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Good Guys Auto Care Center

(949) 229-8343
28 Verified Reviews
info@goodguys-rsm.com

HOURS
08:00
18:00
http://purl.org/goodrelations/v1#Monday
08:00
18:00
http://purl.org/goodrelations/v1#Tuesday
08:00
18:00
http://purl.org/goodrelations/v1#Wednesday
08:00
18:00
http://purl.org/goodrelations/v1#Thursday
08:00
18:00
http://purl.org/goodrelations/v1#Friday
08:00
16:00
http://purl.org/goodrelations/v1#Saturday
Su
Closed
M-F
8:00am to 6:00pm
S
8:00am to 4:00pm

ADDRESS

31521 Santa Margarita Pkwy
Rancho Santa Margarita, CA 92688 USA

AUTO REPAIR EXPERIENCE

  • Sean Shams, Manager
  • Established 2013
  • 1 Auto Repair Mechanic on Staff
  • 1 ASE Certified Auto Technician
  • 17 Years of Car Repair Experience

Good Guys Auto Care Center Reviews

OVERALL RATING

28 Verified Reviews
5 stars
(11)
4 stars
(12)
3 stars
(5)
2 stars
(0)
1 star
(0)
by - Verified Customer September 27, 2015

Honest. Efficient. Fair prices. Personable.

by - Verified Customer September 25, 2015

I just had my car smog checked for certificate. People were very nice and helpful. Facility was clean and well organized.

by - Verified Customer September 22, 2015

Good guys was very reasonable in their pricing, they finished the repair earlier than their expectation - just an overall really good impression.

by - Verified Customer September 15, 2015

Great service. I have my whole family going there.

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by - Verified Customer September 10, 2015

Honest and friendly.

by - Verified Customer September 09, 2015

Bruce was very nice he explained everything and finished my car in a timely manner.

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by September 01, 2015

Courteous, kind & helpful manager.

by - Verified Customer August 30, 2015

Friendly, reliable and prompt service. Straightforward and uncomplicated.

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by - Verified Customer August 26, 2015

My first visit and it went very well. Bruce was very honest and was easy to talk to.

by - Verified Customer August 24, 2015

Great service!

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by - Verified Customer August 12, 2015

Service was done correctly and done at time I was told.

by - Verified Customer August 09, 2015

The employees were very friendly and helpful.

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by - Verified Customer August 09, 2015

They are close to my home. Appointments are easy to make. The offer coupons and great service.

by July 31, 2015

Fast and easy.

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by - Verified Customer July 30, 2015

Bruce is the nicest and most helpful mechanic ever!!!

by - Verified Customer July 27, 2015

Good and fast service.

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by July 23, 2015

They were very nice and helpful.

by - Verified Customer July 21, 2015

They seemed courteous, knowledgeable, and didn't try to upsell...

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by July 19, 2015

Fast and friendly.

by - Verified Customer July 17, 2015

They were extremely helpful. They were very well-priced for services.

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by - Verified Customer July 13, 2015

Friendly and helpful.

by July 08, 2015

Very good service.

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by - Verified Customer July 07, 2015

The tech's were able to actually explain what was going on with my vehicle.

by - Verified Customer July 06, 2015

Friednly and kowledgable, they won't try to sell you a service you don't need.

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by July 02, 2015

The service was fast and the price was fair.

by - Verified Customer July 02, 2015

Bruce and Shawn were helpful and polite. My car was repaired that day for a reasonable price.

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by - Verified Customer July 01, 2015

Great service.

by - Verified Customer June 30, 2015

Bruce, the service writer was very knowledgeable and gave great help in answering all my questions.

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RepairPal Scorecard
91
OVERALL QUALITY SCORE

12
month
Nationwide
warranty
12
month
Local
warranty
TECHNICAL ABILITY
96
TOOLS & EQUIPMENT
83
CUSTOMER SERVICE
93
CUSTOMER AMENITIES
95

The Rancho Santa Margarita location of Good Guys Auto Care has been serving the local community since 2013. During this time they have developed a loyal following of satisfied customers who described this shop to us as: "friendly”, “helpful”, “knowledgeable”, “honest” and "amazing". This location features a team with and excellent mix of experience, ongoing training, and ASE Certifications. An investment in tools and diagnostic equipment help make them capable of repairs ranging from minor and major mechanical repairs, to state some inspections, to check engine light diagnosis and repair, as well as your scheduled maintenance needs. Repairs are covered by a 12-month / 12,000-mile warranty for your peace of mind. A local shuttle service, rental vehicles, early bird drop off, Saturday business hours, and a waiting area with wireless Internet are all available for your convenience.


Details

SPECIALTIES

  • AC/Heating
  • Check Engine Light
  • Diagnosis
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Smog/Emissions Testing
  • Timing Belts
  • Transmission Repair
+ More

AMENITIES

  • AAA Member Discount
  • Early Bird Dropoff
  • Financing
  • Gas/Diesel
  • Military Discount
  • Open Saturday
  • Rental Car
  • Senior Discount
  • Service Guarantee
  • Shopping Nearby
  • Shuttle
  • Store
  • Towing
  • Wireless Internet
+ More

MESSAGE FROM THE SHOP

Good Guys Auto Care Center is conveniently located in the Rancho Santa Margarita area.

We’re committed to providing you with the highest level of service, so you’ll always choose us for your maintenance and repair needs.

For most people, auto maintenance and repair is not fun or convenient. So, we want to make the process as easy and enjoyable as possible for you. We genuinely care about your car and your experience, and it shows. Our first-time customers continually become our long term customers time and time again, choosing us for all their auto needs.

Our mission is to be the most trusted name in the auto repair industry.
We strive ti achieve this goal by providing:
1) Honest and accurate diagnoses and estimates to our customers;
2) A clean, safe and drug-free work environment to our employees; and
3) Always ensuring that we conduct ourselves with INTEGRITY, HONESTY & FAIRNESS.

MAKES WE SERVE

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
+ More
Question Answered by Good Guys Auto Care Center
We'd normally recommend replacing the water pump, tensioner, idler pulleys, etc. as part of the timing belt job, however some customers only want the belt changed. If only the belt, you should expect to pay anywhere from $400-$600. If you're replacing everything else, you could expect to pay between $900-$1300.

Hope this helps.

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