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AA Auto Service Center

RepairPal Certified Shop in Redmond

AA Auto Service Center

157 Verified Reviews
(425) 529-5088
8004 Avondale Rd NE
Redmond, WA 98052 USA
"I like the fact that they explain in detail repairs needed and why."
— Ken, a Verified Customer
Hours
Su
Closed
M-F
8:00am to 6:00pm
S
Closed
Auto Repair Experience
  • Micheal Reynolds, Manager
  • Established 1985
  • 3 Auto Repair Mechanics on Staff
  • 2 ASE Certified Auto Technicians
  • 1 ASE Master Auto Technician
  • 53 Years of Car Repair Experience
AA Auto Service Center Reviews
157 Ratings
Displaying 1 - 15 of 153reviews
Craig
05/02/19
Verified Customer
Very friendly staff, repairs were explained, the price was fair. Love how Mike explains and keeps me updated with what is going on. That guy is top notch he makes me feel like I'm family. That's my forever service guy
Dave
04/28/19
Verified Customer
Engine light was on - I made an appointment, took the car in and within two hours the diagnosis was explained and priced. The car was finished by the end of the day with no problems.
Max
04/08/19
Verified Customer
They helped me out with my battery back in March and got everything cleared up real quick and issue free. I brought my car back this last week and it unfortunately couldn't be repaired but ray were nice enough to let me keep it on their lot while I arrange for people to come and tow it.
Melissa
03/31/19
Verified Customer
Reliable and quick.
Pam
03/21/19
Verified Customer
The staff was friendly and courteous and the waiting area clean. The bill didn t provide the cost breakdown for each line item of the parts.I wasn t informed that they were installing ceramic brake pads, I would have selected a less expensive option.
Kaushik
03/07/19
Verified Customer
I have been servicing my car with AA for years mainly because of the very convenient location, and while repairs are generally done ok, I always get a feeling that they are trying to tell me something is seriously wrong with my car. Many times I have followed their advice but I do feel ripped off. There is no courtesy for being a frequent customer. I suppose I am to blame for continuing to go back.
Jay
03/04/19
Verified Customer
AA+++ Always there when you need them! Fast, honest, accommodating to the needs of their customers! We never go anywhere else!
Deborah
02/26/19
Verified Customer
Once again, solid service allowing me to keep driving my 10-year-old car secure in the knowledge, it is in great shape.
Linda
02/19/19
Verified Customer
I took my BMW for a regular maintenance and oil change. Their prices are fair and they even have a shuttle. The car was done on time. Will be back for regular maintenance for sure.
Mary
02/18/19
Verified Customer
I've used AA in the past and feel they do good work at a fair price. I trust them and will continue to use them.
Travis
01/29/19
Verified Customer
The staff was very helpful and responsive. I was able to get my car in very quickly and they resolved the issue promptly. AA Auto was recommended to me and I will be doing the same. Thanks!
Mark
12/25/18
Verified Customer
My alternator failed late in the evening of Dec. 23rd, and I needed to be in another city on Dec. 26th. I notified Mike of AA Auto Service Center via email asking for help - he gladly took my car in on Dec. 24th even though he was dealing with other last minute repairs and his staff would be taking off early that day. Turns out he could not fix it that day, but checked it out and gave me an accurate estimate plus about a 10% discount AND was able to supply me with a loaner vehicle. He promised it would be fixed morning of Dec. 26th and it was, in time for me to drive 3 hours away to visit relatives. It is always a great job done by Mike and his team!
Marc
12/26/18
Verified Customer
I put down the wrong starting date when I made the appointment. I called in and told them. They adjusted for me and I got it in and out when I wanted. They are easy to work with.
Peyton
12/11/18
Verified Customer
Staff was very friendly, and I was very happy with my experience!
Nancy
12/03/18
Verified Customer
Very friendly, I am always happy when I have my car serviced at AA Auto Service
RepairPal Scorecard
92
Overall Quality Score
Group 5 Created with Sketch.
24-month / 24,000-mile warranty
Technical Ability
96
Tools & Equipment
93
Customer Service
91
Customer Amenities
91
One of the first things that impressed us about AA Auto was their motto, "Where old fashioned service meets new technology," which really took us back to a time when you could pull into a service station and get everything you needed, plus a smile. With more than 30 years of combined experience in the automotive and customer service industry, AA is perfectly equipped to take care of their customers in such a way. The manager, Cliff Galbraith, grew up in Detroit and has been around cars his whole life. Their three technicians are ASE certified and emissions specialists, and two of them are ASE Master Technicians. This top rated AAA approved repair facility also won the "Best of Western Washington" for 2011. AA Auto Service Center is affiliated with Novus Auto Glass as a trusted auto glass repair shop in Redmond, WA. Whether they're dealing with a minor chip or more extensive auto glass damage, they'll take the time to repair your vehicle in a precise, accurate fashion.  
Details
Message From the Shop
AA Auto Service Center Brings Back that "Down-Home" Feeling, Even in Stressful Situations. At AA Auto Service Center, they believe in the best of modern auto repair technology with good ol' fashioned services that make you feel comfortable in any situation; whether your repair is small or large. With more than 56 years combined experience in the automotive and customer service industries, AA Auto Service in Redmond, WA is the most knowledgeable auto mechanic shop around, promising to prove their dedication to your needs. AA Auto is a full automotive service repair shop that provides all-around routine maintenance, engine rebuilds, transmission overhauls, clutch repairs, even dreaded electrical diagnostics; and anything else you can dream up to fill our customers' needs to the fullest. AA Auto Service Center is affiliated with Novus Auto Glass as a trusted auto glass repair shop in Redmond, WA. Whether they're dealing with a minor chip or more extensive auto glass damage, they'll ta
Specialities
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Smog/Emissions Testing
  • Timing Belts
  • Transmission Repair
  • Windshield/Glass
Amenities
  • AAA Member Discount
  • Car Wash
  • Child Friendly
  • Coffee
  • Early Bird Dropoff
  • Free Estimates
  • Free Multi-Point Safety Inspection
  • Gas/Diesel
  • Heated Waiting Room
  • Loaner Car
  • Military Discount
  • Rental Car
  • Senior Discount
  • Service Guarantee
  • Shopping Nearby
  • Shuttle
  • Warranty Accepted
  • Wireless Internet
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Affiliations
  • ASA
  • NAPA
  • iATN
Map
Get Directions to AA Auto Service Center
What verified customers have to say about AA Auto Service Center
Would recommend to a friend
93%
Car was ready when promised
98%
Did not feel sales pressure
97%
Car was fixed correctly the first time
95%
Customer was treated respectfully
95%
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