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Richmond Truck Authority Service Department

RepairPal Certified Shop in Richmond

Richmond Truck Authority Service Department

12 Verified Reviews
(804) 655-4929
4200 Jacque St
Richmond, VA 23230 USA
"I thought they were very honest and trustworthy."
— John, a Verified Customer
Hours
Su
Closed
M-F
8:00am to 5:00pm
S
Closed
Auto Repair Experience
  • Jeb Breeden, Manager
  • Established 2014
  • 2 Auto Repair Mechanics on Staff
  • 33 Years of Car Repair Experience
Richmond Truck Authority Service Department Reviews
12 Ratings
5
(9)
4
(1)
3
(1)
2
(0)
1
(0)
John
12/25/18
Verified Customer
I thought they were very honest and trustworthy.
Cameron
11/14/18
Verified Customer
The prices were a little on the high end based on what they originally told me. They did a good job, there was a quick turnaround and good communication.
Carliale
01/29/19
Verified Customer
The service was good. They had work to get done, they did it, the car's still running and I'm happy.
Lou
01/29/19
Verified Customer
They were very patient with me because I'm very particular. I think it was Jeff and Jebb and the installers did everything I asked and more.
Linda
10/01/18
Verified Customer
They got my problem fixed very quickly and it was a good price and I haven't had any problems nice then so they were very great. The people working there were really nice.
Henry
10/18/18
Verified Customer
It was just very smooth, the people were very pleasant and friendly to deal with. It was just maybe a timing issue on my side, but you guys were willing to drive and get another part that wasn't at the shop, so I appreciated that effort.
Casey
01/29/19
Verified Customer
The guys were awesome, they seemed to really care. Their prices were good, they were fast and friendly and all around just a good experience.
Zach
09/26/18
Verified Customer
I like the way the people talk to you and ask for your input on the work they do. I had one mechanic ask how the truck was doing. It's been great, nothing has been wrong with it and not many mechanics|do that. I haven't had to get my truck worked on there since I've been there last so that means they know what they are doing.
Kendra
09/26/18
Verified Customer
I had an alignment and the wheels changed. The customer service is good.
Jim
10/18/18
Verified Customer
I always get great service.
Derek
09/26/18
Verified Customer
Great!
RepairPal Scorecard
91
Overall Quality Score
Group 5 Created with Sketch.
12-month / 12,000-mile warranty
Technical Ability
92
Tools & Equipment
90
Customer Service
92
Customer Amenities
93
Richmond Truck Authority Service Department was established in 2014 and has been providing the community with quality automotive repairs ever since. This RepairPal Certified shop features a team of experienced and well-trained technicians who are equipped with the tools and diagnostic equipment necessary to perform a wide range of repairs. These repairs can range from minor and major mechanical repairs, to tires and wheel alignment, to check engine light diagnosis and repairs, to state safety inspections, as well as your scheduled maintenance needs. This work is backed by a 12-month / 12,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who enthusiastically describe the team here as “great”, “friendly”, “awesome”, and “honest”. A local shuttle service, rental cars, early bird drop off, and a waiting area with wireless Internet are also available for your convenience.
Details
Message From the Shop
Richmond’s trusted source for previously-loved TRUCKS & SUVS! We proudly specialize in lifted, 4x4, gas & diesel trucks at affordable prices. We search endlessly, far & wide, for the highest quality vehicles, bypassing thousands before we select one. We are a Carfax Advantage Dealer meaning we do not hide from the Carfax Vehicle History Report, nor do we keep this ever-important information from our customers. We thoroughly inspect every vehicle we offer for sale, both to the standards set forth by the Virginia Independent Automotive Dealer Association’s (VIADA) Re-certification program, but also to our own-even more stringent-guidelines. We strive to offer only well-maintained, rust-free TRUCKS, SUVS, & the occasional SPORTS CARS to our customers.
Specialities
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair
Amenities
  • Child Friendly
  • Early Bird Dropoff
  • Free Estimates
  • Free Multi-Point Safety Inspection
  • Gas/Diesel
  • Heated Waiting Room
  • Parts/Accessories
  • Service Guarantee
  • Shuttle
  • Warranty Accepted
  • Wireless Internet
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Map
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What verified customers have to say about Richmond Truck Authority Service Department
Would recommend to a friend
100%
Did not feel sales pressure
100%
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