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Virginia Automotive Service

RepairPal Certified Shop in Richmond

Virginia Automotive Service

24 Verified Reviews
(804) 396-6673
6601 Jefferson Davis Hwy
Richmond, VA 23237 USA
"They were great and very on time and prompt and very friendly and very professional."
— Travis, a Verified Customer
Hours
08:00
18:00
http://purl.org/goodrelations/v1#Monday
08:00
18:00
http://purl.org/goodrelations/v1#Tuesday
08:00
18:00
http://purl.org/goodrelations/v1#Wednesday
08:00
18:00
http://purl.org/goodrelations/v1#Thursday
08:00
18:00
http://purl.org/goodrelations/v1#Friday
Su
Closed
M-F
8:00am to 6:00pm
S
Closed
Auto Repair Experience
  • Ed Shelton, Owner
  • Established 1978
  • 4 Auto Repair Mechanics on Staff
  • 90 Years of Car Repair Experience
Virginia Automotive Service Reviews
24 Ratings
Displaying 1 - 15 of 24reviews
05/31/15
You guys have good customer service and are affordable.
05/28/15
Just time consuming because I had to wait a little bit longer than I expected.
05/28/15
I was charged $84.00 when I was told then to bring it back to charge me $600.00 to take my dash off. I took it to a different mechanic and found the wiring was messed up, and they messed it up. I will never go there again.
05/28/15
They were great and very on time and prompt and very friendly and very professional.
05/27/15
They were very helpful and got everything done faster. They let me look at the car and what was wrong with it. They actually went out there to show me and what was wrong. They are professional and knew what they were talking about, gave me a time estimate, and very professional.
05/27/15
They were just polite and willing to help me. I walked in and asked for service for that day, they couldn't take me that day, and took me the next morning. They were just really nice.
05/27/15
I didn't have any problems and they fixed it quickly.
05/27/15
I tried to go over but I feel they over charged the bill and they tried to charge a bill for three thousand dollars and I had to go somewhere else. I will not do business with them. I also contacted the NBC Nevada Business Bureau.
05/26/15
I was satisfied with the work they did, they always do the work they say they will.
05/25/15
They were very good. Provided service that we needed and requested in a timely manner, pleased with the service, and going to them for years.
05/22/15
Good service, they were quick and they were very nice.
05/22/15
They were straightforward, honest and they did quality work. They did the work they said they would, and they explained everything they did.
05/20/15
They were prompt, they got the work done on my vehicle quickly.
05/20/15
Three of my friends have gone there in the past 10 years, they did great work. I needed work done so I called them and asked them where they went and where they were located. They are very nice to their customers, and they helped me find all of the issues I was having with my car for the past year.
05/20/15
I have always had an excellent experience with them, they are always reasonable and very honest.
Schedule an Appointment with Virginia Automotive Service
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (804) 396-6673
Need an appointment for today? Call the shop directly at (804) 396-6673
RepairPal Scorecard
93
Overall Quality Score
Group 5 Created with Sketch.
36-month / 36,000-mile warranty
Technical Ability
93
Tools & Equipment
90
Customer Service
89
Customer Amenities
95
Virginia Automotive Service has been proudly serving the local community since 1978. Their Richmond location has a very experienced and well trained staff who are well equipped to handle repairs ranging from tires and wheel alignment, to minor and major mechanical repairs, to check engine light and diagnoses and repair, as well as your scheduled maintenance needs. Repairs are covered by a 36-month / 36,000-mile warranty for your peace of mind. Their recent customers describe this team to us as “prompt”, “helpful”, “professional”, “honest”, and "courteous". A local shuttle service, loaner vehicles, early bird drop off, Saturday business hours, and a waiting area with wireless Internet are all available for your convenience.
Details
Specialities
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair
  • Windshield/Glass
Amenities
  • AAA Member Discount
  • Car Delivery
  • Car Pickup/Dropoff
  • Child Friendly
  • Coffee
  • Early Bird Dropoff
  • Extended/Evening Hours
  • Financing
  • Free Estimates
  • Free Multi-Point Safety Inspection
  • Gas/Diesel
  • Heated Waiting Room
  • Loaner Car
  • Military Discount
  • Open Saturday
  • Open Weekends
  • Parts/Accessories
  • Se Habla Espanol
  • Senior Discount
  • Service Guarantee
  • Shuttle
  • Towing
  • Warranty Accepted
  • Wireless Internet
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Affiliations
  • NAPA
  • iATN
Map
Get Directions to Virginia Automotive Service
Schedule an Appointment with Virginia Automotive Service
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (804) 396-6673
Need an appointment for today? Call the shop directly at (804) 396-6673
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