Integrity 1st Automotive - Independence

RepairPal Certified Shop in Plano

Integrity 1st Automotive - Independence

51 Verified Reviews
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(972) 449-7923
3330 Independence Pkwy, Suite 300
Plano, TX 75023 USA
"Always great service. The only place in Plano we will let touch our cars."
— Kevin, a Verified Customer
Hours
Su
Closed
M-F
8:00am to 6:00pm
S
8:00am to 5:00pm
Auto Repair Experience
  • Robert Garcia, Manager
  • Established 2016
  • 1 Auto Repair Mechanic on Staff
  • 39 Years of Car Repair Experience
Integrity 1st Automotive - Independence Reviews
51 Ratings
Displaying 1 - 15 of 51reviews
Zippy
07/07/19
Verified Customer
Good people
Muhammad
06/16/19
Verified Customer
a decent place to go for smog test if you have coupon, for other service they are highly priced.
Lynette
07/02/19
Verified Customer
Too much money for work that I didn t need to have done
Monti
07/14/19
Verified Customer
I had my car inspected there and it was fine.
Dee
10/20/19
Verified Customer
The staff that took care of my care was nice.
Less
08/02/19
Verified Customer
Really sharp mechanics that do great work and meet their deadlines. Excellent to work with
Andrew
07/26/19
Verified Customer
Two visits. I've started coming here after the Firestone I went to for four years went out of business. I have one tire pressure detector with a battery that is out. I can tell because of the signal given by the dash. This location has the equipment to detect which sensor to replace, but the equipment is 'broken' and they're not sure it will be fixed by the time its time for my next maintenance. Their suggestion was to just replace all of them rather than replacing one battery. It seems like most of their suggestions end with me spending lots of money.
Steve
05/16/19
Verified Customer
Quality option for a service
Robert
08/14/19
Verified Customer
Always friendly and helpful. I was in and out in a jiffy for my state inspection.
Wade
07/25/19
Verified Customer
They gave me a quote before work. They finished quickly. The job was completed to my satisfaction. Their waiting room was pleasant, as were the staff. And, in the end, the repair was within $5 of the estimate. Would I come back? You betcha!
Susan
07/05/19
Verified Customer
The shop kept changing issue
Alan
05/31/19
Verified Customer
Seems to be fine work. No complaints.
Ray
09/17/19
Verified Customer
Great people
Brian
09/30/19
Verified Customer
Per my insurance, I was overcharged for repairs. The parts and service were overpriced.
Robert
09/09/19
Verified Customer
Although it was a minor issue the service rep was efficient and kept me in the loop. I was satisfied with the service.
RepairPal Scorecard
90
Overall Quality Score
12-month / 12,000-mile warranty
Technical Ability
89
Tools & Equipment
97
Customer Service
86
Customer Amenities
93
The Independence Pkwy location of Integrity 1st Automotive has been serving the local community since 2016. During this time they have developed a loyal following of satisfied customers who described this shop to us as "professional”, “courteous”, “great”, “trustworthy” and "awesome". This location features a team of experienced automotive technicians whose commitment to ongoing training ranks with the best. An investment in the necessary tools and diagnostic equipment helps make them capable of repairs ranging from tires and wheel alignment, to minor and major mechanical repairs, to state smog and safety inspections, to check engine light diagnosis and repair, as well as your scheduled maintenance needs. Repairs are covered by a 12-month / 12,000-mile warranty for your peace of mind. Early bird drop off, Saturday business hours, and a waiting area with wireless Internet are also available for your convenience.
Details
Message From the Shop
For over 35 years, Precision Tune Auto Care has offered value and convenience, providing professional car care and repair backed up by a best-in-class nationwide warranty. We know your time is valuable and convenience is important that's why no appointment is necessary and most of our services can be completed while you wait. From factory scheduled maintenance to major repairs for autos, SUVs, Minivans and Hybrids, count on us for complete car care bumper to bumper. We love being part of your community. Visit one of our modern, comfortable facilities where our certified technicians will help keep your vehicle safe & reliable on the road. Convenient, affordable, dependable; We are car experts, Tuned In To You.
Specialities
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Collision Repair & Paint
  • Diagnosis
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Smog/Emissions Testing
  • State Safety Inspection
  • Timing Belt
  • Tire Sales/Repair
  • Transmission Repair
  • Windshield/Glass
Amenities
  • Early Bird Dropoff
  • Financing
  • Free Multi-Point Safety Inspection
  • Gas/Diesel
  • Heated Waiting Room
  • Open Saturday
  • Service Guarantee
  • Shopping Nearby
  • Towing
  • Warranty Accepted
  • Wireless Internet
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Affiliations
  • ACDelco
  • NAPA
Map
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What verified customers have to say about Integrity 1st Automotive - Independence
Would recommend to a friend
80%
Car was ready when promised
86%
Did not feel sales pressure
83%
Car was fixed correctly the first time
86%
Customer was treated respectfully
88%
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