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Tidwell Auto Service

RepairPal Certified Shop in Plano

Tidwell Auto Service

104 Verified Reviews
(972) 992-1339
3283 Independence Pkwy
Plano, TX 75075 USA
"Great service and great people at Tidwell!"
— Marcus, a Verified Customer
Hours
Su
Closed
M-F
8:00am to 6:00pm
S
Closed
Auto Repair Experience
  • Troy Tidwell, Owner
  • Nicole Wilson, Manager
  • 2 Auto Repair Mechanics on Staff
  • 2 Auto Repair Mechanics on Staff
  • 1 ASE Certified Auto Technician
  • 62 Years of Car Repair Experience
Tidwell Auto Service Reviews
104 Ratings
Displaying 1 - 15 of 102reviews
Gerardo
05/09/19
Verified Customer
They were very thorough when asked to review the air conditioning equipment while performing an oil change.
Jeff
04/25/19
Verified Customer
The waiting room is too hot to sit in so I sat outside. I was quoted an hour tops to change oil and it took about 1h 45m. Oil life was not reset!
Laurie
04/18/19
Verified Customer
Peace of mind knowing you receive outstanding quality service at every visit. The staff delivers a honest and friendly experience.
Chris
04/04/19
Verified Customer
We always use Tidwell for repairs on our vehicles. This experience was no different. Good work and trustworthy.
Gajanan
04/04/19
Verified Customer
The shop was quick to find problem and fix it within few hours.
Pardeep
03/27/19
Verified Customer
I recently got the fuel injector and catalytic converter replaced on my van.
Gracie
03/14/19
Verified Customer
My experience at Tidwell is always satisfying and they're are the best what they do in their quality of work. Customer service at it's best! Thank you Amanda for always being the sweetest.
Andrew
03/07/19
Verified Customer
Excellent customer service - receptive and responsive. Honest, efficient work done on our vehicle.
Brad
03/07/19
Verified Customer
Very upfront and informative about the service that is being done.
Joel
02/28/19
Verified Customer
I have been very pleased with the service offered by Tidwell.
Dan
02/14/19
Verified Customer
Always friendly, very helpful and knowledgeable.. I have 4 cars, I will keep coming back.
Tim
01/10/19
Verified Customer
Excellent work. Reasonably priced. Courteous and friendly staff.
Jamie
12/27/18
Verified Customer
Courteous, quick
Christina
12/20/18
Verified Customer
Great price on an oil change, I ll be back for a tuneup soon.
Rina
11/15/18
Verified Customer
Tidwell's is wonderful. They are upfront and honest and do quality work. They stand behind there work. Thank you, Troy, Mario and staff
RepairPal Scorecard
92
Overall Quality Score
Group 5 Created with Sketch.
24-month / 24,000-mile warranty
Technical Ability
98
Tools & Equipment
82
Customer Service
96
Customer Amenities
88
Honest and dependable auto service since 1977 is the motto at Tidwell Auto Service. A commitment to this motto was demonstrated during our evaluation of this RepairPal Certified shop. A major component of our certification process is our unbiased review of a shops most recent customers. Tidwell Automotive had a near perfect customer service score. This team was described by their most recent customers as forthcoming, problem solvers, honest, and accommodating. This commitment to customer service also carries over into their attention to training they provide for their staff. This team of professionals is also very experienced. All of the above, coupled with some of the best automotive tools and computer diagnostic equipment make this a great place for your and your vehicle. Repairs are backed 24-month / 24,000-mile warranty and range from major and minor mechanical repair to check engine light diagnosis and repair. For your convenience local shuttle service, early bird drop off, and a clean comfortable waiting area with wireless Internet are available.
Details
Specialities
  • AC/Heating
  • Check Engine Light
  • Diagnosis
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Transmission Repair
Amenities
  • Free Estimates
  • Free Multi-Point Safety Inspection
  • Senior Discount
  • Shuttle
  • Towing
  • Wireless Internet
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Affiliations
  • NAPA
  • iATN
Map
Get Directions to Tidwell Auto Service
What verified customers have to say about Tidwell Auto Service
Would recommend to a friend
92%
Car was ready when promised
90%
Did not feel sales pressure
95%
Car was fixed correctly the first time
91%
Customer was treated respectfully
97%
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