Honest-1 Auto Care - Provo

(801) 335-9709
40 Verified Reviews

8:00am to 6:00pm
9:00am to 3:00pm


1155 N Freedom Blvd
Provo, UT 84604 USA


  • Bob Silvester, Owner
  • Established 2009
  • 5 Auto Repair Mechanics on Staff
  • 2 ASE Certified Auto Technicians
  • 90 Years of Car Repair Experience

Honest-1 Auto Care - Provo Reviews


40 Verified Reviews
5 stars
4 stars
3 stars
2 stars
1 star
by - Verified Customer December 08, 2017

As always you were kind and efficient. Thanks Vern

by - Verified Customer December 06, 2017

The staff is phenomenal. It is always friendly and welcoming.

by - Verified Customer November 27, 2017

it was good

by - Verified Customer November 20, 2017

I was impressed with the knowledge of the technicians and their willingness to discuss issues not related to the work they were hired to do. I had an unrelated issue I was concerned about and they helped me understand why it was happening, and how to stop it until I can afford to repair it correctly. I will be bringing much more work their way.

by - Verified Customer October 24, 2017

I would recommend this place to anyone the owers are the nicest people ever. I love thaat they have shuttle service it makes things so much easier.

by - Verified Customer October 22, 2017

I love this place! I always take my car here. Everyone is kind and friendly, and the shuttle service helps me so much!

by - Verified Customer October 19, 2017

Was great

by - Verified Customer October 18, 2017

All was as advertised, but I hope I don't have to pay a fee for investigating the suggested diagnosis the next time I come in.

by - Verified Customer August 27, 2017

They were able to finish my car sooner than expected and were very helpful in getting it to me as soon as possible.

by - Verified Customer August 02, 2017

It was good, hope it lasts!

by - Verified Customer July 27, 2017

Could be better- the serpentine belt is still squeaking a little. workers were friendly and helpful

by - Verified Customer June 11, 2017

I have delt with this business for a number of years and in that time I give them a 5-Star plus rating. I always know they will do the right job at the right price. They know their business! And you will have a new friend you can trust to do any auto repair.

by - Verified Customer June 06, 2017

Y'all are great. Thank you

by - Verified Customer May 22, 2017

Always helpful

by - Verified Customer May 17, 2017

Awesome and trustworthy service!

2 verified customers did not leave comments but provided these ratings:
by Reagan
by Keith
by - Verified Customer May 09, 2017

Excellent customer service. They are super helpful and always asking what else they can do to help. And they actually follow through with those commitments

by - Verified Customer April 03, 2017

They usually have a smooth and trouble-free connection with the state for registration and even though they had not received the new decals, I was able to complete the registration online easily. They are so popular that the entire lot was filled with customers cars and persons continually coming in.

by - Verified Customer March 30, 2017

They were great, and extremely accommodating!

by - Verified Customer March 22, 2017

Felt good

by - Verified Customer March 09, 2017

Well trained, trustworthy, reliable and efficient

by - Verified Customer March 05, 2017

Thank you for the prompt and courteous service.

by - Verified Customer March 03, 2017

I love coming here! The only issue I had with this visit was they didn't put a sticker on my windshield telling me when I should come in for my next oil change. Other than that, it was great!

by - Verified Customer March 02, 2017

Everything was perfect. And I can trust them. Great place!

by - Verified Customer February 23, 2017

They were great to deal with. Explained everything and only fix s what was necessary. Happy to have found a shop I can trust.

by - Verified Customer August 08, 2012

Thanks to Honest One in Provo, UT, we were able to travel across the country and get to Minneapolis safe and sound. Thank you Bob, Kris, and Trevor for the many years of great service and friendship. We will miss you all dearly.

2 verified customers did not leave comments but provided these ratings:
by Reagan
by Keith
by August 08, 2012

There doesn't seem to be a standard on their repair suggestions. One time I took the car for an oil change and they told me I needed belts, brakes and air filter changed. The next time I took it into an oil change they said everything on it was fine.

by August 07, 2012

Honest and considerate people.

by August 07, 2012

Good place to get your cars taken care of.

by August 07, 2012

Always treated with respect and kindness. I feel I can trust everyone in the shop. Especially appreciate the kid-friendly atmosphere (play stuff), and rides to from the shop.

by - Verified Customer August 05, 2012

I was very satisfied with my experience at Honest 1 Auto Care. They took time to answer all of my questions. They patiently explained to me all of the repairs they were going to do before the service and they answered all of my follow-up questions when I picked up my care. They gave me a fair price and saved my quote so I could continue to shop around. Even though they were not the lowest quote I received, I chose them because of the excellent customer service I received both over the phone and in the past when I brought my car in. I highly recommend them to anyone in search of a painless repair experience.

by - Verified Customer August 01, 2012

We've been taking our car there for three to four years. We've never had any complaints. Our last visit, we thought we'd have to get out brakes redone, but they said no, you can get another year out of them. Most places would just do the repair. We've always been satisfied. They've always done good work and have given us a fair price.

by - Verified Customer August 01, 2012

Their name is really what they stand for. They stand for honesty and they match their name.

by July 23, 2012

They did a great job on the fuel filter, but I ended up replacing the fuel pump about a week later. The trouble occured in Salt Lake, so I went to my mechanic there. I greatly apreciated the discount.

by July 17, 2012

Very courteous and friendly

by - Verified Customer July 11, 2012

Honest 1 Auto Care- Provo has been the best experience I have had with car repair shops. I never feel like I am being taken advantage of and always feel taken care of. I reccommend them to all my friends and family.

2 verified customers did not leave comments but provided these ratings:
by Reagan
by Keith
by - Verified Customer June 24, 2012

Had a strange knocking noise after I had it fixed and registered

by June 01, 2012

They are great to work with and truly seem to have my best interest in mind. They understand that money is a consideration and treat me as a valued customer.

by May 22, 2012

I was overcharged, and the problem wasn't fixed, and I finally took the car to the dealer and they said it wasn't fixed properly and the parts they used were bad

2 verified customers did not leave comments but provided these ratings:
by Reagan
by Keith

RepairPal Scorecard


At Honest-1 Auto Care, you will find a dedicated team of professionals whose business model is founded upon honest, quality service backed up by a solid guarantee. Their technicians (one of whom is an ASE Master Tech) boast a combined 90 years of experience between them. Honest-1 also takes customer service to the next level, as evidenced by their deluxe waiting room that includes leather easy chairs and couches, an Internet cafe, complimentary beverages, widescreen TVs, upscale restrooms, and children's play area. Round this out with Saturday hours, senior discount, and free inspections, and you can see why Honest-1 is a valued member of our Certified Network.



  • AC/Heating
  • Check Engine Light
  • Diagnosis
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Smog/Emissions Testing
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair
  • Windshield/Glass
+ More


  • AAA Member Discount
  • Car Pickup/Dropoff
  • Child Friendly
  • Early Bird Dropoff
  • Financing
  • Free Multi-Point Safety Inspection
  • Heated Waiting Room
  • Open Saturday
  • Rental Car
  • Senior Discount
  • Service Guarantee
  • Shopping Nearby
  • Shuttle
  • Store
  • Towing
  • Warranty Accepted
  • Wireless Internet
+ More


  • NAPA
  • iATN


Honest-1(R) is committed to providing you with a wide range of high quality automotive services. Along with providing the best service, Honest-1(R) wants to ensure our customers are thoroughly educated on the systems and services necessary to keep their vehicles in the best running condition possible.


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