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Pulse Auto Care

RepairPal Certified Shop in Plainfield

Pulse Auto Care

121 Verified Reviews
(630) 884-5482
10025 Clow Creek Rd
Plainfield, IL 60585 USA
"Great customer service. Fair price."
— Trevor, a Verified Customer
Hours
Su
Closed
M-F
8:00am to 5:00pm
S
Closed
Auto Repair Experience
  • Rick Robertson & Jillian Fredericks, Owners
  • Established 2017
  • 20 Years of Car Repair Experience
Pulse Auto Care Reviews
121 Ratings
Displaying 1 - 15 of 116reviews
Craig
06/03/19
Verified Customer
Great work
Reply from Pulse Auto Care
by pulseautocare, June 30, 2019

Thank you!

Kevin
06/04/19
Verified Customer
This place is awesome!! Look no further for a place to call 'your mechanic'. Locally owned by people who are incredibly nice and honest. Do yourself a favor and get your work done here.
Reply from Pulse Auto Care
by pulseautocare, June 30, 2019

We truly appreciate this great review and your business! Thank you!

Peter
06/02/19
Verified Customer
Fast and easy, great service
Reply from Pulse Auto Care
by pulseautocare, June 30, 2019

Thank you for the review!

Stan
05/22/19
Verified Customer
The staff was very friendly and courteous. Had an oil change done and would have awarded them a 10 if it wasn't for not wiping down oil splashed on the underside of the vehicle that dripped on my garage floor so I had to check to be sure there were no leaks.
Reply from Pulse Auto Care
by pulseautocare, June 30, 2019

Thank you for the review!

Ivan
05/20/19
Verified Customer
Everything was excellent!
Janelle
05/16/19
Verified Customer
Service was efficient and quick
Reply from Pulse Auto Care
by pulseautocare, June 30, 2019

We are glad that you were happy with the service provided. Thank you!

Yamili
05/09/19
Verified Customer
I'm all about supporting family & small businesses. I'm so glad I stopped here. I was told what was suggested that needs updated, like my tires. In no way did I feel pressured though like the usual oil change chains. Their place was so welcoming and did not take a long time either. I'll definitely be returning.
Reply from Pulse Auto Care
by pulseautocare, June 30, 2019

Thank you for such a great review!

Richard
05/09/19
Verified Customer
I only was getting an oil change and brake job - so nothing challenging that allows me to comment about their technical skill level. However, the work was done quickly and they washed my car and put RainX on my windshield. It was something not expected but appreciated. I compared the cost with Firestone and the Brake job was $30 less than their coupon rate and the Full synthetic oil change was $20 less than them as well. The waiting area is very comfortable with TV and WiFi available making the wait short.
Reply from Pulse Auto Care
by pulseautocare, June 30, 2019

We appreciate your business and look forward to helping you in the future. Thank you for taking the time to review our business!

Meka
05/08/19
Verified Customer
Great experience! Customer service was awesome and the price was fair and reasonable!
Reply from Pulse Auto Care
by pulseautocare, June 30, 2019

Thank you for the great review!

Amanda
05/06/19
Verified Customer
I always have a pleasant time at Pulse Auto. Very nice people, great work!
Reply from Pulse Auto Care
by pulseautocare, June 30, 2019

Thank you Amanda, we appreciate your business!

Brian
05/02/19
Verified Customer
Jillian is always friendly and professional. I trust that Pulse technicians are repairing what needs to be repaired and not trying to come up with extra unnecessary items.
Reply from Pulse Auto Care
by pulseautocare, June 30, 2019

Thank you for the great review!!

Jacob
05/01/19
Verified Customer
Love it! They re so friendly and they make it so comfortable while you wait. Not one complaint!
Reply from Pulse Auto Care
by pulseautocare, June 30, 2019

We truly appreciate your business, thank you!!

Carrie
04/15/19
Verified Customer
They were very friendly and had a nice waiting room.
Reply from Pulse Auto Care
by pulseautocare, June 30, 2019

Thank you!

Peggy
04/16/19
Verified Customer
always an enjoyable visit
Reply from Pulse Auto Care
by pulseautocare, June 30, 2019

Thank you Peggy!

John
04/08/19
Verified Customer
5 stars across the board. The service was quick, affordable, and done properly. I do wish they included a tire rotation with the oil change, but it didn't say that it was included anyways. Customer waiting room was great! This place was also MUCH cleaner than most auto shops (the garage, lobby, and customer waiting room), I was very impressed!
Reply from Pulse Auto Care
by pulseautocare, June 30, 2019

Thank you for the great review!

RepairPal Scorecard
93
Overall Quality Score
24-month / 24,000-mile warranty
Technical Ability
95
Tools & Equipment
82
Customer Service
96
Customer Amenities
93
Pulse Auto Care has been serving the community of Plainfield and the surrounding area since 2017. During this time they have developed a loyal following of satisfied customers who described this shop to us as "professional”, “awesome”, “excellent”, “friendly” and "honest". This location features a team whose experience and commitment to ongoing training ranks with the best. An investment in the necessary tools and diagnostic equipment helps make them capable of repairs ranging minor and major mechanical repairs, to check engine light diagnosis and repair, as well as your scheduled maintenance needs. Repairs are covered by a 24-month / 24,000-mile warranty for your peace of mind. A local shuttle service, rental vehicles, early bird drop-off, and a waiting area with wireless Internet are also available for your convenience.
Details
Message From the Shop
Also servicing Romeoville, Joliet, Oswego, Aurora, Bollingbrook, Yorkville, Naperville & other surrounding cities
Specialities
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Smog/Emissions Testing
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair
  • Windshield/Glass
Amenities
  • Child Friendly
  • Coffee
  • Early Bird Dropoff
  • Financing
  • Free Multi-Point Safety Inspection
  • Heated Waiting Room
  • Rental Car
  • Service Guarantee
  • Shuttle
  • Towing
  • Warranty Accepted
  • Wireless Internet
Makes We Serve
  • Acura
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jeep
  • Kia
  • Lexus
  • Lincoln
  • Mazda
  • Mercury
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Ram
  • Saturn
  • Scion
  • Subaru
  • Suzuki
  • Toyota
Map
Get Directions to Pulse Auto Care
What verified customers have to say about Pulse Auto Care
Would recommend to a friend
98%
Car was ready when promised
99%
Did not feel sales pressure
65%
Car was fixed correctly the first time
100%
Customer was treated respectfully
100%
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