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Williams Automotive

RepairPal Certified Shop in Randolph

Williams Automotive

20 Verified Reviews
(781) 336-4577
685 North St
Randolph, MA 02368 USA
"They did a great job, they are excellent. I recommend William's Automotive to my friends, they're excellent."
— Jeff, a Verified Customer
Hours
Su
Closed
M-F
8:00am to 5:30pm
S
Closed
Auto Repair Experience
  • Jessica Williams, Manager
  • Established 2005
  • 2 Auto Repair Mechanics on Staff
  • 1 ASE Certified Auto Technician
  • 37 Years of Car Repair Experience
Williams Automotive Reviews
20 Ratings
5
(15)
4
(4)
3
(0)
2
(0)
1
(0)
Displaying 1 - 15 of 19reviews
Manuel
04/07/19
Verified Customer
As usual fast courteous service, honest work, honest pay.
Richard
03/28/19
Verified Customer
Thank you Jeff.
Linda
03/21/19
Verified Customer
The reasons I have used Williams Automotive for about 20 years is because they understand customers like me and my wife. We don't like to overpay for new cars. We prefer late model used cars, after Jeff, our mechanic gives it the thumbs-up. We'd rather pay a small amount before the purchase rather than be surprised by large bills shortly after buying a used car. And Jeff usually finds reasons to talk the price down before the sale! After approving a car for me to purchase, Jeff makes it his mission to keep it running like a top for years, always performing critical repairs in the least expensive manner, never doing unnecessary 'repairs'. That's why we've always been comfortable recommending Williams Automotive to our circle of family and friends. The only drawback is that he's not as close as we'd like him to be geographically, but its definitely worth the extra time to drop of and pick up our vehicles!
Latanya
03/17/19
Verified Customer
I am always satisfied with the work that they do and I appreciate the kind lady at the desk she always makes me feel welcomed
Karl
02/18/19
Verified Customer
Awesome but too pricey
Steve
12/16/18
Verified Customer
Excellent as usual
Robert
12/19/18
Verified Customer
Staff of nice and welcoming. Fair price for good work.
Stephen
12/02/18
Verified Customer
Friendly, knowledgeable, accommodating
Fern
08/23/18
Verified Customer
Jeff & Jess are the best.
Josh
07/30/18
Verified Customer
Very satisfactory.
Jeff
06/14/18
Verified Customer
They did a great job, they are excellent. I recommend William's Automotive to my friends, they're excellent.
Robert
06/22/18
Verified Customer
Knowledgeable, professional and quick.
Carrie
10/18/18
Verified Customer
I only went there once. After I need extensive repairs done, had it towed from one shop to another. They saved my car because when they got it they discovered that my dipstick was completely dry and I could have blown my engine up. They had given me a free oil change because it wasn't my fault that the car didn't have any oil in it. I thought that the Ms. was very personable and friendly and I appreciated that she could pick me up and drop me off when the last two garages didn't I also like that she was knowledgeable when I spoke to her about the car she knew what I was talking about.
Jim
07/25/18
Verified Customer
Everything was great.
Jill
05/24/18
Verified Customer
I've been very satisfied with Williams all around. I have no complaints about them.
RepairPal Scorecard
94
Overall Quality Score
Group 5 Created with Sketch.
12-month / 12,000-mile warranty
Technical Ability
98
Tools & Equipment
95
Customer Service
96
Customer Amenities
93
Williams Automotive was established in 2005 and has been providing Randolph and the surrounding area with quality automotive repairs ever since. This RepairPal Certified shop features a team with and excellent mix of experience, ongoing training, and ASE certifications. They are equipped with the tools and diagnostic equipment necessary to perform a wide range of repairs. These repairs can range from minor and major mechanical repairs, to check engine light and computer diagnosis and repairs, as well as your scheduled maintenance needs. This work is backed by a 12-month / 12,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who describe the team here as “excellent”, “knowledgeable”, “professional”, “accommodating”, and “friendly”. A local shuttle service, rental cars, early bird drop off, and a waiting area with wireless Internet are also available for your convenience.
Details
Message From the Shop
DEALERSHIP TECHNOLOGY AT YOUR LOCAL GARAGE! Williams Automotive Inc. is a family-owned auto shop providing excellent automotive repair services at competitive pricing. We've delivered quality work to Norfolk County drivers since 2005, building our reputation and a loyal customer base. If you live in Randolph or Braintree, we want you to be our satisfied customer too! We’re conveniently located only seven minutes from the South Shore Plaza. Our Mission At Williams Automotive Inc., our goal is to offer dealership technology at your local garage! This means we utilize modern equipment to efficiently service and repair vehicles, but at the same time, we like to get to know our customers and truly be part of the South Shore communities we serve. Great Pricing & Excellent Customer Service Williams Automotive Inc. is your logical, dependable dealership alternative for scheduled maintenance of your personal vehicles, fleet cars, or trucks. ASE Certified technician and owner Jeff Williams has 25+ years of experience servicing both domestic and import vehicles of all makes and models. When it comes to repairs, we use the latest diagnostic equipment to fix your car in a timely manner, as well as parts that equal or exceed OEM standards. We strive to make your experience at our facility enjoyable through great pricing and excellent customer service. Williams Automotive Inc. is your one-stop auto repair shop—we eliminate the need to go back to the dealership. Whatever you need, from an oil change to transmission service, WE CAN DO IT ALL! So bring in your foreign or domestic auto, SUV, or pickup today with COMPLETE confidence that your vehicle will be serviced cost-effectively, while maintaining your manufacturer's warranty. Williams Automotive Inc. Serving Randolph, Braintree & the Surrounding Communities Located in Randolph and just over the line from Braintree, Williams Automotive Inc. serves communities in Norfolk County and the Greater Boston area, including Braintree, Holbrook, Rockland, Broc
Specialities
  • AC/Heating
  • Check Engine Light
  • Diagnosis
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
Amenities
  • Early Bird Dropoff
  • Rental Car
  • Service Guarantee
  • Shuttle
  • Wireless Internet
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Map
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What verified customers have to say about Williams Automotive
Would recommend to a friend
100%
Did not feel sales pressure
87%
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