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D & W Automotive Repair

(360) 234-3736
136 Verified Reviews
dwauto@wavecable.com

HOURS
08:00
17:00
http://purl.org/goodrelations/v1#Monday
08:00
17:00
http://purl.org/goodrelations/v1#Tuesday
08:00
17:00
http://purl.org/goodrelations/v1#Wednesday
08:00
17:00
http://purl.org/goodrelations/v1#Thursday
08:00
17:00
http://purl.org/goodrelations/v1#Friday
Su
Closed
M-F
8:00am to 5:00pm
S
Closed

ADDRESS

2616 SE Mile Hill Dr
Port Orchard, WA 98366 USA

AUTO REPAIR EXPERIENCE

  • Kelly Foust, Owner
  • Established 2013
  • 4 Auto Repair Mechanics on Staff
  • 2 ASE Certified Auto Technician
  • 35 Years of Car Repair Experience

D & W Automotive Repair Reviews

OVERALL RATING

136 Verified Reviews
5 stars
(111)
4 stars
(21)
3 stars
(4)
2 stars
(0)
1 star
(0)
by - Verified Customer December 27, 2017

They did good

by - Verified Customer December 26, 2017

Great Shop great work. I would tell everyone to stop by and give D&W a chance to work with you and fix right car right the first time.

I was not paid to say any of this, they just do good work.

by - Verified Customer December 21, 2017

Explained the problem and the repair options to my understanding and completed the work for the quoted price. Very thorough and easy to work with. The owner is totally involved in the process.

by - Verified Customer December 20, 2017

Kelly Foust is the greatest. I feel he is very trustworthy ( which is the MOST important thing in dealing with auto repairmen).

by - Verified Customer December 19, 2017

Kelly always gives me a fair bid and explains the repairs well. He looks to find the best price for the parts he needs to order for my car.

by - Verified Customer December 05, 2017

Very friendly

by - Verified Customer December 03, 2017

Fast

by - Verified Customer November 13, 2017

Kelly and his staff work hard at cultivating a positive experience in his automotive shop. I have been a regular customer since 1991. They ALWAYS perform quality work on time and reasonable rates.

by - Verified Customer November 09, 2017

Always a fine experience bringing our vehicle in to D&W for service. Kelly Faust is the consummate professional and always courteous; takes the time to thoroughly explain all work recommended/completed. We had major repairs done at D&W three years ago, and since then our SUV has been running without any issues.

by - Verified Customer November 08, 2017

Fair pricing. It's a popular, small shop, so expect a delay.

by - Verified Customer November 01, 2017

Not only was this a great shop but when I went in originally it was for something else but after they inspected it called me to inform me that was not the problem fixed the correct problem and saved me almost 500 dollars. Not only would I recommend them to anyone but will be going back in the future for my automotive repair needs.

by - Verified Customer November 01, 2017

Everyone is very friendly, understanding and earnestly helped to keep the cost low.

by - Verified Customer November 01, 2017

Work performed well & promply.

by - Verified Customer November 01, 2017

Honest and complete explanation of work needed. Repairs done same day. Excellent shop.

by - Verified Customer October 29, 2017

I was informed that I had nail in a tire which I would not have known about until I was in trouble.

3 verified customers did not leave comments but provided these ratings:
by Bud, Jennifer
by Mark
by - Verified Customer October 25, 2017

I use D & W for my repair work. They have earned my trust and do great work.

by - Verified Customer October 24, 2017

They are very good people to deal with and yes I would go there again. Hopefully the car doesn't need it!

by - Verified Customer October 19, 2017

Even though it was just an oil change, they have always been good to my Vet.

by - Verified Customer October 19, 2017

Always a good, honest experience.

by - Verified Customer October 17, 2017

Fantastic, very respectful staff. Willing to explain in great detail

by - Verified Customer October 16, 2017

Very professional and courteous.

by - Verified Customer October 11, 2017

The people at D and W auto are respectful, thorough, fair, and very good at what they do. They take care of their clients very well.

by - Verified Customer October 10, 2017

everyone is always so kind

by - Verified Customer October 08, 2017

Awesome staff and customer service. I will definitely take my car back as needed. Great prices and servi

by - Verified Customer October 05, 2017

I was satisfied with my repairs but when I got my car back the outside of it was very dirty and had a bunch of sticky stuff on it that was hard to scrub off when I washed it .

3 verified customers did not leave comments but provided these ratings:
by Bud, Jennifer
by Mark
by - Verified Customer October 05, 2017

Called and they were able to do the work one hour later. Even checked my brakes and did not sell me new ones when I didn't need them. Checked my oil before doing the work so could let me know my car was not burning oil.

by - Verified Customer September 27, 2017

I have been coming here for over ten years and like their work!

by - Verified Customer September 26, 2017

I m very pleased with the work done by D&W and by the way I am treated. I appreciate the extras that were done at no cost, too! Taking me home and bringing me back to pick up the car is great. Thanks so much.

by - Verified Customer September 24, 2017

My car quit running after turning off the engine. D & W had a heavy load of vehicles already in their shop, yet they took me in anyway. I was more than pleased with the speed in which my car was repaired and the detailed explanation of my repairs. We also discussed future items that I brought up. I was treated respectfully and educated at the same time. I will absolutely return to D & W Auto Repair.

by - Verified Customer September 21, 2017

very good

by - Verified Customer September 19, 2017

I have worked with them before and have been very satisfied but the rv wiring of my CRV was priced higher than I thought it should be.

by - Verified Customer September 19, 2017

Kelly and staff has my business! Thanks

by - Verified Customer September 18, 2017

The service was very fast and was thoroughly performed.

by - Verified Customer September 17, 2017

I wrote on the front of the envelope I put in the slot to please replace the element in my heater as it had just stopped working. I had to call to ask if it were done, it hadn't been. I asked them to check my brakes. Didn't do that either.

by - Verified Customer September 06, 2017

Everything was done well, and ready early, friendly staff.

3 verified customers did not leave comments but provided these ratings:
by Bud, Jennifer
by Mark
by - Verified Customer September 05, 2017

Fixed my problem quickly!

by - Verified Customer August 24, 2017

Friendly people and great service. What more could you ask for. I've recommended them to several friends who are also very happy with the service.

by - Verified Customer August 22, 2017

I was so pleased with their work, and will definitely return.

by - Verified Customer August 21, 2017

They did the work and it was quality and the price was fair.

by - Verified Customer August 21, 2017

Great mechanics. They went after my oil leak in a systematic fashion and saved me at least a thousand dollars.

by - Verified Customer August 20, 2017

D&W is a good and more importantly, it is an HONEST auto repair facility with highly qualified mechanics.

by - Verified Customer August 14, 2017

D&W did an excellent job diagnosing the problems with my car, even though it was an unusual issue. They gave me good advice on what needed to be fixed for my car to be safe and reliable and what was the cause of a noise I was worried was a big problem but wasn't actually affecting my car's performance. They kept working on the problem with my heating system until they found a way to fix it. They were extremely friendly, explained everything they were doing very well, and always kept me informed about when things would be done.

by - Verified Customer August 13, 2017

I would highly recommend. D&W has been my go to place for many years.

by - Verified Customer August 10, 2017

Absolutely great experience. I moved into the area about 3 years ago; I was looking for a good honest, repair shop that i can always rely on and be my go-to for the 5 cars my family owns. I have now found it!!

by - Verified Customer August 10, 2017

Courteous, friendly people. Cost very reasonable. Had to wait a while for work to be done but was offered a ride home if I didn't want to wait.

3 verified customers did not leave comments but provided these ratings:
by Bud, Jennifer
by Mark
by - Verified Customer August 10, 2017

Ok.

by - Verified Customer July 31, 2017

Just moved here from Tucson where I had used the same repair shop for almost 15 yrs. D & W will be my new repair shop. These guys are super in every way. And they do not mind explaining what they are going to do to your vehicle.

by - Verified Customer July 24, 2017

Took my for ranger in for a check engine light. Their technicians diagnosed the problem and performed the needed repairs. They even discounted the parts to give me a better deal. It did take over a week to get the repairs done, due to the fact they they are always so busy. Honest and professional.

by - Verified Customer July 24, 2017

Always as promised

by - Verified Customer July 19, 2017

D & W has become my Automobile repair shop

by - Verified Customer July 16, 2017

Price was a bit more than I expected, but the work was done right by professionals.
They fit me in during a busy time and still had my vehicle done quickly.

by - Verified Customer July 13, 2017

Absolutely love this shop! They have worked on a couple of my cars and I am very happy with the service. They even stored my car for me when I was getting ready to sell my house bc I didn't have enough parking area for all the vehicles we own. Kelley and his staff are really friendly I'm glad I found this shop!

by - Verified Customer July 12, 2017

Worked with Kelly. He told me they were booked but would work me in. They were able to work me in and get repairs done quickly.

by - Verified Customer July 12, 2017

This was my second service and repair at D&W.
I came back because I was extremely happy with my first repair with them.

by - Verified Customer July 11, 2017

Kelly you and your people did a great job. Thank you

3 verified customers did not leave comments but provided these ratings:
by Bud, Jennifer
by Mark
by - Verified Customer July 10, 2017

like always the work was great

by - Verified Customer July 06, 2017

DW was kind, respectful and repaired my suburban with no appointment and got me on the road to holiday with my family. They were awesome!

by - Verified Customer July 06, 2017

The incomplete work was only an alignment; ran out of time due to trouble getting parts for other work. I love D&W! Wonderful folks, reasonable prices.

by - Verified Customer July 06, 2017

Went here on a friend's referral and happy I did. Fair prices, honest service. Would recommend to anyone.

by - Verified Customer June 28, 2017

D&W has worked on my car several times and I highly recommend them.

by - Verified Customer June 21, 2017

Very pleased with the way I was treated & the quality of work performed. Kelly & his staff are extremely professional & polite. Highly recommend for any job!

by - Verified Customer June 19, 2017

Shop was very busy and they forgot to do an oil change. Will need to make a future appointment.

by - Verified Customer June 08, 2017

Great job I'll definitely be back to get more work done

by - Verified Customer June 08, 2017

It was good

by - Verified Customer June 05, 2017

Dropped a vehicle off with a tow company after hours. Fit my auto in as soon as they opened, completed work perfectly and is always so courteous.

3 verified customers did not leave comments but provided these ratings:
by Bud, Jennifer
by Mark
by - Verified Customer June 05, 2017

I felt like they were very professional and very helpful! Well Done!!!

by - Verified Customer June 04, 2017

It is great to know that you can get you car fixed and not get ripped off for repairs not needed.

by - Verified Customer June 04, 2017

From the towing to the repair, what we were 'expecting' to pay based on internet research, turned out to be a fraction of the cost at D & W. HONEST, More than fair and can be trusted to only perform the job 'needed' with out 'nickle and dime-ing' their customers! Not our first repair and D & W has our business for ANY and all repairs! OUTSTANDING staff, owner, mechanics and service. NO NEED to go anywhere else. ;-)

by - Verified Customer May 31, 2017

They did a great job fixing my old mustang. I'll call them first for any future issues.

by - Verified Customer May 30, 2017

I feel taken care of by this shop.

by - Verified Customer May 30, 2017

Fast and friendly.

by - Verified Customer May 29, 2017

Nice place. Nice people. Fair prices. I would highly recommend this shop to my friends.

by - Verified Customer May 29, 2017

Flushed transmission, did quick good work and topped other fluids off as well

by - Verified Customer May 23, 2017

Always very busy - they need a bigger shop!

by - Verified Customer May 23, 2017

Quick and friendly

3 verified customers did not leave comments but provided these ratings:
by Bud, Jennifer
by Mark
by - Verified Customer May 21, 2017

I Was able to get in asap and the work was done very fast. Wasn't over charged, will come back.

by - Verified Customer May 21, 2017

Wonderful. D & W came to my house 1 block away to jump my battery and put in a new one. Mine was gone after 6 yrs. . I had it back fast plus they gave me an estimate for a 60,000 tune up saving me $200 with more work than the dealer estimate. I found a new auto shop!Andrea A.

by - Verified Customer May 11, 2017

After being jerked around by countless shops after moving to the area, D & W was the shop that finally acted and performed like a shop should. Straight forward, willing to give advice when asked, and quality work. I wont go anywhere else.

by - Verified Customer May 11, 2017

As always they go beyond the standard of excellence.
Allan was my mechanic, he knows his business. He did some additional trouble shooting and came up with solutions for repair. My car is 60+yrs old and Allan has a good handle on the needs and knowledge of my car. I couldn't be anymore satisfied.
Kelly the owner of D and W and the front end staff are very pleasant and easy to work with.

by - Verified Customer May 11, 2017

I will recommend them and also be a repeat customer when needed in the future.

by - Verified Customer May 11, 2017

Car was fixed.

by - Verified Customer May 09, 2017

Friendly service

by - Verified Customer May 09, 2017

My friend Scott recommended DW when my brakes needed looking at. They looked, they fixed and I was more than pleased. My husband then took his truck in thinking it need a very expensive timing chain. They said all he needed was an oil change and radiator hose. Big fat difference and we appreciate them even more. Kudos to everyone at DW....you are all Designated Winners!!

by - Verified Customer May 08, 2017

Took it in on a Tuesday. Within hours of dropping it off they had a diagnosis. The part was a week out, so they put it back together and gave my SUV back. I was scheduled for the following week when the part came in. Again, had my truck back within hours of dropping it off.

by - Verified Customer May 07, 2017

As usual they went above and beyond my expectations, love this shop!!

3 verified customers did not leave comments but provided these ratings:
by Bud, Jennifer
by Mark
by - Verified Customer May 02, 2017

Kelly is great! He explained things thoroughly that no one had never helped me understand before. Will definitely be returning for future repairs.

by - Verified Customer April 26, 2017

Great place to bring my car for repairs or service. Never had a problem in all the years I've been a customer

by - Verified Customer April 25, 2017

Kelly and the crew did a great job!

by - Verified Customer April 25, 2017

I appreciated getting a ride home.

by - Verified Customer April 24, 2017

Excellent -now my shop of choice for my Scion

by - Verified Customer April 24, 2017

Great

by - Verified Customer April 23, 2017

Brakes work well again , thanks for taking care of my truck.

by - Verified Customer April 23, 2017

The car works great

by - Verified Customer April 23, 2017

Kelly was just extremely nice and caring. He went above and beyond in helping me with my car issues and he also went above and beyond when it came to being fair about the price. There had been a small issue of the price quote, but, he made it good. I'm completely satisfied with him and the business and will most definitely recommend him to others

by - Verified Customer April 20, 2017

They lent me a car so i could go to work..while they were fixing the car..since they were busy and could not get to my car for a while

3 verified customers did not leave comments but provided these ratings:
by Bud, Jennifer
by Mark
by - Verified Customer April 20, 2017

Great job, and great people.

by - Verified Customer April 19, 2017

Great car repair shop. I have complete confidence in their work.

by - Verified Customer April 18, 2017

Good place

by - Verified Customer April 16, 2017

I called D&W when the alternator on my Ranger died. This is my only vehicle. They worked me in and completed the repair that same day.

by - Verified Customer April 12, 2017

My oil change was performed in a timely manner and their price to perform the other dealership recommended services was less than 1/3rd the dealership price. We've always been happy with this shop and their workmanship.

by - Verified Customer November 14, 2016

Great work, good price.

by - Verified Customer November 14, 2016

Excellent service. Recommend to anyone needing automotive service.

by - Verified Customer November 10, 2016

Always get great service and fair prices.

by - Verified Customer November 09, 2016

D&W is the best repair shop in town.

by - Verified Customer November 08, 2016

I liked my experience there and I will return when one of my cars needs attention again.

3 verified customers did not leave comments but provided these ratings:
by Bud, Jennifer
by Mark
by - Verified Customer November 06, 2016

Very fair and honest.

by - Verified Customer November 03, 2016

Always good, fair, honest and professional.

by - Verified Customer March 26, 2015

They are honest, reasonably priced, and they do a good job.

by - Verified Customer March 23, 2015

They are always able to take care of my problems on time and within budget, good pricing too.

by - Verified Customer March 19, 2015

They were prompt, explained what they did thoroughly to me and, were honest in saying services I thought needed to be done didn't at the current time. The owner, Kelly Foust was awesome!!

by - Verified Customer March 18, 2015

I love these guys. They are always able to take my car right away. Great work and communication. And no questionable charges!

by - Verified Customer March 12, 2015

I have taken my cars to D & W for years and have received excellent service every single time. Great mechanics and they know what they are doing.

by - Verified Customer March 10, 2015

The service was spot on and friendly. Knowledgeable staff and a great experience.

by - Verified Customer March 09, 2015

They are the best, friendly. Do great work at a reasonable price. If you come in with an emergency, they'll usually squeeze you in. They tell you if you need it fixed right now or it can wait a little. Oh, and if you need a ride home and back, they can provide a ride. Kelly and his entire group are first class.

by - Verified Customer March 09, 2015

Had a good experience on my last visit to D & W.

3 verified customers did not leave comments but provided these ratings:
by Bud, Jennifer
by Mark
by - Verified Customer March 08, 2015

The staff are competent, knowledgeable,, courteous, work is done timely, and prices are fair.

by - Verified Customer March 04, 2015

I've always had good service there. Kelly is always accommodating.

by - Verified Customer March 04, 2015

They are an honest shop, if they cannot do the repair they will refer you to another shop that can, usually that would be the dealer where you purchased the car.

by - Verified Customer March 01, 2015

Reliable. Courteous service.

by - Verified Customer February 24, 2015

Friendly staff.

by - Verified Customer February 23, 2015

They treated me like I mattered and explained what needed to be done.

by - Verified Customer February 12, 2015

I had a problem with a Ford Pick-up I had purchased for my son. My regular shop could not figure it out and even made me feel like I was nuts. D&W took me with them on a test drive and immediately saw the problem and diagnosed it and repaired it in a timely manner. I was quite impressed with the Mechanic and their willingness to go with me on the test drive and take the time to evaluate it. I am going to be a regular customer in the future.

by - Verified Customer February 11, 2015

They are very friendly and the pricing is fair.

by - Verified Customer February 09, 2015

PROMPT SERVICE. VERY HELPFUL AND FRIENDLY.

by - Verified Customer February 01, 2015

Great service, fair prices, no trying to take us for more money

3 verified customers did not leave comments but provided these ratings:
by Bud, Jennifer
by Mark
by - Verified Customer January 28, 2015

At 83 y/o I have been to many auto service businesses. NO WHERE have I found extremely courteous, happy workers, professional discussions and work on my cars. From the front desk, to billing, to discussions with the mechanics..I have found empathy for old people...who need explanation of problems and willing to spend the time over what is needed and what will be done. AND their fees are very reasonable and affordable.... They have a sense of humor also..that goes a long way to relieve the owners stress...

by January 21, 2015

Great service.

by - Verified Customer January 19, 2015

They are fast and friendly and did a great job!

by - Verified Customer January 06, 2015

They have always taken very good care of my needs. I know I can trust and depend on them. As an elderly widow, I find that especially helpful and reassuring.

by - Verified Customer January 05, 2015

Courteous, fair and qualified.

by - Verified Customer January 01, 2015

Exceptional work, timely and fair.

by - Verified Customer December 07, 2014

Excellent customer service!

by - Verified Customer December 07, 2014

Very professional and punctual service.

3 verified customers did not leave comments but provided these ratings:
by Bud, Jennifer
by Mark

RepairPal Scorecard
93
OVERALL QUALITY SCORE

24
month
Nationwide
warranty
24
month
Local
warranty
TECHNICAL ABILITY
93
TOOLS & EQUIPMENT
83
CUSTOMER SERVICE
96
CUSTOMER AMENITIES
93

D & W Automotive Repair has been serving the community of Port Orchard and the surrounding area since 2013. In this time they have developed a loyal following of satisfied customers who described this shop to us as: "friendly”, “helpful”, “honest”, “knowledgeable” and "professional". This location features a team of automotive professionals whose commitment to ongoing training and ASE Certifications ranks with the best. An investment in tools and diagnostic equipment help make them capable of repairs ranging from minor and major mechanical repairs, check engine light diagnosis and repair, as well as your scheduled maintenance needs. Repairs are covered by a 24-month / 24,000-mile warranty for your peace of mind. Local shuttle service, loaner vehicles, early bird drop off, and a waiting area with wireless Internet are all available for your convenience.


Details

SPECIALTIES

  • AC/Heating
  • Check Engine Light
  • Classic Car Repair/Restoration
  • Diagnosis
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
+ More

AMENITIES

  • AAA Member Discount
  • Car Delivery
  • Car Pickup/Dropoff
  • Child Friendly
  • Coffee
  • Early Bird Dropoff
  • Free Multi-Point Safety Inspection
  • Heated Waiting Room
  • Loaner Car
  • Military Discount
  • Senior Discount
  • Service Guarantee
  • Shuttle
  • Warranty Accepted
  • Wireless Internet
+ More

AFFILIATIONS

  • NAPA
  • iATN

MAKES WE SERVE

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jeep
  • Kia
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Ram
  • Saab
  • Saturn
  • Scion
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
+ More

Map
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