Customer November 06, 2017

very friendly staff, excellent service

by - Verified Customer November 02, 2017

Very good customer service. As I am not car repair savvy, I have no idea if I received a fair deal for the work or not.

by - Verified Customer November 02, 2017

Great experience every time we go to Joe's Auto Care. No pressure, and everything is explained before they make the repairs. Couldn't be happier.

by - Verified Customer November 02, 2017

joe's auto & tire is the only place we'd take our vehicle to be repaired

by - Verified Customer November 01, 2017

Very nice and easy to work with.

by - Verified Customer November 01, 2017

nothing

by - Verified Customer October 31, 2017

Your on-line report is great. Thank you.

by - Verified Customer October 31, 2017

Love having a place so trustworthy. Will tell you not to have some done if it's not needed. Also treat all customers with utmost respect.

by - Verified Customer October 30, 2017

I came in for a brake job. They went to Advance Auto picked up the cheapest brakes and rotors that they sell and then charged me $400 for my rear brakes only. They managed to break my lug nut key and didn't tell me until I specifically asked what was taking so long and if there was a problem. They explain to me that I would have to come in the next day for them to fix the lug nut issue because the shop was closing at 6 p.m. and they couldn't spend an extra 10 minutes replacing my lug nuts. They then question the manager if they should charge me for the new lug nuts that they broke themselves. I proceeded to come in the next day to have them replace my lug nuts one on each wheel. It took 20 minutes for the lady at the front desk to deliver my keys. Then once I got home I noticed that they didn't replace the lug nuts that they broke they put on some sort of nut that looks like absolute crap on my nice 22in Wheels. At that point I was so annoyed with this entire experience I said I will never be going there ever again at least not this location.

41 verified customers did not leave comments but provided these ratings:
by Thomas, Sean, Jeremy, Cindy, Christine, Jodene, Lorraine, Joe, David , Joe, Lauren, Michael, Nate, Paul, Steve, Connie, Charlie, Lee, Pete, Sarah, Kathy, Alex
by Erik, Jordan, Joe, Diana, Jeff, Simon, Kunal, Larry, Julie
by Jason, Dennis, Peter, Ben or Amelia, Sally or Craig
by Rebecca, Ashley, Dianna
by Jason
by Timothy
by - Verified Customer October 30, 2017

As always the employees were friendly and helpful and I was satisfied with the service.

by - Verified Customer October 26, 2017

Satisfied with the tires and the service, although there was a glitch in the web form I submitted for my appointment. The car and type did not get communicated so my tires were not at the shop location at the time of my appointment, and I had to reschedule for the next week.

by - Verified Customer October 25, 2017

Car was ready earlier than expected and everything was done to my satisfaction

by - Verified Customer October 25, 2017

Unfortunately our car tested the mechanics patience and they even had to work in the parking lot.

by - Verified Customer October 24, 2017

I wish that Joe's would offer more coupons for oil changes - I don't think I'd ever want to pay their regular price

by - Verified Customer October 23, 2017

Very satisfied

by - Verified Customer October 22, 2017

Dropped off my car at noon and was told it would take about 2 hours to complete the service. My car didn't get finished until about 4:30-5pm. Also the lug nuts were ruined because the wrong tool was used on the tires. A few charges that were on my bill were not explained and were not included in the initial quote.

by - Verified Customer October 22, 2017

Love having required service options explained to me with written estimate.

by - Verified Customer October 22, 2017

Took car in for one issue and they found something else, but gave me the option and told me how long I could expect to run it without additional repairs.

by - Verified Customer October 19, 2017

I know they are thorough, but I also know that they are driven financially to find thing wrong with your vehicle. And when asked what things need immediate attention they are reluctant to say, leaving you feel like it all needs to be fixed right now.

41 verified customers did not leave comments but provided these ratings:
by Thomas, Sean, Jeremy, Cindy, Christine, Jodene, Lorraine, Joe, David , Joe, Lauren, Michael, Nate, Paul, Steve, Connie, Charlie, Lee, Pete, Sarah, Kathy, Alex
by Erik, Jordan, Joe, Diana, Jeff, Simon, Kunal, Larry, Julie
by Jason, Dennis, Peter, Ben or Amelia, Sally or Craig
by Rebecca, Ashley, Dianna
by Jason
by Timothy
by - Verified Customer October 18, 2017

pictures were a great help in understanding what needed to be done

by - Verified Customer October 16, 2017

Going back soon to get new tires that were recommended by the technician. They found me many options and provided me with financing options too. Thanks Matt

by - Verified Customer October 16, 2017

I had a great experience at Joe's! Quick, professional work and very friendly staff.

by - Verified Customer October 15, 2017

Brought my car in to have a squeaky belt fixed. Had some other things it needed done. Paid almost $1000. It took 6 days longer than they told me it would, and now not even a month later my belt is squeaking again.

by - Verified Customer October 12, 2017

Great experience!

by - Verified Customer October 12, 2017

I had a great experience with Joe's. The staff was honest, provided me with options, and did solid, quick work.

by - Verified Customer October 12, 2017

I was in for an oil change, I wish my tires would have been addressed

by - Verified Customer October 12, 2017

Friendly place

by - Verified Customer October 10, 2017

Everything went well, a little spendier than I normally pay for this type of work, but competitive. Car was actually done on time, but when I arrived to get it, I got in to drive away and the filter and glove box were still not put back together. Not a big deal, they apologized and fixed it within a few minutes, but I was late to my nex

by - Verified Customer October 05, 2017

I checked the price of the parts used to repair my vehicle on the internet. I feel Joe's Auto & Tire and egregiously overcharged for parts.

41 verified customers did not leave comments but provided these ratings:
by Thomas, Sean, Jeremy, Cindy, Christine, Jodene, Lorraine, Joe, David , Joe, Lauren, Michael, Nate, Paul, Steve, Connie, Charlie, Lee, Pete, Sarah, Kathy, Alex
by Erik, Jordan, Joe, Diana, Jeff, Simon, Kunal, Larry, Julie
by Jason, Dennis, Peter, Ben or Amelia, Sally or Craig
by Rebecca, Ashley, Dianna
by Jason
by Timothy
by - Verified Customer October 05, 2017

Very friendly and by far the most thorough mechanic I ve worked with. Relatively fair pricing, work was done quickly and done well. Already bringing our other vehicle in to Joes Auto in the morning!

by - Verified Customer October 05, 2017

just great

by - Verified Customer October 04, 2017

Great

by - Verified Customer October 04, 2017

Good job done!

by - Verified Customer October 04, 2017

Set an appointment for 7:00. Dropped car off night before to get it back early, came in at 10:30 and it wasn't even started yet.

by - Verified Customer October 03, 2017

Fantastic customer service

by - Verified Customer October 03, 2017

Matt was very kind and respectful. He explained the things that I should have done and why without pressuring me to make a decision right that minute. I feel confident in taking my vehicle to Joe's.

by - Verified Customer October 02, 2017

I was very pleased with the service received. I will be back.

by - Verified Customer October 02, 2017

I am new to Rochester, and found myself looking for a place to get my car serviced. I was extremely happy with the service at Joe's and will most likely continue to go there.

by - Verified Customer October 02, 2017

Fist time at the shop and it was a plesent experience, overall very impressed and satisfied with the work prefored.

41 verified customers did not leave comments but provided these ratings:
by Thomas, Sean, Jeremy, Cindy, Christine, Jodene, Lorraine, Joe, David , Joe, Lauren, Michael, Nate, Paul, Steve, Connie, Charlie, Lee, Pete, Sarah, Kathy, Alex
by Erik, Jordan, Joe, Diana, Jeff, Simon, Kunal, Larry, Julie
by Jason, Dennis, Peter, Ben or Amelia, Sally or Craig
by Rebecca, Ashley, Dianna
by Jason
by Timothy
by - Verified Customer October 01, 2017

Thanks.

by - Verified Customer October 01, 2017

A great service experience was ruined by a single act. The service tech informed me that I should get my cabin air filter replaced. I thanked him for letting me know, and said I was comfortable doing that on my own. When I got home and pulled the existing filter, it was still caked with lint and full of debris.

OK, I get it that you wanted to sell me a new filter, but it was likely more work for you to shove the filter back in with all the debris on top than it would have been to just shake it off for 5 seconds over a trash can.

by - Verified Customer October 01, 2017

Overpriced. Came in for one thing and was talked into getting 3 other things fixed that could've been done much cheaper.

by - Verified Customer September 28, 2017

Great work, price is but high but fair especially with other shops in the area. Asked about military discount but never got an answer

by - Verified Customer September 28, 2017

Thank you

by - Verified Customer September 28, 2017

Good so far, thanks

by - Verified Customer September 27, 2017

Very satisfied. Will come back.

by - Verified Customer September 27, 2017

I always go to Joe's for tires. Best price and warranty around. Great service too.

by - Verified Customer September 26, 2017

I needed to have a tire fixed, but was told to purchase new ones as they were 7 years old and would not last much longer.

by - Verified Customer September 26, 2017

New battery installed. On time and done quickly.

41 verified customers did not leave comments but provided these ratings:
by Thomas, Sean, Jeremy, Cindy, Christine, Jodene, Lorraine, Joe, David , Joe, Lauren, Michael, Nate, Paul, Steve, Connie, Charlie, Lee, Pete, Sarah, Kathy, Alex
by Erik, Jordan, Joe, Diana, Jeff, Simon, Kunal, Larry, Julie
by Jason, Dennis, Peter, Ben or Amelia, Sally or Craig
by Rebecca, Ashley, Dianna
by Jason
by Timothy
by - Verified Customer September 25, 2017

I wish there were exclamation points after a lot of these questions, because I'm that pleased with virtually every aspect of my experience. Special thanks to Matt Williams who really listened to us, very patiently answered a battery of questions, and made this a really great experience for us. You heard me right: Going to the auto repair place was a GREAT EXPERIENCE. I'm still shocked when I say it haha.

by - Verified Customer September 25, 2017

I was bummed about the cost, but hey, that's the going rate for what I had done. I can feel the difference now when I drive. Very convenient location, and prompt service.

by - Verified Customer September 24, 2017

First time here... thank you for the service!

by - Verified Customer September 24, 2017

Great service

by - Verified Customer September 24, 2017

Not super happy. They changed my oil great. Didn't explain things well to me about what needed to be fixed on my car. Felt pressured into doing things. They seemed frustrated when I denied services. She rolled her eyes at me when I reminded her I had a coupon after she told me the price. Went to quick lane on 2nd to get the repairs I needed done and they had much better customer service.

by - Verified Customer September 21, 2017

Thank you for fixing our truck!

by - Verified Customer September 20, 2017

I was very satisfied with my experience.

by - Verified Customer September 20, 2017

very good customer service i like it

by - Verified Customer September 20, 2017

Good!

by - Verified Customer September 20, 2017

I could recommend Joe's Auto & Tire to everyone. Friendly staff, a lot of experience with cars and tyres, fair prices, quick service.

41 verified customers did not leave comments but provided these ratings:
by Thomas, Sean, Jeremy, Cindy, Christine, Jodene, Lorraine, Joe, David , Joe, Lauren, Michael, Nate, Paul, Steve, Connie, Charlie, Lee, Pete, Sarah, Kathy, Alex
by Erik, Jordan, Joe, Diana, Jeff, Simon, Kunal, Larry, Julie
by Jason, Dennis, Peter, Ben or Amelia, Sally or Craig
by Rebecca, Ashley, Dianna
by Jason
by Timothy
by - Verified Customer September 19, 2017

10 years of service on our vehicles- no complaints!

by - Verified Customer September 18, 2017

Very friendly. I appreciated the thorough explanations of the work they performed and what is still needed. Slightly pricier than other places, but worth it

by - Verified Customer September 17, 2017

Very

by - Verified Customer September 14, 2017

I was very satisfied with everything

by - Verified Customer September 14, 2017

Did what I asked for. Really like the comprehensive check and photos.

by - Verified Customer September 13, 2017

I will be a return customer.

by - Verified Customer September 13, 2017

Always a pleasure.

by - Verified Customer September 13, 2017

Thank you for all your help! I look forward to finishing my repairs.

by - Verified Customer September 13, 2017

Everything went smoothly. I will be back in the future.

by - Verified Customer September 07, 2017

Good service

41 verified customers did not leave comments but provided these ratings:
by Thomas, Sean, Jeremy, Cindy, Christine, Jodene, Lorraine, Joe, David , Joe, Lauren, Michael, Nate, Paul, Steve, Connie, Charlie, Lee, Pete, Sarah, Kathy, Alex
by Erik, Jordan, Joe, Diana, Jeff, Simon, Kunal, Larry, Julie
by Jason, Dennis, Peter, Ben or Amelia, Sally or Craig
by Rebecca, Ashley, Dianna
by Jason
by Timothy
by - Verified Customer September 07, 2017

Great service!

by - Verified Customer September 06, 2017

Quick and friendly service. I love how they explain what recommendations of work .

by - Verified Customer September 05, 2017

All was well

by - Verified Customer September 05, 2017

Fast friendly service

by - Verified Customer August 30, 2017

Good service. I will come back.

by - Verified Customer August 29, 2017

great!

by - Verified Customer August 28, 2017

Good work, as promised & decent price.

by - Verified Customer August 28, 2017

I've used Joe's for 7 years or more, but recently I did some checking around for tires, break jobs, oil jobs, etc.. Prices were much higher, I won't be using Joe's anymore!

by - Verified Customer August 28, 2017

Matt was great with explaining the problems and with customer service. Video explanation was awesome. Car was ready quick

by - Verified Customer August 27, 2017

Great work on my brakes, quick to get work done, great service and explanations. Thank you!

41 verified customers did not leave comments but provided these ratings:
by Thomas, Sean, Jeremy, Cindy, Christine, Jodene, Lorraine, Joe, David , Joe, Lauren, Michael, Nate, Paul, Steve, Connie, Charlie, Lee, Pete, Sarah, Kathy, Alex
by Erik, Jordan, Joe, Diana, Jeff, Simon, Kunal, Larry, Julie
by Jason, Dennis, Peter, Ben or Amelia, Sally or Craig
by Rebecca, Ashley, Dianna
by Jason
by Timothy
by - Verified Customer August 27, 2017

I've been to Joe's Auto & Tire on numerous occasions for various auto mechanical needs and am very pleased with the quality and the prices.

by - Verified Customer August 24, 2017

Paid 700 dollars and ended up with nothing fixed. Granted, the problem wasn't an easily fixable one,but 700 dollars seemed a high price when there was no solution to the problem.

by - Verified Customer August 24, 2017

Everyone's real nice.

by - Verified Customer August 24, 2017

Prompt and thorough.

by - Verified Customer August 24, 2017

Jason and Matt were very welcoming and explained the problem very well. The mechanic was also very good and thorough.

by - Verified Customer August 23, 2017

Joe's auto has always treated me fairly. They have serviced many of my vehicles.

by - Verified Customer August 22, 2017

I will continue to have my repairs done at joe's.

by - Verified Customer August 22, 2017

Good job

by - Verified Customer August 20, 2017

I had a intoxalock removed it was done when they said it would be. They are always easy to work with. A plus all the way good job guy's

by - Verified Customer August 17, 2017

Excellent experience

41 verified customers did not leave comments but provided these ratings:
by Thomas, Sean, Jeremy, Cindy, Christine, Jodene, Lorraine, Joe, David , Joe, Lauren, Michael, Nate, Paul, Steve, Connie, Charlie, Lee, Pete, Sarah, Kathy, Alex
by Erik, Jordan, Joe, Diana, Jeff, Simon, Kunal, Larry, Julie
by Jason, Dennis, Peter, Ben or Amelia, Sally or Craig
by Rebecca, Ashley, Dianna
by Jason
by Timothy
by - Verified Customer August 17, 2017

We had a small leak in our coolant and the engine was running hot. It was difficult for Joe's to find the issue/leak, but they replaced some hoses and the coolant resivoir and for now at least, it seems to have fixed the issue. We have two complaints, however: the labor was quite a bit higher than my husband expected on this repair, and shortly after we picked up the Suburban a loud ticking noise has developed (which previously had never existed.). Not sure if this new sound is related to recent repairs, or just coincidental.

by - Verified Customer August 15, 2017

I will continue to have my repairs done at joe's.

by - Verified Customer August 13, 2017

They were able to get my car in and fixed on the day that I called. It's the first time I've had to get my car fixed since I moved here, and I will be taking my car here for any future repairs.

by - Verified Customer August 10, 2017

Excellent service as usual. Great place to do business. Matt at the Civic center Dr location is great!!

by - Verified Customer August 09, 2017

They managed to squeeze me in, which was top priority for me. They were fast and very nice to me. They kept me informed with everything and before repairs happened.

by - Verified Customer August 09, 2017

Ok, but my serpentine belt is still broken.

by - Verified Customer August 08, 2017

The noise that brought us in is still something we can hear.

by - Verified Customer August 07, 2017

I am always confident with the work.

by - Verified Customer August 07, 2017

Staff is friendly, knowledgeable, and professional. Very comfortable and satisfied at Joe's, trust them to take care of my vehicle for a long time. Great job gang!!

by - Verified Customer August 07, 2017

Discovered a transmission fluid leak following an axle boot replacement. Shop was unable to attempt the repair until they could remove the axle component -- took 2 days. This all started on Monday and was completed Friday AM. Attitude of personnel was top notch.

41 verified customers did not leave comments but provided these ratings:
by Thomas, Sean, Jeremy, Cindy, Christine, Jodene, Lorraine, Joe, David , Joe, Lauren, Michael, Nate, Paul, Steve, Connie, Charlie, Lee, Pete, Sarah, Kathy, Alex
by Erik, Jordan, Joe, Diana, Jeff, Simon, Kunal, Larry, Julie
by Jason, Dennis, Peter, Ben or Amelia, Sally or Craig
by Rebecca, Ashley, Dianna
by Jason
by Timothy
by - Verified Customer August 06, 2017

visiting Rochester for medical reasons. Talked with Mayo employee and they said had heard good things about Joe's. Fast courtesous service, Kelly explained everything.

by - Verified Customer August 06, 2017

good service

by - Verified Customer August 03, 2017

Still working with Joes to get my problem resolved. They have been very professional and have are very prompt at working on this. They want it resolved as bad as I do.

by - Verified Customer August 03, 2017

I love Joe's, it's the only place I go. They do great work and are competitive with pricing.

by - Verified Customer August 03, 2017

I got new brakes and rotors in the front! Great service, thanks!

by - Verified Customer August 03, 2017

I had a great experience at Joe's. The staff were quick, friendly, and knowledgeable. I have already scheduled my next appointment.

by - Verified Customer August 01, 2017

Very nice shop. Nice to people from out of town

by - Verified Customer August 01, 2017

Happy with work done

by - Verified Customer July 31, 2017

Thanks again for the excellent customer service

by - Verified Customer July 31, 2017

All went well

41 verified customers did not leave comments but provided these ratings:
by Thomas, Sean, Jeremy, Cindy, Christine, Jodene, Lorraine, Joe, David , Joe, Lauren, Michael, Nate, Paul, Steve, Connie, Charlie, Lee, Pete, Sarah, Kathy, Alex
by Erik, Jordan, Joe, Diana, Jeff, Simon, Kunal, Larry, Julie
by Jason, Dennis, Peter, Ben or Amelia, Sally or Craig
by Rebecca, Ashley, Dianna
by Jason
by Timothy
by - Verified Customer July 31, 2017

Great experience, will definitley be back.

by - Verified Customer July 31, 2017

Great work done, kept me informed and the employees were honest

by - Verified Customer July 31, 2017

Matt does a great job

by - Verified Customer July 27, 2017

Your staff listens and treats its customers professionally.

by - Verified Customer July 27, 2017

For a last minute stop, unannounced, afraid and in a bit of a panic, Joe's Auto & Tire steered me in the right direction & got things finished in my time frame.

by - Verified Customer July 26, 2017

They were very kind and explained everything well

by - Verified Customer July 26, 2017

Buick Park Ave Ultra 2000-was hard to spot the leak, and Matt and Shawn took their time both times I brought it in.

by - Verified Customer July 25, 2017

The staff at Joe's Auto were extremely polite and very knowledgeable. I would recommend them to everyone. Great job! Thanks, Joe's Auto & Tire.

by - Verified Customer July 25, 2017

As always Joe's got my truck fixed. Seemed a little high $ for a single brake line, but I just needed fixed and back on the road.

by - Verified Customer July 24, 2017

My car was fine...they installed a part

41 verified customers did not leave comments but provided these ratings:
by Thomas, Sean, Jeremy, Cindy, Christine, Jodene, Lorraine, Joe, David , Joe, Lauren, Michael, Nate, Paul, Steve, Connie, Charlie, Lee, Pete, Sarah, Kathy, Alex
by Erik, Jordan, Joe, Diana, Jeff, Simon, Kunal, Larry, Julie
by Jason, Dennis, Peter, Ben or Amelia, Sally or Craig
by Rebecca, Ashley, Dianna
by Jason
by Timothy
by - Verified Customer July 24, 2017

Very impressive, work was done ASAP & the tech showed me the problem before repairing.

by - Verified Customer July 24, 2017

good place to go to

by - Verified Customer July 24, 2017

They did good.

by - Verified Customer July 20, 2017

Excellent job and a great service advisor in Matt.

by - Verified Customer July 20, 2017

Very helpful with providing explanations of repairs needed and severity level of each, offering rides, finishing when promised and staying within estimate.

by - Verified Customer July 20, 2017

We had 2 vehicles in to be fixed. Everyone was awesome, and we are definitely coming back!

by - Verified Customer July 20, 2017

People were very nice and friendly.

by - Verified Customer July 20, 2017

Extremely professional and kind. I don't know a lot about cars and I just want my car to be taken care and for me not to be taken advantage of, Joe's more than did that. I feel safer driving my car and happy knowing that it didn't cost me the world!

by - Verified Customer July 20, 2017

Good work and value.

by - Verified Customer July 19, 2017

The whole experience was top notch as usual.

41 verified customers did not leave comments but provided these ratings:
by Thomas, Sean, Jeremy, Cindy, Christine, Jodene, Lorraine, Joe, David , Joe, Lauren, Michael, Nate, Paul, Steve, Connie, Charlie, Lee, Pete, Sarah, Kathy, Alex
by Erik, Jordan, Joe, Diana, Jeff, Simon, Kunal, Larry, Julie
by Jason, Dennis, Peter, Ben or Amelia, Sally or Craig
by Rebecca, Ashley, Dianna
by Jason
by Timothy
by - Verified Customer July 18, 2017

Good

by - Verified Customer July 18, 2017

Everything was fine, except I wasn't told anything about the warranty.

by - Verified Customer July 17, 2017

Would definitely go there again!

by - Verified Customer July 16, 2017

Everyone in the shop was very professional and friendly. They got me in right away, as we were traveling and just passing through. I thought the repair was a little expensive, but it was worth it to us for such a good experience.

by - Verified Customer July 16, 2017

Thank you!

by - Verified Customer July 13, 2017

I felt like I was getting service recommendations that were precisely what I needed. No pressure for anything that I didn't need.

by - Verified Customer July 13, 2017

Great job

by - Verified Customer July 13, 2017

thanks!

by - Verified Customer July 13, 2017

Kelly knows what she is talking about or will ask. Great service of hers to pick up and use her car during working hours. That is usually the hold back for getting things fixed is getting vehicle to shop during a week day.
Thanks, Kelly and Boys!

by - Verified Customer July 13, 2017

Only good things to say about this shop.

41 verified customers did not leave comments but provided these ratings:
by Thomas, Sean, Jeremy, Cindy, Christine, Jodene, Lorraine, Joe, David , Joe, Lauren, Michael, Nate, Paul, Steve, Connie, Charlie, Lee, Pete, Sarah, Kathy, Alex
by Erik, Jordan, Joe, Diana, Jeff, Simon, Kunal, Larry, Julie
by Jason, Dennis, Peter, Ben or Amelia, Sally or Craig
by Rebecca, Ashley, Dianna
by Jason
by Timothy
by - Verified Customer July 12, 2017

I was given a quote before they even started my car and called me to give me an update while I planned my wedding at a local restaurant. They gave me an additional call to let me know my car was finished and the total. They also quoted me tire prices and had the print outs ready for me when I picked my car up. Great guys and I will be bringing my vehicle there in the future!

by - Verified Customer July 11, 2017

They got the work done as promised.

by - Verified Customer July 10, 2017

They fixed what was wrong, tested it and only charged me an appropriate fee without any hassle or run around. They also dropped me off at home and picked me up on short notice when my ride fell through.

by - Verified Customer July 10, 2017

Great communication. Fast, efficient service.

by - Verified Customer July 09, 2017

After I brought it to the shop they sent me pictures showing my suspension saying everything was okay three days after driving my car I'm hearing a sound in my driver side back end suspension.

by - Verified Customer July 09, 2017

Good overall.

by - Verified Customer July 09, 2017

Great customer service.

by - Verified Customer July 06, 2017

Excellent service! Even called later checking to make sure all was well!

by - Verified Customer July 06, 2017

Good service and competitive price.

by - Verified Customer July 06, 2017

Had the oil changed and check a possible leak around the back window.

41 verified customers did not leave comments but provided these ratings:
by Thomas, Sean, Jeremy, Cindy, Christine, Jodene, Lorraine, Joe, David , Joe, Lauren, Michael, Nate, Paul, Steve, Connie, Charlie, Lee, Pete, Sarah, Kathy, Alex
by Erik, Jordan, Joe, Diana, Jeff, Simon, Kunal, Larry, Julie
by Jason, Dennis, Peter, Ben or Amelia, Sally or Craig
by Rebecca, Ashley, Dianna
by Jason
by Timothy
by - Verified Customer July 06, 2017

I love Joe's! They changed my oil quickly and let me know about a factory-recommended update. The staff are friendly and helpful and have never pressured me to do repairs.

by - Verified Customer July 05, 2017

Was very happy that they could get the car in so quickly.

by - Verified Customer June 29, 2017

Exceded my expectations.

by - Verified Customer June 26, 2017

Didn't received an updated 'next oil change' wind shield sticker ...

by - Verified Customer June 26, 2017

Joe's was recommended to me by a friend. I contacted the shop without name dropping and was treated as if I was a return customer. Communication with Matt was great. Joe's has absolutely nabbed a new long-time customer.

by - Verified Customer June 26, 2017

Jason and Matt will take great care of you.

by - Verified Customer June 22, 2017

Very happy with the quick and professional job they did on my truck. Would recommend them.

by - Verified Customer June 20, 2017

All was good.

by - Verified Customer June 20, 2017

Kelly was wonderful to work with and will only work with her in the future

by - Verified Customer June 18, 2017

I'll be back if needed.

41 verified customers did not leave comments but provided these ratings:
by Thomas, Sean, Jeremy, Cindy, Christine, Jodene, Lorraine, Joe, David , Joe, Lauren, Michael, Nate, Paul, Steve, Connie, Charlie, Lee, Pete, Sarah, Kathy, Alex
by Erik, Jordan, Joe, Diana, Jeff, Simon, Kunal, Larry, Julie
by Jason, Dennis, Peter, Ben or Amelia, Sally or Craig
by Rebecca, Ashley, Dianna
by Jason
by Timothy
by - Verified Customer June 18, 2017

Very easy to book an appointment online, staff was friendly and helpful. Car was finished same day and the issue was resolved.

by - Verified Customer June 15, 2017

Everything o.k.

by - Verified Customer June 15, 2017

It was great.

by - Verified Customer June 15, 2017

Jayson was great to work with and explained everything so it was easy to understand. The woman who gave me complimentary shuttle rides was great as well. Overall, they provided great customer service, communication, and affordable services so I had a great experience.

by - Verified Customer June 15, 2017

I will come back! This was a big, unexpected job that had to get done and I felt I was given choices along the way that were explained well. Thanks, Joe's Auto Care!

by - Verified Customer June 15, 2017

Did not have the best experience.

by - Verified Customer June 14, 2017

Pleased with the service.

by - Verified Customer June 12, 2017

Always courteous and reliable service.

by - Verified Customer June 11, 2017

It was my first experience at Joe's Auto and I couldn't be more impressed! Quick, reasonable prices and great service.

by - Verified Customer June 07, 2017

I have taken my vehicles here on numerous occasions. The staff has always been great and they have gone above and beyond to get me back on the road as soon as possible.

41 verified customers did not leave comments but provided these ratings:
by Thomas, Sean, Jeremy, Cindy, Christine, Jodene, Lorraine, Joe, David , Joe, Lauren, Michael, Nate, Paul, Steve, Connie, Charlie, Lee, Pete, Sarah, Kathy, Alex
by Erik, Jordan, Joe, Diana, Jeff, Simon, Kunal, Larry, Julie
by Jason, Dennis, Peter, Ben or Amelia, Sally or Craig
by Rebecca, Ashley, Dianna
by Jason
by Timothy
by - Verified Customer June 07, 2017

Fast and efficient. Thank you for all you do!

by - Verified Customer June 06, 2017

Happy with the work. Matt is excellent.

by - Verified Customer June 04, 2017

Thanks for the great service, Matt.

by - Verified Customer June 04, 2017

I take this old Audi of mine to Joe's every chance I get!

by - Verified Customer June 04, 2017

Always been very happy with service. Shop of choice for non-warranty work.

by - Verified Customer June 04, 2017

I was seen right away and didn't feel like I was pressured into purchasing any extra repair services.

by - Verified Customer June 01, 2017

Very satisfied with everything.

by - Verified Customer June 01, 2017

Friendly staff!

by - Verified Customer May 31, 2017

I had an overall efficient, effective, and positive experience! I will be back next time I need auto repairs.

by - Verified Customer May 31, 2017

Excellent Care was taken to diagnose and fix my car.

41 verified customers did not leave comments but provided these ratings:
by Thomas, Sean, Jeremy, Cindy, Christine, Jodene, Lorraine, Joe, David , Joe, Lauren, Michael, Nate, Paul, Steve, Connie, Charlie, Lee, Pete, Sarah, Kathy, Alex
by Erik, Jordan, Joe, Diana, Jeff, Simon, Kunal, Larry, Julie
by Jason, Dennis, Peter, Ben or Amelia, Sally or Craig
by Rebecca, Ashley, Dianna
by Jason
by Timothy
by - Verified Customer May 30, 2017

Satisfactory. Will bring my car here from now on.

by - Verified Customer May 30, 2017

I liked the look of the shop. The people were very kind. We just had an oil change. I didn't have an appointment but was serviced in an acceptable amount of time. There were some suggestions on work to be done and we will get a second opinion to see the accuracy of the recommendations. Thank you.

by - Verified Customer May 30, 2017

It was great.

by - Verified Customer May 30, 2017

great job

by - Verified Customer May 29, 2017

Got right in for an oil change, and they even checked on a couple other noises. I was worried about additional charges! Great honest company.

by - Verified Customer May 24, 2017

Good

by - Verified Customer May 24, 2017

Good experience, good work, just took a bit longer than expected.

by - Verified Customer May 23, 2017

Problem was fixed, and service was beyond fantastic! Would use and recommend over and over Joe's Auto!

by - Verified Customer May 23, 2017

Overall good experience. Only went for tires. Didn't ask for an inspection but told one was going to be done. To no surprise many hundreds of dollars of repairs suggested. Wish they would only do what I ask and not an inspection which is mostly done to hopefully benefit the garage.

by - Verified Customer May 22, 2017

Excellent customer service.

41 verified customers did not leave comments but provided these ratings:
by Thomas, Sean, Jeremy, Cindy, Christine, Jodene, Lorraine, Joe, David , Joe, Lauren, Michael, Nate, Paul, Steve, Connie, Charlie, Lee, Pete, Sarah, Kathy, Alex
by Erik, Jordan, Joe, Diana, Jeff, Simon, Kunal, Larry, Julie
by Jason, Dennis, Peter, Ben or Amelia, Sally or Craig
by Rebecca, Ashley, Dianna
by Jason
by Timothy
by - Verified Customer May 21, 2017

Very friendly staff.

by - Verified Customer May 21, 2017

Thank you.

by - Verified Customer May 21, 2017

We had a routine DOT annual inspection that was performed in the expected amount of time and with no hassles from this repair shop.

by - Verified Customer May 17, 2017

Car had a flat out of town. Bought at Joe's. Called Jason, he called the warranty company and called around shops in the area I was in, got them to order me a new tire, set up the appointment and took care of ALL of the details.... All I had to do was show up. One more reason I will only go to Joe's. Jason and Matt are stellar, get me in right away and are always fair (including taking care of wife when she drops in for something unannounced..... ). My only question is 'why would someone go ANYWHERE else?'.

by - Verified Customer May 16, 2017

Great customer service, and providing a ride pick up service was greatly appreciated. Joe's is awesome!

by - Verified Customer May 15, 2017

I always have a good experience at Joe's. The service was great, prompt and I left feeling confident.

by - Verified Customer May 15, 2017

I absolutely love that when I picked my vehicle up the employee went into detail about everything that they looked over and everything that they thought could be fixed. I got pictures, prices, explanations, etc. It was by far the best service I have ever had on a vehicle.

by - Verified Customer May 14, 2017

Everyone was great!

by - Verified Customer May 14, 2017

Amazing... no other way to describe the service and kindness I received!

by - Verified Customer May 14, 2017

Thank you for the courtesy ride!

41 verified customers did not leave comments but provided these ratings:
by Thomas, Sean, Jeremy, Cindy, Christine, Jodene, Lorraine, Joe, David , Joe, Lauren, Michael, Nate, Paul, Steve, Connie, Charlie, Lee, Pete, Sarah, Kathy, Alex
by Erik, Jordan, Joe, Diana, Jeff, Simon, Kunal, Larry, Julie
by Jason, Dennis, Peter, Ben or Amelia, Sally or Craig
by Rebecca, Ashley, Dianna
by Jason
by Timothy
by - Verified Customer May 14, 2017

I loved the inspection report e mailed to me.

by - Verified Customer May 14, 2017

I liked the follow up call they gave me to make sure everything was working on the car properly.

by - Verified Customer May 10, 2017

Fixed a tire.

by - Verified Customer May 09, 2017

Good experience.

by - Verified Customer May 09, 2017

Had car towed in the evening and it was ready the next day by 3:30 pm. The options for parts were thoroughly explained!

by - Verified Customer May 09, 2017

Prompt, respectful, and friendly staff and service.

by - Verified Customer May 09, 2017

Great people who work there. They explain everything to you.

by - Verified Customer May 07, 2017

Matt was very informative with all the problems I had with my car and explained which items needed immediate attention.
Thank you Matt and Joe's Auto

by - Verified Customer May 03, 2017

Was very satisfied.

by - Verified Customer May 02, 2017

Fast, Friendly, & Trusted Car Care Professionals! Thanks again for everything.
Nikki M.

41 verified customers did not leave comments but provided these ratings:
by Thomas, Sean, Jeremy, Cindy, Christine, Jodene, Lorraine, Joe, David , Joe, Lauren, Michael, Nate, Paul, Steve, Connie, Charlie, Lee, Pete, Sarah, Kathy, Alex
by Erik, Jordan, Joe, Diana, Jeff, Simon, Kunal, Larry, Julie
by Jason, Dennis, Peter, Ben or Amelia, Sally or Craig
by Rebecca, Ashley, Dianna
by Jason
by Timothy
by - Verified Customer May 02, 2017

Quick service and I was pleased how they corrected my cracked wheel.
Thank You!

by - Verified Customer May 02, 2017

The service at Joe's was excellent as always.

by - Verified Customer May 02, 2017

I was very happy with all aspects, I really appreciate the shuttle service so I am able to drop my car off and still get to work.

by - Verified Customer May 01, 2017

Excellent service.

by - Verified Customer April 30, 2017

First time bringing my car here, will return in the future.

by - Verified Customer April 30, 2017

They were very professional and answered all my questions. They also explained in detail what they thought the problem was. Unfortunately, I spent 2500 on repairs and it did not solve the original problem. They still didn't know what the cause was and I kind of pushed them to replace the knock sensor. They did and didn't charge me labor for it which was fair. I haven't had problems since. I like that they try not to push you into a repair.

by - Verified Customer April 27, 2017

Guys are great here. Check them out if you haven't!

by - Verified Customer April 26, 2017

I would recommend Joe's to anyone.

by - Verified Customer April 26, 2017

Excellent service.

by - Verified Customer April 26, 2017

Very good customer service will definitely be bringing my car back here. Was recommended to go here by my employer as I just moved up to the area finding a good quality car repair shop is not always easy.

41 verified customers did not leave comments but provided these ratings:
by Thomas, Sean, Jeremy, Cindy, Christine, Jodene, Lorraine, Joe, David , Joe, Lauren, Michael, Nate, Paul, Steve, Connie, Charlie, Lee, Pete, Sarah, Kathy, Alex
by Erik, Jordan, Joe, Diana, Jeff, Simon, Kunal, Larry, Julie
by Jason, Dennis, Peter, Ben or Amelia, Sally or Craig
by Rebecca, Ashley, Dianna
by Jason
by Timothy
by - Verified Customer April 25, 2017

i like the paper work and details and photos you have in the paperwork.

by - Verified Customer April 25, 2017

Keep up the good work.

by - Verified Customer April 25, 2017

Great customer service.

by - Verified Customer April 24, 2017

They did what I wanted....and I left very happy.

by - Verified Customer April 24, 2017

Super nice and knowledgeable. Recommended things but not pushy.

by - Verified Customer April 24, 2017

It was great.

by - Verified Customer April 20, 2017

Good experience.

by - Verified Customer April 20, 2017

We have always had great service from Joe and his staff!

by - Verified Customer April 20, 2017

Very happy with Joe's auto.

by - Verified Customer April 17, 2017

Service advisor Matt is awesome. He's down to earth, approachable, and seemingly trustworthy. He's been the face of your business for all of my interactions and he does a fantastic job.

41 verified customers did not leave comments but provided these ratings:
by Thomas, Sean, Jeremy, Cindy, Christine, Jodene, Lorraine, Joe, David , Joe, Lauren, Michael, Nate, Paul, Steve, Connie, Charlie, Lee, Pete, Sarah, Kathy, Alex
by Erik, Jordan, Joe, Diana, Jeff, Simon, Kunal, Larry, Julie
by Jason, Dennis, Peter, Ben or Amelia, Sally or Craig
by Rebecca, Ashley, Dianna
by Jason
by Timothy
by - Verified Customer April 16, 2017

Excellent service.

by - Verified Customer April 16, 2017

Not being knowledgeable about auto repairs, I have no way about judging recent work. In the past it's been good.

by - Verified Customer April 13, 2017

I'M PLEASED WITH THE WORK THEY DO. THEY GREET YOU WHEN YOU COME IN.

by - Verified Customer April 13, 2017

Great place to go for repairs.

by - Verified Customer April 12, 2017

People are very friendly & honest. The place is very clean. Wanted a tire with a small whitewall, but I guess they aren't available anymore.

by - Verified Customer April 12, 2017

Always pleasant staff.

by - Verified Customer April 12, 2017

The professionals at Joe's let us know about upcoming major maintenance so we can prepare for it. I like that the estimate was a bit more than the actual cost. They always have our safety in mind.

by - Verified Customer April 12, 2017

Fast, friendly, awesome work.

by - Verified Customer April 12, 2017

Very professional and service oriented.

by - Verified Customer April 12, 2017

Great service and knowledge. Easy to talk to.

41 verified customers did not leave comments but provided these ratings:
by Thomas, Sean, Jeremy, Cindy, Christine, Jodene, Lorraine, Joe, David , Joe, Lauren, Michael, Nate, Paul, Steve, Connie, Charlie, Lee, Pete, Sarah, Kathy, Alex
by Erik, Jordan, Joe, Diana, Jeff, Simon, Kunal, Larry, Julie
by Jason, Dennis, Peter, Ben or Amelia, Sally or Craig
by Rebecca, Ashley, Dianna
by Jason
by Timothy
by - Verified Customer April 12, 2017

Very professional.

by - Verified Customer April 12, 2017

Great job as always, I rely on these guys to guide me in keeping my vehicle in good running condition. Windshield wipers notwithstanding, they always do a good job at that and don't push extra's that aren't necessary.

by - Verified Customer April 11, 2017

It would take a lot for me to move to a different car shop. I always feel respected and recommended work is explained well! Also if something doesn't need to be done, it is suggested and left up to me. I never feel pressured into getting work done. It's important to me that my vehicle be safe and they take the best care of me at Joe's Auto!

by - Verified Customer April 11, 2017

Well done, as expected.

by - Verified Customer April 11, 2017

Pleased.

by - Verified Customer April 10, 2017

Everything was great except the jobs took longer than they said it would.

by - Verified Customer April 10, 2017

Have been going to Joes for over 12 years. Feel they are honest and fair.

by - Verified Customer April 10, 2017

Excellent in every possible way.

by - Verified Customer April 06, 2017

Great local shop, friendly staff that know what they're doing.

by - Verified Customer April 05, 2017

I had an additional frozen problem after I changed.

41 verified customers did not leave comments but provided these ratings:
by Thomas, Sean, Jeremy, Cindy, Christine, Jodene, Lorraine, Joe, David , Joe, Lauren, Michael, Nate, Paul, Steve, Connie, Charlie, Lee, Pete, Sarah, Kathy, Alex
by Erik, Jordan, Joe, Diana, Jeff, Simon, Kunal, Larry, Julie
by Jason, Dennis, Peter, Ben or Amelia, Sally or Craig
by Rebecca, Ashley, Dianna
by Jason
by Timothy
by - Verified Customer April 05, 2017

Very good place to get car done.

by - Verified Customer April 05, 2017

I have been there twice, and I have liked it every time.

by - Verified Customer April 04, 2017

Very good work and courteous help. Thanks!!!

by - Verified Customer April 04, 2017

Just was in for an oil change, was looking for a new place to get my oil changed and they did a great job. So I will be back.

by - Verified Customer April 04, 2017

Good to work with. They are a Tire Rack installer and worked with me to install the parts I ordered.

by - Verified Customer April 03, 2017

Thank you for getting our car in and fixed so quickly. We had a bad car day, when all three cars bit the dust in one day. We brought our car to Joe's and they took it right in and had it fixed in two hours. Thanks, guys!

by - Verified Customer April 03, 2017

Friendly staff! Thanks!

by - Verified Customer April 03, 2017

Everything went well.

by - Verified Customer April 03, 2017

Awesome service, I recommend everyone use Joe's!

by - Verified Customer March 30, 2017

I was told I needed my head gaskets cleaned/ repaired. I have decided to get a couple of other opinions 2* to the extreme cost.

41 verified customers did not leave comments but provided these ratings:
by Thomas, Sean, Jeremy, Cindy, Christine, Jodene, Lorraine, Joe, David , Joe, Lauren, Michael, Nate, Paul, Steve, Connie, Charlie, Lee, Pete, Sarah, Kathy, Alex
by Erik, Jordan, Joe, Diana, Jeff, Simon, Kunal, Larry, Julie
by Jason, Dennis, Peter, Ben or Amelia, Sally or Craig
by Rebecca, Ashley, Dianna
by Jason
by Timothy
by - Verified Customer March 29, 2017

Last Thursday, March 30th, my car needed regular maintenance and engine oil filter exchange. Because I'm busy on weekdays, my friend helped me drive my car to Joe's. In your report, you said that my battery is still ok. But the next day, Friday, when I was helping my friend move, the car wouldn't start and the battery light and check engine light was flashing. It took 10 mins and I still couldn't start my car! I thought I needed a jump-start but luckily, 20 mins later I finally started it. You guys had just checked the engine and the battery one day before! And today, when I finished grocery shopping, this thing happened again! I'm not satisfied with this maintenance result. I think you guys owe me an explanation.

by - Verified Customer March 29, 2017

Great job!

by - Verified Customer March 28, 2017

It was a great experience getting my car repaired here. When my car stopped all of a sudden on way they accommodated me for repairs. Nice communication.

by - Verified Customer March 28, 2017

They fixed my tire but it went flat again and I had it fixed in another shop and they didn't charge me for it and it is still doing fine so they did better and did it for free. I will buy my tires from them from now on. Sorry I was a loyal customer to you but you blew it.

by - Verified Customer March 27, 2017

I really appreciate the good service and especially the convenient and courteous rides to and from work! Parts prices always seem high, but that is industry wide.

by - Verified Customer March 27, 2017

Great communication.

by - Verified Customer March 26, 2017

Very prompt and honest service.

by - Verified Customer March 26, 2017

Professional, helpful, fair price.

by - Verified Customer March 26, 2017

Fair and honest service, friendly staff, and very accomodating to my schedule.

by - Verified Customer March 26, 2017

Always professional and courteous. Explains thoroughly and provides options. Wouldn't go anywhere else!

41 verified customers did not leave comments but provided these ratings:
by Thomas, Sean, Jeremy, Cindy, Christine, Jodene, Lorraine, Joe, David , Joe, Lauren, Michael, Nate, Paul, Steve, Connie, Charlie, Lee, Pete, Sarah, Kathy, Alex
by Erik, Jordan, Joe, Diana, Jeff, Simon, Kunal, Larry, Julie
by Jason, Dennis, Peter, Ben or Amelia, Sally or Craig
by Rebecca, Ashley, Dianna
by Jason
by Timothy
by - Verified Customer March 23, 2017

Love this place.

by - Verified Customer March 23, 2017

Shop was clean, bright and very roomy. The staff were very knowledgeable and the explanation of everything they did was easy to understand.

by - Verified Customer March 23, 2017

I choose you because you've proven to be honest, respectful of someone who doesn't know much about cars, and service has been right every time. I would so much rather have a less-frills waiting room and excellent service than a super fancy waiting room and unreliable work done on my car. I like that your shop is small enough that I don't feel lost in a crowd - but big enough to provide everything I've needed so far. When I make time or miss work for car service it's a big deal to me - and I appreciate you very much. Thank you!

by - Verified Customer March 22, 2017

Matt was a great guy, as well as Nicole for giving me a ride. Honest with me and helped me accomplish what I needed for a well running car.

by - Verified Customer March 21, 2017

Excellent experience, as usual.

by - Verified Customer March 21, 2017

The requested work was started immediately after my arrival at the shop. waiting area was nice and clean. Employees were friendly and knowledgeable. Very good experience.

by - Verified Customer March 21, 2017

Had a very good experience. I was given an estimate which explained what work needed to be done. Very pleased with the service.

by - Verified Customer March 20, 2017

I went in for an oil change. It took 30 minutes (was told it could take up to an hour). Everything went well and the service was good.

by - Verified Customer March 20, 2017

Good customer service.

by - Verified Customer March 19, 2017

The staff was friendly, inviting and explained the repair process so I understood what was needed to be done. They also kept me well updated on the timing of my repairs.

41 verified customers did not leave comments but provided these ratings:
by Thomas, Sean, Jeremy, Cindy, Christine, Jodene, Lorraine, Joe, David , Joe, Lauren, Michael, Nate, Paul, Steve, Connie, Charlie, Lee, Pete, Sarah, Kathy, Alex
by Erik, Jordan, Joe, Diana, Jeff, Simon, Kunal, Larry, Julie
by Jason, Dennis, Peter, Ben or Amelia, Sally or Craig
by Rebecca, Ashley, Dianna
by Jason
by Timothy
by - Verified Customer March 19, 2017

Thank your for continued excellence.

by - Verified Customer March 19, 2017

good service.

by - Verified Customer March 16, 2017

Great service. Great price. Great staff

by - Verified Customer March 16, 2017

Very thorough and courteous.

by - Verified Customer March 16, 2017

I refuse to go anywhere else! The guys at Joe's Auto treat me like I'm a friend and I'm at their house in their garage getting my car fixed instead of a shop. They are welcoming, friendly and very knowledgeable. I love the fact that they notice things that may be coming up and tell you as an FYI and will even tell you what to expect price wise. And to wash my car after they've completed the work?! LOVE IT! Where else do you get that kind of service?! Best auto and tire shop EVER!

by - Verified Customer March 15, 2017

excellent.

by - Verified Customer March 13, 2017

Great people, great service.

by - Verified Customer March 13, 2017

I appreciate the honesty and quickness of repairs. I always have a good feeling when dealing with Jayson. I come away with the feeling that i am being taken care of and that means a lot to me.

by - Verified Customer March 13, 2017

Very professional and informative.

by - Verified Customer March 12, 2017

From scheduling, cost estimates, as well as on time completion - Joe's does a fantastic job! This is a customer friendly shop that fully explains what's wrong with your vehicle and provides a repair solution. Car repairs are not fun - these guys make the experience easier.

41 verified customers did not leave comments but provided these ratings:
by Thomas, Sean, Jeremy, Cindy, Christine, Jodene, Lorraine, Joe, David , Joe, Lauren, Michael, Nate, Paul, Steve, Connie, Charlie, Lee, Pete, Sarah, Kathy, Alex
by Erik, Jordan, Joe, Diana, Jeff, Simon, Kunal, Larry, Julie
by Jason, Dennis, Peter, Ben or Amelia, Sally or Craig
by Rebecca, Ashley, Dianna
by Jason
by Timothy
by - Verified Customer March 12, 2017

I feel like I can trust the work and workers! Very important... Hope I'm not ever disappointed.

by - Verified Customer March 12, 2017

Brought my car in and it was fixed the next day.

by - Verified Customer March 12, 2017

We needed our car fixed quickly and they got us right in that day. That was huge.

by - Verified Customer March 12, 2017

I needed tires and was provided a thorough recommendation.

by - Verified Customer March 12, 2017

Nice guys.

by - Verified Customer March 09, 2017

Top notch, my dudes.

by - Verified Customer March 07, 2017

Good service.

by - Verified Customer March 06, 2017

My car didn't start after sitting for 2 months; I was told my Battery needed replacing; had been purchased at Joe's in 2010. Since they have been servicing my vehicle, I took their advice.

by - Verified Customer March 06, 2017

Good people top notch service.

by - Verified Customer March 06, 2017

I just wished they would have looked more thoroughly if the rest of my front end was OK. No big deal, I'll just wait until something else falls off. Thank you!

41 verified customers did not leave comments but provided these ratings:
by Thomas, Sean, Jeremy, Cindy, Christine, Jodene, Lorraine, Joe, David , Joe, Lauren, Michael, Nate, Paul, Steve, Connie, Charlie, Lee, Pete, Sarah, Kathy, Alex
by Erik, Jordan, Joe, Diana, Jeff, Simon, Kunal, Larry, Julie
by Jason, Dennis, Peter, Ben or Amelia, Sally or Craig
by Rebecca, Ashley, Dianna
by Jason
by Timothy
by - Verified Customer March 05, 2017

Excellent service and good communication.

by - Verified Customer March 05, 2017

Good service, friendly people, fair price, accurate quote, fast.

by - Verified Customer February 28, 2017

Got me in the same day I called.

by - Verified Customer February 27, 2017

They took time to explain the repair and gave an accurate estimate.

by - Verified Customer February 27, 2017

Great.

by - Verified Customer February 27, 2017

Very nice place with professional technique to check cars.

by - Verified Customer February 27, 2017

My most recent visit was to repair the emission control system on our Chrysler minivan, The work was done within the allotted time and within the estimated cost. I received a courtesy shuttle ride to enable me to do other work while the repairs were made. For the past ten years I have taken five different vehicles to Joe's for scheduled maintenance and repairs. I appreciate the reliable, no-pressure service provided. I always come away with a helpful explanation of the workings (and malfunctions) of my vehicles. Joe's Auto and Tire is a wonderful resource to have in our community.

by - Verified Customer February 26, 2017

Was out of town and needed repairs. The problem was explained clearly and options were given on how to handle the repairs. Very friendly staff!!!

by - Verified Customer February 22, 2017

These guys are bar none the best ever. Always take good care of my vehicles. Great warranty coverage. Keep up the good work!

by - Verified Customer February 21, 2017

I Trust these guys, my goto shop.

41 verified customers did not leave comments but provided these ratings:
by Thomas, Sean, Jeremy, Cindy, Christine, Jodene, Lorraine, Joe, David , Joe, Lauren, Michael, Nate, Paul, Steve, Connie, Charlie, Lee, Pete, Sarah, Kathy, Alex
by Erik, Jordan, Joe, Diana, Jeff, Simon, Kunal, Larry, Julie
by Jason, Dennis, Peter, Ben or Amelia, Sally or Craig
by Rebecca, Ashley, Dianna
by Jason
by Timothy
by - Verified Customer February 20, 2017

Happy!

by - Verified Customer February 20, 2017

Good service. Will be back .

by - Verified Customer February 19, 2017

I trust the staff at Joe's. I never go any where else.

by - Verified Customer February 19, 2017

Very helpful. Excellent work.

by - Verified Customer February 19, 2017

Great service. Easy appointment making online showing cost and services. Completed what I asked for without trying to sell unnecessary repairs/services at a reasonable cost.

by - Verified Customer February 16, 2017

For the price and the work that was done, I'd come back to Joe's Auto for future work.

by - Verified Customer February 15, 2017

Great Service.

by - Verified Customer February 15, 2017

I won't hesitate returning to Joe's for any future work, and I will be referring my friends there as well! A nice shop, welcoming attitude, expert repairs. . . you can't ask for more! Thanks Joe's!!

by - Verified Customer February 14, 2017

I will be back, thanks.

by - Verified Customer February 14, 2017

I really appreciated the rides to/from work and prompt calls to let me know the parts/work needed and how much it'd cost. Work seemed to be done right and the cost was what was quoted. Great customer service all around.

41 verified customers did not leave comments but provided these ratings:
by Thomas, Sean, Jeremy, Cindy, Christine, Jodene, Lorraine, Joe, David , Joe, Lauren, Michael, Nate, Paul, Steve, Connie, Charlie, Lee, Pete, Sarah, Kathy, Alex
by Erik, Jordan, Joe, Diana, Jeff, Simon, Kunal, Larry, Julie
by Jason, Dennis, Peter, Ben or Amelia, Sally or Craig
by Rebecca, Ashley, Dianna
by Jason
by Timothy
by - Verified Customer February 09, 2017

Joe's has always been fair in their pricing. We have complete trust in them.

by - Verified Customer February 09, 2017

Services were done promptly and correctly the first time.

by - Verified Customer February 09, 2017

I've been taking my vehicles to Joe's for years. I've always been pleased with the quality of work done. They are friendly and seem to be an honest and straightforward group of people. Their business is clean and well organized. I will continue to use them in the future.

by - Verified Customer February 08, 2017

Matt took time in explaining questions I had thoroughly, which is helpful to me.

by - Verified Customer February 08, 2017

Oil change included an in-depth look at all systems. It was worth the extra time it took.

by - Verified Customer February 08, 2017

Thanks!

by - Verified Customer February 07, 2017

I am never disappointed with the information I receive about the needed repairs, checking problems, or addressing any other concerns I may have. I always feel understood, never talked down to.

by - Verified Customer February 06, 2017

Wasn't able to fix my electronic error on my cooper, but gave me the error code so I could take it to dealer in cities.

by - Verified Customer February 05, 2017

They have excellent service and fix the problem right away.

by - Verified Customer February 05, 2017

You guys rock. Thanks :)

41 verified customers did not leave comments but provided these ratings:
by Thomas, Sean, Jeremy, Cindy, Christine, Jodene, Lorraine, Joe, David , Joe, Lauren, Michael, Nate, Paul, Steve, Connie, Charlie, Lee, Pete, Sarah, Kathy, Alex
by Erik, Jordan, Joe, Diana, Jeff, Simon, Kunal, Larry, Julie
by Jason, Dennis, Peter, Ben or Amelia, Sally or Craig
by Rebecca, Ashley, Dianna
by Jason
by Timothy
by - Verified Customer February 02, 2017

Honest.

by - Verified Customer February 02, 2017

Great service. Even followed up a week later to ask if everything was going ok.

by - Verified Customer February 02, 2017

I had excellent service performed in a timely manner. All my questions were answered and I'm pleased with the work that was done.

by - Verified Customer February 01, 2017

Great place!

by - Verified Customer January 31, 2017

I have always been pleased with the service.

by - Verified Customer January 31, 2017

Service done right, staff was very knowledgeable. I will continue to have all my service done there.

by - Verified Customer January 30, 2017

The shop went out of its way to accommodate my physical disability--by picking up and returning my car--and I am very grateful. Special thanks to Jason.

by - Verified Customer January 30, 2017

I was given a quote on how much it was going to be and at the end, it was never respected! which brings me to the question of why giving one if is not going to be respected. I love this place they're nice and kind but things need to explain more or respected the prices that are given to a customer. I had two quotes exactly the same and I end up paying almost 300 more then I was quoted. but thanks for the work it was perfect.

by - Verified Customer January 29, 2017

Thanks for the great service.

by - Verified Customer January 29, 2017

I will return for more work.

41 verified customers did not leave comments but provided these ratings:
by Thomas, Sean, Jeremy, Cindy, Christine, Jodene, Lorraine, Joe, David , Joe, Lauren, Michael, Nate, Paul, Steve, Connie, Charlie, Lee, Pete, Sarah, Kathy, Alex
by Erik, Jordan, Joe, Diana, Jeff, Simon, Kunal, Larry, Julie
by Jason, Dennis, Peter, Ben or Amelia, Sally or Craig
by Rebecca, Ashley, Dianna
by Jason
by Timothy
by - Verified Customer January 26, 2017

Keep up the great work.

by - Verified Customer January 25, 2017

Was quick and I like how thorough they are when you bring a new vehicle in.

by - Verified Customer January 24, 2017

I had a good experience, however, it made me really cautious after I overheard one of the technicians say 'hey nice save on that Honda, at least we were able to get SOMETHING out of them.' Hearing that made me nervous that this place rips people off.