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Staples Mill Auto Care

RepairPal Certified Shop in Richmond

Staples Mill Auto Care

31 Verified Reviews
(804) 203-0659
6815 Staples Mill Rd
Richmond, VA 23228 USA
"The best service they were extremely fast and helpful."
— Micah, a Verified Customer
Hours
Su
Closed
M-F
7:30am to 5:00pm
S
Closed
Auto Repair Experience
  • Josh Shifliet, Owner
  • Established 2018
  • 3 Auto Repair Mechanics on Staff
  • 44 Years of Car Repair Experience
Staples Mill Auto Care Reviews
31 Ratings
5
(27)
4
(3)
3
(0)
2
(0)
1
(0)
Displaying 1 - 15 of 30reviews
William
05/08/19
Verified Customer
Fast and honest
Daniel
05/01/19
Verified Customer
These are some of the best and most honest mechanics around Richmond!!! I ve been there a few times recently with different issues with a couple of my vehicles and each time I was given fantastic customer service and honest evaluations. These guys are great and aren t going to screw you!
Taylor
05/01/19
Verified Customer
Great !
Linda
05/01/19
Verified Customer
The technicians were able to make a repair for 30% less than the dealership, in less time, and with an equal warranty. Good work!
George
04/25/19
Verified Customer
Quick, friendly, and professional
Jp
04/24/19
Verified Customer
Pleased with the way they responded to my appointment request and the fast diagnosis of the vehicle. This is an 19 year old vehicle so the cost of repairs I could not justify. Always satisfied with the service provided.
Brenda
03/19/19
Verified Customer
I get my car and my grandson's car repaired here. The staff has always been courteous and the repairs have been done on time and right. They have gone beyond to help me when I was pushed for time. I will continue to bring my vehicles here. Thanks guys!!
Mark
01/31/19
Verified Customer
Convenient to drop your vehicle off. I trust the mechanics to diagnose the maintenance issue and give me an accurate cost of repair estimate. After the repair is complete, I don t have to return to the shop for the same problem.
Tom
01/30/19
Verified Customer
Very experienced and professional
Jennifer
01/20/19
Verified Customer
It was a good visit. I had three items for them to take care of and all got done, with a phone call beforehand to let me know the cost and when it would be ready. I will go back.
Jane
01/10/19
Verified Customer
I called with a check engine problem. We changed the oil and found the problem with the engine light. I will be returning to have that fixed. Great service. Would highly recommend.
Krista
01/06/19
Verified Customer
Friendly, able to accommodate my need for a State inspection within a reasonable time. Great communication when work was completed. Flexible with my difficulty regarding exact pick-up time.
Paula
01/02/19
Verified Customer
Great!
Stacy
12/06/18
Verified Customer
Excellent
Bob
11/05/18
Verified Customer
I highly recommend Staples Mill Auto Care. They do good work and their cost for my last repair was over $150 less than the Dodge dealer
RepairPal Scorecard
93
Overall Quality Score
Group 5 Created with Sketch.
12-month / 12,000-mile warranty
Technical Ability
95
Tools & Equipment
92
Customer Service
96
Customer Amenities
93
Staples Mill Auto Care has been serving the community of Henrico and the surrounding area since 2018. During this time they have developed a loyal following of satisfied customers who described this shop to us as "great”, “helpful”, “awesome”, “dependable” and "accommodating". This location features an experienced and well-trained team of automotive professionals. An investment in the necessary tools and diagnostic equipment helps make them capable of repairs ranging from minor and major mechanical repairs, to state safety inceptions, to check engine light diagnosis and repair, as well as your scheduled maintenance needs. Repairs are covered by a 12-month / 12,000-mile warranty for your peace of mind. Rental vehicles, early bird drop off, and a waiting area with wireless Internet are also available for your convenience.
Details
Message From the Shop
Doing It Our Way We founded Staples Mill Auto Care in 1996 to proudly serve automobile owners in the Henrico area. We all grew up in love with the power and feel of vehicles — don’t hesitate to ask about our favorites, but you might be sticking around for awhile! We’re passionate about cars, and we bring that passion to the work we do. Our mechanics are professional, quick and careful. We’ll send you home driving a safe vehicle that meets all regulations and inspections. Vehicle Customization Your vehicle is 'your' vehicle. So why not customize it and make it look, sound, and feel the way you want it. Want to get your vehicle in tip-top shape to cruise the road and look and sound good doing it? Drop it off at Staples Mill Auto Care to get your car or truck customized the way you'd want today. Preventative Maintenance Staples Mill Auto Care has the Preventative Maintenance experience to help keep your vehicle running smoothly. We offer the highest quality customer service and will treat your automobile as if it were our own. Roll off the lot with your vehicle feeling brand new.
Specialities
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair
Amenities
  • Early Bird Dropoff
  • Rental Car
  • Service Guarantee
  • Wireless Internet
Makes We Serve
  • Acura
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saturn
  • Scion
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Map
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What verified customers have to say about Staples Mill Auto Care
Would recommend to a friend
98%
Did not feel sales pressure
100%
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