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Family Automotive Service Center

RepairPal Certified Shop in Port Jefferson Station

Family Automotive Service Center

31 Verified Reviews
(631) 284-4610
1575 NY-112
Port Jefferson Station, NY 11776 USA
"They were always very trustworthy and they do a wonderful job. They are always very pleasant when they tell you how long its going to take. The car is always ready when they say it will be and I would highly recommend them."
— Pat, a Verified Customer
Hours
Su
Closed
M-F
8:00am to 6:00pm
S
8:00am to 2:00pm
Auto Repair Experience
  • Matt Freise, Manager
  • Established 2011
  • 3 Auto Repair Mechanics on Staff
  • 22 Years of Car Repair Experience
Family Automotive Service Center Reviews
31 Ratings
5
(25)
4
(5)
3
(0)
2
(0)
1
(0)
Displaying 1 - 15 of 30reviews
Rishma
09/09/18
Verified Customer
Everyone very friendly and helpful. Satisfied with their work.
Tom
09/27/18
Verified Customer
Basic work done on time at reasonable price.
Roy
09/12/18
Verified Customer
This was my first time and I will retun.
Carmela
09/08/18
Verified Customer
Everyone is great! Professional, courteous, friendly, tell it like it is.
Dan
09/06/18
Verified Customer
They did a great job. They seemed legitimate, trustworthy and affordable so I'm happy.
Freddy
08/31/18
Verified Customer
They were very professional, very courteous and well aware I had a time constraint and were able to get me in and out. It was a speedy process.
Pat
09/23/18
Verified Customer
They were always very trustworthy and they do a wonderful job. They are always very pleasant when they tell you how long its going to take. The car is always ready when they say it will be and I would highly recommend them.
Rich
09/22/18
Verified Customer
They were courteous and gave me a good job and a fair price.
Marcia
08/23/18
Verified Customer
Very happy with the service.
Hollee
09/24/18
Verified Customer
They were very reliable and helpful.
Beth
09/19/18
Verified Customer
They were very fast, convenient and able to do the inspection while we waited.
Nicole
08/24/18
Verified Customer
They were very nice and I think I had a groupon so it was cheap and they didn't try to sucker me into anything.
Mike
09/13/18
Verified Customer
I made an appointment and they stuck to the schedule and serviced my car appropriately and everything was clean. There was no dirt and the car was returned to me in the same condition that I brought it in.
Richard
08/22/18
Verified Customer
Very friendly and thorough job.
Vicki
10/01/18
Verified Customer
I had come to get service on my car and the service was quick and convenient.
RepairPal Scorecard
93
Overall Quality Score
Group 5 Created with Sketch.
12-month / 12,000-mile warranty
Technical Ability
91
Tools & Equipment
93
Customer Service
94
Customer Amenities
95
Family Automotive Service Center was established in 2011 and has been providing Port Jefferson Station and the surrounding area with quality automotive repairs ever since. This RepairPal Certified shop features a team of experienced and highly trained technicians who are equipped with the tools and diagnostic equipment necessary to perform a wide range of repairs. These repairs can range from minor and major mechanical repairs to tires and wheel alignment, to check engine light diagnosis and repairs, as well as your scheduled maintenance needs. This work is backed by a 12-month / 12,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who enthusiastically describe the team here as “friendly”, “helpful”, “knowledgeable”, “honest”, and “reliable”. A local shuttle service, loaner cars, early bird drop off, Saturday business hours, and a waiting area with wireless Internet are also available for your convenience.
Details
Message From the Shop
Here at Family Auto, we are dedicated to meet and exceed all of our customers' needs. Whether it be general maintenance or a big repair, we always offer our helping hands. Our dedicated and knowledgeable employees do everything in their power to ensure your vehicle is running great and staying safe for you and your family! OWNER CHRIS IS THE MAN BEHIND IT ALL. HE HOLDS RELATIONSHIPS WITH BOTH HIS CUSTOMERS AND HIS EMPLOYEES, MAKING IT A PLEASANT AND WELCOMING ATMOSPHERE FOR US ALL. CHRIS CAN BE SPOTTED GETTING HIS HANDS DIRTY IN THE SHOP, WORKING BEHIND THE DESK, OR HELPING CUSTOMERS OUTSIDE. CHRIS' NUMBER ONE PRIORITY IS CUSTOMER SATISFACTION, AND HE INSTILLS IT IN EVERY SINGLE ONE OF HIS DEDICATED EMPLOYEES.
Specialities
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
Amenities
  • Early Bird Dropoff
  • Loaner Car
  • Open Saturday
  • Service Guarantee
  • Shuttle
  • Wireless Internet
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Affiliations
  • TECH-NET
Map
Get Directions to Family Automotive Service Center
What verified customers have to say about Family Automotive Service Center
Would recommend to a friend
100%
Did not feel sales pressure
86%
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