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Autosys

RepairPal Certified Shop
Autosys
130 Verified Reviews
Autosys
130 Verified Reviews
(425) 292-8274
18018 Redmond Way
Redmond, WA 98052 USA
Hours
08:00
17:00
http://purl.org/goodrelations/v1#Monday
08:00
18:00
http://purl.org/goodrelations/v1#Tuesday
08:00
18:00
http://purl.org/goodrelations/v1#Wednesday
08:00
18:00
http://purl.org/goodrelations/v1#Thursday
08:00
18:00
http://purl.org/goodrelations/v1#Friday
08:00
16:30
http://purl.org/goodrelations/v1#Saturday
Su
Closed
M
8:00am to 5:00pm
T-F
8:00am to 6:00pm
S
8:00am to 4:30pm
Auto Repair Experience
  • Michael Baermann, Owner
  • Established 1988
  • 3 Auto Repair Mechanics on Staff
  • 3 ASE Certified Auto Technicians
  • 70 Years of Car Repair Experience

Autosys Reviews

Overall Rating

130 Verified Reviews
5 stars
(92)
4 stars
(30)
3 stars
(3)
2 stars
(1)
1 star
(4)
by - Verified Customer April 26, 2018

The techs left the seats a bit dirty and not put together fully correctly. I did ask the front desk about it and they came out and did some quick wiping of the seat, but not everything was clean and I still had to put the fabric back over the seat joints myself (I didn't notice that 'til I left). Everything else seems fine so far, but it just seemed like the final bit of service was missing.

by - Verified Customer April 24, 2018

I always get a positive attitude from staff members.

by - Verified Customer April 21, 2018

great

by - Verified Customer April 19, 2018

It was quick and they called me when it was done.

by - Verified Customer April 16, 2018

Good

by - Verified Customer April 11, 2018

'88 F150. I've always had older vehicles and done my own work, so I'm apprehensive about taking it in to a shop. Yours came highly recommended. I don't really have the tools or talent for this OBD-1 vehicle either so needed help. Very professional, but still personal. I wanted explanations of the problems and troubleshooting process so I could understand and learn a little, and Mike was very accommodating. And sharp! He seemed to have it diagnosed before ever even touching it. While it seemed expensive I'm very happy and wish I'd done it a long time ago. Thanks!

by - Verified Customer April 07, 2018

Honesty and integrity every time. Thank you.

by - Verified Customer April 06, 2018

it was good experience.

by - Verified Customer April 05, 2018

great experience

by - Verified Customer April 04, 2018

Honest work done with detail and precision. This place is a great find!

by - Verified Customer April 02, 2018

Very satisfying!

by - Verified Customer March 31, 2018

The reason for my recent work is that I have had this company work on my cars for the last 20 years . I recently moved to another area some 90 minutes away but use them still because of their absolute honesty and expert workmanship.

by - Verified Customer March 29, 2018

I selected this shop based upon the Repair Pal estimate which supposedly AutoSys was committed to . They charged substantially more, and stated that that Repair Pal estimates were routinely too low. Then they also charged me for another part that was broken in the process of their repair.

by - Verified Customer March 22, 2018

It was just 45K maintenance, so my feedback may not be very relevant.

by - Verified Customer March 21, 2018

Thrilled to find them and with my experience. They are truly experts in their field and yet take the time to welcome your questions and thoughts which is rare in the business. I found their level of diagnosis to be super thorough and they helped me work on a roadmap for repairs to a used vehicle we just purchased. Pricing was higher than other shops in town but all in all I feel like the service and trust was worth it. Definitely would refer others to Autosys in Redmond!

2 verified customers did not leave comments but provided these ratings:
by Cory, Keiko
by - Verified Customer March 16, 2018

Tyler and crew very professional.

by - Verified Customer March 09, 2018

They were friendly, knowledgeable & always kept me up to date with what was going on with my truck.

by - Verified Customer March 03, 2018

The employees at Autosys where very kind and approachable. They used simple terms so I was able to follow along with what was wrong with my car. They took great care in making sure I was comfortable while waiting for my car. Very nice and down to earth people will be more than happy to come back to them with all my auto repair needs

by - Verified Customer March 02, 2018

They were helpful and experience. I am not sure about the price.

by - Verified Customer March 02, 2018

I have had a plesant experience and if any issue with my car should arise I will come back to this shop.

by - Verified Customer March 02, 2018

Good.

by - Verified Customer February 17, 2018

I was glad the shop was open on Saturday!!

by - Verified Customer February 08, 2018

Did not feel left in the dark about work preformed.

by - Verified Customer February 07, 2018

labor is expensive.

by - Verified Customer January 25, 2018

We were told the mechanics couldnt feel the power control problem. But after we paid over $200 for an estimate and nothing was resolved. We drove off and felt the power problem right away. We feel we only threw money away.

2 verified customers did not leave comments but provided these ratings:
by Cory, Keiko
by - Verified Customer January 24, 2018

The mechanics at autosys told us our battery was bad. Having only purchased it at Napa a little over 12 months ago, I took it to Napa and when they tested it they said it was good and we can't get warranty if it's good. We told the guys at Autosys. They went out of their way to call Napa for us and got us a new battery under the warranty. They didn't have to do that and we appreciate them going the extra mile.

by - Verified Customer January 20, 2018

I love these guys. Their customer service is great, they know their stuff and their work is excellent. Highly recommended.

by - Verified Customer January 17, 2018

It's my opinion that Mike did a better job than the factory!!! The prices are bit high however the quality was untouchable. I WILL refer to friends and associates.

by - Verified Customer January 15, 2018

I had a fantastic first experience with Autosys. I will be back again!

by - Verified Customer January 06, 2018

For the second time out of my last 3 visits, I had to return to have air put in my tires.

by - Verified Customer January 05, 2018

They're the best!

by - Verified Customer January 02, 2018

Great communication and upfront about pricing so there were no surprises. Tyler and team were fantastic!

by - Verified Customer December 28, 2017

They always greet me with a smile, and they finished the car faster than they estimated. They are slightly above average in cost but I know I can count on the job being done correctly.

by - Verified Customer December 28, 2017

Ive been a client for 20 years because of the excellent service, kind and concerning great interactions and fair prices. Gary Mike Calvin and all... Thank you!

by - Verified Customer December 27, 2017

Thank you for your help! I really appreciate that the shop let me keep my car their over Christmas when I was unable to pick it up.

2 verified customers did not leave comments but provided these ratings:
by Cory, Keiko
by - Verified Customer December 27, 2017

Outstanding all around

by - Verified Customer December 16, 2017

I've been bringing my vehicles to be serviced by Autosys for years. I completely trust Mike.

by - Verified Customer December 01, 2017

The guys at Autosys take great care of my car. Excellent service!

by - Verified Customer November 26, 2017

knowledgeable mechanics

by - Verified Customer November 13, 2017

Uninterested to explain estimate, unwilling to breakdown. Didn't inform before but charged for inspecting the brakes

by - Verified Customer November 10, 2017

This shop is always professional and quick. We appreciate their work and will continue to be their customers.

by - Verified Customer October 30, 2017

They charged $200 to analyze something I already know and informed them. repair quote was 50% higher than a reputable competitor so took work elsewhere. Seems like a good shop in general ... just way overpriced.

by - Verified Customer October 29, 2017

Found the problem quickly and fixed it.

by - Verified Customer October 27, 2017

Professional and courteous service by a friendly and knowledgeable staff.

by - Verified Customer October 22, 2017

We always have the best experience at Autosys. Having to get our car fixed is never fun, but the team at Autosys really makes us feel confident that we are getting excellent work for a fair price.

2 verified customers did not leave comments but provided these ratings:
by Cory, Keiko
by - Verified Customer October 08, 2017

Appreciated that the additional repairs initialed discussed were properly evaluated and decided against.

by - Verified Customer October 08, 2017

AutoSys does great work.

by - Verified Customer October 01, 2017

I was looking for a second opinion! The Ford dealership told me that my 2008 Ford Escape had a oil leak that needed a repair to the tune or $2200. This leak was repaired 2 years ago. Auto sync could not find any leak of any kind. The car is well maintained since purchase. The challenge I have now is confronting Ford of my findings!

by - Verified Customer September 26, 2017

Took in a used car for a pre-purchase inspection, they turned it around quickly and gave me an honest evaluation of the car.

by - Verified Customer September 25, 2017

Great job.

by - Verified Customer September 20, 2017

Went in for an oil change and they inspected the brakes as requested. The brakes were bad so I made an appointment to come back to have them done. Thanks for your looking out for me.

by - Verified Customer September 15, 2017

I appreciated the mechanic for taking the time to explain the engine condition and repair process!

by - Verified Customer September 14, 2017

Calvin is the best. Excellent in all aspects.

by - Verified Customer September 05, 2017

Bottom line - I trust these guys. They are very thorough, tend to find lots of stuff wrong (I drive old cars) but no pressure to repair minor stuff.

by - Verified Customer August 29, 2017

Thanks

2 verified customers did not leave comments but provided these ratings:
by Cory, Keiko
by - Verified Customer August 18, 2017

Great service!! Very much satisfied with the work performed.

by - Verified Customer August 15, 2017

I feel the cost was too high for what was done.

by - Verified Customer August 06, 2017

Great job

by - Verified Customer August 04, 2017

I was referred by a friend, have been a long time customer because of their attention to customer service, willingness to take the time to discuss and explain things that I don't know, have gone beyond expectations to serve me, have never pushed service and even told me that questioned service is not needed now and they will monitor when car is in for regular servicing, .... I have referred others to AutoSys and will continue to do so while I continue to entrust my car to their care.

by - Verified Customer July 20, 2017

Great work!

by - Verified Customer July 19, 2017

For how many times I've cancelled appointments, y'all still take care or me! This place fucking rules. All my business will be done here and only here.

by - Verified Customer July 07, 2017

Amazing team. Got me in and out the same day even though they were very busy. Called me multiple times to discuss the work and price before starting anything. Turned an extremely stressful situation for me into a pleasant experience. Really appreciate everything they did.

by - Verified Customer July 07, 2017

nice job

by - Verified Customer June 27, 2017

Thoroughly professional garage that go out of their way to do the right thing and ensure satisfaction. Thank you for the excellent work on our AC system.

by - Verified Customer June 23, 2017

Good service

2 verified customers did not leave comments but provided these ratings:
by Cory, Keiko
by - Verified Customer June 21, 2017

That Discount Tire store address is not easy to find so I went to the Discount Tire store I was having business last time. Then found out it is not the same as Autosys suggested.

by - Verified Customer June 15, 2017

Great customer service. Car was ready before noon, friendly employees.

by - Verified Customer June 13, 2017

Brought my Chevy Tahoe in when a noise persisted. They made room for the repair same-day since a sway bar had broken and the brake line was threatened. Very good service and a fair price.

by - Verified Customer June 08, 2017

I always got great advice from Marcus. I wish him the best in his new career.

by - Verified Customer June 07, 2017

Autosys never disappoints, they are honest and very helpful. They even found a way to save me money.

by - Verified Customer June 05, 2017

Your my shop for the repairs i need. Your staff is great,or what staff you have. They do great short handed. Thank you.

by - Verified Customer June 05, 2017

Great, Always get the job done and I trust their recommendation.

by - Verified Customer May 30, 2017

Great job by Autosys as usual to fix the check engine light issue.

by - Verified Customer May 23, 2017

Great job

by - Verified Customer May 23, 2017

Great experience, thank you!

2 verified customers did not leave comments but provided these ratings:
by Cory, Keiko
by - Verified Customer May 17, 2017

They are always very honest and pleasant and do an amazing job.

by - Verified Customer May 07, 2017

This last time was as good as any time I have needed their up. I have been in the auto industry for 35 years and they are the only Shop I trust to touch my cars.

by - Verified Customer April 25, 2017

Thank you for patiently explaining the problem and how it was fixed. We are extremely happy that you went out of your way to look for parts to fix the trunk liner :)

by - Verified Customer April 04, 2017

Today as always - The finest auto service in Redmond and all of the Eastside as well as Seattle.

by - Verified Customer March 16, 2017

With all of our times we have had work done at Autosys, they have been honest, fair, and guarantee their work. This visit, Gary did an awesome job taking care of our needs, explaining what needed to be done, and worked with with how much we could afford to do now and what could wait. Their friendliness, honesty, and hard work will continue to see us as customers!

by - Verified Customer March 13, 2017

As ever, Autosys provided an excellent service. After taking the car to them for repairs, it's running better than ever. They're respectful, candid and very easy to talk with. I couldn't recommend them more highly.

by - Verified Customer March 03, 2017

I've never had a bad experience with Autosys. Everyone is friendly, my car is always done in a timely manner, and the work is always top notch.

by - Verified Customer February 09, 2017

I appreciated the fact that I was given a detailed description and explanation of what problems need to be taken care of 1st.

by - Verified Customer January 27, 2017

This is a great place to take your car and have it fixed correctly the first time.

by - Verified Customer January 26, 2017

Josh and Calvin did a fine job, and I felt reassured that took care of my car, as if it was their own. I left feeling 'secure'.

2 verified customers did not leave comments but provided these ratings:
by Cory, Keiko
by - Verified Customer January 22, 2017

Autosys has always been top notch. The office is personable, the shop is great. Everyone is courteous and helpful. They are the best.

by - Verified Customer January 19, 2017

No complaints.

by - Verified Customer January 15, 2017

My car was in for an oil change. They Called to inform me that my car needed an air filter as well. Good to know they were looking out for my car.

by - Verified Customer January 10, 2017

I love coming to Autosys. We have used them for years and they provide unfailing, honest, consistent service.

by - Verified Customer January 06, 2017

Great repair shop.

by - Verified Customer January 04, 2017

They always do a good job of giving a thorough explanation for the needs for each recommended repair and work to find the best prices on parts that they can to reduce the cost if options are available.

by - Verified Customer December 29, 2016

It took longer to fix my car than they first told me, but they were great about keeping me informed (trouble getting parts). Josh at the front desk is great. He explained things to me without being condescending or too technical. I actually learned quite a bit just talking to him. The other staff members were also friendly and helpful as well. All around I received excellent service. I highly recommend Autosys.

by - Verified Customer December 25, 2016

We've been using them for years. They are very trustworthy. We've had them evaluate cars we were considering purchasing and they haven't steered us wrong yet. Very friendly and helpful.

by - Verified Customer December 20, 2016

Good folks, good service.

by - Verified Customer December 12, 2016

Terrific service and customer courtesy--even provided financing application assistance at payoff! Long-standing customer completely satisfied.

Dennis Case

2 verified customers did not leave comments but provided these ratings:
by Cory, Keiko
by - Verified Customer December 12, 2016

Work was done for less than the quoted price.

by - Verified Customer December 05, 2016

Josh the guy at shop is a nice guy and explained the problem and fixed my car window.

by - Verified Customer November 29, 2016

Good crew. Very friendly. I have been there several times.

by - Verified Customer November 17, 2016

Going to miss Marcus! Always excellent customer service and explained things exceptionally well!

by - Verified Customer November 13, 2016

Autosys has a very dedicated team, they put utmost effort in providing you the best work possible.

by - Verified Customer November 06, 2016

Very friendly.

by - Verified Customer November 03, 2016

Fairly minor repair on my old mustang to fix a shroud over the rear axle.

by - Verified Customer November 01, 2016

Always friendly and great service!

by March 08, 2015

Good service.

by - Verified Customer March 01, 2015

We like dealing with Marcus because he has very good communication skills. They do all of the work in a timely manner and they do all of our services.

2 verified customers did not leave comments but provided these ratings:
by Cory, Keiko
by - Verified Customer February 26, 2015

They are extremely friendly, I feel I can trust them and they always do the work in a timely fashion.

by February 25, 2015

They were really straightforward about the work needing to be done, they were very courteous and helpful.

by - Verified Customer February 20, 2015

Their diagnosis are always accurate, they inform you well and they are very understanding of financial situations.

by February 16, 2015

They are very honest, they did all of the work I wanted.

by - Verified Customer February 07, 2015

Amazing customer service, they are honest and overall they do an amazing job.

by - Verified Customer February 05, 2015

They did the job in a timely manner and provided goof advice. They did a good job!

by - Verified Customer February 02, 2015

Reliable service, they are skilled and very honest.

by - Verified Customer February 02, 2015

They are very responsive, they do great work and they are very easy to communicate with.

by January 24, 2015

I have nothing but good service from them over the years.

by January 18, 2015

They did a good job, they are honest and they always do good work.

2 verified customers did not leave comments but provided these ratings:
by Cory, Keiko
by - Verified Customer January 16, 2015

I like their service. They are honest, friendly and very professional.

by - Verified Customer January 11, 2015

They were able to fix my problem, and they were able to explain the work easily.

by - Verified Customer January 11, 2015

I feel that they give me good service, they have great communication skills and they never try to sell me products or services that I don't need.

by - Verified Customer January 09, 2015

They have fantastic service, good quality work, the work is done in a timely manner and at a reasonable price.

by January 08, 2015

They have serviced three of our vehicles, they do good work and they always explain the work they do.

by - Verified Customer January 04, 2015

They are trustworthy.

by December 12, 2014

They do the work in a timely manner, but sometimes they are a little too busy.

by - Verified Customer November 29, 2014

They are fair, and very accommodating.

by - Verified Customer November 18, 2014

I have had really good service there, and I feel that they know what they are doing.

by - Verified Customer November 10, 2014

They do what they say they are going to do, and the people there are fantastic.

2 verified customers did not leave comments but provided these ratings:
by Cory, Keiko
by November 08, 2014

They do good work, they did everything I wanted them to.

by - Verified Customer September 28, 2014

I have been satisfied with most of their work, but some of their work I don't like.

by - Verified Customer September 24, 2014

Great service, but it was a little expensive.

2 verified customers did not leave comments but provided these ratings:
by Cory, Keiko
Schedule an Appointment with
Autosys
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (425) 292-8274(425) 292-8274

RepairPal Scorecard
95
Overall Quality Score

24
month
Nationwide
warranty
24
month
Local
warranty
Technical Ability
99
Tools & Equipment
93
Customer Service
92
Customer Amenities
97

Autosys was established in 1988 has been serving Redmond and the surrounding area ever since. Over the years the RepairPal Certified shop has established a reputation for providing service that is honest, professional, friendly, and reliable. All of these attributes were confirmed in our survey of their most recent customers. This team values their ASE Certifications and also attends the training it takes to help ensure that your vehicle is repaired right the first time. This training, coupled with an investment in the necessary automotive tools and computer diagnostic equipment enable this location to provide repairs ranging from check engine light diagnosis and repairs, to wheel alignment, to minor and major mechanical repairs, to state smog inspections, as well as your scheduled maintenance needs. They offer a 24-month / 24,000-mile warranty for your peace of mind. A local shuttle service, rental cars, early bird vehicle drop-off, Saturday business hours, and a waiting are with WiFi access are available for your convenience.


Details
Message From the Shop

Service and repair, engine diagnostics and check engine lights.
State certified emission repair.
Recommended by the Monday Morning Mechanic.

Voted Redmond's best Auto Care 6 of last 7 years

Specialities
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Smog/Emissions Testing
  • Timing Belts
  • Transmission Repair
+ More
Amenities
  • AAA Member Discount
  • Coffee
  • Early Bird Dropoff
  • Financing
  • Free Multi-Point Safety Inspection
  • Gas/Diesel
  • Heated Waiting Room
  • Loaner Car
  • Open Saturday
  • Rental Car
  • Service Guarantee
  • Shopping Nearby
  • Shuttle
  • Warranty Accepted
  • Wireless Internet
+ More
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
+ More
Affiliations
  • ASA

Map
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Schedule an Appointment with
Autosys
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (425) 292-8274(425) 292-8274
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