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Protrans Automotive & Transmission Specialists

RepairPal Certified Shop in Riverside

Protrans Automotive & Transmission Specialists

153 Verified Reviews
(951) 373-2589
3420 Gato Ct
Riverside, CA 92507 USA
"Reliable, timely, quality work. Good people."
— David, a Verified Customer
Hours
Su
Closed
M-F
8:00am to 5:30pm
S
Closed
Auto Repair Experience
  • Samantha Radak, Owner
  • Established 1991
  • 5 Auto Repair Mechanics on Staff
  • 143 Years of Car Repair Experience
Protrans Automotive & Transmission Specialists Reviews
153 Ratings
Displaying 1 - 15 of 147reviews
Jeffrey
01/06/19
Verified Customer
Willing to answer your questions. They were very knowledgeable!
Kevin J
12/30/18
Verified Customer
My brakes were taken care of and they completed the work very quickly.
Spencer
11/11/18
Verified Customer
Took a month to fix plastic rings charged way too much, not a good place bad people
Adrian
11/09/18
Verified Customer
The service was great! Everything was explained to me before the job was done. Very respectful. I'm not sure what the pricing for this type of repair usually is but I did think it was a little pricey. But overall great experience.
Roger
11/01/18
Verified Customer
Needed some warranty work performed and am extremely satisfied with the repair.
Ivie C
11/01/18
Verified Customer
Great service.
Steve
09/29/18
Verified Customer
The car was brought into ProTrans due to transmission problems. We fully expected that it would need rebuilding. After a few days, we dropped by unannounced and talked with the tech who was given the task. He carefully and patiently explained what he was doing and what still needed to be done.
Steve
10/27/18
Verified Customer
Brought the car in due to a intermittent flashing 'D'. At that time, it was not flashing. Was told to return car when it was flashing 'D' or Check Engine Light was on.
Caitlyn
10/25/18
Verified Customer
They made me feel safe and I will probably get my car serviced here again when needed.
Alroy
10/27/18
Verified Customer
They worked with me when I needed help the most.
Richard
10/11/18
Verified Customer
I am very satisfied with the work that was performed.
Rick
09/08/18
Verified Customer
I was told after the rebuild that the trans was in great shape and didn't need a rebuild. But was rebuilt anyway and charged for it.
Jackie
08/25/18
Verified Customer
Very professional and friendly. Not pressured for additional/unecessay work. Car runs much smoother than before I took it in.
Ronald
08/13/18
Verified Customer
done well and promptly
Josh
08/11/18
Verified Customer
They did good work! They did charge me $300 just to assess what might be wrong with my car which I thought was a bit much. They ended up replacing a computer in my car and charged me $500 for it so I paid $800 in total. I don t know much about transmissions and my car wasnt running so I didn t have much choice but to have them fix it. The man and woman in charge are very kind and did a very good job explaining to me the work they did. I would have liked to have not paid as much ( who wouldn t like that) but overall they had great customer service!
Schedule an Appointment with Protrans Automotive & Transmission Specialists
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (951) 373-2589
Need an appointment for today? Call the shop directly at (951) 373-2589
RepairPal Scorecard
93
Overall Quality Score
Group 5 Created with Sketch.
24-month / 24,000-mile warranty
Technical Ability
93
Tools & Equipment
97
Customer Service
90
Customer Amenities
94
Protrans Automotive & Transmission Specialists is a full service repair facility with special training for your transmission service and repair needs. This team of automotive professionals is very experienced and takes the time to attend regular training to help ensure your vehicle is repaired correctly the first time. This training, coupled with some of the best automotive tools and computer diagnostic equipment enable this location to provide repairs ranging from transmission repairs, to check engine light diagnoses and repairs, to minor and major mechanical repairs, to tires and wheel alignment, as well as your scheduled maintenance needs. They were described to us by their recent customers as “helpful”, “professional”, “reliable”, “honest”, and “brilliant”. For your peace of mind they back their work with a 24-month / 24,000-mile warranty. A local shuttle service, rental vehicles, Saturday business hours, early bird drop off, and a waiting area with wireless Internet are available for your convenience.
Details
Message From the Shop
WELCOME TO RIVERSIDE AUTO REPAIR We are a family owned business with over 50 years combined experience in caring for your automotive needs. At Protrans, we pride ourselves on our customers complete satisfaction. We believe that doing an honest job for people is just good business. Protrans makes the following commitments to all of its customers: To listen carefully to your vehicle repair concerns and needs. To thoroughly explain the service and/or repairs your vehicle needs. Promise that only highly trained technicians will work on your vehicle. To keep a detailed record of all services we performed on your vehicle and to provide you with reminders when preventative services are recommended. A/C Services Accessories Belt, Hose and Filter Replacement Brakes Cooling System Service Courtesy Check-up Drivability Diagnosis Electrical System Diagnosis & Service Emissions Fleet Services Fuel System Service Oil Change Preventive Maintenanc
Specialities
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Hybrid/Electric
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair
  • Windshield/Glass
Amenities
  • AAA Member Discount
  • Child Friendly
  • Coffee
  • Early Bird Dropoff
  • Financing
  • Free Estimates
  • Heated Waiting Room
  • Rental Car
  • Se Habla Espanol
  • Shopping Nearby
  • Shuttle
  • Warranty Accepted
  • Wireless Internet
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Saab
  • Saturn
  • Scion
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Affiliations
  • ASCCA
Map
Get Directions to Protrans Automotive & Transmission Specialists
Schedule an Appointment with Protrans Automotive & Transmission Specialists
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (951) 373-2589
Need an appointment for today? Call the shop directly at (951) 373-2589
What verified customers have to say about Protrans Automotive & Transmission Specialists
Would recommend to a friend
92%
Car was ready when promised
92%
Did not feel sales pressure
99%
Car was fixed correctly the first time
93%
Customer was treated respectfully
98%
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