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Honest-1 Auto Care - Prior Lake

RepairPal Certified Shop in Prior Lake

Honest-1 Auto Care - Prior Lake

233 Verified Reviews
(952) 260-1414
16683 Duluth Ave SE
Prior Lake, MN 55372 USA
"I always receive excellent service at a great price at this shop."
— Nancy, a Verified Customer
Hours
Su
Closed
M-F
7:00am to 7:00pm
S
8:00am to 5:00pm
Auto Repair Experience
  • Fred Haynes, Owner
  • Established 2013
  • 4 Auto Repair Mechanics on Staff
  • 50 Years of Car Repair Experience
Honest-1 Auto Care - Prior Lake Reviews
233 Ratings
Displaying 1 - 15 of 228reviews
Katie
06/07/18
Verified Customer
Great work and they were quick since they knew I was in a hurry. I will be back next time I need an oil change.
Chad
06/01/18
Verified Customer
They called and told me what was wrong and gave me time to call them back so I could think about what I wanted to do. They were helpful in coming up with a creative game plan that was beneficial to both parties
Roger
06/07/18
Verified Customer
All service OK, however I was told I would be provided coupons due to price but when I paid it was full price. Ryan was not around to provide coupons. Pricing was $35.00 higher then at other shops.
Alan
06/01/18
Verified Customer
Very good service overall.
Don
05/31/18
Verified Customer
Damaged my vehicle and than lied about it
Margo
06/05/18
Verified Customer
Thank you! I think my husband will bring his car to you later this summer.
Mike
05/31/18
Verified Customer
Everything just fine and as expected. The work may have been a wee bit high on price but I don't have any basis for this comment. No tea in the coffee area?
Frank
06/01/18
Verified Customer
Work was well done, but there are more problems that were not caught from the fist tests. Will go back and have them looked at .
Dawn
05/30/18
Verified Customer
I called ahead to make sure they had the right headlight for my car and so when I arrived, I did not have to wait long for the work to be done.
Diane
05/30/18
Verified Customer
Pleasant
Emily
05/29/18
Verified Customer
Service was average
Eric
05/23/18
Verified Customer
Joe was very helpful!
Jason
05/21/18
Verified Customer
Thanks for getting my brakes fixed the same day I came in, and for letting me use the loaner car. The manager was very nice to work with!
Ronnie
05/25/18
Verified Customer
They did an excellent job explaining to me what needed to be done, they got my vehicle done when promised, & they did a wonderful job repairing my vehicle.
Jeff
05/26/18
Verified Customer
Excellent Customer Service and didn't try to sell me on anything else that needed to be done except what I came in for. Only made recommendations for future work. Will go back again, even though I live in Burnsville. They were great!
RepairPal Scorecard
93
Overall Quality Score
Group 5 Created with Sketch.
36-month / 36,000-mile warranty
Technical Ability
92
Tools & Equipment
97
Customer Service
89
Customer Amenities
95
The Prior Lake location of Honest-1 Auto Care has been serving the local community since 2013. This RepairPal Certified shop features a team of very experienced, highly trained technicians who are equipped with the tools and diagnostic equipment necessary to perform a wide range of repairs. These repairs can range from minor and major mechanical repairs to tires and wheel alignment, to check engine light and computer diagnosis and repairs, as well as your scheduled maintenance needs. This work is backed by a 36-month / 36,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who describe the team here as “friendly”, “knowledgeable”, “honest”, “courteous”, and “awesome”. A local shuttle service, rental & loaner cars, early bird drop-off, Saturday business hours, and a waiting area with wireless Internet are also available for your convenience.
Details
Message From the Shop
Honest-1 Auto Care now offers a FREE 3-Year, 36,000-Mile Nationwide Parts & Labor Warranty. Honest-1 Auto Care is the first national full-service auto care company to institute a nationwide 3-year, 36,000-mile warranty on repairs. This new nationwide warranty gives their customers the ability to have covered warranty coverage and service at over 35,000 authorized repair facilities across the country! This added assurance further demonstrates Honest-1's focus on innovation aimed at enhancing the customer experience. Honest-1 Auto Care feels that it's important for their valued customers to feel at home the moment they enter an Honest-1 Auto Care facility. By introducing the one-of-a kind, 3-year, 36,000-mile warranty, Honest-1 shows that they stand behind their work.
Specialities
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
Amenities
  • Early Bird Dropoff
  • Free Estimates
  • Loaner Car
  • Open Saturday
  • Rental Car
  • Se Habla Espanol
  • Service Guarantee
  • Shuttle
  • Wireless Internet
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Map
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What verified customers have to say about Honest-1 Auto Care - Prior Lake
Would recommend to a friend
87%
Car was ready when promised
96%
Did not feel sales pressure
95%
Car was fixed correctly the first time
94%
Customer was treated respectfully
98%
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