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Goodyear Tire And Automotive

RepairPal Certified Shop in Puyallup

Goodyear Tire And Automotive

161 Verified Reviews
(253) 480-6506
11904-C Meridian East
Puyallup, WA 98373 USA
"Bob Sealey always has delivered on his promises to me."
— Mike, a Verified Customer
Hours
07:30
18:00
http://purl.org/goodrelations/v1#Monday
07:30
18:00
http://purl.org/goodrelations/v1#Tuesday
07:30
18:00
http://purl.org/goodrelations/v1#Wednesday
07:30
18:00
http://purl.org/goodrelations/v1#Thursday
07:30
18:00
http://purl.org/goodrelations/v1#Friday
08:00
17:00
http://purl.org/goodrelations/v1#Saturday
Su
Closed
M-F
7:30am to 6:00pm
S
8:00am to 5:00pm
Auto Repair Experience
  • Gerry Marvel, Manager
  • Established 1978
  • 4 Auto Repair Mechanics on Staff
  • 2 ASE Certified Auto Technicians
  • 84 Years of Car Repair Experience
Goodyear Tire And Automotive Reviews
161 Ratings
Displaying 1 - 15 of 160reviews
09/18/18
I work in Seattle and leave home around 6:30am each day, returning around 7pm (outside of Goodyear Tire business hours). I used half of a vacation day to have this car serviced, so I made an appointment in the morning at 8am, right when they open, so it would be completed by 10am at the latest. The work requested was a spark plug replacement and a compression test, which shouldn't take longer than 2 hours for even a busy shop that seems like a generous buffer of time. It was challenging to arrange rides and logistics to drop the car off and to get back to the shop after I expected it to be finished. The attendant at the shop told me that they would begin work on my car immediately. I returned to the shop at 10am and found that my car was still in the parking lot, and had not been touched. The attendants I had interacted with were not present, and the worker who I spoke with didn't seem to know anything about my car. I requested the keys back and I left. It has been over a week and I'm still furious about the waste of time, the waste of my vacation days, and the disrespect that this negligence shows to their customers.
09/14/18
Once again, I had absolutely the best customer service experience. We went in for a oil change and it was discovered there was a crack in the joint due to just wear This could have been very scary and potentially dangerous for my teenage son to drive. My son's car was properly diagnosed and repaired in a timely manner. Thank you to all at Goodyear for looking out for our safety. I would not trust my vehicles to anyone else. They are trustworthy, diligent and fair.
09/17/18
My favorite time was my first time in the shop several months ago. I was told of something I needed and the mechanic took the time to show me where things were on the engine and why it was necessary to fix a certain part of the engine. They did it in an educational way that was not pressuring.
09/12/18
fast and courteous
09/06/18
Bob was busy but would not let that customer on the phone stay on hold. All customers are important to Goodyear Tire. I needed new tires. Bob drove my car in himself. I was happy with the service and the men working were cordial.
08/29/18
I bought my tires here several years ago. I bring my car in to have those tires checked regularly, they are always happy to do so. Because of their great service I have brought my car in for oil changes and emissions testing.
08/30/18
Great service! I always take my car here and they do a great job.
08/27/18
Always professional
08/24/18
They were able to work me in at the end of the day. I always appreciate the great service.
08/21/18
VERY KNOWLEDGEABLE PEOPLE
08/10/18
Came in for tire replacement. Fast and friendly service.
07/26/18
Nice, friendly, fair service!
08/01/18
I was looking for a good, honest, and professional auto/ tire service store and I believe I have found it
07/21/18
It was a great experience with no stress! I love a hassle-free appointment where I get the service and price promised AND the respect with it! Thank you
07/20/18
Good.
Schedule an Appointment with Goodyear Tire And Automotive
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (253) 480-6506
Need an appointment for today? Call the shop directly at (253) 480-6506
RepairPal Scorecard
92
Overall Quality Score
Group 5 Created with Sketch.
24-month / 24,000-mile warranty
Technical Ability
95
Tools & Equipment
90
Customer Service
91
Customer Amenities
97
During our review of this Goodyear Tire we found an experienced team of 4 well trained technicians, led by 2 ASE Master certified techs who have been working together at this shop for almost 20 years! When you drop your vehicle off for service you will be greeted by Gerry who has been taking care of customers here for over 16 years. Their clean, modern facility has a comfortable waiting room complete with WiFi access and if you need a ride home, they have a shuttle service at the ready. Rounding out this certified shop are Saturday business hours for your convenience.
Details
Message From the Shop
Locally owned and operated since 1978, we specialize in all automotive services and repairs. This includes timing belts, water pumps, cv axles, belts and hoses, radiators, wheels bearings, batteries, alternators, and starters. We carry full lines of Goodyear, Dunlop, and Kelly tires. We offer immediate service. Our warranty is nation-wide and is 24 months, or 24,000 miles whichever comes first. Our technicians are ASE Certified. We are the only AAA approved repair facility on Puyallup's South Hill. And our number priority is YOU, our customer.
Specialities
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair
Amenities
  • AAA Member Discount
  • Child Friendly
  • Coffee
  • Early Bird Dropoff
  • Financing
  • Heated Waiting Room
  • Military Discount
  • Open Saturday
  • Service Guarantee
  • Shopping Nearby
  • Shuttle
  • Towing
  • Wireless Internet
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Affiliations
  • ASA
  • ACDelco
Question Answered by Goodyear Tire And Automotive
My Upper Radiator Hose Is Getting Hot But The Bottom One Is Not on 2001 Volvo S80
Possible clogged radiator. If so, replace the radiator.
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Schedule an Appointment with Goodyear Tire And Automotive
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Need an appointment for today? Call the shop directly at (253) 480-6506
Need an appointment for today? Call the shop directly at (253) 480-6506
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