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Tidwell Auto Service

RepairPal Certified Shop in Plano

Tidwell Auto Service

88 Verified Reviews
(972) 992-1339
3283 Independence Pkwy
Plano, TX 75075 USA
"Great service and great people at Tidwell!"
— Marcus, a Verified Customer
Hours
Su
Closed
M-F
8:00am to 6:00pm
S
Closed
Auto Repair Experience
  • Troy Tidwell, Owner
  • Nicole Wilson, Manager
  • 2 Auto Repair Mechanics on Staff
  • 2 Auto Repair Mechanics on Staff
  • 1 ASE Certified Auto Technician
  • 62 Years of Car Repair Experience
Tidwell Auto Service Reviews
88 Ratings
Displaying 1 - 15 of 86reviews
Anthony
10/12/18
Verified Customer
Good experience.
Harold
10/12/18
Verified Customer
We have been using Tidwell Auto Services for years and have never had any issues. Everyone is very knowledgeable when it comes to their job. Prices are very reasonable and have never felt over charged or that they were trying to get me to do anything that didn't need to be done just to try and make a dollar. We will definitely continue to use them and tell everyone about them.
Linda Lou
09/28/18
Verified Customer
Extremely pleased with their service. Went the extra mile to help us get financing for the extensive repair. Car is running great! I highly recommend this shop.
Susan
09/21/18
Verified Customer
Car repaired in a timely fashion. Had it back by that afternoon.
Jarrid
09/14/18
Verified Customer
Friendly women at the front mechanics easily found my misfire issue and oil leak.
Bill
08/31/18
Verified Customer
Professional, timely, courteous.
Juan
08/31/18
Verified Customer
Very happy with the work done at this shop. Always done right and very friendly staff. I bring all 4 of my vehicles here.
Bailey
08/31/18
Verified Customer
I went into Tidwell to have the brakes on my car replaced and the oil changed. They had the work completed with 2 hours. They also worked with me when I wasn't able to pick up my car by their close time. Awesome shop and I will be returning for future work.
Cathy
08/31/18
Verified Customer
Excellent customer service I would not take my car any place else
Paul
07/20/18
Verified Customer
I've never had a bad experience at their shop and would reccomend them to anyone.
Bill
08/03/18
Verified Customer
So far, so good. I'll be back.
Lisa
07/27/18
Verified Customer
Was extremely satisfied with my service. Will be back whenever services are needed again
Gayla
07/27/18
Verified Customer
Tidwell auto service With above and beyond to repair my air conditioning in my car. I even noticed after leaving the premises they even filled up The container with window washing fluid.
Mark
07/06/18
Verified Customer
I am a long time customer and always appreciate your honesty. I have been a bit disappointed that I have not been able to use the coupon you mailed me since I did not physically have it with me when I picked up the car.
Stephen
07/20/18
Verified Customer
1st time there. Will be back.
Schedule an Appointment with Tidwell Auto Service
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (972) 992-1339
Need an appointment for today? Call the shop directly at (972) 992-1339
RepairPal Scorecard
92
Overall Quality Score
Group 5 Created with Sketch.
24-month / 24,000-mile warranty
Technical Ability
98
Tools & Equipment
82
Customer Service
96
Customer Amenities
88
Honest and dependable auto service since 1977 is the motto at Tidwell Auto Service. A commitment to this motto was demonstrated during our evaluation of this RepairPal Certified shop. A major component of our certification process is our unbiased review of a shops most recent customers. Tidwell Automotive had a near perfect customer service score. This team was described by their most recent customers as forthcoming, problem solvers, honest, and accommodating. This commitment to customer service also carries over into their attention to training they provide for their staff. This team of professionals is also very experienced. All of the above, coupled with some of the best automotive tools and computer diagnostic equipment make this a great place for your and your vehicle. Repairs are backed 24-month / 24,000-mile warranty and range from major and minor mechanical repair to check engine light diagnosis and repair. For your convenience local shuttle service, early bird drop off, and a clean comfortable waiting area with wireless Internet are available.
Details
Specialities
  • AC/Heating
  • Check Engine Light
  • Diagnosis
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Transmission Repair
Amenities
  • Free Estimates
  • Free Multi-Point Safety Inspection
  • Senior Discount
  • Shuttle
  • Towing
  • Wireless Internet
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Affiliations
  • NAPA
  • iATN
Map
Get Directions to Tidwell Auto Service
Schedule an Appointment with Tidwell Auto Service
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (972) 992-1339
Need an appointment for today? Call the shop directly at (972) 992-1339
What verified customers have to say about Tidwell Auto Service
Would recommend to a friend
91%
Car was ready when promised
88%
Did not feel sales pressure
94%
Car was fixed correctly the first time
89%
Customer was treated respectfully
98%
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