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C & J Auto & Truck Service Center - Richmond

RepairPal Certified Shop in Richmond

C & J Auto & Truck Service Center - Richmond

63 Verified Reviews
(804) 480-4918
9007 Jefferson Davis Hwy
Richmond, VA 23237 USA
"They were really quick and they were very nice about it. They were fast to fix the car and everything is working perfectly now."
— Shawn, a Verified Customer
Hours
Su
Closed
M-F
8:00am to 6:00pm
S
8:00am to 3:00pm
Auto Repair Experience
  • Mark Coonley, Owner
  • Established 2002
  • 3 Auto Repair Mechanics on Staff
  • 1 ASE Master Auto Technician
  • 44 Years of Car Repair Experience
C & J Auto & Truck Service Center - Richmond Reviews
63 Ratings
Displaying 1 - 15 of 62reviews
Rodney
06/30/19
Verified Customer
I really go to this center for s repair and after picking up my car, I don t have to return because of some incomplete issue. This has happed on several visits. Dissatisfied!
Robert
06/06/19
Verified Customer
Excellent staff, fast service. My car was taken into the bay for service immediately after checking in. You can't get any better than that!
Shareka
05/29/19
Verified Customer
Everyone was very nice
John
05/15/19
Verified Customer
They were able to fix what two other previous repair shops were not able to do
Zachary
05/09/19
Verified Customer
Staff was great and service was quick.
Isaac
05/02/19
Verified Customer
Still treat you like a family and give you alternatives to getting your car fixed
Ciesha
04/26/19
Verified Customer
The customer service was great, I felt welcomed & like a priority! Service was quick, my wait time was no longer than 30 mins. The mechanic that assisted me; was very knowledgeable of the problem with my vehicle.
Fran
04/29/19
Verified Customer
Very nice staff felt like I knew them for years explained everything to me not in mechanic talk but in a way I would understand. They were very caring and I will return.
Coonley
04/16/19
Verified Customer
Great people, courteous and helpful. Repairs done right first time. What more can you ask for! Thanks!
Barbara
04/15/19
Verified Customer
Friendly, fast, glad I found them!!
Dominick
04/07/19
Verified Customer
I've been taking my cars to C & J for almost 20 years. They are courteous and knowledgeable, their estimates are usually spot on, and their prices are competitive.
Kersonda
02/22/19
Verified Customer
Thank you to all of you...stay awesome.
Rose Anna
02/12/19
Verified Customer
Receptionist was very kind and welcoming. They had me in and out in no time!
Kory
01/22/19
Verified Customer
Had ac evaporator and body work done and turned out great
Kenya
12/28/18
Verified Customer
Excellent and fast service friendly staff. Will be back soon.
RepairPal Scorecard
93
Overall Quality Score
Group 5 Created with Sketch.
24-month / 24,000-mile warranty
Technical Ability
93
Tools & Equipment
97
Customer Service
91
Customer Amenities
95
The Richmond location of C & J Auto & Truck Service Center was established in 2002 and has been providing the community with quality automotive repair ever since. This RepairPal Certified shop features an experienced team led by an ASE certified Master Technician and are equipped with the tools and diagnostic equipment necessary for today's modern vehicles. Repairs performed here can range from minor and major mechanical repairs, to tires and wheel alignment, to check engine light and computer diagnosis and repairs, to state safety inspections, as well as your scheduled maintenance needs. All this work is backed by a 24-month / 24,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who describe the team here as “friendly”, “knowledgeable”, “professional”, "honest", and “wonderful”. A local shuttle service, rental & loaner cars, early bird drop off, Saturday business hours, and a waiting area with wireless Internet are also available for your convenience.
Details
Message From the Shop
C & J Auto and Truck Service Center is a full-service preventive maintenance and automotive repair center. We perform high quality, guaranteed service you can trust at a fair price. We repair domestic and foreign vehicles and are your best choice for scheduled maintenance of your car, SUV, truck and fleet vehicles. Family owned and operated, we use the latest diagnostic equipment to guarantee your vehicle is serviced correctly while maintaining your manufacturer's warranty. We only use quality replacement parts, and our technicians are ASE-certified. How do we stay small and sell big? It's simple: years of experience. At C & J Auto Service Center, our mission is to offer you the latest in parts and products at the best prices, and with unparalleled service. We pledge our best efforts to make your experience both beneficial and enjoyable. Once you try us, we're sure you'll be back for more!
Specialities
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair
Amenities
  • Early Bird Dropoff
  • Loaner Car
  • Open Saturday
  • Rental Car
  • Service Guarantee
  • Shuttle
  • Wireless Internet
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Affiliations
  • NAPA
Map
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What verified customers have to say about C & J Auto & Truck Service Center - Richmond
Would recommend to a friend
92%
Car was ready when promised
92%
Did not feel sales pressure
70%
Car was fixed correctly the first time
90%
Customer was treated respectfully
98%
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