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MasterTech Auto

RepairPal Certified Shop in Plano

MasterTech Auto

61 Verified Reviews
(972) 992-7684
1300 Alma Rd
Plano, TX 75075 USA
"Appreciated the time they took to answer my questions."
— Brian, a Verified Customer
Hours
Su
Closed
M-F
7:30am to 6:00pm
S
9:00am to 2:00pm
Auto Repair Experience
  • Bill Mertz, Owner
  • Established 2002
  • 4 Auto Repair Mechanics on Staff
  • 1 ASE Certified Auto Technician
  • 114 Years of Car Repair Experience
MasterTech Auto Reviews
61 Ratings
Displaying 1 - 15 of 56reviews
Seung
10/18/18
Verified Customer
Great
Lv
10/11/18
Verified Customer
This was my very first experience with MasterTech. Hopefully a trust will be built and I can finally have a continuous reliable auto repair service company that I would not hesitate to call upon.
Jesus
10/11/18
Verified Customer
The service I received was professional and prompt. No surprises...excellent services
Ken
10/11/18
Verified Customer
This shop gets work done as promised and at a fair price.
Bill
10/09/18
Verified Customer
Had to get my starter replaced and it was fixed by end of day. Price was fair. I'd come back again
Melody
10/04/18
Verified Customer
The vehicle has not been repaired without issue and I have to continue to take it back again.
Karen
10/03/18
Verified Customer
Excellent
Charles
09/21/18
Verified Customer
I would refer my friend to come to this shop
Brenda
09/26/18
Verified Customer
Glad to get such good service at a reasonable price. Thank you for the ride to get some lunch. Meant a lot to me personally.
Richard
09/25/18
Verified Customer
I will return.
William
09/20/18
Verified Customer
I am coming in tomorrow, so asked me after that. My last time in was only to have a car evaluated. Hope you were right as I bought the car.
Anita
09/20/18
Verified Customer
My car is a 1994, so it has predictable aches and pains, including repeated cooling system problems. While I might have appreciated having them check all the hoses for age, after replacing the radiator last year, that might also be considered urging unnecessary repairs, which they don't do. What they do is very good, and they are very respectful of me as a woman of certain age, too.
Scott
09/19/18
Verified Customer
I went to pick my car up and the lady at the front desk was rude. She gave me the itemized receipt for the repairs to sign & pay and when I took a minute to review WHAT I was paying for, she got impatient. A guy came to give me my car and didn t say much to me. I got into my car and it smelled like gas (for a few days actually), the steering wheel made my hands BLACK, and there was debris all over the driver s side floorboard. I do a good job of keeping my car (specifically the interior) immaculate so the fact that it was returned dirty was VERY disappointing.
Elaine
09/17/18
Verified Customer
The service was fast and the technicians explained the work that was done during my oil change. I was made aware of an issue that will be resolved soon. No pressure. Just wonderful people .
Michael
09/13/18
Verified Customer
Great service
Reply from MasterTech Auto
by mastertechbill, September 24, 2018

Thanks Michael

Schedule an Appointment with MasterTech Auto
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (972) 992-7684
Need an appointment for today? Call the shop directly at (972) 992-7684
RepairPal Scorecard
92
Overall Quality Score
Group 5 Created with Sketch.
24-month / 24,000-mile warranty
Technical Ability
93
Tools & Equipment
87
Customer Service
91
Customer Amenities
95
MasterTech Auto was established in 2002 and has been providing Plano and the surrounding area with quality automotive repairs ever since. This RepairPal Certified shop features a team of very experienced, highly trained technicians who are equipped with the tools and diagnostic equipment necessary to perform a wide range of repairs. These repairs can range from minor and major mechanical repairs, to tires and wheel alignment, to check engine light diagnosis and repairs, to state smog and safety inspections, as well as your scheduled maintenance needs. This work is backed by a 24-month / 24,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who enthusiastically describe the team here as “courteous”, “friendly”, “knowledgeable”, “outstanding”, and “professional”. A local shuttle service, early bird drop-off, Saturday business hours, and a waiting area with wireless Internet are also available for your convenience.
Details
Message From the Shop
Plano Star Reader's Choice Award As you may have noticed in the Plano Star Courier, MasterTech has been awarded the prestigious Reader's Choice Award for the Best Auto Repair Facility in all of Collin County. We are very proud and honored to have won this award, as you can well imagine. At MasterTech, our ASE-certified technicians offer repair and maintenance services for all foreign and domestic cars, SUVs, vans, and light trucks. With more than 15 years of experience, we take the time to educate our customers about their vehicle. We will explain exactly what is wrong and offer different alternatives if possible. As a family-owned, Christian-run business, we provide our customers with excellent customer service, competitive rates, and free estimates throughout the Plano, Allen, Richardson and McKinney area. Call now, we are offering a limited time 10% discount to customers who find us on the web (Up to $100 off)
Specialities
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Smog/Emissions Testing
  • Timing Belts
Amenities
  • Early Bird Dropoff
  • Open Saturday
  • Service Guarantee
  • Shuttle
  • Wireless Internet
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Affiliations
  • NAPA
Map
Get Directions to MasterTech Auto
Schedule an Appointment with MasterTech Auto
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (972) 992-7684
Need an appointment for today? Call the shop directly at (972) 992-7684
What verified customers have to say about MasterTech Auto
Would recommend to a friend
93%
Car was ready when promised
99%
Did not feel sales pressure
95%
Car was fixed correctly the first time
92%
Customer was treated respectfully
99%
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