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Innovative Auto Works

RepairPal Certified Shop in Plano

Innovative Auto Works

154 Verified Reviews
(972) 362-1642
2815 Premier Dr
Plano, TX 75075 USA
"Quick, professional, courteous service!"
— Aaron, a Verified Customer
Hours
08:00
18:00
http://purl.org/goodrelations/v1#Monday
08:00
18:00
http://purl.org/goodrelations/v1#Tuesday
08:00
18:00
http://purl.org/goodrelations/v1#Wednesday
08:00
18:00
http://purl.org/goodrelations/v1#Thursday
08:00
18:00
http://purl.org/goodrelations/v1#Friday
Su
Closed
M-F
8:00am to 6:00pm
S
Closed
Auto Repair Experience
  • Rick Palmer, Owner
  • Established 1992
  • 4 Auto Repair Mechanics on Staff
  • 2 ASE Certified Auto Technicians
  • 120 Years of Car Repair Experience
Innovative Auto Works Reviews
154 Ratings
Displaying 1 - 15 of 147reviews
09/19/18
Innovative Auto earned my business after another shop took my Porsche apart and told me 5k to fix it. Rick was able to identify a kill switch that was flipped causing ALL the trouble. He charged only for the towing and put back together less than $150. Ken, Rick and the crew there are very professional, give me honest advice and FAIR prices. I never feel taken advantage of because I am merely a woman. I have recommended them to friends and family and will continue to do so.
09/28/18
Had ignition cylinder assembly replaced. Total repair time of 6 hours (10am to 4pm). Waited onsite for repairs
09/18/18
As always in in the last 17 years, service was excellent
09/18/18
No complaints.
09/12/18
Everyone there does an outstanding job!!
09/14/18
A great experience! Fast and friendly.
09/07/18
Innovative has kind, fair, knowledgeable people. People that keep their word and have never charged us for something we didn't need. They give us straight explanation of what is wrong with our vehicle and do a excellent repair job. We highly recommend them.
08/21/18
Great guys there. Very upfront with me regarding what is needed and doesn't push to make repairs that are not warranted.
09/06/18
Ken and Rich we excellent to work with. But after all the time and money spent the A/C problem still exisst. Not sure what my next step will be.
09/05/18
Innovative Auto did a great job with my car. I needed to get it in quickly and they were able to take it the next day and have the repairs finished and ready to go. They were also courteous with telling me what I should look into next without pressuring me to do so immediately. Great repair shop, thanks!
08/21/18
Great!
08/08/18
Always receive great service! Very knowledgeable crew!
08/08/18
I have a older car that has many things to address due to neglect of previous owner(s). The whole Innovative Sales Reps have helped prioritize what to address what needs to be done first by terms of safety and cost.
08/08/18
Innovative has been my go-to shop for 12+ years and I have recommended them repeatedly based on the quality and care of their service.
07/11/18
I always bring my car to the shop when I can. Love the people and the service
Schedule an Appointment with Innovative Auto Works
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (972) 362-1642
Need an appointment for today? Call the shop directly at (972) 362-1642
RepairPal Scorecard
93
Overall Quality Score
Group 5 Created with Sketch.
24-month / 24,000-mile warranty
Technical Ability
97
Tools & Equipment
92
Customer Service
96
Customer Amenities
91
Innovative Auto Works was established in 1992 and has been providing Plano and the surrounding area with quality automotive repairs ever since. This RepairPal Certified shop features a team of very experienced, highly trained technicians who are equipped with the tools and diagnostic equipment necessary to perform a wide range of repairs. These repairs can range from minor and major mechanical repairs, to check engine light diagnosis and repairs, to state smog and safety inspections, as well as your scheduled maintenance needs. This work is backed by a 24-month / 24,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who describe the team here as: “friendly”, “reliable”, “honest”, “professional”, and “courteous”. A local shuttle service, early bird drop off, and a waiting area with wireless Internet are available for your convenience.
Details
Specialities
  • AC/Heating
  • Diagnosis
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Smog/Emissions Testing
  • Timing Belts
Amenities
  • Early Bird Dropoff
  • Service Guarantee
  • Shuttle
  • Wireless Internet
Makes We Serve
  • Acura
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jeep
  • Kia
  • Lexus
  • Lincoln
  • Mazda
  • Mercury
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Ram
  • Saturn
  • Scion
  • Subaru
  • Suzuki
  • Toyota
Affiliations
  • NAPA
  • iATN
Map
Get Directions to Innovative Auto Works
Schedule an Appointment with Innovative Auto Works
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (972) 362-1642
Need an appointment for today? Call the shop directly at (972) 362-1642
Get an estimate and never overpay again
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