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Murray Automotive

RepairPal Certified Shop in Powhatan

Murray Automotive

24 Verified Reviews
(804) 294-2759
1731 Douthit Ct
Powhatan, VA 23139 USA
"Extremely friendly and helpful."
— John, a Verified Customer
Hours
Su
Closed
M-F
8:00am to 5:00pm
S
Closed
Auto Repair Experience
  • Morgan Murray, Owner
  • Established 2010
  • 3 Auto Repair Mechanics on Staff
  • 55 Years of Car Repair Experience
Murray Automotive Reviews
24 Ratings
Displaying 1 - 15 of 24reviews
John
02/14/19
Verified Customer
Extremely friendly and helpful.
Angela
10/04/18
Verified Customer
Awesome people. Always great!
Thomas
10/04/18
Verified Customer
The repair work at Murray's is always top-notch. The service is reliable and friendly. They always check to see if any repairs are under warranty, even if it means they don t get the job. I m so happy to have found Murray's.
John
10/14/18
Verified Customer
Honest and trustworthy. Fixed problem on our Honda and gave a detailed list of recommended services based on miles and inspection.
James
10/09/18
Verified Customer
Murray Automotive performed a brake job on my vehicle, for $200.00 the only service that was performed was brake pad replacement. The rotors were not resurfaced and replacement was not offered. The pads began to grind against the uneven rotors and the braking distance was terrible. I took the vehicle back to see what was happening and the technician as well as the owner defended the poor quality of work so I did not feel that discussing this issue any further would benefit me. I took the vehicle to another garage and had all new brake work completed, correctly. Generally, most shops would charge $99.00 for brake pad replacement, for $200.00, I was confident that the rotors were being measured and cut, and if new rotors were needed the service writer would contact me. That did not happen and I was unaware of the poor quality until I took the vehicle back the second time. In my opinion, a quality repair facility would recommend rotor replacement if they do not cut rotors.
Elane
10/29/18
Verified Customer
We have been using Murray Automotive for all of our automotive needs for as long as he's been in business. He does great work for a fair price.
Steve
10/24/18
Verified Customer
Dennis is the best. He does a great job and is very helpful.
Nikki
11/27/18
Verified Customer
Friendly staff that does honest work!
Linnie
10/31/18
Verified Customer
Normally I get great work from Murray's I have no major complaints. The one time that I have had a complaint Dennis and Morgan figured out a way to make corrective actions.
Sylvester
02/14/19
Verified Customer
To some people, Murrays may be a hidden secret and may not be used to the professionalism and service that I received for my car and myself. And I actually found a new service group for my vehicles with Murray Automotive.
Jack
01/22/19
Verified Customer
Great folks! I'll be back!
Aaron
12/20/18
Verified Customer
Good quality workmanship. Friendly service.
William
03/18/19
Verified Customer
Very satisfied with customer service, price a little high.
Lee
03/14/19
Verified Customer
Just had a state inspection done.
Keith
02/25/19
Verified Customer
Murray Automotive is the only shop that I'll take my truck to based on the fact that it'll be repaired correctly the first time and I won't have to second guess anything they quote me on.
RepairPal Scorecard
94
Overall Quality Score
Group 5 Created with Sketch.
24-month / 24,000-mile warranty
Technical Ability
95
Tools & Equipment
97
Customer Service
93
Customer Amenities
91
Murray Automotive was established in 2010 and has been providing Powhatan and the surrounding area with quality automotive repairs ever since. This RepairPal Certified shop features a team of very experienced, highly trained technicians who are equipped with the tools and diagnostic equipment necessary to perform a wide range of repairs. These repairs can range from minor and major mechanical repairs to tires and wheel alignment, to check engine light and computer diagnosis and repairs, as well as your scheduled maintenance needs. This work is backed by a 24-month / 24,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who enthusiastically describe the team here as “honest”, “professional”, “knowledgeable”, “friendly”, and “helpful”. Early bird drop off and a waiting area with wireless Internet are also available for your convenience.
Details
Message From the Shop
Murray Automotive in Powhatan, VA provides complete auto repair and maintenance. With over 20 years in the industry, Morgan Murray has learned what it takes to provide dependable auto repair and exceptional customer service.
Specialities
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair
Amenities
  • Early Bird Dropoff
  • Service Guarantee
  • Wireless Internet
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Affiliations
  • TECH-NET
  • iATN
Map
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What verified customers have to say about Murray Automotive
Would recommend to a friend
98%
Car was ready when promised
99%
Did not feel sales pressure
100%
Car was fixed correctly the first time
92%
Customer was treated respectfully
98%
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