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Simply Import Auto Service

RepairPal Certified Shop in Richmond

Simply Import Auto Service

21 Verified Reviews
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(804) 207-4601
1222 Bentley St
Richmond, VA 23227 USA
"Super satisfied. Steve went above and beyond to make sure my repairs were done correctly. He even checked on me the Saturday morning afterward."
— Nicholas, a Verified Customer
Hours
Su
Closed
M-F
8:00am to 5:00pm
S
Closed
Auto Repair Experience
  • Stephen Wilkinson, Owner
  • Established 2005
  • 4 Auto Repair Mechanics on Staff
  • 69 Years of Car Repair Experience
Simply Import Auto Service Reviews
21 Ratings
5
(18)
4
(2)
3
(0)
2
(0)
1
(0)
Displaying 1 - 15 of 20reviews
Jenny
05/02/19
Verified Customer
Great,
Jonathan
02/25/19
Verified Customer
I am always impressed with their level of service and communication, and their ability to recommend work based on financial, safety and performance factors.
Nicholas
02/11/19
Verified Customer
Super satisfied. Steve went above and beyond to make sure my repairs were done correctly. He even checked on me the Saturday morning afterward.
Katy
04/14/19
Verified Customer
Have received consistently excellent service there since this business was first established, and have previously recommended it to others.
Kevin
03/18/19
Verified Customer
Love this place. Trust Steve and the guys. Ben is also easy to talk to and explains things very well.
David
02/26/19
Verified Customer
Very professional and friendly.
Robert
05/12/19
Verified Customer
Great staff, good and reasonable prices.
Larry
05/08/19
Verified Customer
The best.
Bret
04/15/19
Verified Customer
The staff was very kind and friendly.
Scott
07/31/19
Verified Customer
Service was performed in a prompt and professional manner. Only work that was necessary was performed.
Doug
07/10/19
Verified Customer
Ben does an excellent job juggling phone calls, conversation with customers and receiving reports from the customers. The mechanics when possible give positive eye contact with customers and will talk about what they are doing, but maintaining good safety boundaries within their work perimeter. This takes a lot of focus and hard work, especially when it is 98 out.
Brian
05/30/19
Verified Customer
Simply Import Auto is the only place that I take my truck to have any and all maintenance done because they are the best!
Leo
08/04/19
Verified Customer
Approachable and knowledgeable. Quickly diagnosed a problem and fixed it. Also suggested needed upcoming maintenance/inspection, which saved a trip to the mechanic.
Steve
03/20/19
Verified Customer
Simply Imports continued to enhance the much deserved reputation they have gained over the years. Work I ordered done was done well, cleanly, and promptly. Unless one of my vehicles is under dealer warranty, I bring them to Simply Imports.
Steven
02/21/19
Verified Customer
Superb service.
RepairPal Scorecard
93
Overall Quality Score
12-month / 12,000-mile warranty
Technical Ability
95
Tools & Equipment
93
Customer Service
94
Customer Amenities
93
Simply Import Auto Service was established in 2005 and has been providing Richmond and the surrounding area with quality automotive repairs ever since. This RepairPal Certified shop features a team of very experienced, highly trained technicians who are equipped with the tools and diagnostic equipment necessary to perform a wide range of repairs. These repairs can range from minor and major mechanical repairs, to tires and wheel alignment, to check engine light diagnosis and repairs, as well as your scheduled maintenance needs. This work is backed by a 12-month / 12,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who enthusiastically describe the team here as “wonderful”, “professional”, “friendly”, “prompt”, and “knowledgeable”. A local shuttle service, rental cars, early bird drop off, and a waiting area with wireless Internet are also available for your convenience.
Details
Specialities
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belt
  • Tire Sales/Repair
Amenities
  • Early Bird Dropoff
  • Rental Car
  • Service Guarantee
  • Shuttle
  • Wireless Internet
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jeep
  • Kia
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Affiliations
  • iATN
Map
Get Directions to Simply Import Auto Service
What verified customers have to say about Simply Import Auto Service
Would recommend to a friend
99%
Car was ready when promised
100%
Did not feel sales pressure
100%
Car was fixed correctly the first time
95%
Customer was treated respectfully
100%
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