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Portland Auto Specialties

RepairPal Certified Shop in Portland

Portland Auto Specialties

91 Verified Reviews
(503) 868-0197
10000 SE Ankeny St
Portland, OR 97216 USA
"Very polite and informative employees."
— Vicki, a Verified Customer
Hours
07:30
17:30
http://purl.org/goodrelations/v1#Monday
07:30
17:30
http://purl.org/goodrelations/v1#Tuesday
07:30
17:30
http://purl.org/goodrelations/v1#Wednesday
07:30
17:30
http://purl.org/goodrelations/v1#Thursday
07:30
17:30
http://purl.org/goodrelations/v1#Friday
08:00
13:00
http://purl.org/goodrelations/v1#Saturday
Su
Closed
M-F
7:30am to 5:30pm
S
8:00am to 1:00pm
Auto Repair Experience
  • Keith Skelly, Manager
  • Established 2001
  • 3 Auto Repair Mechanics on Staff
  • 1 ASE Certified Auto Technician
  • 30 Years of Car Repair Experience
Portland Auto Specialties Reviews
91 Ratings
Displaying 1 - 15 of 89reviews
09/20/18
I really appreciate the great service.
09/17/18
Very good!
09/05/18
Great!
09/06/18
Every time I come in, it's always great.
09/06/18
The lady in the front office was so very helpful and pleasant....She made me feel like I had already met her!
08/30/18
Very happy to know about Portland Auto.... very nice and professional!
08/13/18
Keith was great to work with. All went well.
08/06/18
The shop still has my car and I haven t heard when they will be done.
06/27/18
Overpriced
06/23/18
I dropped off my vehicle on a Saturday morning at approximately 10:00 AM and was told I would receive a call by the end of the day and I did not. I was visiting from out of town (over 500 miles away) and I was forced to rent a car, drive home and back up to the shop the following weekend as a result. While on the phone during the week, I was told that the clutch needed to be replaced. I asked if we could try topping or flushing and refilling the transmission and was told this would only fix the problem temporarily. I asked if I would be able to order and send the parts myself to save on the cost and was denied.
Reply from Portland Auto Specialties
by Portland Auto Specialties, August 31, 2018

So sorry for the misunderstanding if you did not receive a call back when promised . we always try to provide the best in customer service . as for doing repairs that will not fix anything we always decline if it is not in the best interest to our valued customers like topping off or changing fluid, when the problem has gone farther than that. We do not install customer supplied parts because of liability and warranty concerns . I'm sorry that you had problems on your trip. and I hope your return home was safe . If you would like to contact me to see if there is something I can do to make you feel I can make right please feel free to contact me Keith Store Manager your satisfaction is important to us

06/20/18
Excellent work as usual
06/14/18
They did not fix it the first time, then charged me more when I came in.....plus when I brought the car they were not ready for
06/09/18
Keith, Debbie and staff were very helpful, and they showed friendly, efficient service. We will continue to use them. Thank you!
06/08/18
Fast, prompt and courteous. Thank you!
06/04/18
Had to take car back for more repairs after they broke things when fixing things.Probably will not go there for any future work on my car.
Schedule an Appointment with Portland Auto Specialties
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (503) 868-0197
Need an appointment for today? Call the shop directly at (503) 868-0197
RepairPal Scorecard
94
Overall Quality Score
Group 5 Created with Sketch.
24-month / 24,000-mile warranty
Technical Ability
94
Tools & Equipment
97
Customer Service
92
Customer Amenities
98
Portland Auto Specialties was established in 2001 and has been providing the community with quality automotive repairs ever since. This RepairPal Certified shop features a team with an excellent mix of experience, ongoing training, and ASE certifications. They are equipped with the tools and diagnostic equipment necessary to perform a wide range of repairs. These repairs can range from minor and major mechanical repairs to tires and wheel alignment, to check engine light diagnosis and repairs, as well as your scheduled maintenance needs. This work is backed by a 24-month / 24,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who describe the team here as “wonderful”, “polite”, “professional”, “honest”, and “excellent”. A local shuttle service, rental cars, early bird drop-off, Saturday business hours, and a waiting area with wireless Internet are also available for your convenience.
Details
Message From the Shop
WE ARE A COMPLETE AUTO REPAIR CENTER WITH FULL MECHANICAL,NO STARTS,BRAKES,TUNE UPS, FACTORY MAINTENANCE, AUTO ELECTRICAL, FULL COLLISION,PAINT AND FRAME REPAIR .ALSO QUALITY AUTO DETAILING DONE HERE . WE HAVE ASE TECHS ON SITE AND EXPERENCED AND FRIENDLY SERVICE PERSONNEL TO ANSWER YOUR QUESTIONS.
Specialities
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Collision Repair & Paint
  • Diagnosis
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Vehicle Detailing
Amenities
  • AAA Member Discount
  • Car Wash
  • Coffee
  • Early Bird Dropoff
  • Financing
  • Free Estimates
  • Free Multi-Point Safety Inspection
  • Heated Waiting Room
  • Military Discount
  • Open Saturday
  • Rental Car
  • Se Habla Espanol
  • Senior Discount
  • Service Guarantee
  • Shopping Nearby
  • Shuttle
  • Towing
  • Warranty Accepted
  • Wireless Internet
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Affiliations
  • TECH-NET
Map
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Schedule an Appointment with Portland Auto Specialties
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (503) 868-0197
Need an appointment for today? Call the shop directly at (503) 868-0197
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