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Springdale Automotive - Prospect

RepairPal Certified Shop in Prospect

Springdale Automotive - Prospect

193 Verified Reviews
(502) 822-2068
13212 West Hwy 42
Prospect, KY 40059 USA
"Service has always been superb! Thank you Brian and Jordan!"
— Jason, a Verified Customer
Hours
Su
Closed
M-F
8:00am to 5:00pm
S
Closed
Auto Repair Experience
  • dennis vogel, Manager
  • Established 1995
  • 2 Auto Repair Mechanics on Staff
  • 2 ASE Certified Auto Technicians
  • 60 Years of Car Repair Experience
Springdale Automotive - Prospect Reviews
193 Ratings
Displaying 1 - 15 of 183reviews
James
09/12/19
Verified Customer
I had to call too many times to obtain follow-up. Very expensive labor charges.
Derek
08/27/19
Verified Customer
Never called to inform me that my vehicle was finished. Luckily I called 5 minutes before closing and arranged a pickup after hours.
David
08/25/19
Verified Customer
Very friendly staff and customers. The service was a simple oil change which was by appointment and the work was done quickly. I was impressed with the custom/classic cars in their service bays...guys that really like their cars trust them with their treasures.
Brandon
05/29/19
Verified Customer
Way too expensive!!! Received a quote to fix my A/C for around $1200, plus it cost $144 just to look at it. Ended up getting it fixed by another company in Louisville for $450. Will never go back to Springdale Automotive ever again.
Louis
05/28/19
Verified Customer
I was looking to have a pre-purchase inspection of a vehicle in another state. I live in Ohio and the vehicle was in Kentucky. After making arrangements with the Brian at Springdale Automotive - Prospect the then owner dropped the vehicle off for the inspection. Brian was courteous and just great to work with. After being updated via text of the progress of the inspection I received a comprehensive digital report of the inspection. I now own a new to me vehicle because of the thorough report. Thank you, Brian, of Springdale Automotive in Prospect Kentucky.
David
05/14/19
Verified Customer
The staff took great care of me and my car. I believe they are experts and sincere in their work to keep my car in great shape
Will
05/01/19
Verified Customer
Thanks, Brian! You and your crew did a great job.
Bryan
04/25/19
Verified Customer
Thanks for working me with on price
Randy
04/11/19
Verified Customer
I had new tires installed and an alignment; however, the tires were low on pressure and the jack for the spare tire was not reinstalled correctly.
Neil
04/08/19
Verified Customer
Whereas the staff was very respectful and professional the service was way too expensive. $44 to fix a flat! And they said I needed a new battery of which I m having no problems with at all. In addition they wanted $200 to replace the battery.
Jeff
04/01/19
Verified Customer
Good experience!
Jerry
03/05/19
Verified Customer
It was a good experience. Little high on price, but, worth the extra attention. Would love to see a car wash involved. :)
Mark
02/06/19
Verified Customer
Very professional and transparent. Highly Recommend Springdale. They are fantastic and the service is reliable and very quick.
Mary
01/31/19
Verified Customer
Great staff, super nice and helpful.
Scott
12/27/18
Verified Customer
Nice professional
RepairPal Scorecard
95
Overall Quality Score
24-month / 24,000-mile warranty
Technical Ability
97
Tools & Equipment
100
Customer Service
91
Customer Amenities
95
The Prospect location of Springdale Automotive has been serving the local community since 1995. This RepairPal Certified shop strives to stay on top of the latest technologies and to be a leader in the local community by providing the highest level of automotive repair coupled with the best customer service. Our review of this shop revealed they are achieving this goal. Recent customers describe this team as “accommodating”, “courteous”, “knowledgeable”, and “superb”. This location features a team of automotive professionals whose commitment to ongoing training and ASE certifications ranks with the best. They are well equipped to handle repairs ranging from tires and wheel alignment, to minor and major mechanical repairs, to check engine light and computer system diagnoses and repair, as well as your scheduled maintenance needs. Repairs are covered by a 24-month / 24,000-mile warranty for your peace of mind. Local shuttle service, rental vehicles, early bird drop off, Saturday business hours, and a waiting area with wireless Internet are all available for your convenience.
Details
Message From the Shop
Springdale Automotive at 13212 West Hwy 42 is located in the City of Prospect, right over the Oldham County line. This is our largest location with 16 bays and our Corporate Offices. We have been part of the Prospect community since 2004, and we are a member of the Prospect Area Chamber of Commerce.
Specialities
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Smog/Emissions Testing
  • Timing Belt
  • Tire Sales/Repair
  • Transmission Repair
  • Vehicle Detailing
Amenities
  • Car Pickup/Dropoff
  • Car Wash
  • Child Friendly
  • Coffee
  • Early Bird Dropoff
  • Extended/Evening Hours
  • Financing
  • Free Estimates
  • Free Multi-Point Safety Inspection
  • Gas/Diesel
  • Heated Waiting Room
  • Military Discount
  • Open Saturday
  • Open Weekends
  • Parts/Accessories
  • Rental Car
  • Senior Discount
  • Service Guarantee
  • Shopping Nearby
  • Shuttle
  • Towing
  • Warranty Accepted
  • Wireless Internet
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Affiliations
  • iATN
Map
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What verified customers have to say about Springdale Automotive - Prospect
Would recommend to a friend
87%
Car was ready when promised
97%
Did not feel sales pressure
97%
Car was fixed correctly the first time
94%
Customer was treated respectfully
97%
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