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CoAuto

(775) 909-4134
331 Verified Reviews
Info@coautonv.com

HOURS
08:00
17:00
http://purl.org/goodrelations/v1#Monday
08:00
17:00
http://purl.org/goodrelations/v1#Tuesday
08:00
17:00
http://purl.org/goodrelations/v1#Wednesday
08:00
17:00
http://purl.org/goodrelations/v1#Thursday
08:00
17:00
http://purl.org/goodrelations/v1#Friday
Su
Closed
M-F
8:00am to 5:00pm
S
Closed

ADDRESS

2155 Dickerson Rd
Reno, NV 89503 USA

AUTO REPAIR EXPERIENCE

  • Vinnie Lucido, Manager
  • Established 2014
  • 2 ASE Certified Auto Technicians
  • 3 ASE Master Auto Technicians
  • 107 Years of Car Repair Experience

CoAuto Reviews

OVERALL RATING

331 Verified Reviews
5 stars
(261)
4 stars
(49)
3 stars
(7)
2 stars
(7)
1 star
(7)
by - Verified Customer January 14, 2018

I appreciate the willingness to explain things to me and not treat me like I could not comprehend. Thanks for the quote on what my next visit may cost as well. Helps me plan for the expense instead of being surprised when the car comes in for service.

by - Verified Customer January 14, 2018

Delivered as promised. I will be bringing in my other car as well.

by - Verified Customer January 11, 2018

They are great!

by - Verified Customer January 11, 2018

I felt significant pressure to perform repairs that I made very clear did not interest me. I want to sell the jalopy, not make it live forever. A recommendation of another repair place that has something in mind other than platinum repair service would have been appreciated. Likewise, I didn't feel that I received a whole lot of analysis for the amount that I paid.

by - Verified Customer January 10, 2018

Some of the previous questions need a N/A because my car was an issue where they can't do much because it is really a bigger issue and a lesser shop would have tried and probably killed the car.

by - Verified Customer January 10, 2018

CoAuto is the best garage I've been to. The staff are friendly, explanations are detailed, and repairs were completed in a timely manner.

by - Verified Customer January 08, 2018

Excellent customer service. Car came in at estimate and was ready hours before I expected it to be.

by - Verified Customer January 07, 2018

Definately won't be taking my car anywhere else. I felt as though everything was explained properly and thoroughly. Even though I dont understand vehicles, I wasn't made to feel stupid. This shop found issues that had been going on for a long time, even though my car had been seen in other shops RECENTLY and I was under the impression that the work was being done and everything was being inspected. Glad that I was referred to this shop.

by - Verified Customer January 07, 2018

Very good shop. This was my first time so I wait till I have had a few things done to really praise but vee

by - Verified Customer January 02, 2018

There was a reason for my car not being ready. The parts they ordered did not come in and so they had to go pick them up which took a couple of hours because they were 45 minutes away. They did a good job as far as I know but its only been one day. I was treated with respect and they were very knowledgeable about what needed to be done. I will go back to them if needed for other repairs

by - Verified Customer January 01, 2018

I found the shop has become more though regarding exactly what is done. Fun to have it on my phone to see it. And yes, the issue with what was draining the battery was finally found and fixed! YEAH!

by - Verified Customer December 27, 2017

Had a great experience with CoAuto. Manager worked with me 1 on 1 to get me a good price for the work done on my car & was very curteous & helpful.

by - Verified Customer December 26, 2017

Honest and fair. I really appreciate that they were honest with me. As a female who knows nothing about cars, it is very scary going to any mechanic because they can tell you anything and in good faith you d believe them. CoAuto fixed the problem with my car and didn t try to upsell anymore issues.

by - Verified Customer December 26, 2017

Good shop and good people

by - Verified Customer December 20, 2017

Excellent service! The best I ve experienced at any mechanic yet.

7 verified customers did not leave comments but provided these ratings:
by Dianne, John
by Brian, Molly, Jonnie
by Shawn
by Angela
by - Verified Customer December 20, 2017

This was the best experience I've ever had at a repair shop. The waiting room showcases local artists, I received texts and emails with pictures of my car and the issue, and they went above and beyond to fit me in a few days before Christmas. This is my new standard for repair shops!

by - Verified Customer December 19, 2017

Thank you! See you guys next time.

by - Verified Customer December 18, 2017

I was impressed with the entire operation

by - Verified Customer December 18, 2017

Wonderful experience

by - Verified Customer December 18, 2017

Did what they said they were gonna do, at the price they said they would

by - Verified Customer December 18, 2017

Everyone Always shows a kindness and compassion when relaying unpleasant news about costs that along with so many intangibles that makes them the best in town. CoAuto is greatly appreciated.

by - Verified Customer December 17, 2017

I tried to set an appointment online, but there were none available. I dropped my car off the night before, hoping you would be able to do a used car pre-purchase inspection, and you made it happen! Thanks!

by - Verified Customer December 17, 2017

Very clean shop and everybody was very nice. I really appreciated the inspection report with pictures. Albert was explained everything very well and was prompt in returning phone calls.

by - Verified Customer December 14, 2017

All the persons in this shop, counter to mechanics, were friendly, cheerful and very helpful. All the work was done correctly and the mechanics showed me some problems and explained how to fix them so I was able to do the work at home and save money. My choice as I have the ability to do some of this wo

by - Verified Customer December 14, 2017

We are happy with CoAuto, Happy New 2018!!!

7 verified customers did not leave comments but provided these ratings:
by Dianne, John
by Brian, Molly, Jonnie
by Shawn
by Angela
by - Verified Customer December 13, 2017

Very good service, detailed and informative. Fixed a problem that 3 other shops did or could not for whatever reason. I am very pleased with the service and repairs.

by - Verified Customer December 11, 2017

This repair might have been unnecessary if service coordinator had explained the repair options more thoroughly when the auto was repaired in January of this year.

by - Verified Customer December 10, 2017

All was fine except the waiting room was pretty cold

Reply from CoAuto – by CoAutoNV January 02, 2018

Good morning John. Sorry our heater had an issue this particular day. We did have it repaired. Hope we can keep you satisfied with our customer service and expertise in auto repair. What can I do to bring your review to a 4 or 5 star?
Thanks, Vinnie/Owner

by - Verified Customer December 07, 2017

Great first experience. My car had an coolant expansion tank that needed repair 5 minutes before the shop closed, but all the employees stayed late and drove to a Subaru dealer just to get my car fixed. Very professional and courteous.

by - Verified Customer December 06, 2017

I was really impressed by the service and concept of a community focused shop. Even though my vehicle was not able to be fixed, I am excited to bring my vehicles to you

by - Verified Customer December 04, 2017

I'm 82 years young. I have been driving for 66 years. Vinnie, CoAuto, is the first person to explain repairs with pictures and in such a way that I could understand. He is sincere, honest, compassionate and I definitely will return and definitely will recommend CoAuto.

by - Verified Customer December 03, 2017

Albert kept me informed during the whole process.

by - Verified Customer November 30, 2017

Integrity and good service go together with Co-Auto. Not only a 'family atmosphere, a happy family to boot!

by - Verified Customer November 30, 2017

Excellent se

by - Verified Customer November 30, 2017

I will definitely come back!

7 verified customers did not leave comments but provided these ratings:
by Dianne, John
by Brian, Molly, Jonnie
by Shawn
by Angela
by - Verified Customer November 30, 2017

Best auto shop I've ever been to. I will go to them for all of my car needs!

by - Verified Customer November 30, 2017

Fantastic service, would recommend

by - Verified Customer November 29, 2017

Best car repair experience ever! Highly recommend.

by - Verified Customer November 28, 2017

It was awesome

by - Verified Customer November 28, 2017

Great customer service. Very friendly.

by - Verified Customer November 27, 2017

I was charged $400 to change a single tie-rod end, which was a misdiagnosis of the actual problem that my car had, which was a bad motor mount, which another shop (SAS) was able to diagnose and fix correctly the first time, and which is apparently a very common problem for my model of car (Volvo v50). SAS also said they would have changed the tie-rod end for significantly less than $400. So, I don't think I will be coming back.

by - Verified Customer November 21, 2017

Not only are these guys fair, competent and hospitable, but they're committed to working with and bettering the community. They will definitely be my car guys whenever I need work in Reno...

by - Verified Customer November 21, 2017

Excellent service. Excellent work. Highly-intuitive customer care

by - Verified Customer November 20, 2017

Love these people!!!!!

by - Verified Customer November 19, 2017

Customer service (Albert) was great. The car needed extensive repairs. It leaked oil after (expected) but the problem was found and fixed. It took about a week longer than promised

7 verified customers did not leave comments but provided these ratings:
by Dianne, John
by Brian, Molly, Jonnie
by Shawn
by Angela
by - Verified Customer November 16, 2017

The team provided great service, and was very friendly.
Thanks Vinnieband team!

by - Verified Customer November 16, 2017

Niles and the people at CoAuto are steadfast in their customer service and abilities. My VW was inspected and repaired promptly and they gave me a spectrum of options for parts. They even detailed my car! Great organization!

by - Verified Customer November 15, 2017

Services were not complete. Needed more time and services were not fully explained.

by - Verified Customer November 12, 2017

Only two issues were adverse: schedule slide and communication from customer interface staff. Occurring on second vehicle they are working on now. I plan to discuss customer respect breakdown with owner(s).

by - Verified Customer November 09, 2017

I was pleased with every aspect of my experience. Will definitely use in future

by - Verified Customer November 09, 2017

The work was done professionally and we were updated on every aspect of the repair. Very happy with the service.

by - Verified Customer November 09, 2017

I was very happy with the service and professionalism of this shop. They are knowledgeable, courteous, and very fair cost wise.

by - Verified Customer November 09, 2017

Everyone was very friendly, professional and knowledgeable. Will come back for future issues :)

by - Verified Customer November 08, 2017

Exceptional , unique artistic setting for a car repair shop. Comprehensive repair summary and attentive customer service...but on the pro y side.

by - Verified Customer November 08, 2017

Great,pleasure to work with!

7 verified customers did not leave comments but provided these ratings:
by Dianne, John
by Brian, Molly, Jonnie
by Shawn
by Angela
by - Verified Customer November 06, 2017

The staff at Co Auto was friendly and did a good job of explaining the inspection report and work that needed to be done to my vehicle.

by - Verified Customer November 02, 2017

First time in will be back for sure.

by - Verified Customer November 01, 2017

I scheduled an appt for 9 am to get some maintenance on my car they said they would give me updates throughout the process and call me when it is ready and I live an hour out of town I waited all day which the guy said it shouldn't be long. The shop closes at 5 pm and I have received no updates it is now 440 pm. I give them a call and they at first couldn't tell me if it was ready or not then they say it is and they ask if I'm on my way I said I just called an uber and they then tell me if I don't get here before five I'm not going to be able to get my vehicle. I say I have been waiting all day and that is my only way home and then they tell me if I get there at 5:10 I can pick it up. When I arrive they only finished half of what was scheduled to be fixed, didn't have time to explain how what they did fix went and they say I didn't get a call because at 4:30 they got busy! I dropped my car off at 9 a.m. I will not be coming back.

by - Verified Customer November 01, 2017

excellent!

by - Verified Customer October 31, 2017

First experience at the shop was better than expected. Great customer service and they got my rig completed the same day with a new timing belt, water pump, serpentine belts and oil change. Ended up paying less than the original quote. Always good to save a few bucks. I didn t get pressured into more services, some basic recommendations that I was able to complete myself. Repeat business.

by - Verified Customer October 30, 2017

I told the shop my car wouldn t crank and the lights were out at the rear of the vehicle. They said they would do a diagnostics check which was 125 dollars but would go towards the bill. Later told me it doesn t go towards the bill. The diagnostics was almost everything except the lights and no start. I was told my oil was burnt and low. I had just changed the oil one week prior. I checked again and it was still clear and maybe 1 cup low. Not enough to be a problem. They put in one 10 cent fuse for the 130 dollars and was going to charge me 50 dollars to change two light bulbs which literally took me 3 minutes total. Not saying anywhere else in Reno is better. Just saying.

by - Verified Customer October 29, 2017

Every employee I talked to: receptionist girl, Nile, Anthony and Vinnie were all extremely helpful and friendly. The shop is amazing and I loved the text updates and comms for when I couldn't talk on the phone. Amazing service, already recomended to several friends in just the last week.

by - Verified Customer October 29, 2017

It was excellent! Loved the explanatory videos I got! You guys are awesome.

by - Verified Customer October 26, 2017

Shop was professional and knowledgeable. Great experience.

by - Verified Customer October 25, 2017

Great environment for waiting.

7 verified customers did not leave comments but provided these ratings:
by Dianne, John
by Brian, Molly, Jonnie
by Shawn
by Angela
by - Verified Customer October 24, 2017

I always feel safe leaving my car in the hands of CoAuto. I appreciate the time they take to explain everything to me, and often provide me with options when it is possible.

by - Verified Customer October 24, 2017

I was disappointed that a recommended repair that I agreed to was not performed but overall the service I received was good.

by - Verified Customer October 23, 2017

I felt that the staff honestly cared about you. Good experience.

by - Verified Customer October 19, 2017

The shop was unaware of my appt. They charged me $30 for a brake inspection which was not disclosed to me when I made the appt. Overall, not happy with their service. Won't be back.

by - Verified Customer October 19, 2017

Fast and done well.

by - Verified Customer October 19, 2017

Good, quick, fair & efficient. 10 out of 10. Thank you guys

by - Verified Customer October 18, 2017

Nile found what he thought was the problem but it turned out the next day that there were other issues. Unfortunately, there was time to pursue repair of the other possible problems causing the car issues.

by - Verified Customer October 18, 2017

Extremely friendly and helpful employees. Would definitely come back when I need my truck worked on next time

by - Verified Customer October 16, 2017

Always professional and quality work for a fair price

Reply from CoAuto – by CoAutoNV October 25, 2017

We appreciate you. Thanks for your trust. Have a blessed day

by - Verified Customer October 15, 2017

Good customer service

Reply from CoAuto – by CoAutoNV October 25, 2017

Thank you for the opportunity to serve you. Have a nice day

7 verified customers did not leave comments but provided these ratings:
by Dianne, John
by Brian, Molly, Jonnie
by Shawn
by Angela
by - Verified Customer October 12, 2017

Will drive down from Truckee moving forward. My new shop!

by - Verified Customer October 12, 2017

I will be back!

by - Verified Customer October 10, 2017

Friendly, fair, no nonsense plus this is a company that gives back to the community. Owner personally delivered necessities to fire-ravaged california as well.

Reply from CoAuto – by CoAutoNV October 25, 2017

Thanks Oliver, appreciate your review. Hope to see you again in the future.

by - Verified Customer October 09, 2017

Every person I talked to at the shop was extremely helpful. Everything done was explained and most importantly, I feel the shop is ethical and honest.

Reply from CoAuto – by CoAutoNV October 25, 2017

We really appreciate the kind words. Hope to see you for your next service.

by - Verified Customer October 08, 2017

The problem with my car has been taken care of (lights going on on panel after tires changed). Nile did a great job of listening and getting the car fixed to my satisfaction. He is very good at customer service. Nice shop. I like the way you guys are automating everything. and you called to make sure I was happy.. good job.. i'll be back..

Reply from CoAuto – by CoAutoNV October 25, 2017

we are pleased that your service was exceptional. Glad to know you will be back. Vinnie

by - Verified Customer October 05, 2017

Really personable, and explained everything in detail and espaecially appreciate the pics with the explanations!

Reply from CoAuto – by CoAutoNV October 25, 2017

We are pleased that you like our high tech service. The pics help us to help you. Have a great day

by - Verified Customer October 03, 2017

I have been a customer of CoAuto for about two years now, and I always leave pleased with their service. The staff is amazing and friendly, and the service is top notch!

Reply from CoAuto – by CoAutoNV October 25, 2017

Thanks Eduardo, we love having you as a customer. Vinnie

by - Verified Customer October 03, 2017

Fantastic

Reply from CoAuto – by CoAutoNV October 25, 2017

Your fantastic.
Vinnie

by - Verified Customer October 02, 2017

Service was nice and informative. Work was done on time and not too pricy.

Reply from CoAuto – by CoAutoNV October 25, 2017

Thank you for the kind review, have a blessed day. Vinnie

by - Verified Customer October 02, 2017

Best

Reply from CoAuto – by CoAutoNV October 25, 2017

Your the best too. Have a nice day

7 verified customers did not leave comments but provided these ratings:
by Dianne, John
by Brian, Molly, Jonnie
by Shawn
by Angela
by - Verified Customer September 28, 2017

Excellent customer service and always does a top notch job, including answering any and all questions I have a length. Wonderful company!

Reply from CoAuto – by CoAutoNV October 25, 2017

Thanks Kellie, we appreciate you as a customer.

by - Verified Customer September 28, 2017

I wish I could give them a 5 star review for each part they fixed on my broken a$$ truck instead of one review for the single visit! XD great service, great people, honest work; not to mention they DOUBLE the WARRANTY of their work compared to competitors.

Reply from CoAuto – by CoAutoNV October 25, 2017

We give you a 5 star review as a customer. Thanks again and have a wonderful year

by - Verified Customer September 27, 2017

I have taken my car twice now and both times I have received exceptional service. They are always upfront and honest and make sure I fully understand what is wrong, what my options are and I receive very detailed reports.

Reply from CoAuto – by CoAutoNV October 25, 2017

Thank you for your kind review, we appreciate you as our customer. Thanks again

by - Verified Customer September 27, 2017

They diagnosed the problem quickly

Reply from CoAuto – by CoAutoNV October 25, 2017

We pride ourselves in our diagnosis abilities and thank you for trusting us with your vehicle. Thanks Vinnie

by - Verified Customer September 26, 2017

I'm very satisfied with your services and expect to continue being a customer.

Reply from CoAuto – by CoAutoNV October 25, 2017

We are happy to know you will continue to be a great customer. Vinnie

by - Verified Customer September 26, 2017

Thanks guy

Reply from CoAuto – by CoAutoNV October 25, 2017

Thanks you, have a great day

by - Verified Customer September 26, 2017

CO Auto does a great job.

Reply from CoAuto – by CoAutoNV October 25, 2017

Thanks Mike. Your a great customer

by - Verified Customer September 24, 2017

CoAuto is my idea of what a progressive business should be. Unexpected in Reno, to find a state of the art company, from owners to employees, to the way they do business as part of a community and on equal footing with customers. I wish they were in my state and town! They are improving the quality of the lives they touch, not just the vehicles they maintain. Honest, quality, integrity. I see they are the 2017 midsize company of the year. I also see they have congressional recognition for their programs to better the community and help others. I thought I just needed a starter in my truck, come to find out I received an inspired, forward looking lift along my own journey. Treat yourself and your car right here!

Reply from CoAuto – by CoAutoNV October 25, 2017

We wish you were in our city as well. Hoping you find someone you trust in your town. Thank you for those kind hearted words. Have a blessed year and life for that matter

by - Verified Customer September 21, 2017

Was good.

Reply from CoAuto – by CoAutoNV October 25, 2017

Thanks for your review

by - Verified Customer September 20, 2017

Tires and alignment finished on time. They were honest about other things that should be handles but did not push me to do things I could not currently afford.

Reply from CoAuto – by CoAutoNV October 25, 2017

We are pleased that you were pleased with the service. Thanks again

7 verified customers did not leave comments but provided these ratings:
by Dianne, John
by Brian, Molly, Jonnie
by Shawn
by Angela
by - Verified Customer September 18, 2017

Staff helpfull and courteous in explaining problem and repairing the condition.

Reply from CoAuto – by CoAutoNV October 25, 2017

Glad we were able to help you out.

by - Verified Customer September 17, 2017

Friendly staff.

Reply from CoAuto – by CoAutoNV October 25, 2017

You are also friendly and we appreciate you. Vinnie

by - Verified Customer September 14, 2017

The car sounded great after I picked it up from the shop but had issues after I picked it up

Reply from CoAuto – by CoAutoNV October 09, 2017

David, thank you for taking the time to leave us a review. We would love to see the car and make sure all the work we did is good. Our doors are always open and we stand behind all our work. Thank you, the Team at CoAuto

by - Verified Customer September 14, 2017

Absolutetly Great Job!

Reply from CoAuto – by CoAutoNV October 25, 2017

Thank you for the kind words. Vinnie

by - Verified Customer September 13, 2017

Over all good experience. High hourly rate but thourough work done. Friendly service.

Reply from CoAuto – by CoAutoNV October 25, 2017

Thanks for your review, sorry you feel our labor rate is high, we strive to be the very best.

by - Verified Customer September 13, 2017

Go Vinny!

Reply from CoAuto – by CoAutoNV October 25, 2017

Go Ben, thanks my friend.

by - Verified Customer September 12, 2017

I have never had a car repair experience quite the one I had with CoAuto. The staff was extremely professional in all manner. The receptionist was very friendly and courteous. The extreme part of my experience was the email they sent with pictures of the repairs I have never had this before.

Reply from CoAuto – by CoAutoNV October 25, 2017

We are pleased and excited to offer you the most hi-tech and pleasant auto repair service. Thanks

by - Verified Customer September 11, 2017

I couldn't say that my car was fixed this time, because it wasn't fixed. Your guys let me know that the car was not a good candidate for repair due to the cost vs. value of the car. I appreciated their honesty.

Reply from CoAuto – by CoAutoNV October 25, 2017

We appreciate your trust. thank you

by - Verified Customer September 07, 2017

CoAuto was (as usual) great to work with. They found out what was wrong with my Prius and unfortunately, the piece required to fix it was worth more than the value of the car so I decided to scrap the car. Still really like CoAuto though.

Reply from CoAuto – by CoAutoNV October 25, 2017

We also really like you as a customer. Thanks for the kind review.

by - Verified Customer September 06, 2017

First time to this shop nice clean organized shop,and office. The job I was asking them to do is was a tough one'fixing someone else's mistake' I'm pleased with their service and their knowledge knowledge.

Reply from CoAuto – by CoAutoNV October 25, 2017

Thanks Adam, we appreciate you as our customer. Have a great day

7 verified customers did not leave comments but provided these ratings:
by Dianne, John
by Brian, Molly, Jonnie
by Shawn
by Angela
by - Verified Customer September 04, 2017

This is hands-down the best group of mechanics I have ever dealt with. They are open and honest and highly knowledgeable and I love the fact that they are focused on the community and take pride in what they do and giving back. I will not take my car anywhere else.

Reply from CoAuto – by CoAutoNV October 25, 2017

We are happy that you were pleased with our services, looking forward to working with you in the future. Vinnie

by - Verified Customer August 29, 2017

Honest shop

Reply from CoAuto – by CoAutoNV October 25, 2017

Thanks you and we are happy to have you as a customer. Vinnie

by - Verified Customer August 29, 2017

As much as I hate to say this, being that I am female I hate dealing with anything related to car repairs. I do typically feel vulnerable since I don't have much knowledge when it comes to cars. I was recommended by a few acquaintances to your shop and I must say that I was very pleasantly surprised. I love how everything was documented to help me find value in the services being recommended to me for my car. Although I had a laundry list of items that need to be addressed with my vehicle, I'm confident that it's honest . Thank you for such wonderful customer service !

Reply from CoAuto – by CoAutoNV October 25, 2017

Your welcome, thank you for putting your trust and confidence in us. Looking forward to working with you in the future. Vinnie

by - Verified Customer August 29, 2017

I've been so happy with CoAuto. I love the detailed reports on my vehicles that they e-mail me. The reports even includes pictures of the parts being worked on. I've never come across another auto shop that explains the work that needs to be done so clearly. They are thorough, and I honestly believe they saved us from an accident. The price is fair, and they are up-front about costs. They called and let me know the price it would take to fix an old car was going to far exceed the car's worth, so I was able to save that huge cost and junk the car. Everyone has been nice, honest, and clear. They have always fixed the car correctly the first time, and have even gotten my car back to me same day or next day, which I really appreciate.

Reply from CoAuto – by CoAutoNV October 25, 2017

We also appreciate you. Thanks for your kind words and have a blessed day. Vinnie

by - Verified Customer August 27, 2017

Easy

Reply from CoAuto – by CoAutoNV October 25, 2017

Have a great day, appreciate you.

by - Verified Customer August 24, 2017

Great shop; my new go to for auto repairs and routine maintenance!

Reply from CoAuto – by CoAutoNV October 25, 2017

Thanks for your review Robert. Have a great day

by - Verified Customer August 23, 2017

Outstanding service!

Reply from CoAuto – by CoAutoNV October 25, 2017

Outstanding customer. Vinnie

by - Verified Customer August 23, 2017

Went in for a routine oil change, my first visit to CoAuto. I believe they do a good job and are honest and straight forward, but was told I'm getting a synthetic oil change and not told that the bill would be $88. I have no issues with the work performed only that I wasn't told the cost or given a chance to discuss why I'm getting synthetic vs. regular oil.

Reply from CoAuto – by CoAutoNV October 25, 2017

We apologize for any lack of communication. Hoping to see you again in the future. Have a blessed day

by - Verified Customer August 21, 2017

I brought a couple of my cars here for repairs and pleased with every experience.

Reply from CoAuto – by CoAutoNV October 25, 2017

We are pleased to have customers like yourself. Thanks Vinnie

by - Verified Customer August 21, 2017

Very helpful. It's overwhelming how much needs to be done every time I go in but I'm always treated nicely and everything is explained thoroughly.

Reply from CoAuto – by CoAutoNV October 25, 2017

Happy to be of service, and thank you for your continued trust. Have a wonderful day. Vinnie

7 verified customers did not leave comments but provided these ratings:
by Dianne, John
by Brian, Molly, Jonnie
by Shawn
by Angela
by - Verified Customer August 21, 2017

Niall (?) helped me and he was amazing! I didn't know it was appointment only, but he did everything he could to get my oil changed that day. I'm so grateful and love this place!

Reply from CoAuto – by CoAutoNV October 25, 2017

We love Nile too, hope you have a fantastic year. Vinnie

by - Verified Customer August 21, 2017

Good work and friendly service.

Reply from CoAuto – by CoAutoNV October 25, 2017

Thanks Simon, we truly appreciate you as well. Vinnie

by - Verified Customer August 17, 2017

Thank you!

Reply from CoAuto – by CoAutoNV October 25, 2017

Thanks you and have a great day. Vinnie

by - Verified Customer August 16, 2017

Quality work

Reply from CoAuto – by CoAutoNV October 25, 2017

Quality customer as well, thanks Vinnie

by - Verified Customer August 16, 2017

I was just in for an oil change. I was pretty pleased with everything. I will say though that the app you guys have came in pretty handy. I wasn't told about my transmission being leaky but it popped up on there when I went to see if anything else needed to be done. I'll be back in around 7,000 miles for some fresh oil. Thanks a bunch!!

Reply from CoAuto – by CoAutoNV October 25, 2017

Thank you, see you when you return. Have a blessed day. Vinnie

by - Verified Customer August 13, 2017

The staff was very friendly and helpful. They also gave me information on future needs my vehicle will have, which allows me time to plan for them financially. Love this shop!

Reply from CoAuto – by CoAutoNV October 25, 2017

Love this customer. Thanks for your kind review Shelby

by - Verified Customer August 10, 2017

New tires and an alignment, plus checking the engine coolant (it was fine). Great service!

Reply from CoAuto – by CoAutoNV October 25, 2017

You are the best, thank you for your kind review. Vinnie

by - Verified Customer August 09, 2017

Not only was my vehicle taken in promptly but was ready hours before I was originally told it would be ready.

Reply from CoAuto – by CoAutoNV October 25, 2017

Happy we could get you serviced in a timely manner. Thanks for your kind review. Vinnie

by - Verified Customer August 09, 2017

One of the best experiences I've had getting my car repaired, and a place that I feel really wants to do right by its community. I am extremely happy with the service I got and absolutely plan to have all repairs/service done through CoAuto in the future.

Reply from CoAuto – by CoAutoNV October 25, 2017

Ah Carol thank you that makes us feel good. We are happy to have you as our customer. Vinnie

by - Verified Customer August 07, 2017

Great experience, felt well informed

Reply from CoAuto – by CoAutoNV October 25, 2017

Great customer. Thanks for taking the time to review us. Vinnie

7 verified customers did not leave comments but provided these ratings:
by Dianne, John
by Brian, Molly, Jonnie
by Shawn
by Angela
by - Verified Customer August 07, 2017

Awesome

Reply from CoAuto – by CoAutoNV October 25, 2017

Your awesome, thanks for your review. Vinnie

by - Verified Customer August 06, 2017

Friendly and helpful service. Nice to get a full document reviewing what needs to be done and what doesn't ahead of time.

Reply from CoAuto – by CoAutoNV October 25, 2017

Thanks Thomas for your kind review. Have a great day. Vinnie

by - Verified Customer August 02, 2017

I feel safe and respected at this shop. I feel like I can trust their recommendations and they always make room to get us in

Reply from CoAuto – by CoAutoNV October 25, 2017

So happy you feel safe and entrusting here at CoAuto, we appreciate you. Vinnie

by - Verified Customer August 01, 2017

AC still not working correctly. Over 90 degrees compressors cycles on and off and AC ceases with system blowing warm air. I need to bring it back in just have no other car to use for work. It's my busiest time of the year.

Reply from CoAuto – by CoAutoNV October 25, 2017

Hello, I apologize that the A/C is not operating to your liking. I hope we were able to resolve your concerns and invite you to call me if thee are any additional questions. Have a pleasant day. Vinnie 360-5361

by - Verified Customer July 31, 2017

Super friendly and knowledgeable. I have already sent customers their way

Reply from CoAuto – by CoAutoNV October 25, 2017

We appreciate you and your loyalty. Thanks for the recommendation. Vinnie

by - Verified Customer July 27, 2017

CoAuto is a breath of fresh air! They identified the difficult problem quickly, corrected it efficiently and the cost was more than reasonable. They're wonderful to deal with!

Reply from CoAuto – by CoAutoNV October 25, 2017

You are also wonderful to deal with. Appreciate you. Vinnie

by - Verified Customer July 27, 2017

Get shop and people. I return every year as the workmanship is great and fair price.

Reply from CoAuto – by CoAutoNV October 25, 2017

Thanks Blake. Have a great day.

by - Verified Customer July 27, 2017

I really appreciated their willingness to stick with the repair beyond simply replacing the parts. The techs insisted on taking additional time to ensure everything was properly adjusted and functioning at their peak, so much so I am still struck by how much better the vehicle performs.

Reply from CoAuto – by CoAutoNV October 25, 2017

We are pleased your vehicle is performing better. Thanks Vinnie

by - Verified Customer July 27, 2017

They were all great. I'm a 77year old and not easy to get around but the young lady at the desk was very kind and helpful. My car runs great now and I'm very happy.

Reply from CoAuto – by CoAutoNV October 25, 2017

Thanks Donna. Happy you were pleased with your service. Vinnie

by - Verified Customer July 26, 2017

Great place

Reply from CoAuto – by CoAutoNV October 25, 2017

Thanks Vinnie, appreciate you

7 verified customers did not leave comments but provided these ratings:
by Dianne, John
by Brian, Molly, Jonnie
by Shawn
by Angela
by - Verified Customer July 26, 2017

I was repeatedly asked to authorize replacement of expensive components that I was told showed no signs of abnormal wear. However, I liked being sent photos of the disassembly and and parts in question.

Reply from CoAuto – by CoAutoNV October 25, 2017

We apologize that the needed services were not all found upon the initial inspection but hope to speak with you in regards to your experience as I would like to make sure you are 100% happy with our services. Sincerely Vinnie (Owner)

by - Verified Customer July 26, 2017

The car was done the next day and they took 50 bucks off cause they finished faster than expected.

Reply from CoAuto – by CoAutoNV October 25, 2017

Happy we could be of service, have a wonderful year. Vinnie

by - Verified Customer July 26, 2017

The price to fix the a/c was $500 more than another quote.

Reply from CoAuto – by CoAutoNV October 25, 2017

Sorry we were more expensive but that may be due to the quality of parts we use. Hope you can understand. Have a blessed day.

by - Verified Customer July 26, 2017

Great place! I finally found my mechanic

Reply from CoAuto – by CoAutoNV October 25, 2017

We are honored to have you as our customer. Thanks Vinnie

by - Verified Customer July 25, 2017

Keep up the good work!

Reply from CoAuto – by CoAutoNV October 25, 2017

You too, thanks for your trust and loyalty. Vinnie

by - Verified Customer July 25, 2017

Excellent work. Job well done.

Reply from CoAuto – by CoAutoNV October 25, 2017

Thanks Katy. Have a blessed day
Vinnie

by - Verified Customer July 25, 2017

Jeff, Albert, Rochelle, and Vinnie really took great care of me and my vehicle. I would highly recommend Co-Auto.

by - Verified Customer July 24, 2017

Took my car in for and oil change and to have my struts looked at. The guys kept me updated throughout the day and sent me a digital report on my car inspections with photos and recommendations. That was the first time I had seen a printed report like that. I was able to go through it on my own time. I will definitely be going back to these guys for my future service and repair work.

by - Verified Customer July 24, 2017

Great experience, thanks.

by - Verified Customer July 23, 2017

Every staff member was very polite and truly a joy to work with. I will definitely recommend co auto to my friends and family

7 verified customers did not leave comments but provided these ratings:
by Dianne, John
by Brian, Molly, Jonnie
by Shawn
by Angela
by - Verified Customer July 20, 2017

Great service. They called and walked me through all the issues they found with the car and kept me updated on the progress. Good shop. Great customer service.

by - Verified Customer July 19, 2017

I am always extremely satisfied with the service I get at CoAuto. Being a single woman with car problems is scary, and I always feel comfortable taking my car there.

by - Verified Customer July 19, 2017

This shop rocks! Great staff.

by - Verified Customer July 18, 2017

Great

by - Verified Customer July 16, 2017

Very kind, knowledgeable people! Car was diagnosed and fixed quickly!

by - Verified Customer July 12, 2017

I'm happy, thanks!

by - Verified Customer July 12, 2017

This was the first time I didnt feel 100% satisfied. I read the inspection results the next day and saw many things that needed attention but weren't mentioned to me. And I sent an email to the service team but no reply...

by - Verified Customer July 12, 2017

My first visit to CoAuto met my expectations. I will continue to use their services for my Tiguan VW

by - Verified Customer July 12, 2017

I feel so spoiled with the the quality of service and the support and respect, there is not another place to go in the Reno Sparks area. Thank you.

by - Verified Customer July 11, 2017

Very thorough and knowledegable.

7 verified customers did not leave comments but provided these ratings:
by Dianne, John
by Brian, Molly, Jonnie
by Shawn
by Angela
by - Verified Customer July 11, 2017

This was my second trip to CoAuto. The first time was to diagnose a CEL problem and the second time was for a diagnosis and repair of a cooling system problem. Both visits exceeded expectations in professionalism, timeliness, and cost.

by - Verified Customer July 11, 2017

Love the shop, service and they even gave me a ride home, which is good cuz there's no bus were I live and cant get ride in am. AC works great, I was surprised they were able to get done looked busy, but was very pleased.

by - Verified Customer July 10, 2017

Expensive and extensive cooling system work done on 19 year old Forester. All well done, however, I do have a question about correctly filling the radiator. I have been using CoAuto since they opened up and have cheerfully recommended then to some other customers.

by - Verified Customer July 10, 2017

Extremely pleased that I was finally able to find an auto repair shop that could accurately diagnose the issue and fix it.

by - Verified Customer July 06, 2017

Great service...prompt and fair.

by - Verified Customer July 06, 2017

The staff was very courteous and the prices were fair. I even referred my neighbor in the next day.

by - Verified Customer July 06, 2017

Very friendly, work done on time, no pressure to purchase other services. Nice waiting area showcasing local art.

by - Verified Customer July 05, 2017

I was visiting Reno, and CoAuto managed to fit me in to get my truck fixed on short notice. They were very professional, courteous, competent, and even noticed that my serpentine belt was showing wear and needed replacement. I would come back to CoAuto in a heartbeat if I lived in Reno

by - Verified Customer July 05, 2017

I don't usually respond to surveys; however, you do a very good job and I wanted to let you know. Your prices seem on the high side, but I'm from the old school and used to dealing with the old time small shop. Thanks for the good work.

by - Verified Customer June 29, 2017

Great job

7 verified customers did not leave comments but provided these ratings:
by Dianne, John
by Brian, Molly, Jonnie
by Shawn
by Angela
by - Verified Customer June 29, 2017

I have been taking my vehicles to co auto for 3 years would not go anywhere else.

by - Verified Customer June 29, 2017

I had a great experience at this shop. My A/C was taken care of in a timely manner and the quality of the service was top notch. Everyone is always friendly and they always take time to answer questions and explain in detail what was done.

by - Verified Customer June 28, 2017

Very professional and reasonable pricing

by - Verified Customer June 28, 2017

There was a communication error in the costs listed.

by - Verified Customer June 26, 2017

Friendly knowledgeable staff. Pricing is on par for a reputable trustworthy shop

by - Verified Customer June 25, 2017

Co-Auto is AMAZING!

Thanks!!

by - Verified Customer June 22, 2017

I've been looking for a shop in town that is reliable and courteous - my search is over! Thanks all!

by - Verified Customer June 22, 2017

I have used this service for many years and I feel very fortunate to have it available in our community. Quality service by quality people!!

by - Verified Customer June 22, 2017

Appreciate the honest assessments!

by - Verified Customer June 22, 2017

First time I used this shop. Very satisfied with the work. Plan on returning the next time I need work done. Would recommend it to friends. Thanks.....

7 verified customers did not leave comments but provided these ratings:
by Dianne, John
by Brian, Molly, Jonnie
by Shawn
by Angela
by - Verified Customer June 21, 2017

Friendly people and they do good work

by - Verified Customer June 20, 2017

Very welcoming staff and office. Enjoyed the artwork and professionalism!

Reply from CoAuto – by CoAutoNV October 25, 2017

We enjoyed you as a customer. Thanks again. Vinnie

by - Verified Customer June 20, 2017

Will continue to use this place. Nice people clean work.

by - Verified Customer June 20, 2017

:) Thanks!

by - Verified Customer June 15, 2017

CoAuto is the best! I will always trust them with my car maintenance and their suggestions.

by - Verified Customer June 13, 2017

This was my first time here, and I was floored. Not only was the place beautiful, and I had great service, but I also I love the digital email that I got at the end of their full report on my vehicle. That's the first time I've ever had that, and I love it!

by - Verified Customer June 13, 2017

Everyone from the receptionist to the technicians were kind and thorough. I have always loved my experiences at CO Auto.

by - Verified Customer June 12, 2017

Excellent

by - Verified Customer June 05, 2017

The staff was very nice and answered all of my questions. The price was very reasonable. The job was done pretty fast. Will definitely use them again for future maintenance and repair.

by - Verified Customer June 05, 2017

I went to CoAuto and they took care of it quickly and noted a few things that they noticed to keep an eye on. Quick and friendly, a good combo.

7 verified customers did not leave comments but provided these ratings:
by Dianne, John
by Brian, Molly, Jonnie
by Shawn
by Angela
by - Verified Customer June 01, 2017

Car sounds different, and not a gassy smell but exhaust smell when A C is used.

by - Verified Customer May 30, 2017

Outstanding team from the front desk to the shop. Great follow up on all the work being performed.

by - Verified Customer May 29, 2017

I trust these guys - they always are honest and don't try to push services I don't need. They work with me to schedule services over several months so I can accommodate my schedule.

by - Verified Customer May 25, 2017

Quickly diagnosed and fixed.

by - Verified Customer May 24, 2017

I made an appointment for additional repairs.

by - Verified Customer May 23, 2017

Always a pleasure to be there.

by - Verified Customer May 23, 2017

FIrst time customer, and CoAuto is quite ahead of its time, and certainly well ahead of the industry. A very good experience. Quality service, fair price and a very positive experience.

by - Verified Customer May 21, 2017

Outstanding service great; friendly and genuine people! Beautiful facility. Best experience I have ever had at and auto repair facility-highly, highly recommend!

by - Verified Customer May 17, 2017

Very professional definitely recommending and using again.

by - Verified Customer May 17, 2017

Best auto shop I've ever experienced! Truck was ready early, price was LESS than quoted, every repair was explained thoroughly, customer service was PERFECT!

7 verified customers did not leave comments but provided these ratings:
by Dianne, John
by Brian, Molly, Jonnie
by Shawn
by Angela
by - Verified Customer May 16, 2017

Wonderful!

by - Verified Customer May 14, 2017

I had a great time, everyone was really friendly. They offered me a few extra options if I wanted to take them but placed no pressure. They also advised me of things which really did need to get done so I accepted. I'll definitely come again when I next need a tune up.

by - Verified Customer May 10, 2017

Staff is excellent, very knowledgeable and took the time to explain in detail. Thank you!

by - Verified Customer May 08, 2017

I always trust Vinnie, Anthony, and their crew with my car. They're the best!

by - Verified Customer May 08, 2017

Very courteous service explained in detail, no pressure to up sell repairs. Good experience.

by - Verified Customer May 07, 2017

CoAuto was a pleasant experience for me. The employees are friendly and the work is top notch. Even the shop is 'sparkly clean'. I won't hesitate to recommend CoAuto to my friends.

by - Verified Customer May 02, 2017

Anthony and his crew are the tops. Everything was done correctly and without any surprises. If only all repair shops were like CoAuto.

by - Verified Customer April 30, 2017

I was sent to CoAuto by a friend who raved about the service and the fact that you were able to figure out what was wrong with her car. I have never had a better experience at a repair shop as I had here. Alberto explained everything to me step by step, he was extremely courteous and proficient. I was so pleased with how much you were able to fix my car and the reasonable price you charged. The shop is very clean and the reception area inviting. I have been bragging to my friends about you and I plan on returning until they take away my license.

by - Verified Customer April 26, 2017

Good service.

by - Verified Customer April 25, 2017

Amazing people. Very courteous and polite, and treated me well.

7 verified customers did not leave comments but provided these ratings:
by Dianne, John
by Brian, Molly, Jonnie
by Shawn
by Angela
by - Verified Customer April 24, 2017

Everyone was very kind and professional.

by - Verified Customer April 24, 2017

Great service and explanation.

by - Verified Customer April 24, 2017

Great people!

by - Verified Customer April 24, 2017

A pretty good experience, friendly and cooperative with my unusual needs as far as drop off and pickup were concerned. I will probably use them again.

by - Verified Customer April 23, 2017

YOU ROCK! You make me feel like family, and I think I love all of you. Especially Rochelle, and maybe Anthony and Vinnie are okay too.

by - Verified Customer April 23, 2017

I love CoAuto, you guys are the very best in town. However, the check-in during my last visit was much much longer that they used to be the last 3 years. I was even asked if it was my first visit after checking my name in the computer. Maybe he was a new employee. I wish Rochel would be there in all the shifts. She makes things really smooth and pleasant.

by - Verified Customer April 19, 2017

Excellent service. I will return.

by - Verified Customer April 18, 2017

Co-Auto is always fair with me and the other customers I've spoken to as well.

by - Verified Customer April 18, 2017

This was my first experience taking my Honda CRV into CoAuto. It was easy to drop off, and they asked thorough questions when I did, so everything of concern could be addressed. I felt they kept in touch and explained recommendations for possible future maintenance to keep my car operating in good condition. I had an oil change and got major fluids checked or replaced, and I'm glad to have CoAuto for my auto repair and maintenance needs. Thanks!

by - Verified Customer April 17, 2017

Great company.

7 verified customers did not leave comments but provided these ratings:
by Dianne, John
by Brian, Molly, Jonnie
by Shawn
by Angela
by - Verified Customer April 16, 2017

This has become our one and only repair shop. You're the best!

by - Verified Customer April 13, 2017

Great experience.

by - Verified Customer April 11, 2017

They are wonderful! Wouldn't take my car anywhere else.

by - Verified Customer April 10, 2017

Very friendly and professional staff. Explained everything to me in detail and answered all my questions. Will return.

by - Verified Customer April 10, 2017

Great experience and your receptionist is awesome.

by - Verified Customer April 03, 2017

I love the photos of the work being done. It is a great perk.

by - Verified Customer April 03, 2017

Always have gotten good service here. Trustworthy shop.

by - Verified Customer April 03, 2017

Best service I've ever had done on my car!

by - Verified Customer April 02, 2017

I don't just tell my friends about co-auto. I rave about it. This shop is hands down the best one I have ever been to.

by - Verified Customer March 29, 2017

Excellent service and vibe.

7 verified customers did not leave comments but provided these ratings:
by Dianne, John
by Brian, Molly, Jonnie
by Shawn
by Angela
by - Verified Customer March 29, 2017

Everything was good.

by - Verified Customer March 27, 2017

Anthony, Vinny and Larry took great care of us. Will be back for sure!

by - Verified Customer March 27, 2017

Excellent as always.

by - Verified Customer March 26, 2017

Good honest shop with fair prices.

by - Verified Customer March 23, 2017

Great work.

by - Verified Customer March 23, 2017

Excellent!

by - Verified Customer March 22, 2017

It's not fun having to take car into shop, but I always feel good after getting great service here.

by - Verified Customer March 22, 2017

No problems.

by - Verified Customer March 21, 2017

The best auto service around. I'll be a customer for life.

by - Verified Customer March 21, 2017

The staff is friendly and knowledgeable. So far I feel my car is running well :). I enjoy working with everyone there. Thank you!

7 verified customers did not leave comments but provided these ratings:
by Dianne, John
by Brian, Molly, Jonnie
by Shawn
by Angela
by - Verified Customer March 21, 2017

Always a pleasure.

by - Verified Customer March 20, 2017

The shop came recommended to me by a friend and I couldn't be more grateful. The other shop I went to was asking for twice the price and had only diagnosed half the problem. They explained everything I needed to get done and was able to get me in and out in a day.

by - Verified Customer March 20, 2017

Great work, would recommend CoAuto in any capacity.

by - Verified Customer March 20, 2017

GREAT!

by - Verified Customer March 19, 2017

Very friendly and unique atmosphere in the shop. Feels more like a chill hangout spot than a typical greasy, white-floored, white-walled shop.

by - Verified Customer March 15, 2017

Great shop - fair and honest.

by - Verified Customer March 15, 2017

It all went well.

by - Verified Customer March 14, 2017

I am a woman who is AES certified in general automotive mechanics. I became certified because of the negative experiences I have had in the past with mechanics fooling me into repairs I didn't need. I took my car to the Honda dealership about a month ago for inspection because I knew there were some long outstanding issues that needed to be addressed. They sent me on my way stating that my car was just fine. I knew it wasn't fine and so I asked my friends for recommendations for car repair in Reno and that's how I came to Co-Auto. I purposefully decided not to tell Co-Auto all the issues I knew my car was having to see if you guys could pick up on them. I was so impressed, your company addressed every single issue. I've never been so happy to pay for $1,000 in repairs on my car in my life. Thank you for preventing me from having to buy a new car.

by - Verified Customer March 14, 2017

Your office, staff, and those in the shop are friendly and great to work with.

by - Verified Customer March 13, 2017

Excellent service.

7 verified customers did not leave comments but provided these ratings:
by Dianne, John
by Brian, Molly, Jonnie
by Shawn
by Angela
by - Verified Customer March 13, 2017

Good experience. Would be nice to have one evening each week when the shop is open later than 5pm.

by - Verified Customer March 13, 2017

Friendly service adviser.

by - Verified Customer March 13, 2017

I was impressed with the diagnostic email and thorough service CoAuto provided. Very professional and clean shop.

by - Verified Customer March 13, 2017

I didn't have any work done because Alberto identified that the cost of the work would probably be far over double the value of the car. He identified several problems i was not aware of and was extremely friendly. Gave me a ride. While i learned my car was basically a bust, I really appreciated my experience at CoAuto. Thank you. I recommend you to everyone.

by - Verified Customer March 13, 2017

Excellent service I would highly recommend.

by - Verified Customer March 12, 2017

Thank you all for your help with my blueberry, she is working and running great. There is still some stuff that I have to come back and get done but all the information that was told was honest and true and that's why I will come back, as soon as funds are available. Thank you all for your help.

by - Verified Customer March 12, 2017

I had an excellent experience with CoAuto. I will continue to refer your shop to family and friends.

by - Verified Customer March 09, 2017

It's the best shop in town!

by - Verified Customer March 08, 2017

Been coming to CoAuto the last couple years and they have consistently explained what my car needed and why. I feel I am in good hands.

by - Verified Customer March 08, 2017

Nice, clean shop!

7 verified customers did not leave comments but provided these ratings:
by Dianne, John
by Brian, Molly, Jonnie
by Shawn
by Angela
by - Verified Customer March 08, 2017

CoAuto has grown in staff and location size, but their commitment to reasonably priced, quality work has not changed. In fact, I think they have gotten better--the level of professionalism has improved and all staff is on board!

by - Verified Customer March 07, 2017

Awesometown; I wish my Subaru were less reliable so I could pop by more often.

by - Verified Customer March 05, 2017

Consistently The Feel Good garage.

by - Verified Customer March 01, 2017

Very conscientious.

by - Verified Customer March 01, 2017

Nice people, good work. Thanks!

by - Verified Customer February 27, 2017

The experience of having our vehicle repaired at CoAuto was among the best service experiences our family has ever had. The employees who worked with us were professional, courteous, flexible, and good communicators. The shop is clean and a friendly atmosphere.

by - Verified Customer February 27, 2017

Excellent experience!

by - Verified Customer February 27, 2017

Great job. Excellent customer service.

by - Verified Customer February 26, 2017

Although the repairs took longer than I desired, I acknowledge that the nature of the diagnosis was complex. CoAuto kept me up to date consistently and performed all the work that I required in a professional manner.

by - Verified Customer February 26, 2017

Staff is friendly and professional. Work was performed quickly and as expected, and price is reasonable. I'll be returning for service in the future and recommending this great place to friends and family.

7 verified customers did not leave comments but provided these ratings:
by Dianne, John
by Brian, Molly, Jonnie
by Shawn
by Angela
by - Verified Customer February 26, 2017

I went in to get my windshield wipers fixed. They told me i needed to have the entire wiper kit replaced. I paid over $400 for the diagnosis, the wiper kit and labor. The only thing they fixed was the wipers themselves. When i went to pick up my car they told me everything was working again. Upon inspection of my vehicle i noticed that my wiper fluid wasn't working. When i went in to ask them about it; they told me it wasn't part of the repair. Even though they told me it was part of the kit in the first place. They said i would need to pay for another diagnosis and labor for them to re-look at what they literally just fixed. They were very rude when i was trying to find out what's going on. When i got home i looked under the hood and realized that all that needed to be done was to just replace the tubing to the wipers. They wanted another $200 just to tell me that and fix it. I'm not happy at all with the service or the employees.

by - Verified Customer February 22, 2017

They were nice and honest and told me what my car needed.

by - Verified Customer February 22, 2017

CoAuto was able to get me in before work and they gave me a ride to work, while they were working on my car. Great experience!

by - Verified Customer February 21, 2017

Very professional and friendly.

by - Verified Customer February 20, 2017

Had a major repair and, unfortunately, it took significantly longer than planned. The issue was beyond COAUTO's control.

by - Verified Customer February 20, 2017

Great service and appreciated how they checked in with me after my visit.

by - Verified Customer February 20, 2017

Larry explained the good, the bad, and ugly with what was wrong with my car. I walked in knowing that I needed to have the secondary air pump repaired, but he identified other issues that were going to cause me to fail SMOG. He could have repaired the air pump, charged me for it, failed smog, and force my arm to complete the additional repairs, but instead he showed me all his cards and allowed me to make a wise decision as a consumer. I have since decided to purchase another car instead of repairing my aging VW. However, when my new car needs any work done it will always at CoAuto.

by - Verified Customer February 19, 2017

Just came in for an oil change. I was satisfied with the work. However, after frequenting Jiffy Lube for the same service in the past, I thought almost 2hrs was a bit long to wait. Still love the guys and the work they do there. I plan to continue to bring my car there when its needs some mechanic attention.

by - Verified Customer February 16, 2017

Very friendly staff. I love all the artwork in the shop!

by - Verified Customer February 15, 2017

By far the very best.

7 verified customers did not leave comments but provided these ratings:
by Dianne, John
by Brian, Molly, Jonnie
by Shawn
by Angela
by - Verified Customer February 14, 2017

Great service, will return.

by - Verified Customer February 13, 2017

The team diagnosed accurately, and timely. They provided relevant info to make a reliable decision. Experience was top notch!

by - Verified Customer February 13, 2017

Great all the way around .

by - Verified Customer February 13, 2017

I loved that the mechanic that worked on our truck came out to explain to me how he came upon the additional problems with our vehicle. He made me feel at ease after his explanation and everyone was very understanding and patient.

by - Verified Customer February 12, 2017

Great service!

by - Verified Customer February 12, 2017

Some of the work performed was not approved before being done.

by - Verified Customer February 12, 2017

Great service.

by - Verified Customer February 08, 2017

Courteous, pleasant people who fixed my headlight in a jiffy -- I'd come back!

by - Verified Customer February 07, 2017

Love CoAuto and the team there. Thank you!

by - Verified Customer February 06, 2017

Employees were very friendly.

7 verified customers did not leave comments but provided these ratings:
by Dianne, John
by Brian, Molly, Jonnie
by Shawn
by Angela
by - Verified Customer February 06, 2017

Great first experience with this shop. I thought they did a great job assessing the most pressing needs assessing not recommending a bunch of unnecessary work for a 22 year old vehicle.

by - Verified Customer February 05, 2017

Convention, fast, and courteous. The staff was knowledgeable and friendly. True professionals.

by - Verified Customer February 02, 2017

I always feel happy when I leave CoAuto. Everyone there is patient and careful to make sure I fully understand what repairs are most needed and/or desirable. I have no doubt that I am being treated fairly and honestly.

by - Verified Customer February 02, 2017

I had a check engine light on and called to schedule an appointment to have a diagnostic done on my car to find out what was wrong. They were able to get me in immediately called me the next day and told me what the problem was and had my car fixed two days or a day later and I have not had any problems with my check engine light on.

by - Verified Customer January 31, 2017

Though the situation wasn't a fun one to be in, I really appreciated the fast turn around, willingness to work with my insurance company, and oh so friendly atmosphere.

by - Verified Customer January 30, 2017

The crew at CoAuto is awesome! They really seem to care about the customer and did a great job at solving my car's overheating issue. Thanks CoAuto!

by - Verified Customer January 29, 2017

Great service, very trustworthy, we now take all of our vehicles there!

by - Verified Customer January 29, 2017

From when I entered the office and when I left, I was given respect and treated extremely well. The work that needed to be done was completed in a timely fashion and was also explained to me anytime something new was found. I enjoyed the level of professionalism and expertise that employees displayed on the phone as well as face to face when explaining issues and giving me options to my situation.

by - Verified Customer January 28, 2017

Nice, quick preventative service. All services explained thouroughly. No unnecessary services added, like the dealership service department likes to do

by - Verified Customer January 26, 2017

Great customer service!

7 verified customers did not leave comments but provided these ratings:
by Dianne, John
by Brian, Molly, Jonnie
by Shawn
by Angela
by - Verified Customer January 26, 2017

GROOVY MAN GROOVY.

by - Verified Customer January 26, 2017

This shop has the best customer service of any shop I have ever used. They also do a fabulous job explaining what needs to be done and why!

by - Verified Customer January 22, 2017

Great experience with Rochelle and the whole team. They treat you like a valued, loyal customer and update you along the way. They give you options, and the reports with pictures are great! Couldn't ask for a better experience than CoAuto. Their new location is right next to their old location, but it's bigger and can handle the influx of new customers. I can only imagine, since they're great, and others deserve to take advantage of auto repair shops you can trust.

by - Verified Customer January 22, 2017

Excellent service and diagnostics.

by - Verified Customer January 19, 2017

CoAuto is always trustworthy and does a great job!

by - Verified Customer January 18, 2017

This is the best shop I've ever been to. Extremely professional, respectful, and knowledgeable. I love the crew.

by - Verified Customer January 18, 2017

I've really enjoyed every experience I've had with CoAuto and will continue to bring my car to them whenever I experience problems.

by - Verified Customer July 01, 2015

They are very kind and they give honest quotes.

by - Verified Customer July 01, 2015

I know one of the owners, they are honest and they let me if I need repairs or not. They give me a checklist of repairs I need and what I can wait on.

by - Verified Customer June 29, 2015

It is very extremely fast service, take care of me, pick me up personally and drop it off at my place when finished. Friendly place.

7 verified customers did not leave comments but provided these ratings:
by Dianne, John
by Brian, Molly, Jonnie
by Shawn
by Angela
by - Verified Customer June 28, 2015

I appreciate their service and their honesty. They are very friendly and the shop is always very clean.

by - Verified Customer June 25, 2015

They have excellent service, they are honest and they do the work quickly.

by - Verified Customer June 24, 2015

They are friendly, reliable, get it done in a timely manner. I've gone to several other mechanics and because I am a woman they feel they can talk down to me. They don't make me feel belittled or talk down to me because I do not understand mechanic jargon.

by - Verified Customer June 23, 2015

They provided excellent customer service and they completed the project on time.

by - Verified Customer June 23, 2015

They had very good service. They are by far the best since they fixed a problem we still had for free. They were really nice guys also. They were really friendly.

by June 22, 2015

I know the owner, they do good work and I have never had any problems with them.

by - Verified Customer June 22, 2015

They were just great for everything. They were cheaper than anything and did free work for me. They offered me a ride home. Really good job.

by - Verified Customer June 21, 2015

They did a great job and gave great customer service and nice guys.

by - Verified Customer June 21, 2015

They did a really good job, they got me in quickly they fixed the problem at a very good price.

by - Verified Customer June 21, 2015

They are fast, efficient and very affordable.

7 verified customers did not leave comments but provided these ratings:
by Dianne, John
by Brian, Molly, Jonnie
by Shawn
by Angela
by - Verified Customer June 21, 2015

They are really good and I really like their service. I like how they treat people and their performance. They do the best they can and you can tell difference from other shops.

by - Verified Customer June 18, 2015

They know what they are doing, they are very thorough and they do the work at a fair price.

by - Verified Customer June 17, 2015

I have already sent people to them, they are my main mechanic and they do very good work.

by - Verified Customer June 16, 2015

They are really honest, good people, talk to you as a person, very dependable, people come in and work on their own cars, very honest, and I recommend people to them. They are certified people, and other workers are certified, they went to school for it, their prices are very fair and good not overly expensive. They know what they are doing.

by - Verified Customer June 14, 2015

They offer friendly service. They were quick, reliable and very honest.

by - Verified Customer June 14, 2015

I like their customer service and knowledge of the vehicles and timely manner of getting their vehicle back to you. I work out of town and he goes to my house and picks up my vehicle and takes it to his shop and works on it.

by - Verified Customer June 09, 2015

They did good work, they were fast and they charge fair prices.

by - Verified Customer June 04, 2015

They are really friendly and quick. They are very welcoming and I never feel pressured to do anything.

by - Verified Customer May 12, 2015

They're excellent with customer service. They came and I drove my car and they dropped me off and then picked me up again. It was pretty outstanding. They're just really friendly guys and good guys in the community. I feel like they do a good job and I don't feel like they overcharge. They make it a point to be reasonable.

7 verified customers did not leave comments but provided these ratings:
by Dianne, John
by Brian, Molly, Jonnie
by Shawn
by Angela

RepairPal Scorecard
96
OVERALL QUALITY SCORE

24
month
Nationwide
warranty
24
month
Local
warranty
TECHNICAL ABILITY
100
TOOLS & EQUIPMENT
98
CUSTOMER SERVICE
96
CUSTOMER AMENITIES
95

CoAuto One has been serving Reno and the surrounding area since 2014. During this time they have developed a loyal following of satisfied customers who described this shop to us as "friendly”, “reliable”, “honest”, “dependable” and "knowledgeable". This location is also an ASE Blue Seal location that features a team of automotive professionals whose commitment to ongoing training and ASE Certifications ranks with the best. An investment in tools and diagnostic equipment help make them capable of repairs ranging from tires and wheel alignment, to minor and major mechanical repairs, to check engine light diagnosis and repair, as well as your scheduled maintenance needs. Repairs are covered by a 24-month / 24,000-mile warranty for your peace of mind. A local shuttle service, early bird drop off, and a waiting area with wireless Internet are all available for your convenience.


Details

SPECIALTIES

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Roadside Assistance
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair
+ More

AMENITIES

  • Car Delivery
  • Car Pickup/Dropoff
  • Coffee
  • Early Bird Dropoff
  • Financing
  • Free Estimates
  • Free Multi-Point Safety Inspection
  • Heated Waiting Room
  • Military Discount
  • Se Habla Espanol
  • Service Guarantee
  • Shopping Nearby
  • Shuttle
  • Warranty Accepted
  • Wireless Internet
+ More

AFFILIATIONS

  • ASE Blue Seal
  • iATN

MESSAGE FROM THE SHOP

Community Conscious Car Care
If you're looking for a local auto repair shop that you can trust, consider CoAuto. Since 2008, we've been providing our friends and neighbors in Reno with dependable, trustworthy auto repair services. Whether your vehicle needs a minor tune-up to a major overhaul, our trained service technicians are skilled at quickly diagnosing and pinpointing solutions to problems, saving you valuable time and money.

At CoAuto, our number one goal is complete customer satisfaction. Every day, with every customer, we focus on providing high-quality auto repair services coupled with top-notch customer service. With countless 5-star reviews and customer testimonials, we are proud of our reputation as one of the Reno area's most trustworthy auto repair shops.
CoAuto is pleased to offer a wide variety of the most commonly requested auto maintenance services: from oil changes and brake services to tire rotations, timing belt replacements, and more. Specializing in diagnostics

MAKES WE SERVE

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
+ More
Questions Answered by CoAuto
2001 Ram 2500 diesel, automatic, 360000 mi...
1. Check the powers and grounds at the Powertrain Control Module (PCM) on pins 2 and 22 for the power, then pins 31 and 32 for ground on the C1 connector at the PCM.

2. Next, the 5 volt power supplies for shorts to ground. The Manifold Absolute Pressure (MAP) sensor, Throttle Position Sensor (TPS), Crankshaft Position (CKP) sensor, Camshaft Position (CMP) sensor and the A/C pressure transducer are all powered by the two 5 volt supplies coming from pin 17 on the C1 connector and pin 31 of the C2 connector.

3. Backprobe into one of the 5 volt power supplies at the PCM with a Digital Volt Ohm Meter (DVOM) and start unplugging the sensors one at a time, when the offending sensor is found, the 5 volts will return to normal.

Many times when this happens the vehicle will not start. Another valid test is called a tap test. Have the vehicle running and while watching the instrument cluster lightly tap on the PCM to see if the problem occurs while tapping. This is a valid test noted per ASE testing procedures. Good luck

everything was fine, then i parked, came b...
You should have the brakes inspected, if it is grinding due to lack of brake pads material that can be very dangerous. It is recommended to have all tires removed for proper inspection.
we can clear it but as soon as you shut it...
P0630 VIN Not Programmed / Incompatible ECM / PCM - Manual and Automatic Transmission
Possible Causes Setting Conditions
 Reflash the control module with the correct VIN information

Go to the dealer and see if they can re-flash the computer. Good luck--A
Check engine light: have three opinions. 1...
Likely it is your converter that is failing assuming you have a P0420 catalyst efficiency code. It is always recommended to have the operation of the oxygen sensors checked before replacing the catalyst but more times than not the catalytic converter is at fault.
When a converter becomes plugged you will experience a loss of power and replacement is necessary, however if its just inefficient you can drive without any issues until it comes to needing an emissions test.
We use factory converters which are very expensive but I never have installation or operation problems with these. If you purchase an aftermarket converter expect it to last 1-3 years.
You also want to check the drivability of the vehicle making sure the plugs/wires and other ignition components are operating properly. If there is a driveability problem you need to address that first and foremost. Good Luck--A
I brought my car in to a repair shop, told...
1. Did you pay them to diagnose the noise on your first visit?
2. What did they say about the noise on your first visit?
3. I would ask the shop to perform a complimentary alignment after stating your situation. At our shop I would likely give you the alignment, there may be camber adjustments that need to be performed in which case should cost more than a standard toe alignment. It is a service they will need to re-perform which does take time so it is up to the facility to make the call, but if you are spending money to have them do the repairs they may be kind enough to throw in the alignment. Good luck--A
Having trouble finding the lighter fuse
1. Check for a blown FRT AUX fuse #32 (20 amp) in the U/H fuse block.

2. If the fuse is blown, check for coins in the cigar lighter.
Air condition works sporadically
If you had a blown fuse and it was for the air conditioning it wouldn't work at all. I would be looking into the A/C charge and/or the cooling fan operation or power supply i.e. relay. If the pressures are getting too high or low it can cause the compressor to shut off which in turn can give you your symptoms. It is strongly advised to see an air conditioning repair facility to diagnose the issue. I do not recommend adding refrigerant as you can overfill the system and possibly cause greater damage or poor performance. Good luck
can't stop hot air coming from vents
You likely have a problem with one or more of the blend doors. Jeeps of this era had a lot of problems with the blend doors. Sometimes you can get lucky as Mopar does have a repair kit were you cut into the HVAC unit and are able to replace one blend door.
You should bring it in to a competent shop that is familiar with these Jeeps, sometimes you can get trouble codes from the HVAC module which can help in the diagnosis of your concern. If the HVAC unit needs to be removed be prepared as the whole entire dash needs to be removed--usually not a do-it-yourself repair. Good luck
I have a 2014 Honda Accord EX-L. Last week...
Does the A/C blow cold driving down the road?
With the hood open and the A/C commanded on does the clutch hub on the front of the A/C compressor engage? You could be low on charge if the compressor is not engaging. There could be a number of problems that may require advanced electrical diagnosis or an understanding of the A/C system to properly diagnose.
Consult your owners manual for fuse locations and check all fuses, sometimes its an easy electrical fault like a bad fuse or relay.

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