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Innovative Auto Works

RepairPal Certified Shop in Plano

Innovative Auto Works

188 Verified Reviews
(972) 362-1642
2815 Premier Dr
Plano, TX 75075 USA
"Quick, professional, courteous service!"
— Aaron, a Verified Customer
Hours
Su
Closed
M-F
8:00am to 6:00pm
S
Closed
Auto Repair Experience
  • Rick Palmer, Owner
  • Established 1992
  • 4 Auto Repair Mechanics on Staff
  • 2 ASE Certified Auto Technicians
  • 120 Years of Car Repair Experience
Innovative Auto Works Reviews
188 Ratings
Displaying 1 - 15 of 181reviews
Ben
04/09/19
Verified Customer
Honest mechanics and fast service
Matt
04/04/19
Verified Customer
Been surprised at the lack of communication the past few times I've brought the car in. Normally, the shop contacts me about everything. The past few times I've brought the car in, I'm the one having to call to find out what's going on.
Jonathan
03/28/19
Verified Customer
These guys are honest and do good work, I've known Rick and Ken a long time.
Carol
03/27/19
Verified Customer
I trust their recommendations and price.
Randy
03/19/19
Verified Customer
Innovative has wonderful people who understand and love cars. They understood that I love and wanted to do everything possible to fix my 30-year old car, so they searched until they found parts for her. I trust them and they have always been wonderful and respectful to me. And they don t mess with my radio! I have recommended them highly to family and friends. They deserve their excellent reputation.
Don
03/12/19
Verified Customer
Good place and they do quality work.
Lee
03/05/19
Verified Customer
Ken was very helpful. They found the issue and took care of it the right way and I got my truck back in no time.
Brent
02/28/19
Verified Customer
Innovative was awesome. A blow out on the highway resulted in the discovery that my previous tire place had cross threaded several lug nuts. Innovative had my car back in action quickly and without hassle.
Lee
02/26/19
Verified Customer
Great staff! Honest and trustworthy. Highly recommend.
Gregory
02/24/19
Verified Customer
Always excellent service.
Robin
02/21/19
Verified Customer
Fast service at a great price, they deliver what they say. Very pleased
Joe
02/12/19
Verified Customer
I love innovative auto works and wouldn't take my car from any other place!!
Kristen
01/29/19
Verified Customer
Great service for a fair price.
Earl
01/31/19
Verified Customer
I have been a customer for 20 years and I have always received exceptional service
Emily
01/24/19
Verified Customer
They are honest and are more affordable than most places.
RepairPal Scorecard
93
Overall Quality Score
Group 5 Created with Sketch.
24-month / 24,000-mile warranty
Technical Ability
97
Tools & Equipment
92
Customer Service
96
Customer Amenities
91
Innovative Auto Works was established in 1992 and has been providing Plano and the surrounding area with quality automotive repairs ever since. This RepairPal Certified shop features a team of very experienced, highly trained technicians who are equipped with the tools and diagnostic equipment necessary to perform a wide range of repairs. These repairs can range from minor and major mechanical repairs, to check engine light diagnosis and repairs, to state smog and safety inspections, as well as your scheduled maintenance needs. This work is backed by a 24-month / 24,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who describe the team here as: “friendly”, “reliable”, “honest”, “professional”, and “courteous”. A local shuttle service, early bird drop off, and a waiting area with wireless Internet are available for your convenience.
Details
Specialities
  • AC/Heating
  • Diagnosis
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Smog/Emissions Testing
  • Timing Belts
Amenities
  • Early Bird Dropoff
  • Service Guarantee
  • Shuttle
  • Wireless Internet
Makes We Serve
  • Acura
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jeep
  • Kia
  • Lexus
  • Lincoln
  • Mazda
  • Mercury
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Ram
  • Saturn
  • Scion
  • Subaru
  • Suzuki
  • Toyota
Affiliations
  • NAPA
  • iATN
Map
Get Directions to Innovative Auto Works
What verified customers have to say about Innovative Auto Works
Would recommend to a friend
97%
Car was ready when promised
96%
Did not feel sales pressure
98%
Car was fixed correctly the first time
97%
Customer was treated respectfully
99%
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