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Innovative Auto Works

RepairPal Certified Shop in Plano

Innovative Auto Works

167 Verified Reviews
(972) 362-1642
2815 Premier Dr
Plano, TX 75075 USA
"Quick, professional, courteous service!"
— Aaron, a Verified Customer
Hours
Su
Closed
M-F
8:00am to 6:00pm
S
Closed
Auto Repair Experience
  • Rick Palmer, Owner
  • Established 1992
  • 4 Auto Repair Mechanics on Staff
  • 2 ASE Certified Auto Technicians
  • 120 Years of Car Repair Experience
Innovative Auto Works Reviews
167 Ratings
Displaying 1 - 15 of 160reviews
Rachel
11/28/18
Verified Customer
They were a bit pricey compared to other estimates RepairPal had given
Amy
11/12/18
Verified Customer
Great service
Karen
11/12/18
Verified Customer
I was thrilled to find Innovative and would happily recommend them to anyone I know
Mona
11/05/18
Verified Customer
Ken was very helpful and new exactly what was needed.
Richard
10/31/18
Verified Customer
Thank you for getting my vehicle repaired and ready for delivery within one day
Louis
10/26/18
Verified Customer
great!
Shep
10/26/18
Verified Customer
Treated great as always!
Paul
10/17/18
Verified Customer
Great people
Tom
10/04/18
Verified Customer
good service
Charles
10/01/18
Verified Customer
Great service at a fair price
Bill
10/12/18
Verified Customer
Great
Carolyn
10/05/18
Verified Customer
Rick Palmer s Innovative auto is the best,honest, fair, reliable, attentive mechanic in Collin County. Works on nearly every kind of car. If can t, will help you find who can.
Willie
10/01/18
Verified Customer
I love Innovative. I have been doing business with them about 20 years. They are honest, fair prices, friendly, courteous and I have never had to take my car back for any of their work. I have also referred many of my friends and relatives.
Amy
09/19/18
Verified Customer
Innovative Auto earned my business after another shop took my Porsche apart and told me 5k to fix it. Rick was able to identify a kill switch that was flipped causing ALL the trouble. He charged only for the towing and put back together less than $150. Ken, Rick and the crew there are very professional, give me honest advice and FAIR prices. I never feel taken advantage of because I am merely a woman. I have recommended them to friends and family and will continue to do so.
Jessie
09/28/18
Verified Customer
Had ignition cylinder assembly replaced. Total repair time of 6 hours (10am to 4pm). Waited onsite for repairs
Schedule an Appointment with Innovative Auto Works
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (972) 362-1642
Need an appointment for today? Call the shop directly at (972) 362-1642
RepairPal Scorecard
93
Overall Quality Score
Group 5 Created with Sketch.
24-month / 24,000-mile warranty
Technical Ability
97
Tools & Equipment
92
Customer Service
96
Customer Amenities
91
Innovative Auto Works was established in 1992 and has been providing Plano and the surrounding area with quality automotive repairs ever since. This RepairPal Certified shop features a team of very experienced, highly trained technicians who are equipped with the tools and diagnostic equipment necessary to perform a wide range of repairs. These repairs can range from minor and major mechanical repairs, to check engine light diagnosis and repairs, to state smog and safety inspections, as well as your scheduled maintenance needs. This work is backed by a 24-month / 24,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who describe the team here as: “friendly”, “reliable”, “honest”, “professional”, and “courteous”. A local shuttle service, early bird drop off, and a waiting area with wireless Internet are available for your convenience.
Details
Specialities
  • AC/Heating
  • Diagnosis
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Smog/Emissions Testing
  • Timing Belts
Amenities
  • Early Bird Dropoff
  • Service Guarantee
  • Shuttle
  • Wireless Internet
Makes We Serve
  • Acura
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jeep
  • Kia
  • Lexus
  • Lincoln
  • Mazda
  • Mercury
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Ram
  • Saturn
  • Scion
  • Subaru
  • Suzuki
  • Toyota
Affiliations
  • NAPA
  • iATN
Map
Get Directions to Innovative Auto Works
Schedule an Appointment with Innovative Auto Works
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (972) 362-1642
Need an appointment for today? Call the shop directly at (972) 362-1642
What verified customers have to say about Innovative Auto Works
Would recommend to a friend
97%
Car was ready when promised
97%
Did not feel sales pressure
98%
Car was fixed correctly the first time
97%
Customer was treated respectfully
99%
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