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P & J Auto Care Center

RepairPal Certified Shop in Phoenix

P & J Auto Care Center

37 Verified Reviews
(623) 526-3462
4060 W Clarendon Ave
Phoenix, AZ 85019 USA
"They are very professional. I would recommend them to everybody."
— Paulina, a Verified Customer
Hours
Su
Closed
M-F
8:00am to 5:00pm
S
9:00am to 2:00pm
Auto Repair Experience
  • Jose Diaz, Owner
  • Established 2004
  • 2 Auto Repair Mechanics on Staff
  • 20 Years of Car Repair Experience
P & J Auto Care Center Reviews
37 Ratings
Displaying 1 - 15 of 35reviews
Rosie
06/10/19
Verified Customer
The service was great and the job was done in a timely manner.
Reply from P & J Auto Care Center
by P and J Auto Care Center, August 17, 2019

Thank you Rosie for the nice review we hope to do business with you in the near future!!

Paulina
04/08/19
Verified Customer
They are very professional. I would recommend them to everybody.
Reply from P & J Auto Care Center
by P and J Auto Care Center, August 17, 2019

Thank you Paulina for your trust on us that review you gave us means a lot to us, we hope in the future you give us the opportunity to be your vehicle's service shop!!

Rodney
04/09/19
Verified Customer
I would never go to them again. I got the runaround. My car was there for three years. The place is horrible. They moved my car to three different shops that they had. They did the same thing to my brother Corvell.
Reply from P & J Auto Care Center
by P and J Auto Care Center, August 17, 2019

we are sorry things went this way between you your brother and us we all ways hope to do the right thing in your vehicles none the less your expectation and ours didn't work out, our goal is to be transparent with our clients!!

Diana
02/11/19
Verified Customer
My experience at the shop was good. The people there are nice, honest folks.
Reply from P & J Auto Care Center
by P and J Auto Care Center, August 17, 2019

Thank you Diana for the nice review we hope you use P & J AUTO CARE CENTER as primary auto service for your Vehicle needs!!

Marianne
02/20/19
Verified Customer
They did a fine job and I was very pleased with their work.
Reply from P & J Auto Care Center
by P and J Auto Care Center, August 17, 2019

Thank you Marianne we appreciate this nice review you gave us please feel free to give us a call or stop by our shop when you run into car problems!!

Chelsie
05/15/19
Verified Customer
I was very dissatisfied with my last experience at the shop. I felt like they were dishonest about the price of the services I received.
Reply from P & J Auto Care Center
by P and J Auto Care Center, August 17, 2019

Hi Chelsie, we regret you feel this way about us, we will never do what is not right for your vehicle, we hope you change your mine about us, we all ways want to give you the right service!

Jenny
04/06/19
Verified Customer
I took my car in because it would not start so they said there were 2 things wrong with it and it still would not start after paying $600 for that work, then said it was something else and wanted more money. As it turned out my car was recalled so they diagnosed the problem wrong and told me to take up my issue with cooperate and I was disappointed. I would still recommend them because I also had a good experience with them as well. So regardless I will still go to them in the future.
Noel
06/01/19
Verified Customer
The workers were very professional, respectful, and they definitely work with the customer on pricing.
Reply from P & J Auto Care Center
by P and J Auto Care Center, August 17, 2019

Thank you Noel for giving us a 4 star Review we will more than Happy to be your primary mechanic for your car or truck needs..

Shaylin
02/06/18
Verified Customer
Jose and everyone went out of their way for me, drove me home and picked me up and everyone was great!
Reply from P & J Auto Care Center
by P and J Auto Care Center, November 10, 2018

Hi Shaylin, thank you very much for your trust on us!! and I hope you make us the auto repair shop for your vehicles and your family vehicles as well, we hope to see you soon!!

Ricardo
05/11/18
Verified Customer
You guys made a good job
Reply from P & J Auto Care Center
by P and J Auto Care Center, December 06, 2018

Hi Ricardo, Thank you for your thrust on us we Hope to see you soon!!

Anthony
04/17/18
Verified Customer
They are very reliable and do a good job and they usually don't have you wait long.
Reply from P & J Auto Care Center
by P and J Auto Care Center, November 10, 2018

Anthony thank you very much for been our customer for such a long time we feel great full to have as our customer and thank you for the review!!

Berry
02/10/18
Verified Customer
Easy to work with and great staff.
Albert
03/01/18
Verified Customer
They are very clean, polite and they took care of my problem.
Reply from P & J Auto Care Center
by P and J Auto Care Center, December 06, 2018

Albert thank you for giving us a Review back in July of this Year we hope you keep us on mine for your auto Repair needs!! we wish you and your Family Happy Holy days And Best Regards for the Days to come!!

Dick
02/23/18
Verified Customer
The last visit that I took into P and J's they did some work on my radiator and cooling system. I was having problems off and on for three or four years. They fixed all of it not a leak and I appreciate the service. They did a fine job.
Reply from P & J Auto Care Center
by P and J Auto Care Center, November 10, 2018

Hi Dick, we the Family of P & J Auto Care Center feel so great full to have you as our customer and been part of us, we all ways look forward to do the right repairs to your vehicle!! thank you for the nice review!!

Carlo
04/04/18
Verified Customer
They got good customer service and the manager is a really great guy. Family business and a great place too take your car.
Reply from P & J Auto Care Center
by P and J Auto Care Center, December 06, 2018

Hi Carlo, Thank you very much for giving us a Review, we wish you a Merry Christmas and a Prosperous New Year!!

RepairPal Scorecard
92
Overall Quality Score
12-month / 12,000-mile warranty
Technical Ability
93
Tools & Equipment
92
Customer Service
94
Customer Amenities
95
P & J Auto Care Center was established in 2004 and has been providing the Phoenix area with quality automotive repairs ever since. This RepairPal Certified shop features a team of very experienced, highly trained technicians who are equipped with the tools and diagnostic equipment necessary to perform a wide range of repairs. These repairs can range from minor and major mechanical repairs, to check engine light and computer diagnosis and repairs, as well as your scheduled maintenance needs. This work is backed by a 12-month / 12,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who enthusiastically describe the team here as “honest”, “friendly”, “professional”, and “reliable”. A local shuttle service, rental cars, early bird drop-off, Saturday business hours, and a waiting area with wireless Internet are also available for your convenience.
Details
Message From the Shop
Our Story We started back in 1994 in Downey, California. In 1996, I took over the business as a sole-proprietorship. I opened up another shop in Glendale, Arizona in 2004. My son, Alex, remained to run the business in California. At both shops, my families goal has always been to do the very best for my customers and their automobiles. This is how I make my living. Therefore, my intention is to do it right. For over 15 years, family and friends have been trusting us with their repeat business and passing the word to others that we care about quality and doing the right repairs the first time. Expert Auto Repair and Maintenance Our experienced, ASE®-certified mechanics have the knowledge and skill to tackle any auto repair or auto maintenance service. We understand sophisticated car engines and systems, and our technicians are trained on all the latest technologies to better meet your auto repair and maintenance needs. From simple diagnostics and tune-ups to major transmission overhauls, we specialize in all types of vehicle repairs. Auto Repairs with a Dedication to Quality From basic tune-ups to major transmission overhauls, our family-owned-and-operated auto repair shop is your solution for your car’s needs. We take pride in our work, so we complete each repair with a dedication to quality. Whether your vehicle is in need of a new battery or a replacement starter, we have the solution for you. Contact us for more information about our experienced technicians, state-of-the-art equipment, and auto repair services. Experience P & J Auto Care Center has been providing premium quality automotive repair for over 15 years. Our 3 mechanics have over 35 cumulative years of experience! Our Mission Our mission is to provide the finest in automotive repair and to ensure that every customer’s expectation has been met. P & J Auto Care Center | Auto Repair
Specialities
  • AC/Heating
  • Check Engine Light
  • Diagnosis
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belt
Amenities
  • Early Bird Dropoff
  • Open Saturday
  • Rental Car
  • Service Guarantee
  • Shuttle
  • Wireless Internet
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Questions Answered by P & J Auto Care Center
What Is Drive Cycle For Kia Spectra 2007 on 2007 Kia Spectra
Hi, yes you need to get all the monitors ready except for one and no codes and no check Engine light on in order to pass Emissions test, feel free to give us a call at 623 937 7900 if you need any Help.
On My Nissan Quest 2007 My Front Wc Driver N Passenger Stopped Working, Not Rear on 2008 Nissan Quest
Hi,as seems like your blower motor may be working to slow or not at all, or possible the blower motor resistor may be defective,please feel free to stop by our shop for a free inspection, our phone number is 623 937 7900, our address is 4060 W Clarendon Ave phoenix AZ 85019, we look to see you soon!!
Map
Get Directions to P & J Auto Care Center
What verified customers have to say about P & J Auto Care Center
Would recommend to a friend
90%
Car was ready when promised
94%
Did not feel sales pressure
73%
Car was fixed correctly the first time
91%
Customer was treated respectfully
97%
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