Bartel's Auto Clinic - Plainfield

RepairPal Certified Shop in Plainfield

Bartel's Auto Clinic - Plainfield

69 Verified Reviews
(815) 605-6947
13725 S Route 59
Plainfield, IL 60544 USA
"Bartel's provides quality service at a fair price and I have been a customer for 3 years now with both of my cars."
— Michael, a Verified Customer
Hours
Su
Closed
M-F
7:00am to 6:00pm
S
8:00am to 5:00pm
Auto Repair Experience
  • Manager: Joe Sarnicki, Manager
  • Established 2012
  • 2 Auto Repair Mechanics on Staff
  • 1 ASE Master Auto Technician
  • 30 Years of Car Repair Experience
Bartel's Auto Clinic - Plainfield Reviews
69 Ratings
Displaying 1 - 15 of 67reviews
Araceli
07/18/18
Verified Customer
Very happy with service.
Michael
09/08/18
Verified Customer
Bartel's provides quality service at a fair price and I have been a customer for 3 years now with both of my cars.
Jayme
08/25/18
Verified Customer
Great service. My car was done before the anticipated time.
Sister Mary
08/24/18
Verified Customer
The work is done quickly and they personnel and friendly.
Frank
07/21/18
Verified Customer
Very satisfied with the work performed.
Richard
09/29/18
Verified Customer
Excellent experience.
Cathy
09/13/18
Verified Customer
I had to come back after new management took over, totally honest and great work. I think the old manager lied and misled me.
Heike
07/07/18
Verified Customer
This was my second visit and I will definitely bring my car back again.
Rambabu
07/24/18
Verified Customer
I had 2 instances where I had a bitter experience with Bartel's 1. Repairing my coolant system. I was priced unfairly. 2. Replacing my Valve Cover gasket - I still have oil leaks and they ask me to replace something else if I go to them with my original issue.
Kate
07/24/18
Verified Customer
Good advise from Alex. Very knowledgeable and courteous! Thanks for a great experience!
Angie
09/28/18
Verified Customer
Very happy. Love the staff!
Gerald
09/11/18
Verified Customer
One car was in there twice because of the engine light came on, they smoked the evap system and thought they found the problem, it came on again, a light came on as I explained it to them that said tighten gas cap, they said to drive it a hundred miles it would go out, it did eventually and then came back on, I was going to bring it back but was not confident they could find the issue.
Sean
09/08/18
Verified Customer
Courteous and helpful techs and front end staff.
Ernesto
09/01/18
Verified Customer
Great job....
Robert
08/27/18
Verified Customer
I quit taking my car to the dealer because every time I brought my car in for an oil change they always would suggest thousands of dollars of unneeded repairs. Now I find that Bartel's is doing the same thing! I'm done with them!!
RepairPal Scorecard
91
Overall Quality Score
12-month / 12,000-mile warranty
Technical Ability
91
Tools & Equipment
97
Customer Service
90
Customer Amenities
95
The Plainfield location of Bartel's Auto Clinic was established way back in 2012 and has been proudly serving the local area ever since. This shop features a team with an excellent mix of experience, ongoing training, and ASE certifications. They are equipped with the state of the art tools and diagnostic equipment necessary for today's modern vehicles. Repairs performed here can range from minor and major mechanical repairs, to check engine light and computer diagnosis and repairs, to tires and wheel alignment, as well as your scheduled maintenance needs. All this work is backed by a 12-month / 12,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who describe the team here as: “professional”, “awesome”, “helpful”, “friendly”, and "knowledgeable". A local shuttle service, loaner cars, early bird drop off, Saturday business hours, and a waiting area with wireless Internet are also available for your convenience.
Details
Message From the Shop
Family owned by three generations of dedicated business owners and mechanics, the Bartel's Auto Clinic history dates back more than half a century. It was 1958 when family patriarch, Robert "Bob" Bartel, began working with his father-in-law and owner of Howard's Standard in Villa Park. Upon his father-in-law's passing, Bob Bartel took over the operation. In 1965, after a tornado devastated the original Howard's Standard, Bob reopened as Bartel's Auto in 1966. Bob built and ran his business on the value of integrity, and consequently, his business flourished for 30 years. Bob's eldest son, Patrick Bartel, joined his father in the family business in 1979. Utilizing Bob's business philosophy, they were successful in opening and operating five more Bartel's Auto locations. In 2004, Patrick's son, Adam Bartel, joined the ranks and played a major role in opening Bartel's Auto Clinic in Oswego, in 2006. Bob Bartel passed away in 2011, just a year shy of seeing Bartel's Auto Clinic open in Plainfield. In 2015, Amy Bartel joined the family business and began contributing to the marketing and accounting departments. Creating a solid partnership, Adam and Amy will continue the Bartel's legacy by providing leadership and guidance to the Bartel's Management Team with the aspiration that Bartel Enterprises will continue to thrive and prosper.
Specialities
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belt
Amenities
  • Early Bird Dropoff
  • Loaner Car
  • Open Saturday
  • Service Guarantee
  • Shuttle
  • Wireless Internet
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Affiliations
  • NAPA
  • ASA
Map
Get Directions to Bartel's Auto Clinic - Plainfield
What verified customers have to say about Bartel's Auto Clinic - Plainfield
Would recommend to a friend
78%
Car was ready when promised
91%
Did not feel sales pressure
96%
Car was fixed correctly the first time
86%
Customer was treated respectfully
95%
Get an estimate and never overpay again
RepairPal guarantees your repair will be done right.