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Sun Devil Auto - Downtown Phoenix #2

RepairPal Certified Shop in Phoenix

Sun Devil Auto - Downtown Phoenix #2

83 Verified Reviews
(855) 323-8768
202 W Van Buren
Phoenix, AZ 85003 USA
"The best customer service around!!"
— Denise, a Verified Customer
Hours
Su
Closed
M-F
7:00am to 6:00pm
S
Closed
Auto Repair Experience
  • Derek Doster, Manager
  • Established 1978
  • 2 Auto Repair Mechanics on Staff
  • 1 ASE Certified Auto Technician
  • 22 Years of Car Repair Experience
Sun Devil Auto - Downtown Phoenix #2 Reviews
83 Ratings
Displaying 1 - 15 of 82reviews
Miguel
08/22/19
Verified Customer
Excellent service
Jasmine
08/19/19
Verified Customer
It was an amazing experience. Everyone is so kind and personable. Puna is the best!
Zarah
08/18/19
Verified Customer
it was great
Carrie
08/18/19
Verified Customer
It's always a pleasure to visit Sun Devil Auto, knowing the service will be great and there won't be any attempts to charge up unnecessary services. Just a great, honest and helpful team.
Elizabeth
08/14/19
Verified Customer
I took my car in because my AC was not working. After a couple of hours, I received a call in which the person who did my inspection said that he could fix it to have cold air for $166 dollars for all the parts needed an labor. I agreed to the service thinking I would have cold air. As soon as I took my car back, I realized the air was exactly the same as when I dropped it off. I called again and was asked to bring the car back the following week. When I did, they told me that the AC had a hose that was leaking. in order to fix it, I would have to pay and additional $377. I just did not understand why they did not find the leak the first time. I was not about to pay $377 more for nothing.
Nick
08/12/19
Verified Customer
Easy to work with
Jesus
08/08/19
Verified Customer
Customer Service was excellent, staff was respectful and had my vehicle done on same day as the mentioned.
Albert
08/01/19
Verified Customer
The staff was great, they got me in on a short notice and had my car ready before time.
Megan
07/23/19
Verified Customer
This Sun Devil Auto location has always provided excellent customer service and quality repairs.
Holly
07/21/19
Verified Customer
My favorite place to go for my car! Always a pleasant experience
Iris
07/11/19
Verified Customer
Great customer service.
Gigi
06/06/19
Verified Customer
The staff is friendly and was able to accommodate me at the last minute.
Richard
06/09/19
Verified Customer
My car is leaking like crazy when it wasn't leaking before.
Patrick
05/27/19
Verified Customer
The guys are great. Awesome experience.
Ray
05/30/19
Verified Customer
No discount as said I would get
RepairPal Scorecard
92
Overall Quality Score
24-month / 24,000-mile warranty
Technical Ability
94
Tools & Equipment
90
Customer Service
90
Customer Amenities
98
The downtown location of Sun Devil Auto was established in 1978 and has been providing the community with quality automotive repairs ever since. This RepairPal Certified shop features a team of experienced and highly trained technicians who are equipped with the tools and diagnostic equipment necessary to perform a wide range of repairs. These repairs can range from minor and major mechanical repairs to wheel alignments, to check engine light diagnosis and repairs, to state smog inspections, as well as your scheduled maintenance needs. This work is backed by a 24-month / 24,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who describe the team here as “professional”, “reliable”, “knowledgeable”, and “wonderful”. A local shuttle service, rental cars, early bird drop off, Saturday business hours, and a waiting area with wireless Internet are also available for your convenience.
Details
Specialities
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Classic Car Repair/Restoration
  • Diagnosis
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belt
  • Transmission Repair
  • Windshield/Glass
Amenities
  • Child Friendly
  • Early Bird Dropoff
  • Financing
  • Free Estimates
  • Heated Waiting Room
  • Military Discount
  • Open Saturday
  • Rental Car
  • Senior Discount
  • Service Guarantee
  • Shuttle
  • Towing
  • Warranty Accepted
  • Wireless Internet
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
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What verified customers have to say about Sun Devil Auto - Downtown Phoenix #2
Would recommend to a friend
88%
Car was ready when promised
96%
Did not feel sales pressure
98%
Car was fixed correctly the first time
92%
Customer was treated respectfully
97%
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